Over the Christmas and New Year's holiday I was in the area visiting my parents and I had these guys replace the screen on my iPhone 7. The repair was supposed to be done in 2 hours, so I gave them 2 1/2 to get it done. When I arrived to pick it up, they still did not have it ready. They said that they had to replace the screen twice because they were having issues with "Ghost Touching". Once they gave it back to me, he said that if it starts doing it again, to bring it back. Well before that evening it was hanging up on calls, changing screens so quickly that it would make you nauseous. The next morning I took it back and showed them what it was doing. They said give them 30 minutes and it would be fixed. I told them I was going down the street to grab a coffee and donut. The owner asked if I could bring him and his tech back a couple of donuts and I said sure. He offered to give me money for them, but it was only going to be a few bucks, so I said "I got it, no worries". They replaced the screen and I went back to Lexington where I live. The phone started acting up a few weeks ago, but I was not back in the E-Town area so I just hoped it would not get worse until I could take it back. This past week, it completely became useless. The screen was flickering, changing screens, and hanging up calls. I took it to the Apple store and had them replace the screen and amazingly the phone works just like a new one. Yesterday I was back in the E-Town area going to visit family and stopped back the Hometown Wireless where I originally had the screen replaced. I explained to them what happened and asked if there was any possibility of getting a partial refund. I was told, no the only thing that they would do is warranty the screen and since it was already replaced they would do nothing.
Anyone with a cracked screen, I would recommend to have it replaced by an authorized repair facility with original OEM equipment. These aftermarket parts are sub-quality and trying to save a few bucks is not worth the headaches and trouble.
DO NOT TAKE IT TO HOMETOWN WIRELESS!!! read more