I was so pleased and impressed with the prompt response and solving my recent temporary situation. Steve and his technicians were efficient and pleasant in everything. read more

I think one of the worst things learning as a trusting buyer is that you got absolutely fleeced by a company because they were recommended by a friend. The Plumber Guy came with the highest of recommendation from a friend to come out and help with a clog in our shower. We were first time home owners that didn't know a lot about our new house and our home warranty had just expired, so we went with this company instead of the one that had previously come. We put all of our trust in The Plumber Guy. The whole experience FELT like an upsell, but I didn't realize how much of grift job it was until we had another company else come out. They said we didn't have ground level clean out and they would need to be installed (we do) they said that they could see roots in their video and we need to get new casting for our pipes (we don't) and they said the only way to clean it was to hydro jet it from the roof for $1200, or pull up the pipes. They were wrong. Two people came out and we paid them to do they hyrdo-jet. Our lines worked great for 8 months and then the problem occurred again. When I called to try and get any imaging for the video we HAD to pay for, no one had a copy, and we never saw one. They had zero warranty or recommendation on their work. All they suggested was to redo our pipes. Called someone else and they came out same day and cleared the line for $220, showed me where all our pipes run including all our ground level clean outs they said we didn't have, they gave me a copy of the video showing zero roots, and tested our water. This should be one star, but I gave them two because they did do the work they said they would, even though it wasn't what we needed and we were royally priced gouged, it was my fault for being trusting. I won't make that mistake again and neither should you. read more

We called this plumber to assist my elderly father in law with a broken bathroom faucet. He was gouged on cost charging over $600. I checked an AI which indicated Typical total cost: $150-$350, with most homeowners paying around $250-$270 for a basic bathroom faucet install where the plumber supplies the faucet. read more

We called The Plumber Guy to unclog a bathroom drain and unjam a garbage disposal. The technician said it would take about 20 minutes and then quoted over $300 for the job. Completely unreasonable for something so simple. When we declined, he said he could show us how to do it ourselves afterward but only if we hired them first. So we ended up paying the $49 service fee just for that experience. He did however suggest watching YouTube videos and said he couldn't give information away for free. So, I looked up a few YouTube videos and fixed both issues myself in under 10 minutes. It was incredibly easy, which makes their pricing even more outrageous. I would not recommend this company. There are plenty of honest plumbers out there who charge fairly and actually try to help their customers. We had to pay $49 for this shite service. read more

The work itself was fine, but customer service from management was disappointing. If you expect support or follow-up when issues arise, this may not be the company for you. read more

Horrible company. They quoted me 3x the price to repair my water heater when compared to the other company I worked with. All I needed was a new gas valve and they were quoting $1,700 and even recommended I replace my entire water heater (7 years old) so that I can get their stupid 10 year warranty. Also, they lie about their fee to come out - I was told $49 over the phone and it ended up being $99. Absolute scammers. read more

Just needs to update the rating. Satisfied, job well done, happy customer, great service,

Zero stars. This company sent 2 completely incompetent and unprofessional plumbers to my home for a shower leak- what should have been a quick fix for anyone who knows anything about plumbing. They took 4 visits and have not addressed the issue. Chase made 3 visits to my home and repeatedly lied about the status of the situation. He did not fix the shower leak; instead, he turned the valves very tightly and called that his "fix," for which they charged me $850 (in addition to the rest of the work which I hired them to do, was $2200 total for a garbage disposal and toilet replacement. They truly are overpriced but I paid them accordingly expecting quality and efficiency, which turns out to be anything but such). I called back to dispute, given the shower is exactly as it was prior. After some back and forth and cancelled appts, the secretary, Blake sent another plumber to my home. James was rude and unprofessional to my sister. Instead of offering a repair for the same issue or a refund, his only resolution was to demand another $1200 for the same leak. This is a complete breach of contract. I have emailed several times this past week with no response. I did call with my phone number and it goes to VM. Of note I called from my work phone and had an immediate response which ultimately led to nowhere. Shows how crooked this company is- dodging my communication. I cannot even do a charge back given they tricked me into paying in cash. Beware of this company, go elsewhere, and please do not waste your time and money with them as I did. They are desperate for money, unprofessional, incompetent, very expensive, and apparently mastermind scammers. I am awaiting to hear back from them to get my refund otherwise will pursue legal strategies. read more

