Customer Service at its best: Chris Yem. I bought Brenda a new Honda CRV EXL for her 65th birthday. This is only the second new car she has ever owned, and she loves it. This will more than likely be her car forever, so she wants to take good care of it and keep it safe. Her car only has 33,282 miles on it; yes, the Granny who only drives to the store and back and t visit family. I would like to commend Chris Yem, Service Advisor, for his excellent customer service at Honda South in Morrow GA. My wife had scheduled a call back on her 2019 Honda CRV along with an oil change. I ended up in the hospital for three weeks. Grammy B was running back and forth to Emory, taking care of the bills, getting the lawn mowed. That is when Grammy B met Chris Yem. Chris done a great job working her oil change in and rescheduled the recalled fuel pump replacement until she could leave her car with Honda for a few hours. When I returned home from the hospital we wanted to go ahead and schedule the recall work. Chris told us to clear the back seat area and only have about 1/3 or less of the gas in the tank. He had to order the part, then called back to say that he had the part and could do it as early as 2 days. He also offered to do a free multi-point inspection while they had the CRV. They offer a shuttle service so when Brenda brought her Honda CRV to the dealer, Chris wrote the work order and drove her home. A few hours later Chris called and told her the CRV is ready. He printed out and prioritized what was needed along with a predicted timeline each would be needed. Chris delivered the Honda to Grammy B and went over the inspection: (1) Battery Chris pointed out that this is the original battery in her 2019 Honda CRV. The battery is 6 years old, so instead of waiting until it fails replace it now and not worry about where you are when that battery finally dies. In my opinion, great advice so we will have Honda South do that first. (2) Tires: Although her tires have plenty of tread, they are 6 years old and are beginning to show cracks. Over 6 years or more tires will start to rot and can cause blow outs. Chris recommended replacing the tires very soon if not immediately to prevent any problems. Honda will have a good selection of tires for her car and it will be at a good price. If the tires she wants go on sale purchase them. (3) Drive Belts The drive belts do show some wear, small cracks, so this is a good time to take care of that. Possibly when the tires or battery is replaced. (4) Water Pump. The water pump has a small leak. Engine coolant Exchange: Over time engine coolant becomes corrosive and if not changed can cause pe-mature wear on the cooling system. Chris's recommendation was to do both at the same time. He will keep an eye on the leak. If this service goes on sale soon go ahead and do both. I totally agree with Chris. Brake Fluid exchange. Chris said that over time deposits build up and fluid breaks down. This shortens the life of your brake parts such s your calipers. Of course, Honda will inspect the brakes and if they are worn replace them along with the fluid exchange. Transmission Fluid Exchange In near future, before 50k miles When I met Chris, he is one of the politest young men I have ever met. He is a family man. He really cares about his customers and treats them like family. We will be getting all our work at Honda with Chris as our Service advisor. If you have a daughter, wife, family or friend and you drive a Honda I highly recommend taking your car to Chris Yem at Honda South in Morrow. read more

Where is Stephanie (Service Dept)??? Arrived for my 440p appt at 435p. By 455p, I couldnt take it anymore. Now I have to get out of my car and make someone acknowledgement me...Because the lack of customer service I received from the 2 young men was evident and LOUD. I was just sitting there, looking at 2 young people just shuffling papers and desk hopping back and forth to look busy. All I was looking for was an acknowledgement that I was SEEN...a simple hand gesture to pull forward or walk over to "check me in". Now there were 2 cars next to me and i can understand a backup or delay but, they kept jumping in and out of them too! One after the other...like a jungle gym! They finally pull those cars out and not im just getting blatantly ignored....at least 10 min.... Luckily, a young lady saw the distress and annoyance on my face. It's too damn hot to make a scene...so I thought id write it out while i wait for my car to be serviced. The service manager was somehow made aware. I did not asked to speak to him but he acknowledged i had a slight issue. Face must've said it all. I've been told I cant hide my emotion!! I just dont like being disregarded. I had such a great experience last time, with Stephanie...but this time not so good. I hope this was a day off for Stephanie and the next appt I make, she's here! read more

Honda South - I love a good email....and a YELP REVIEW!! - Car Dealers Near Me - Morrow, Georgia

