Autumn Grove Cottage's is the Best Facility in Katy, TX. My Dad spent the last year of his life in…read morethe loving care of Stacy Lake & her Staff and I can't Thank them enough. This is a beautiful place very home like with homemade meals, private bedrooms & beautiful garden with round the clock care. I Recommend them with Highest Regards and Thank You So Much for your Loving Care of my beloved Dad (Melvin Marquie)

Out of all the retirement homes I've walked in this one by far has some of the most amazing…read moreemployees. Here you can tell how personal and engaged they are with the elderly and how much they care about what they do. I really can't get over how well the people here are treated compared to other places I've been. It's clean well maintained and everyone I've encountered has a very upbeat positive attitude.

Toured Sunrise Cinco Ranch recently. Facility was clean, well staffed and residents appeared well…read moretaken care of. Compared to two others i visited I would prefer Sunrise for a family member.

Management is unreliable and deceitful. Many good people…read morework there and are treated disrespectfully and a few are extremely rude.

Hello, I wanted write a review on a few things that made my experience awesome with Affectionate…read moreCare, I currently have a family member at this facility: 1. COMMUNICATION - When I reached out to their team about my inquiry, they responded very quickly with polite and very professional communication. 2. MY VISIT & SAFETY - Upon entering the facility you can tell that safety is a priority with multiple check points and their monitoring systems. A very safe environment for any type of situation! 3. PROFESSIONAL STAFF - The team off nurses and employees are very knowledgeable and experienced in caring for the elderly or challenged patients. 4. THE LOVE - the overall feeling of this facility is amazing. Very fun activities for persons at the facility, Age appropriate activities to activate the minds, A very homely environment where everyone is so kind, it's such a great place! My thoughts on Affectionate care is that patient care is priority and the well being of everyone is important. 5 Stars for this facility.

One of my greatest fears has been to land in an assisted living facility and to be forgotten…read more Until my recent experience at Affectionate Care! My Dad broke his hip and had a full hip replacement; both parents being in their mid 70's we knew he needed to recover in a place that would offer him safety. The team at Affectionate Care is like a big family! Everyone rallied to make us all feel at home and that's what it felt like everyday while my Dad recovered and needed full time care. The staff obviously love their jobs, it shows in how they treat all residents and the family who visit. Our experience was amazing and I highly recommend them for long-term or short-term care for anyone you love! Mary Schlegel (Director) is very hands on interacting with staff, residents and family. She is amazing!

The Asian Roach infestation currently is an issue. Somebody will come out to spray sometime, they…read morewon't be wearing a mask as no policy to keep residents safe is in place. Frontier Management took over in January 2022, now residents are fed sandwiches, and mystery mash. No appetizing meals as before the takeover, no chicken, salmon, beef, no real meat, not even McDonald-like chicken tenders. Sandwich comes with cheap deli meat, no tomato, no lettuce, mayo only. No nutritional food pyramid for seniors is evident. Guests are not allowed to eat in the dining room with their LO. Ex Dir stated she knew the food was bad, and not nutritional, but it was a supply chain issue. She offered no solutions. Hopefully change for the better will occur soon. Am supplementing healthy meals as well as HEB deliveries. No covid testing done on residents after they are quarantined. Very few guidelines via the State of Texas are enforced like those for a nursing home. New management brought in new staff. Sadly it is lacking a healthy actively engaging environment and cleanliness.

I've been in medical sales over 20 years. I recently pivoted careers into home health services with…read moreKindred at Home, because it is so fulfilling. In my job, I visit many senior communities. Colonial Oaks Senior Living in Katy is a fantastic community for so many reasons. I consistently see the leadership, staff and everyone on their team, go above and beyond for their residents. Executive Director Melanie and Wellness Director Enchante work closely with their physician team encouraging home health services to improve the balance, strength, and overall safety of their residents. They are also the eyes and ears for families to notice changes too; they all do. The energy is great, the people are skilled, eternally patient and genuinely kind. Life is so messy, but you can have peace of mind having your family member part of this community. I wouldn't hesitate to recommend Colonial Oaks Katy to a friend or family member.

Autumn Leaves is a company with issues in paying their vendors/contractors. As a general…read morecontractor I was brought in to help them with issues they had with several facilities. One of the issues they had was with their air conditioning systems and fresh air units not working properly or at all. This issue causes unfavorable health issues. The lack of fresh air and climate control allows for unhealthy temperature conditions and the buildup of mold. We in good faith resolved their issues and prevented the State of Texas to issue fines and closure of facilities. Escamilla Company has yet to receive payment for rendered services that were provided back in the months of August 2018 through October 2018.