Although I felt the price I was quoted in the end I was more than satisfied. I had my old water heater emptied and removed from my property and had a brand new one installed with up to date parts so it would pass any codes. My service man was quite a bit younger looking than I expected. But knew exactly what he was doing. And very professional as well as friendly. I would definitely hire him again if needed. His name was Dylan Morris 5 plus stars from me. read more

I've used The Plumber Guy twice this month and won't be using them again. The first time, they quoted me $1,800 to replace a sump pump with a 3-year warranty. After some negotiation, they agreed to do it for $1,400 -- which tells me they were just trying to overcharge from the start. Later I found out they had installed that same pump only a year and a half earlier but didn't bother to use the factory warranty to replace it. That made me lose all confidence in their warranties and service. A couple of weeks later, my water heater went out. They said it would be $45 to come out, but once they arrived, they wanted $99 ("if I have to use my tool")just to diagnose it . Then they quoted over $1,200 in repairs before they could even tell what was wrong. I called another plumber who fixed it in 10 minutes for $50 -- it was just a burnt wire. This company seems focused on overcharging and upselling rather than helping customers. I would never use them again and don't recommend them to anyone. UPDATE: WE HAVE MULTIPLE ADRESSES if look up all the addresses you have on file and then restate your response. I also have every invoice I could also share with the addresses on it. read more

Had an issue with my hot water heater, The Technician was came out and $1,200.00 later had a new recirculating pump. The water temperature exceed 134 degrees afterward. Ask them to come back and see why - what treated HORRIBLY by the management. WOULD NEVER USE THIS COMPANY AGAIN THEIR CUSTOMER SERVICE IS TERRIBLE read more

I thought over a week about this rating. The work the plumber did was fine, his name was Myke C. I had a water leak in my home, he and his son, and a helper were fine. Maybe priced somewhat on the high end. Now, see the review Scott F. left January 9, 2026. When the plumbing job was completed, I asked Blake, who was constantly telling me to pay, to send my insurance company the billing they needed to process my claim. I asked that Blake do that and I would immediately pay in full. He refused, saying he wanted the money immediately. I offered him more than half cash immediately since he implied he was having cash flow issues. And I would pay the balance immediately once he sent the bill to insurance the way they requested. He refused and said, "You don't know what kind of day I'm having; you don't want me coming over there." This was all within a couple of days after the work was completed. I told him he was threatening me, and he said he would be at my house in ten minutes. I went out front of my home and waited. No show. Then, he decided to send my insurance the bill they had requested. I checked with insurance and they said they would accept it. Not exactly what they wanted, but they would accept it. Since that was completed, I messaged Blake to come get his cashier's check for payment in full. He sent an Uber for the check. So, they needlessly threatened me, which I have documented, they were slow to cooperate with my insurance company so I could get partial reimbursement, and I would suggest that if you need a plumbing company avoid this one at all costs. I do not know the owner of this business, but whenever I asked if I could come to their office to pay, they would say either nobody is there, or they have no office. That is what I was told repeatedly. I dislike giving a business a bad review, times are tough, but this company treated me terribly, without reason. My bill was 18,950 dollars, and it was paid in full within two hours after they complied with my insurance company's request. They knew it was an insurance job, and they refused to try to be helpful. I am so thankful to be done with them, and I apologize for the length of this review. But it just may save someone. read more

Nice people but the price for a water supply line and maybe a valve was $498. Lol cheaper to buy a new toilet. Of course we declined.

