We had a block in our main drain the sewer. I requested quotes through Yelp and they got back to me…read morewithin minutes. I got an appointment for the next day, which was a holiday. Mike was great. Very efficient. Kept the area clean. He talked through the problem and was so respectful. The charge was higher than expected, but being a holiday that was to be expected.

I'm suprised by the bad reviews. My experience has been mostly positive. I've been with them since…read more2009. A year after we moved into this house our HVAC system died and they replaced it with a Carrier which worked great for 16 years (low end of the expected life) until it died last December on the second 5 degree night we had. We really needed some heat! We are on the JBAC annual maintenance plan and the tech came out at 10 PM and said, yep, it's dead. (Luckily we had a gas fireplace to keep us from freezing.) Estimator came the next day, showed us some options, and the day after that a crew came out and installed a hybrid gas/heat pump system which has worked great for the past 8 months. I enjoyed the annual maintenance included with the JBAC plan, and it has more or less paid for itself in reducing or eliminating service fees for other issues. The only reason I didn't give 5 stars was about 10 years ago they installed a pricey UV air purifier unit (my wife had asthma) which died a few weeks after the warranty ran out. Hopefully they don't continue to peddle bad products, but the rest of their work has been great and they are always polite and friendly.

I will be a customer for life. Straight up honest good people…read more About 10 years back our furnace went out on a Saturday night. The first company I called said the furnace was bad, and it was pumping carbon monoxide into the house. He would be back in the morning to give us a deal on a furnace. We huddled up and used the fireplace for the night. In the morning I thought maybe I should get a second opinion so I called Hi-Qual. They came out and took a look. All I had a was dirty contact that wouldn't ignite the furnace. The furnace hadn't been cleaned in a while so he spent some time cleaning it out. He adjusting the burn, and charged us for a simple cleaning. A few years later we did replace the furnace as I wanted a higher efficiency furnace. I made one call and one call only, and that was to HiQual.

Amazing response to our A\C problem a few weeks ago. Came out a few hours after we called and told…read morethem our Air conditioning was not working-given that it was almost i0 degrees outside, we needed a quick fix. After looking at our furnace and A/C, he told us both units were 18 yrs old -we've been in the house for 6 yrs, so fixing it was not cost effective and our unit was 80% efficiency. After we agreed on the appropriate size and high efficiency-we scheduled for next day install. They also said that a technician will be coming by later that day to install a portable A/C , at no cost to cool our bedroom for the evening as well as the next day during the install, which was an 8 hour job. Excellent service, professional from start to finish and followed up with us as promised. What also was a pleasant surprise is that they at no time try to sell us stuff we did not need. When finished, they walked me thru everything that was done, answered any questions I had and included a 1 year free check up/cleaning. Could not be more pleased. Love supporting our local businesses as well.

The gas valve on my boiler failed so we were without heat (not a big deal) and hot water (much…read morebigger deal). Called another big name HVAC company and their AI receptionist told me one week was the earliest they could get me in. Called Napora and they responded within an hour. They diagnosed my issue, ordered the replacement part and installed it the next day. Great job all around, would highly recommend.

I can't recommend them highly enough. I've had multiple issues in my (old-ish) house - Napora has…read morecome through on tight timelines and replaced a heater/blower in winter, repaired a pool heater as we opened for the summer, helped with our remodel planning and work, just everything. They are absolutely awesome!

I highly recommend Huether Heating And Cooling I want to let…read moreeveryone know what a wonderful experience I had with Huether Heating And Cooling Chili, New York. They are an excellent company that truly cares about their customers and does outstanding work. My air conditioner broke down so I called Huether Heating And Cooling . They had previously serviced my air conditioner twice, and stood out to me was that they never once pressured me into buying a new air conditioner or furnace. They were honest, professional, and simply fix what needed to be fixed. This time, unfortunately my air conditioner could no longer be repaired, and my furnace was also about 40 years old. lasted incredibly long time. After my options, I decided to go with HUETHER Heating And Cooling and I'm so glad I did. The men who came to my home were wonderful. They were clean, organized, respectful, kind, and very professional they did a fabulous job, and everything is working so well I couldn't be more pleased with the outcome. What really made my decision to choose Huether was the honesty integrity they had shown me over the years in the past, they never tried to sell me something I didn't need. honesty is hard to find and it means a lot. I highly recommend to everyone and a special thank you to Owner John Huether. thank you Huether Heating And Cooling for your excellent service and for treating your customers with honesty, kindness, and respect. Kathy Neary

These dudes are the BEST…read more I called Isaac first because they were first on Google but their quote of TWENTY THOUSAND DOLLARS minimum to replace the boiler, plus a $200 fee for them merely showing up to tell me this insane quote, was disgusting business. My 90 year old grandfather told me, "call Huether." They have been so fair and trustworthy. They repaired the heat last year for $270 and replaced the entire boiler this year for less than HALF what Isaac tried to scam me out of last year. Not just that, but from the time my boiler died to the time I had heat back was just SIX DAYS. You can tell it's family run. Just awesome, salt of the earth, quality, non-scammers.