Spring 2021 My mother has been at this facility for three…read moreyears. In that time, I was active in the Walk for Alz, 1/2 Marathon Heroes fundraising, hosting facility cookouts for staff and residents, singing Karaoke and playing guitar for the residents. JEA Senior Living took over the property in 2020. Within the last few months there has been an alarming rate of staff turn over. We are down to only a few people who were there this time last year. A group of families reached out to Executive Management expressing our concern that the people caring for our loved ones were leaving in droves. We were told that they would investigate with anonymous input from staff (current and recently departed) and make changes to halt the exodus of valued staff. I logged on to LinkedIn last night to see that the CEO was congratulating himself on the results of the "Great Place to Work" survey and immediately started seeing red. These guys lied to us about how they would handle the situation, did not follow up with the families as agreed, and then started taking victory laps on social media with their stupid survey. Meanwhile the people who care for our loved ones during a time when we cannot see them due to COVID keep dropping off the staff roster. Now there just a few people in the building left to trust as everyone else is new and don't seem to grasp the gravity of the situation. What the jokers at Corporate did (especially the COO) is that they had HR send out a "Great Places to Work" survey which made no space to collect thoughts and opinions about what was happening specifically at our community. Additionally, the staff had their employee ID tied to the survey. It is a dereliction of duty for executive management to take charge of this kind of issue which is core to their business and treat it with such blatant disregard. On what planet does the COO live if he thinks employees will give honest feedback when their name is attached? He told us in email it would be anonymous and assured us they took this very seriously. He lied. He failed us and our families. Let's be clear, every community will be different. If you have a good experience with another location owned by JEA Senior Living, I am very happy for you. It is what we all want for our loved ones suffering through this cruel disease. I have my own thoughts as to why everyone quit, but this is not the place to air those grievances as I have only anecdotal proof. As a group of families, we went to the COO to ask for help in sorting this out for us. We didn't even ask for them to disclose their findings. It doesn't matter. Find what is broken and fix it because this is his business and we trust him to do his job. He didn't. The questionnaire sent was generic and made no space for specific feedback while having responses directly linked to employees. I guess anyone can be COO at JEA Senior Living. I would simply say that this used to be a great place. Not anymore. The executive team overseeing this facility are not serious, they do not care about the residents or the families, and you'd be better off looking somewhere else because they are not to be trusted. I looked at 20+ facilities. The thought of having to do that again with an Alz patient bearing the brunt of the effects of change is infuriating, especially because we came to them in good faith and left it to them to sort out. They have betrayed our trust. Do not give them yours. Keep looking. You have plenty of options in this area. JEA Senior Living management team should be ashamed of themselves for this paltry effort to make it look like they did something. Disgusting. Shameful.

Agape ACS Residential Care Home and Nurse Aida are The Best!!! I have been in Healthcare for 15…read moreyears... I've worked in Home Health, Hospice and Placement... Whenever I have a patient that needs placement I send them to this beautiful facility....The staff is professional and caring...If you have a loved one or family member that needs placement... Please visit this facility...All the patients I've referred to Aida have thanked me for finding this paradise

Beautiful luxury residential care home excellent location. Caring and loving caregiversread more

I've lived here for about 7 months and I love it very much. The staff and residents are wonderful…read more I really like the activities they offer. The Delaney is a place I can call home. I invite anyone looking for a nice place to come and take a look. Talk to any residents that live here and they will tell you the same thing. I just love it here

horrible facility, run by the worst executive director i have ever had to deal with!…read more the fourth floor is filthy! i had mold and fungus and cockroaches in my apartment!!! the maintenance and housekeeping services were nonexistent for most of the time i lived there! i was very sick from mold/fungus/bacteria the whole 8 weeks i lived there! many residents have diarrhea. the parking lot has no security guard or cameras. all four tires were stolen from my rental car; then, the next rental car was vandalized four times!!! i have pressed charges against hector ivon, the executive director, with the fort bend county sheriff! he needs to be fired! he verbally abused me, denied me my legal rights, and sent me an eviction notice based on lies! i have been a volunteer employee of the state of texas i office of the ombudsman for over 30 years. i advocate for seniors who are abused/neglected in facilities. this is the worst facility i have ever dealt with! residents are regularly abused and neglected. do not allow your loved one to live here!

The residents are always engaged in activities and stay very active. This is one of my favorite…read morefacilities I have been too and it's always very clean. The ladies at the front desk are so friendly. Live music is brought in. There is a beauty salon and movie theater. The employees go above and beyond taking care of residents here.

What started out as a five star 2 years ago, has now dropped to a -5, as the care is despicable…read more sleeping in urine, rooms not cleaned, garbage on floors with feces pull-up not being cleaned up from room. No leadership as there has been total staffing turnover twice in 2 years so no one is in charge, along with no one knows what to do being shorthanded. We have removed relatives from here to a much better facilities. Be very cautious to this place, family members sleep in soiled sheets, rooms are not kelp clean so much turnover someone new all the time, new manager is like the 5 one in 2 years! If your family members are important to you, find another place! There is one star because there was no minus