I have had a property management company since 2004, and I have used this company for any and all plumbing repairs for my property as well as my clients homes, and have been quite satisfied. However, I had them out for a leak under the sink. The technician turned off the water to the dishwasher. He told me that a hose was kinked and it would be $75 for the hose. I thought the cost was a bit excessive, but what are you going to do but replace it. Then he said, " you're going to need a new dishwasher". So why replace a hose? So, I didn't have him put the hose in, and figured on just buying a new dishwasher. So basically, he just turned the water valve off. Then he gives me a bill for over $300.! I asked for a break since I've brought the company business through my clients for the last 21 years. Nope. No break in the bill. I will NOT be using this company again! Their charges are ridiculous!! Do your homework and research as plumbers are a dime a dozen. You have many other options other than this company read more

We have used the Plumber Guy for about 20 years. We have had yearly checkups, repairs and emergencies. In the past they have been very good but I have noticed the pricing going up over the past two years. Today, to get 4 different small things done, it was going to be almost $1000.00. I checked invoices and that is a huge up charge from even last year. If it was replacing parts I might be able to understand but sadly, it is maintenance and for less than 2 hours work, an RO faucet replacement with filters, about $75.00 on the open market, the charge would be the above. I guess it's time to find a new plumber. We were thinking about it anyway since last year the plumber chastised us for not replacing the slave rod on our water heater and told us we had put the heater in jeopardy, even though they had been here the year before and told us there was no need to change it out, it was fine. Too bad, it used to be a great company! read more

Used this service again for gravity dependent leak under the sink and to change our kitchen faucet. Tony was great, explained everything that needed to be done and showed us the problem. We were lucky in that he didn't have to go thru the garage back wall to fix the dependent leak. Again, price was good, serverice excellent, and enjoyed our chatting. This is the go to plumbing service and Tony is the man you want. Seth O read more

They reached out to me via NextDoor after I posted looking for a company to provide quotes for installing a standard tub and tub insert. The employee who called me went through all the questions inquiring the work I was doing and asked for all my contact info and then after it all informed me there is $100 service fee to come out and give me a quote. That's outrageous. Asking potential customers to pay for the privilege of you coming to their home and giving them an offer for potential work is bad practice and shows the kind of pricing I can expect if I were to have any work done. I would advise "The Plumber Guy" to reconsider how they do business and instead of asking customers to pay them for quotes, build that into your pricing for jobs. If your afraid of someone wasting your time then perhaps maybe your offers are wasting consumers time because they are high. read more

I truly appreciate Brian Witt who is a west valley installer and plumbing expert. He saved me big time back in March with an emergency water heater installation. Brought everything up to code, made modifications to surrounding pipes, designed a drain system unique to my garage. When my neighbors water main exploded yesterday I panicked and wondered if I were next. I called and requested Brian right away, and within hours was here, in 105° heat, and addressed all of my concerns with what went wrong and what I needed to monitor going forward here. Don't waste time calling for quote after quote, just call the Plumber Guys and get it done right, and quick. read more

The best company, I called,they responded,came out,and sent George,the great repair guy,he was awesome. Respectful & honest. Company repairs water softeners,water heaters including A O Smith. They are awesoome read more

We had a great experience with this company. They just came to give us an estimate because we had a sewage odor coming from an area in our home. They are great with communication, from emailing and texting and calling to let you know about your scheduled appointment, to letting us know when the plumber was en route (along with sharing a photo and name of the person who would be coming to our home). Jeremy the plumber who came explained everything that he was doing. He consulted with another plumber about our issue and suggested that we try a lower cost solution before bringing them in to do a more expensive procedure. We really appreciated their honesty and for not immediately trying to sell us on the other service. Based on our experience we will definitely call them when we need plumbing service and would recommend them to others wanting honest and efficient plumbing services. read more

We discovered a leak under our sink on Thursday nite. The next morning we called The Plumber Guy and within a couple of hours they sent a plumber Joe G. to our house to access the problem. He checked it out and told us it was the faucet, he said if we went to get a faucet right away he could install it. At that time he told us how much it would cost to install it. We got the faucet, Joe installed it and we are now as good as new. I would like to thank the The Plumber Guy Company for their fast and professional service. Our plumber Joe G. was very courteous and professional toward us and made us feel very comfortable that the job would be done right. I would highly recommend The Plumber Guy and ask for Joe G. to come to your home. Sincerely, Jerry C. read more

