I've had my full house system for 14 months and I called for my free yearly service and inspection…read more To my pleasant surprise, the tech informed me I didn't need any new filters and to wait another year, or to call if anything seems off. Both my RO system and 3-filter house system were doing their jobs. BTW, I live in peoria where the water is hard, but not as bad as some parts of AZ. For anyone considering the system, which can seem a but pricey, I say without a doubt it's worth it! I've grown so accustomed to the great water at home, whenever I go someplace else to shower (especially hotels), I can now smell the chlorine in the water (gross). Before buying, I did a ton of research and looked at a few other systems, and I'm glad I landed with Puragain.

Welp I had someone come over to the house wanted to install a system. But I already had this…read morepuragain system (just moved in) so i called to get the filters changed- no showed okay whatever called again made appointment- it was cancelled (they have no filters, suppose to get a call back. Fine 2 weeks go by I called again still no filters. ANOTHER 2 weeks go by btw they're suppose to give a call back never did. 2 more weeks go by. I just called today. Still no filters. Apparently they do a YEARLY. Shipment of filters but never want to supply them to the people who already have their systems. I'm suppose to get another call back. ATP I'm gonna pay the $10000 for someone to install a new system. Instead of 300 for just new filters. Yall suck -8/10

I contacted Lifesource in hoping to get something for our house to deal with super hard water that…read morecan cause pipe damage. Kevin was our representative and explained the entire system for us. Once we determined this is the system we wanted. Cody and Erik came to install the system which didn't take long at all. They completed everything promptly and explained how to stop the system in the event of leaks or other issues. Overall I hope this prevents any issues that may arise with our pipes! I'll update once some time passes to provide insight on how things go.

Phoenix water is harsh and very "hard water". I used to think SoCal water was hard, but Phoenix…read morewater is next level hard. There's many choices to "solve" the problem, a soft water system is one that requires salt, a lifesource system is another. I chose Lifesource because it's a hassle free alternative. They come install it in a few hours and you get great tasting and feeling water with zero maintenance for 5 years. What could be better? Salesman Dale is very friendly and flexible as well, driving thru raging rains to meet me to close the sale. Whether you decide the price tag is worth it for non hard water is worth it or not is up to you, Depends on your needs as a family, your economic situation etc. But if you decide you do want a water treatment system, a Lifesource system is the way to go!

EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

Danny was out to change my water filter. He was extremely friendly, personable, and answered all…read moreof my questions. He arrived on time and did a very thorough job. In addition to changing my water filter, he checked the water pressure and did some other water tests. As he was doing the tests, he explained to me everything he was doing. Also, this company is easy to get a hold of by phone, and the office staff is very friendly and helpful.

So far so good. The item is pricey but so far it's been working good and the water tastes good…read more When they installed it the run was running an hour late and finally called us to tell us but it was after the installation time frame. It would have been nicer to known earlier that day. Also he left a ladder and they barely got it the other day after my husband called a few times to remind him. The guy just showed up and we weren't home luckily we were close by. Glad he finally got it since it had been a few weeks and we didn't have room to hold it. Hopefully all goes well. We just have to check for chlorine once a year. We'll see

Today Sunday, August 30 @ 2:45 pm, this driver from your company came from behind my vehicle cut me…read moreoff and almost ran me into another freeway lane as I was entering the 101 loop on McDowell & the 101. I followed him to take this picture but he was going so fast I could only get take this picture from this far. Within minutes he was gone! I was going 75 mph trying to take the picture and he smoked me. It looked like he was doing at least 85 mph on the 101. If this company hires this kind of irresponsible drivers, knowing that their business info is all over their vehicle and they don't care, I wonder what kind of irresponsible work they do as well! I would not use this company for any kind business knowing the kind of irresponsible workers they have. Be warned!

Always super efficient and friendly. And they've gone above and beyond on several occasions,…read morechecking my water softener even though they didn't do the initial install.

We have been very happy with our R/O and whole home water filtration systems from Crystal Tech…read more Customer service and follow up are wonderful.

