Beautiful brand new facility that is truly focused on the care of its residents. My father has been…read morethere about two months and they have done an outstanding job managing his medical needs and ensuring his safety. They are very easy to work with and it is evident that they care about their residents and their families!!

From the owner: Nestled in the peaceful surroundings of Katy, Cypress, Bridgeland, and Cy-Fair, Texas, SilverCrest…read moreAssisted Living and Memory Care offers new standards of excellence for senior assisted living facilities and memory care facilities. Trained associates are always nearby to cater to the specific needs of every resident, ensuring a comfortable and stress-free lifestyle. Our spacious, modern, amenity-filled apartments are designed for independent senior living and memory care support. They provide comfort, safety, and convenience. Discover the joy of aging gracefully at SilverCrest, where you can live your best life with personalized care and a vibrant community. Call for your tour today.

The residents are always engaged in activities and stay very active. This is one of my favorite…read morefacilities I have been too and it's always very clean. The ladies at the front desk are so friendly. Live music is brought in. There is a beauty salon and movie theater. The employees go above and beyond taking care of residents here.

What started out as a five star 2 years ago, has now dropped to a -5, as the care is despicable…read more sleeping in urine, rooms not cleaned, garbage on floors with feces pull-up not being cleaned up from room. No leadership as there has been total staffing turnover twice in 2 years so no one is in charge, along with no one knows what to do being shorthanded. We have removed relatives from here to a much better facilities. Be very cautious to this place, family members sleep in soiled sheets, rooms are not kelp clean so much turnover someone new all the time, new manager is like the 5 one in 2 years! If your family members are important to you, find another place! There is one star because there was no minus

The Asian Roach infestation currently is an issue. Somebody will come out to spray sometime, they…read morewon't be wearing a mask as no policy to keep residents safe is in place. Frontier Management took over in January 2022, now residents are fed sandwiches, and mystery mash. No appetizing meals as before the takeover, no chicken, salmon, beef, no real meat, not even McDonald-like chicken tenders. Sandwich comes with cheap deli meat, no tomato, no lettuce, mayo only. No nutritional food pyramid for seniors is evident. Guests are not allowed to eat in the dining room with their LO. Ex Dir stated she knew the food was bad, and not nutritional, but it was a supply chain issue. She offered no solutions. Hopefully change for the better will occur soon. Am supplementing healthy meals as well as HEB deliveries. No covid testing done on residents after they are quarantined. Very few guidelines via the State of Texas are enforced like those for a nursing home. New management brought in new staff. Sadly it is lacking a healthy actively engaging environment and cleanliness.

The selling staff that we have met so far are friendly, respectful, caring and kind and the entire…read morestaff seem to really care about the residents. Very impressed with the service. The rooms are great. They offered around the clock personal assistance, amenities, and activities. Such a wonderful place for the elderly that require care in a nursing home. Great and safe place, I highly recommend it.

My family's experience with Atria Senior Living has been wonderful. The team goes out of their way…read moreto provide a safe and enjoyable living space for my mom. When it came time for my mom to move to an independent living community, Atria Senior Living was the only community that I toured for her. From the moment I walked through the door for my tour, it was clear that Atria was where she needed to be. I looked at other places online but none of them offered everything that Atria offered. I no longer worry about my mom's safety or well-being. From the time she gets up in the morning, the Atria staff is making sure that she is up and moving. She has three delicious meals every day. She goes to group exercise several times a week. There is music, movies, and many social events that she attends. And she has maid service once a week so she doesn't have to worry about her apartment upkeep. She is free to enjoy the fun stuff that is provided by Atria. The biggest change though in her life is that she has so many new friends. Moving to Atria is one of the best decisions we made as a family. No regrets.