The master bath was leaking and I found the company with the largest number of good reviews. Avery, Mike, Eric,Darrin, Justis, Brian and Jason were all just the best ! They were true professionals in every aspect. Highly recommended! read more

Needed to replace our kitchen faucet and a valve, the scope of work a bit more difficult than most. Jeremy showed up a bit early (he called first for the heads up), repaced the faucet and leaky valves, the old tubing and even "cleaned up" the piping set-up!! Fast, friendly and knowledgeable! We will call should the need arise. read more

The Plumber Guy - After replacements! - Plumbing Near Me - Peoria, Arizona

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I called for a second opinion after a quote from the first plumbing place that was recommended to me. I found these guys on Yelp. Working on an issue at my Dad's house, I am not sure what I am going to do or who I am going to use, but even at this point I have to say that the customer service from The Plumber Guy has been outstanding!! They have been friendly, quick to set up an cost-free appointment, prompt, and seemingly honest in their assessment and quote. I'm still trying to decide what to do, but I feel like if I used these guys, I would be very satisfied!!! read more

My tenant had an issue with the kitchen sink, and slow draining tub, They called The Plumber Guy, Daniel the plumber addressed the sink and said it needs a part to fix, didn' t remedy it ! Then went to the tub, put a snake in 15 min later he collected $295.... When my tenants told me this So I I called Daniel directly, Attitude in place and asked him about the going rate for use of the snake is generally $70-100. with all the reputable plumbing companies, his answer was we are a better company. My tenants got totally ripped off, and in essence, It was me. I have told my tenants always get my approval. WHAT A RIP OFF COMPANY!! read more

PRV - Pressure Reducing Valve... today our home health massively improved with the installation of a PRV, at water pressure pushing near 100 it was only a matter of time before the occasional drips and leaks found through the home turned into an explosive water disaster!!! With the pressure reduced we like our pipes took a giant sigh of relief!!! No more drops, no more shaking of fixtures as they are turned on and no more worry when we're away!!! The Plumber Carlin whom arrived was professional, knowledgeable, licensed and kind! The work was performed in a timely manner with absolutely no mess left and we couldn't be more impressed with service beginning to end!!! read more

Jessica-first class customer service all the way. Albert got the job done and was pleasant and cheerful throughout the messy drain cleaning process. 2nd time using would use again. read more

*****Over Charging for the hell of it**** You can't make this stuff up... Tony tried to bamboozle me.... Arizonans Phoenicians here's my story. Plumber guy came out because I needed a new water heater installed, I already had the replacement waiting for Tony when he arrived. I asked Tony what the price would be, and the first thing out his mouth is "you know water heaters are expensive." Then Tony said let me find you a coupon I knew this was going to be an AZZ Reaming. Tony then says we have a $75 coupon; an the total would be $412 rip-off it is 3 connections,  lighting the pilot and Tony would be done for $412 I will find someone else. read more

My kitchen faucet completely broke on a Saturday and Tina who answered my call was very friendly and accommodating and sent Roman over within a few hours to install a new one that I purchased on my own. The price to install was about average based on my research. All in all a very nice and professional job done by all. I will definitely be using them again. read more

This plumbing company took advantage of my elderly parents who reside in Surprise. My parents paid over $1000 for a leaking kitchen faucet. They should be deeply ashamed for how they conduct business and prey on seniors. read more

Absolutely amazing! I wish I could give more stars. Carlin came out to quote us a tankless water heater, the price was around what we thought and was able to start today. We ended up getting a tankless system and a whole house filtration system as well. Extremely professional and answered all my questions and I feel we got a reasonable price for what we bought. Please know These systems are not cheap but long term worth the money investment. Watching him take the time to do all the modifications that have to be done from a regular 13 year old water heater to this one are not for joe homeowner to do, hire someone. We will definitely call them for any other plumbing needed items or maintenance! read more

