Sadly, I've had to change my review. We've been working with IPG over multiple projects, the biggest one which is right around the corner. IPG had won the contracts for our electrical, roof, and septic for a cabin we're putting on ten acres. It's extremely time sensitive as the foundation is scheduled for July. For final approval of our loan, we need to get final estimates to our bank. This was discussed with Tyler within the last couple of weeks... now he's ghosted us! I have no idea why as he won't return calls, texts, or the note I left at the address given. Now we have to find new contractors and get their estimates to the bank. We are very much at risk for not getting the loan closed in time for the foundation and beginning of the build.
Tyler knows that this project has been riddled with roadblocks, primarily due to another bad contractor. Tyler knows about the time constraints. Tyler has even visited a sample cabin with me and the general contractor heading the project. Tyler knows we spent this past winter in our RV and really don't want winter #2 in there. Our septic permit expires in August. Yet, Tyler has ghosted us. He was great, until he wasn't. We NEVER saw this coming. We're hurt, angry, and confused. There is NO excuse in a business relationship for ghosting a client. At a BARE MINIMUM, you place a phone call and make the client aware your unable to do it so they can make other plans.
I can't in good conscious recommend IPG. If ghosting is an acceptable practice you run the risk of winding up in the same situation we are in. By the way, he's also ghosted the general contractor who was going to throw even more work Tyler's way. He doesn't have any idea why either. The hunt for new contractors is on and I recommend you avoid IPG. This ghosting has wiped the slate clean of the good work he's done. That good work means nothing if we don't get into this cabin before winter. Instead of helping, he's now hurt us badly for no apparent reason (at least none that i know since HE WON'T RETURN MY CALLS OR MESSAGES. This really sucks. read more