Our many thanks for taking such an effort to be sure all residents are warm and well fed during our…read morerecent freeze,We all apprereciate the staff working extra hours during this time of unknown weather. Billy and I are proud to call Atria our new home with such wonderful employees and residents. Warmly, Pat nd Billy Tumlinson

WOW! What a stunning community!…read more The Reserve at Katy is under new management, and the transformation has truly exceeded my expectations. From the moment you walk in, you can see the care and attention that's gone into creating a beautiful, welcoming place to call home. The staff is kind, attentive, and genuinely cares about the residents. Speaking of the residents--they're incredible! Together, they create a warm, friendly atmosphere that makes The Reserve at Katy feel less like a senior living community and more like a family. If you're looking for Assisted Living or Memory Care for a loved one, I highly encourage you to stop by and experience the new Reserve for yourself. You'll quickly see why we're proud to call it Home.

As a former employee I do not recommend this place for your family member. I am only speaking of…read moreovernight care. They do the bare minimum. When someone is changed the diaper/depend is thrown on the floor so whatever is in it has now contaminated the floor. They do not change residents till the morning which means people sit in their urine and feces till 5am at this point the entire bed is soaked and not only is it NOT changed but bed pads are laid over it for the next shift to deal with. This place is INFESTED with roaches. You visit your family after 10pm walk into the room without turning the light on you will see. Even if they did have someone come out and spray I'm afraid this place is way past that point of return. THIS is why I quit because of the roach infestation. This place is beautiful it needs a lot of work employee wise. How can you take care of anyone showing up to work at 6am smelling like a pound of marijuana. Employees need to be drug tested here.

I hired a care giver for four hours, after 2 and 1/2 hours distressing incidents raised questions…read moreabout the competence and attentiveness of the assigned caregiver. Her care put me in No oncetwo unsafe situations. The caregiver drove the wrong way down Cimarron Pkwy this not only terrified me but also posed a significant risk to our safety. Then when finally turning to go back just stopped in the turn lane about two cars from the light and start saying Cimarron was a one way street. I explained it is a four lane street here off Mason, two right lanes and two left lanes and that the turn signal had turned green and all she had to do was follow the little arrow on it and turn to the left. The person who answered thephones at Cornerstonre as I called when this was happening was so dishonest that they actually said. "That's funny because she drives people all over town to doctor appointments." The response dismissed the gravity of the situation, suggesting a casual attitude towards what could have been a life-threatening error, and no concern at all. I have recently undergone knee surgery and am also suffering from Cellulitis. Despite my visible discomfort and attempt to communicate, the caregiver inappropriately handled my affected leg while assisting me with my shoe, causing intense pain. I did not need nor ask for her help but she grabbed shoe at the foot of cellulitis and shook it and the leg still recovering from the surgery incision. This incident indicates a lack of basic understanding of patient care, especially for those with medical conditions and recent surgeries.I told the lady on the phone about this and she had no response. No concern at all. No concern for the safety of clients like myself was shown.

They seemed nice and to be honest I did have problems getting these people to answer the phone and…read moreto reply to texts even before I got a job. Traveled 30 minutes for a job interview and I got the job. The woman said when I got home to send in my social card she ignored it for a week said she didn't get it no she got it. I sent it again because I told her she hasn't messaged me to come in for training and she didn't run my background. She said oh I got it I assumed she was doing the background. I didn't get any emails from this company no information no call no text to come in for the training. I told them in a text I'm turning down the job they lack in communication skills. I hope they don't do this to the woman that came in before me because this is unprofessional.

Toured Sunrise Cinco Ranch recently. Facility was clean, well staffed and residents appeared well…read moretaken care of. Compared to two others i visited I would prefer Sunrise for a family member.

Management is unreliable and deceitful. Many good people…read morework there and are treated disrespectfully and a few are extremely rude.

Autumn Leaves is a company with issues in paying their vendors/contractors. As a general…read morecontractor I was brought in to help them with issues they had with several facilities. One of the issues they had was with their air conditioning systems and fresh air units not working properly or at all. This issue causes unfavorable health issues. The lack of fresh air and climate control allows for unhealthy temperature conditions and the buildup of mold. We in good faith resolved their issues and prevented the State of Texas to issue fines and closure of facilities. Escamilla Company has yet to receive payment for rendered services that were provided back in the months of August 2018 through October 2018.

