Amanda was very prompt to respond to my urgent request for a quote. She was able to get me a very…read morereasonably priced unit and install it the next day. She was very knowledgeable and I would not hesitate to use her company again.

I contacted AF Honest Home Services for a second opinion about the condition of our furnace in a…read morehome we just purchased. AFHHS responded by visiting in a couple of hours and providing a preliminary assessment. A deep dive evaluation was scheduled for later in the week. The technician who arrived was very knowledgeable and thorough in his evaluation, pointing out a couple of things that contradicted the original evaluation by the first company. Although the AF technician indicated the furnace was a bit undersized for the square footage of our home, he said the furnace was in reasonable condition for being 11 years old. He recommended a thorough cleaning of the furnace in the spring before committing to purchasing a new furnace. We are very pleased with the results of calling AFHHS and will be looking forward to their service in a few months.

Kameron came the day after Christmas to unclog the carburetor on our snow blower. We purchased new,…read moreused for one season, then moved to a warm climate for 4 years. Kameron gave us a time frame between 8a-10a and called 15 min before he was to arrive to give us time to get ready. He was very kind, talked through what he was doing and gave us suggestions on how to prevent the situation in the future. We will definitely use his services again.

Overdue review, but I was just recommending Mobile Wrench to someone for their lawnmower because he…read moredid such a great job bringing my snowblower back to life this past winter. He is busy, so he works quickly and efficiently and for a fair price. He was great about communicating and even though my appointment was the day of one of our blizzards, he was on time. He communicated well and would absolutely use him again. As I mentioned at the beginning, I can and do recommend him.

I live in an old home built in 1911 that has original knob and tube wiring. We are in the process…read moreof finishing the basement and building an upstairs addition. An important part of this investment included a complete re-wire of the home to bring it up to current electrical code. Selecting an electrician for a large project such as this who I have never worked with caused some anxiety. After getting several bids, I felt Joe and his team at Northstar had the best combination of experience, service, and price so I took a chance. The work included: Upgrade electrical panel from 100 to 200A, relocate the panel from the maid floor to basement, and move the exterior meter on the home to better accommodate the new electrical mast. Rewire the whole house Wire basement with new construction/open framing Install custom light fixtures and add outlets Prep wiring and electrical for upstairs addition Northstar was amazing every step of the way, following through on all commitments, keeping us informed, and doing quality work. Most impressively to me, the completed the full house re-wire without needing to cut a SINGLE hole in my lathe and plaster walls to complete the job. Although cuts may have made the job easier, they took the time and care to find a path that avoided need for repairs to the walls. Truly, they managed to rewire some locations I did not think would be humanly possible without cutting in for access. This team is a well-oiled machine and we made the right choice with Northstar.

Joe and his team did a great job in a very quickly. And his prices are great I really loved working…read morewith his team I recommend them

I got an appointment right away. Darin was honest and sincere. Price was lower than I expected.read more

I wanted to respond to a reply I received after giving a one star rating. Obviously you only keep…read moregood reviews up. First, Greg seems like a nice guy but he did absolutely nothing when he came. I didn't know what he was going to do or when. If you don't want to do the work or don't have the time you just say that and don't waste other people's time. After a few days I received something from the office saying something about an estimate. What estimate? Next, if I have to call and complain that nothing is done then there is a problem. After a week I called and complained again, and later that day finally received an estimate. I can prove this because I have emails from when I called the first time and when I received the estimate. The problem is your company not me. So replying to my review and making it look like I am the problem just proves I am right.

This company installed a Generic Generator for my family. Not only did it take a long time to…read moreinstall the product, but there were some misrepresentations they made about the product. They never showed came back and showed anybody how to operate the generator. When it did come on after an electric outage, the generator ran out of oil after it ran for eight hours. When they installed it, it never had the proper oil in it. They came over twice and said they fixed it and it ran out of oil again. After they said they fixed it they sent me a bill for $379.00. Elissa, the owner of the company passed on doing anymore warranty work on the machine and got another company to do anymore warranty on the generator. The new company said that Preferred Electric had put the generator back together wrong and then put it together the correct way. About a month later Preferred Electric without my knowledge billed the credit card I had originally given then for more money ( $647.00 ). It seems very unethical of them tag my credit card for money without telling me.

From the owner: Tired of no one getting back to you? Or waiting months for an Electrician? We can schedule most…read moreprojects within a week and offers excellent customer service with appointments you can count on.

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

Zack was thorough and reasonably priced. He was very informative and did a great job. I will…read moredefinitely use him again. Thanks for all you did.

Sadly, I've had to change my review. We've been working with IPG over multiple projects, the…read morebiggest one which is right around the corner. IPG had won the contracts for our electrical, roof, and septic for a cabin we're putting on ten acres. It's extremely time sensitive as the foundation is scheduled for July. For final approval of our loan, we need to get final estimates to our bank. This was discussed with Tyler within the last couple of weeks... now he's ghosted us! I have no idea why as he won't return calls, texts, or the note I left at the address given. Now we have to find new contractors and get their estimates to the bank. We are very much at risk for not getting the loan closed in time for the foundation and beginning of the build. Tyler knows that this project has been riddled with roadblocks, primarily due to another bad contractor. Tyler knows about the time constraints. Tyler has even visited a sample cabin with me and the general contractor heading the project. Tyler knows we spent this past winter in our RV and really don't want winter #2 in there. Our septic permit expires in August. Yet, Tyler has ghosted us. He was great, until he wasn't. We NEVER saw this coming. We're hurt, angry, and confused. There is NO excuse in a business relationship for ghosting a client. At a BARE MINIMUM, you place a phone call and make the client aware your unable to do it so they can make other plans. I can't in good conscious recommend IPG. If ghosting is an acceptable practice you run the risk of winding up in the same situation we are in. By the way, he's also ghosted the general contractor who was going to throw even more work Tyler's way. He doesn't have any idea why either. The hunt for new contractors is on and I recommend you avoid IPG. This ghosting has wiped the slate clean of the good work he's done. That good work means nothing if we don't get into this cabin before winter. Instead of helping, he's now hurt us badly for no apparent reason (at least none that i know since HE WON'T RETURN MY CALLS OR MESSAGES. This really sucks.

Just over a year ago, October 2024, we had a Daikin split unit installed in our 250 sq foot space…read moreat a cost of over $11,000. I have not reviewed sooner because I don't like writing negative reviews because I know it can hurt a business but I also believe we have a responsibility to other consumers to share our experiences so they can make informed decisions. I was assured that this unit would IMPRESS but all it has done is disappoint. It does not heat or cool this VERY small space. Epic was called and came out twice only to tell me that it was working properly. We are faced with using space heaters, fans and a portable AC to find any relief from the cold and heat in the winter and summer, respectively. I just find it disappointing that more locally owned businesses don't stand behind their work or their product. Are we a society that focuses on greed and not quality? My message to those consumers who might be considering EPIC, would be to keep on looking, you'll thank me later.

Our furnace quit just as winter began. The company that installed it was out-of-business, but one…read moreof the technicians now worked for Epic. Epic dispatched him and he made a quick diagnosis. Nearly a month passed while the errant part wended its way towards Epic. We endured sub-zero temperatures while playing musical space heaters to keep parts of the house warm without tripping breakers. We were promised our repair the Tuesday after Xmas. Epic managed to get the furnace repaired just before Xmas eve. Thanks for making our Xmas merry and WARM!!