Always want to give places the benefit of doubt. I've visited this place 4 times and each time was worse than the previous. 1st time I was looking for a vehicle for my daughter, the salesperson had NO idea what he was doing, and kept leaving to go look at something. After about 30 mins of this we see him eating lunch with his coworkers. Immediately got up and left. 2nd time was for a recall - I had an appt to replace the rear camera, this took four hours when I was told it should only take 2- no follow up just wait until we get it done. When I went outside to stretch, my vehicle was sitting to the side of the parking lot. I asked when was someone going to tell me it was finished, the response was 'oh, I thought someone had?!!!' 3rd time was for an oil change- no appointment. The person told me they could sneak me in like they were doing me a favor, stated an appt was usually needed... it took 4 hours to complete. Now today, I booked an appointment. Get there 10 minutes early and told the check in person, or whoever the heck he was that I had an appointment. He said okay, pull in. Rep comes to my window, and says are you here for an oil change? I say yes, and rotate the tires, I have an appointment. He says well we are running 4-5 hours behind on oil changes. I ask what is the appointment for- he says something about the maintenance guy and they have a lot of customers and that's the wait time. I ask why say you need to make an appointment and you're not going to honor the time? He blabbered some other nonsense and I just left. All this to say... This place sucks and I wouldn't recommend them to my worst enemy. My lease ends in March, I need a real Honda dealer to turn in this vehicle. Ughhhhh!!! read more

Mariam was very informative and helpful. Her energy is what made me so comfortable. After not having a vehicle for over 1 year, I was very concerned about my approval odds. Her vibe, and calming aura made this a swiftly process for me. Definitely recommending Honda South to EVERYONE :) read more

Honda South - Car Dealers Near Me - Morrow, Georgia

An employee called us after I checked my cars value on Kelly Blue Book. She said she was very interested and to please bring it up there. she talked about mileage, condition, owners and accidents with me I assumed it would be a done deal plus or minus a few bucks. She was not there the day I made my appointment, I drove 45 min to get to this establishment. Only for the guy to come out almost tossing the keys on the table with a chuckle and smirk saying "what am I going to do with this, I can't do anything with the mileage why even bring this. I said I wouldn't have even bothered wasting my time had your employee not called and sent me texts regarding the vehicle and appointments. Absolutely embarrassing and humiliating waste of time. read more

Honda South - Car Dealers Near Me - Morrow, Georgia

This is definitely your sign to not waste your time as in spending your precious time with this company. Bryce a good guy great salesman. But the way this is ran is very unprofessional and unfair. Selling cars with no warranty is diabolical. The cars look good but the stipulations on the purchase are trash. They lie and contradict themselves. Always under new management and you gotta know thats a red flag. So just a FYI there are plenty places you can buy cars this one is not recommended. read more

Terrible place to buy a car I was lied to about my extended warranty on my vehicle that I purchased through them back in June 2025 they sold me a car with a faulty driver seat, seatbelt, and said that I can get it replaced at any Toyota Dealership so when I drove off the lot and made an appointment the next day at a Toyota Dealership closer to my home and job I was informed that I would have to pay over $400 to get the seatbelt fixed. I tried for two months to get in contact with the general manager at Honda South. I have emailed, several messages and called numerous times and still no one contacted me back fast-forward to today May 2026. I get a phone call from a associate named Kim asking me if I'm still interested in purchasing a vehicle. Please don't waste your time energy and hard earned money buying a vehicle from this place. They do not care and will sell you anything with four wheels.. read more

unethical and will take advantage of anyone with little knowledge of vehicles. they over charge for any simple maintenance item. they also speak to people in a rude manner. read more

I got receipts They told me that the motor it needs a rebuild or needed an oil switch. I already paid to get the oil leak fixed prior to the situation, so there was no more leaking oil. It was just burning oil so after burning oil, they say it needs an oil switch. I replied with the oil switch keep it running I get it needs an engine for right now. I'm not worried about that I was told yes it will keep it running. Just keep oil in the vehicle. Keep oil in the vehicle. It won't cut off on . I pick up the car 8/20/25 After being told a week ago the car was ready , it doesn't cut off.. it's good My service lady wasn't there. I spoke to no one , walked up got keys and left. Got 5miles down the road and the car died on me just as it did reason why I brought it in .. Pay for something the service didn't fix it when it's sat on your premises for also so long and I was told that it did fix it not they're telling me they won't give me my money back over $165 apart. I spent good money over here at Honda and they literally are telling me no we won't give you your money back even though I didn't even get 6 miles down the road had to pay for my own tow to get back to Honda and now I get a phone call the next day telling me they ain't gonna do nothing about it saying that The sales rep could lose her job when I had nothing to do with the sales rep this service. Manager Quincy is it gonna honor his words that he told me the day prior? He told me you're right we shouldn't have sold you an oil switch Pop. We should've just told you you need a rebuilt motor and left it at that so now this Quincy Quincy man, the manager the service manager Quincy is telling me no he will do nothing about it so they just walk away with my money That's on call for that. I won't tolerate that I will be contacted better this girl because I spent too much money for every car that I have that comes out of Honda when I need to take it back. They tell me we will honor the warranty. I have a 060 one with 160,000 miles and one with 132,000 and I have the CRV that has 251,000 miles so I understand you know I can warranty stuff but after the rip if y'all knew that that's a old motor why are we our time for the oil pump switch to that he needs a motor and send it out the door don't take my money and then when they don't fix it oh well, we gonna keep the money though bad business read more