Spring 2021 My mother has been at this facility for three…read moreyears. In that time, I was active in the Walk for Alz, 1/2 Marathon Heroes fundraising, hosting facility cookouts for staff and residents, singing Karaoke and playing guitar for the residents. JEA Senior Living took over the property in 2020. Within the last few months there has been an alarming rate of staff turn over. We are down to only a few people who were there this time last year. A group of families reached out to Executive Management expressing our concern that the people caring for our loved ones were leaving in droves. We were told that they would investigate with anonymous input from staff (current and recently departed) and make changes to halt the exodus of valued staff. I logged on to LinkedIn last night to see that the CEO was congratulating himself on the results of the "Great Place to Work" survey and immediately started seeing red. These guys lied to us about how they would handle the situation, did not follow up with the families as agreed, and then started taking victory laps on social media with their stupid survey. Meanwhile the people who care for our loved ones during a time when we cannot see them due to COVID keep dropping off the staff roster. Now there just a few people in the building left to trust as everyone else is new and don't seem to grasp the gravity of the situation. What the jokers at Corporate did (especially the COO) is that they had HR send out a "Great Places to Work" survey which made no space to collect thoughts and opinions about what was happening specifically at our community. Additionally, the staff had their employee ID tied to the survey. It is a dereliction of duty for executive management to take charge of this kind of issue which is core to their business and treat it with such blatant disregard. On what planet does the COO live if he thinks employees will give honest feedback when their name is attached? He told us in email it would be anonymous and assured us they took this very seriously. He lied. He failed us and our families. Let's be clear, every community will be different. If you have a good experience with another location owned by JEA Senior Living, I am very happy for you. It is what we all want for our loved ones suffering through this cruel disease. I have my own thoughts as to why everyone quit, but this is not the place to air those grievances as I have only anecdotal proof. As a group of families, we went to the COO to ask for help in sorting this out for us. We didn't even ask for them to disclose their findings. It doesn't matter. Find what is broken and fix it because this is his business and we trust him to do his job. He didn't. The questionnaire sent was generic and made no space for specific feedback while having responses directly linked to employees. I guess anyone can be COO at JEA Senior Living. I would simply say that this used to be a great place. Not anymore. The executive team overseeing this facility are not serious, they do not care about the residents or the families, and you'd be better off looking somewhere else because they are not to be trusted. I looked at 20+ facilities. The thought of having to do that again with an Alz patient bearing the brunt of the effects of change is infuriating, especially because we came to them in good faith and left it to them to sort out. They have betrayed our trust. Do not give them yours. Keep looking. You have plenty of options in this area. JEA Senior Living management team should be ashamed of themselves for this paltry effort to make it look like they did something. Disgusting. Shameful.

Hi, My title at Caydance is ( Med Tech )…read more I've been dealing with emotional distress because of the lack of support and encouragement from my management team. I've been discriminated against as well. I speak up when there is a problem to try to work with my management team to find a solution but met with unsupported responses or no response at all. I've been Ignored and treated unfair. I will miss the loving residents and I'm sure they'll miss me as well. I loved working for Caydance Assistant Living. I was treated unfair for way too long. I hope the love I shared with the residents continues. They've been a blessing to me. These are two photos of an employee checklist that I typed up to help employees navigate the work day as caregivers. There was supposed to be a meeting a while back so that the Med Tech could state concerns but it never took place. The supervisor didn't follow through so I created a checklist to help. I was recently rejected, lied to, and not supported by the supervisor on April 15th.

They are constantly short staffed, the RCD Linda doesn't care if her employees are sick, she makes…read morethem come to work sick and risk every resident in that building. She doesn't get up and help when short staffed she just sits in her office. As long as they have her as a employee working for them the company is gonna continue to run down hill. You can't employee someone that doesn't have a heart. You have to have a heart to do that kind of job and she doesn't.

Comfort Keepers was absolutely incredible in supporting my mom through her last weeks and moments…read more They were extremely responsive, attentive and understood my needs completely. On top of that, their care and empathy during the process made it all bearable, and I now have friends for life with the caregivers. LaN'ey worked across offices to ensure I had full time care for my mom and was there cleaning her house and giving me hugs and advice when the process was complete. I will always remember the love and support they provided, and I highly recommend their services in your greatest time of need.

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved one's home, you can rest assured knowing he or she is receiving the best care possible.