Requested service on Sunday, Hini was professional, accurate, courteous and incredibily fast. He…read moreinformed us every step and communicated clearly so that we understood everything that needed to be fixed, completed and explained what to do if we needed service again. Appreciate his excellent customer service and will recommend him often.

Arrived when they said they would; examined the problem, identified a solution, and fixed the…read moreproblem, using the least expensive option available. They were here less than 30 minutes and had the problem solved. They were very courteous and easy to work with. American Home and Water will be my plumbers from now on.

Called them last month for a qoute and they were prompt and polite on the fun. But that was the end…read moreof anything good. Received an estimate for a tankless water heater and they were much higher priced than the other two estimates I received from two other companies here on yelp. Then when I looked at there qoute it was also even a cheaper brand unit. I also asked if the technician himself was a licensed plumber and in fact was Not. Only the company was. I'm told that's totally legal here in phoenix. But I feel much more comfortable having an actual licensed plumber working on my water lines and gas lines. I hired the other company on here that sent an actual licensed plumber and they installed a better brand higher end unit

Great company! Javi and Corbin were very professional and explained everything. Javi fixed a…read moreshower spout, sink faucet and a washer/dryer box completed. Jess at the office kept me informed on when they would arrive. Thank you!

John is great at his job. He definitely knows what he's doing and he always has a smile on his…read moreface. For me, there's no other company that can compete. The owner apparently only works with the best in the business and to that I say Thank You! Signed a forever customer!

Thanks for the help! Lawson came to reprogram my sprinkler box and address some issues with my…read moreirrigation set up for my yard and plants. Not only did he do all of that, and quickly, Lawson gave me some great advice on how to get more out of my system and tips for different seasons. They have an incredibly reasonable service cost, especially considering the level of expertise Lawson brought. Have already reached out for another upcoming project.

Buyer beware. Do not use this company…read more Benjamin Franklin Plumbing acted in a predatory and misleading way toward my parents. They were quoted around $1,100 for a water heater, but after it was installed, the company suddenly claimed the cost was $11,000--a figure that was never clearly disclosed or agreed to. Once the work was done, they pressured my parents to either pay the $11,000 or set up a payment plan. After firm pushback, my parents ultimately paid $2,000, which only highlights how inflated and unreasonable the $11,000 demand was. This felt like a bait-and-switch tactic used on vulnerable customers. Get everything in writing and look elsewhere.

We have used Ben Franklin here in the valley for years. But our last experience with them has…read morereally lowered my opinion of the company. Not the plumbers, but the company they work for. Very slimy. First, we had a small flood. Called Ben Franklin to come out and fix the cause of it. At that point they tried to tell us that EVERY SINGLE valve in our 2 year old, built from scratch, home was bad and had to be replaced to the tune of around $10,000. Seriously? Then some restoration company shows up at our home while the plumber was still there without us even asking for it and tries to tell us that we need a MAJOR restoration due to water damage. Again, all crap. Sent him packing, had the house inspected to make sure we had no water damage and of course, we didn't. the restoration company quoted us $80,000 without even blinking and eye. Come on. Third, Ben Franklin sent some company, Mr. Sparky, out to do some free electrical inspection (without our knowledge) and this company tells us our main panel isn't grounded, but he can fix that for $2,000. If Ben Franklin is associating with this company who are clearly just trying to rip people off, I say DON'T USE THEM!!! And even they had dollar signs in their eyes when they were here. Just SLIMY.

Excellent experience with this group…read more Geoff came by for a visit and took the time to explain his system and how it works. The man is a straight shooter. Took his time to go over all details of the equipment as well as the installation practices. He gave us all the info and was able to answer any questions with confidence. No high pressure sales tactics. He let us come to a conclusion on our own. Scheduling was quick and seamless. His plumber partner, James, was also very pleasant. Good company here.

Geoff, with Maverick Water Symptoms, came today to check our water softener. His expertise and…read moreknowledge of the local water quality amazed us, as well as his explanation of the types of water softener and water conditioner systems and their components. Above all, we appreciated his honesty in showing us that our softener system is performing at 90% and not in need of a new one yet. We WILL be purchasing from Geoff when the time comes.