If you read reviews and take them seriously then be forewarned about this particular dealership. I bought a brand new - no miles - Honda Accord with service tint package from Honda South in Morrow Ga. The car is holding water and it's retaining on the inside of the car. It has been holding water and will only drain if parked on an incline. I have taken it back to this Honda dealer ,as it is brand new. I was told I would get a loaner car while they checked it out. I worked from Midnight until 8:00 am - drove over an hour to get there(they told me to bring it - so they was expecting it) 5 hours later they stated that I could not get a loaner and that I had to wait until 7:00 pm for someone to look at it. communication is missing and the staff does not care. The water holds inches away from the battery pack and is a severe safety concern. No one is willing to help, the manager said the car was out of warranty after 30 days. I've had the problem since day 1. It's a brand New car! I bought it on Feb. 14th 2026!! The Tint has bubbles and when asked about the bubbles the manager stated it has to cure. It's 30 days later - guess it's still curing I took it back and let them know and see how bad it looked. I explained that a refund on the service package. The manager called me back and offered $95.00 dollars. I paid 1000 dollars. . There has to be someone in charge - reponsible and willing to uphold Hondas Service values. ???? read more

Robert Gordon was the Best! Very professional, personable, and knowledgeable! Sold my daughter her first new car and she is over the moon! The experience was completely hassle free. read more

I had a great experience here, Marcia-Michelle was great and a pleasure to work with, she made my car buying experience extremely easy and smooth going read more

I traded in my car for an amazing deal. The staff was lovely and I'd recommend this dealership to any of my loved ones. Very honest and they will work with you. I'd definitely return. read more

Stay away from this dealership. They DO NOT have the consumer's best interest at heart. They operate on a closed a deal by any means necessary. They prey on unsuspecting and unknowing customers. They don't take the time to make sure the consumer understands what they are committing to. They recently coerced a family member into a TERRIBLE deal. This dealership has gone downhill since Willett sold it . I would give it zero stars if I could. read more

Very disappointed. Professionalism is subpar. Service representative Chris was rude and did not take my concerns seriously. I transferred to the manager, who was kind. However he did not follow-through with the insurance claim. Called insurance company the next day, informed they were still waiting on pictures of areas on need of service. In addition, the manager told me he'd call me with an update the following day. I called only to find he is regularly scheduled off on Wednesdays. The final straw was my missing charger which I left plugged in the car. No one seems to know what happened to it. Manager stated, "I hate when that happens". Sorry, I will take my vehicle to another Honda Dealership for service. read more

Mostly for displaced minorities in depressed neighborhoods of Morrow, Jonesboro and Riverdale with service that's sketchy, at best. The dealership looks rundown and dirty with bad free coffee and open sugar and creamer containers plus sprinkled residue on presentation table. A lot of Jive talking clowns in sales who exude rip-off. The service lounge looks more like a homeless shelter and say no more for the service. This is really more like a dystopian abortion clinic. read more

I flew in from Huntsville to purchase a car that I called about. I called them prior to my flight and they confirmed the car was still on the lot. They stated that it was. When I landed the dealer again sent me a text message stating that the car was still on the lot. I arrived 45 mins later only to be told the car wasn't there. I wasteed time and money only to get an apology. Seems like a scam buy here pay here lots do. read more

I had gone to Honda South pre-pandemic and in the very early stages of the pandemic. While the service was not the best that last time, I chalked it up to the fact that we all were struggling. Fast forward to this past week. I needed my AC fixed. The cons: if "I don't care" was a personality, ALMOST everyone I dealt with at this establishment seemed to be the embodiment of it. Communication was terrible, they couldn't find my paperwork, parts were not delivered on time (had to wait days), I couldn't contact service team employees, and I'd be put on long holds just to be hung up on. The pros: my car did get fixed (crossed fingers that it stays working and I never have to deal with these people again), and Kevin and Kenneth were helpful (the only ones). That's not enough for me to go back. Keep in mind, the "pros" are the ONLY reason why this isn't a one star review. read more