When our 30+ year old boiler had another problem with it, my husband and I knew it was time to…read morereplace that bad boy. We researched online, talked to RG&E, called around and ultimately requested quotes for a replacement boiler from a couple of larger well-known companies (Betlem & Feldman) plus a couple of independent contractors who we trust. Mr. Feldman was able to come over the next day (this was end of October/early November) and evaluated the situation. He gave us a quote and my husband liked & trusted him. Mr. Feldman also offered financing (boilers are super expensive) if we wanted it at 3 months, 6 months or longer. We ultimately got 4 quotes for the boiler: 2 were more expensive than Feldman (including Betlem - which was thousands of dollars more, and an independent contractor who was only $100 more than Feldman) and the last one was $700 cheaper than Feldman (another independent contractor). My husband was tempted to go with the cheapest quote, but we discussed the pros/cons of going with an established local company for a large purchase vs. a contractor who we trusted but who is quite small and might be hard to get for any urgent issues that could arise. My husband called Mr. Feldman and they negotiated something in between the cheapest contractor and the original Feldman quote. I don't think Mr. Feldman was thrilled about our request to negotiate, but he made us a revised offer that we felt was fair and we took it. Mr. Feldman had his guy and an assistant come over and install the boiler before the end of the week. They were very prompt with the appointment and were nice to work with. They took their time and did a good job. We haven't had any issues with it since (it's only been a month or so) and the 6-month financing was helpful so we didn't have to lay out a ton of cash at once, especially right before the holidays. Mr. Feldman and his office staff were also quite nice and very prompt with all the necessary paperwork. Overall we felt good about the transaction. We have 2 other boilers that are also quite old in our rental units and we expect we will use Feldman again for them when the time comes.

This dude came to my house for an estimate thinking that I haven't done my homework beforehand. His…read morequote was the highest (with a low end brand) but this wasn't the issue. he said "I would deduct five hundred bucks if you pay me in cash, you know, that way I don't have to pay uncle Sam". Two days later, he called me again to say "Hey, prices have gone up about $450 but I'd still give that discount if you pay my in cash".

Betlem has been maintaining our oil furnace for years, so we called them to convert to natural…read moregas. Their representative gave us the most practical information and best price out of several estimates. The crew that installed the new gas furnace was excellent in all regards--courtesy, professionalism, and efficiency. An extremely positive experience all around.

Just had Betlem install a new furnace, wonderful business to work with. Right from my first contact…read morewith Jeff, who worked up the estimate, he was very pleasant, and knew what he was talking about. The Man, Adam, that installed the furnace was wonderful, friendly, respectful, of me and my home. he was fast and efficient, and did an awesome job. Very happy and satisfied with Betlem and their staff.

I had never used Airquip heating, and air before. I was very…read moreglad I called them. I had to have a Humidifier installed to the furnace, the Technician, Sean, was very courteous, and on time! Airquip, for this job was $50+ dollars cheaper than all the other Companies in town. They are highly professional, and would recommend this Company!

We had AirQuip install a very expensive system a little over 2 year ago. We were very satisfied…read morewith the service provided at the time. Today. 2 1/2 years later we awoke without heat. The office scheduler- Lindsay- did provide us with same day service- very welcome on this cold day. However her phone service was somewhat snappish/ surly & rude rather than reassuring that service was scheduled. BTW- our service did arrive mid-afternoon & repairs were made. Hoping for a warmer night For this highly acknowledged HVAC company I would hope their first point customer service personnel would be better trained and more personable!

I called Triple O on a Friday night because my water heater pilot light went out. Jahad came out…read moreand charged $145 to relight it, but unfortunately, it went out again just a few hours later. ​I called back, and Adam arrived promptly at 8:00 a.m. the next morning. He was excellent--he cleaned the parts and stayed to make sure it stayed lit this time. Although he mentioned the fluctuating temperatures and winds were causing many customers this same problem. Not only did he ensure my membership waived the $159 Saturday service fee, but he also didn't charge me anything for his time or the work to get it fixed properly. ​What I appreciated most was that Adam took me down to the basement and showed me exactly how to relight the pilot myself so I can handle it on my own next time. I really value a company that stands by their work and takes the time to educate their customers!

I paid 27k for a/c, panel was updated. 2 years later I find that no one pulled a permit. Went to…read moretown office and was told that I should of been told to pull the permit. We have also found a live wire. call them and they say we do not pull the permits. Also one of the drain pipes kept fall off the building. It took 3 months to get this taken care of. Finally i emailed the owner and it was fixed. But I am truly baffled at why tripple o did not tell me I had to pull the permit. Tripple O will never get another cent of my money. I feel cheated.