If you wanna a dealership full of scam artist go to this dealership...... This was the worst experience I've ever had purchasing a car. They ran my credit to find a lender 4 times which was expected but after I returned the car because I didnt feel right about the deal. They have been running my credit for 6 times now. I went to report them to the BBB. Come to find out they been lost their accreditation. They had so many complaints and I wish I had checked them out first. I receieved horrible customer service...... un professionalism, no spare in car , no air pump, changed the down payment 3 times. Made a copy of my boyfriends debit card and put it in my file without asking or telling me. And there was something wrong with the car because it was making werid sounds and I only drove it 200 miles. Im so happy I didnt keep the car. P.S. paperwork did not check out either. They lied about everything. DO NOT BUY FROM THIS DEALERSHIP UNLESS YOU WANNA GET GOT! read more

Great people had us in and out good cars Had no problems was very fast and friendly Very communicative very responsive was fast read more

Mya Hill was extremely helpful. From the moment we pulled into the parking lot to us leaving the lot with our car, we were very well taken care of. 10/10 service read more

Service was excellent! The car I wanted was held for me and available for a test drive. My car is getting detailed and from beginning to end the process was about an hour and a half! Quickest I've ever purchased a car. No gimmicks or hidden fee. read more

Honda South - Nissan Kicks 2021 - Car Dealers Near Me - Morrow, Georgia

My experience here was amazing I received so much help through my salesman Dominique, he really put everything into finding me the best car & for the best price. Riding away instead of walking! Thank you Dominique for all the help. read more

Don't bring your paid for cars here unless you want them to tell you it's unfixable and then they turn around and try to buy it from you. Also, the girl with the red hair in the service department has the NASTIEST attitude I've ever seen. She is the reason I'll never bring a vehicle back here. She shouldn't work in customer service at all. read more

Bad customer service employee Alicia had told me I had got approved for a car with zero down and as soon as I got up here, they deny me for putting anything down bank community service. Sales rep is very bad. Got approving all, but still had to pay more down than what was told on the phone call. This is not how you do business. read more

Dron Keith Great customer service . Nice friendly environment. Speedy results . Will definitely shop here again in the future

I had an appointment for an oil change but when I arrived there was a line of cars. I asked if I should go to a different area since I had an appointment but the answer was no. Once I made it to the front they said I should be started on because no one was in the oil change bay. After using the restroom I noticed my car was parked on the side! I informed service dept and I was approached by a salesman who was just seeing if I was OK. When I shared the issue (hello, I had an appointment) he also checked with service. They soon got started, got it done and discounted me. As with everywhere there seems to be a shortage of workers but Honda South did thier best with customer service. I would come back, but maybe come a few minutes early and definitely keep and eye on the progress. read more

Don't take your car to Willet Honda, they may rip you off! Antifreeze leak? David in service said charge is $425.00 leaking near heater core. It only needed radiator cap!! Cost me $22 The diagnostic charge is also a rip of, $140. I will also report this to BBB! read more

Honda South - Antifreeze leak? David in service said charge is $425.00 leaking near heater core. It only needed radiator cap!! - Car Dealers Near Me - Morrow, Georgia

Probably the worst experience I've ever had at a dealer and I tried to make their job easy with my pre-approval and had already pre-drove a vehicle I hand selected. There a bunch of men who will run you through the wringer as a woman. Do not go here with good credit and give them anything to feed of off... ( they won't listen anyways ) .... Some may have better luck but I wouldn't work with Mario or T.Rob-her I mean T.Roggers. Should have this 0 stars! read more

The service department manager Glen Hartley is very rude . I was there on yesterday for an oil change . I was told ever thing was good with my Honda civic . I left dealership got on 75 In less than five minutes the car was running hot . I pulled over called tow truck . While almost waiting two hours for tow truck . I called dealership left message for Mr. Hartley .I received a call back He didn't seem concerned at all . He kept saying all we did was an oil change . I told him upon my arrival one of the mechanics said my radiator cap was loose. Due my car car small amount of smoke coming from under the hood . He said the loose radiator was causing the smoke . I was told to go ahead with oil change thst everything was good. After oil change I asked again did the mechanic see no issues I was told car has no issues I received nothing but a receipt. I didn't receive paperwork showing everything was good I was told I would receive it in a text I never received anything . DON'T GO HERE FOR SERVICE !!!!!! read more

Patient staff but can lack transparency in the communication of the vehicles. Always stay on the search for reliable mechanics! Good company overall with good technicians that haven't left yet for their own ventures. read more

I had a great positive experience today. The Sales Representative, Derek Van was courteous, professional, patient and thorough during the process of helping me get what I wanted. He was able to explain everything to make sure that I understood everything. I am so happy he could get me what I needed in price and what my monthly payments would be. I drove out of the dealership happy and satisfied. read more

The the kids will get you when purchasing a car from here. They tried IT! But later got me in something I liked.

Be very careful when looking at the "costs" associated with your purchase!!! What a rip off! A $19,833 vehicle turned into a $24,252.10 vehicle after all the upcharges and fees! Granted part of the additional add-on charges are Ad Valorem and Taxes but hold up right there. They calculate higher than what is the rate for the state of Georgia for ad valorem just for starters. There are "Reconditioning Cost of $1,695", Taxable fees, Nontaxable fees and Documents fee. The doc fee is well above normal standards and no explanation of these "Taxable" and "Non Taxable" fees. I have never even heard of "Reconditioning Cost"!! Explanation was to cover the inspection of the vehicle of 403 point (bit of an exaggeration there, lol) inspection! I thought this should be part of the routine when selling a car and not an extra charge for them to be doing there job anyway! To talk to someone like they do not have a clue about buying a car is insulting. Immediately after refusing these charges, they come off their total price $2k!! What a racket!! We got up and left. They chased us to the parking lot asking what's up? Then wanted to offer a car with over 100k miles or even a more expensive option. BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! read more

Wow! So we came in to Honda Stone Mountain and we were coming for one car and had spoken to Selam, a friendly sales assistant the night before, but when we got there, not only did Samuel, a Sales Representative meet us with the car waiting, the keys a big professional smile and more, but his friendly manager Curtis did as well. Samuel had even alread driven the car that morning to make sure there were no surprises. There were some things we were concerned about and they were very honest about those issues for the car we came for was facing. They honored the price point that we wanted to stay within and showed us multiple vehicles. They were very patient and proactive in showing us options. That would meet our household's needs. Eventually we made a choice & during the financing discussion they got the car detailed while we waited in stead of waiting until the end. Throughout the process they fed us, (and several other customers too), they got us hydrated, checked on us constantly, negotiated in a way that felt honest...they made us feel like family. I see why customers literally travel from other cities just to buy a car from Samuel and Curtis. I cannot say enough about how professional and proactive. In carrying, the team at hondastone mountain is would highly recommend and would definitely want to come to Samuel and his manager Curtis and their sales assistant Selam first. In seeking my next vehicle, they're great. Thank you so much for taking such good care of our family period. read more

Should have ran out the minute I was told that they (and apparently a lot of dealerships) list cars at a lower price to get costumers in the door, only to jack up the prices ($4k difference) because of "reconditioning" fees. That's called false advertisements. Not doing business with Honda South. Not now or ever. read more

The ultimate Black Friday game event is a SCAM!!! You are a guaranteed winner and you will win something . However the fine print and the hoopla of it all is the absolute minimum prize you will win. It is a $1 Georgia lottery ticket that came from the pile of misprinted Georgia lottery tickets . What a waste of time effort energy and gas . The goal is to sell cars not to give away prizes. Even though this is a ploy to get you into the dealership, when they know for fact you are not interested in purchasing a vehicle , you become obsolete to them . But hey , I did get a $1 Georgia lottery ticket after spending $15 in gas to get to the dealership. If you are not interested in purchasing a vehicle , don't let the flyer lure you in because the prizes listed do not exist!!!! read more

Honda South - NOT A WINNER!!! - Car Dealers Near Me - Morrow, Georgia

Dominique and Reggie were amazing!! I'm happy that I stopped by and got what I wanted. This process was seamless and efficient.

MR SHAW and floor manager Vic Owens gave their very best . We came in for one car and left with two. Mr Shaw service was awsome. I could not believe it was his first day. Thanks Mr. Shaw for your professionalism and great mannerism. Job well done. He's the man to look for. read more

The sales team is nice but they lack the skill and knowledge of the very business that they work in. The salesman couldn't answer basic questions about the cars that he sold, the sales people that work behind closed doors will tell you anything to get you in the building and once you are there, they do not have the car that you are looking for. The salesmen are not motivated at all. I'm very disappointed and sad that this location will be out of business in the future. read more