Upon discovering a minor toilet leak, I called The Plumber Guy. As I hung up the phone from making the appointment, I received a text confirming the next-day appointment and then an email to let me know my technician's name was Danny and it included his picture. I then received a call this morning to let me know that Danny was on his way to my home. What insanely awesome customer service before anyone even set foot in my home! Danny was prompt and was able to quickly identify and fix the problem. While he was here, I also asked for a quote to replace our water heater and fix a leaky bathtub faucet. After a few minutes, he had worked up a very fair quote and emailed it to me. Processing payment is super easy and you receive a copy of everything electronically via email. Hands down, *the best service call I think I've ever had from anyone!* I can't recommend The Plumber Guy highly enough! read more

This service was great, i liked how we received a email confirmation and phone call prior to Albert arriving. We didn't have to wait around all afternoon for his arrival. Albert was prompt, friendly, and fixed our hot water heater issue right away. There were no high pressure sales to upgrade what we had. Albert took the time to go through the different parts of the heater and what to watch for as the hot water heater ages. We will definitely call the Plumber Guy if we need their services again when we are at our home in Sun City. read more

U had a sewer line collapse 3 months after purchasing my home. The Home warranty people sent me a Melvin that talked about drilling holes in my bathroom floors and digging down. this would cost me 8k! I was ready to move out and go live under a bridge. I called the plumber guy, they came out and said not necessary to do all of that. We can fix it from the outside. Guess what? They did! took 2 days, and I have not had a problem since!! These guys are awesome! I will call them anytime I have any plumbing issues! I can trust what they tell me. Great company! read more

Extremely rude he came in and said he fixed our toilet and sink and it was all the same ended up charging more than he said he was. I would not recommend to anyone. I heard their the best in Suprise, Az and honestly I would've done a better job myself. read more

We're always scared to call a plumber because we haven't been able to trust them in the past. But tonight we had a water emergency and called The Plumber Guy and couldn't be happier. Ignacio was one of the most professional contractors we have ever used. He was so nice that my husband and I wanted to invite him to dinner! :o) He arrived quickly worked efficiently and let us know the price even before he began the work. We are definitely repeat customers. Robin and George Gardner read more

I am so pleased with the service we got from this company. After calling multiple plumbers and even having one come Into our home and charge us a lot of money to do the exact same thing we already did. This company came in spent a lot of time and helped us. Our plumber guy was Danny and he was kind, funny and fixed our problem and we could not be happier. read more

Had a toilet leaking sewage under the tile and back behind the wall. Plumber Guy came out and put a new gasket on the toilet. He then informed us we needed to have a mitigation team come out and follow-up on the damage. He then proceeded to call those people who immediately took the toilet right back off the wall in the mitigation process and threw away the new gasket. They billed us $200 for the job knowing the real possibility that it would just have to be done again. When I called to complain the gentleman said they were just doing their job. Isn't their job as professionals to advise you on how best to proceed??? After our conversation I was invited never to call his company again. I was devastated! read more

Came on time as promised. Fixed the problem right away. I will put them on my list for future plumbing needs.

BEWARE ALL. We called these guys to install a water heater and to replace our reverse osmosis water filters. Two technicians came to complete the work. One half hour after they left, our 8 month nightmare began, with notification that our credit and debit cards had been compromised. One tech was left alone in the laundry room to replace the water heater - this was his first day on the job. We closed the door to that room so our little dog would not bother him. The other tech was in the kitchen doing the filters. Unfortunately, my wife's purse was in the laundry room. Upon receiving notification of the financial compromise, she immediately checked her purse and her credit cards had been removed and put back in the wrong place. Her Kohls credit card was gone. Three checks had been stolen. A ploy used by crooks is to leave the next check in the book and take the following ones. This is done in the event you write a check for the service you won't notice the checks missing. To add insult to injury the tech hooked up the lines to the clothes washer backwards. My wife fixed that. On noticing that we had no hot water I checked the settings and noticed that they had not been set. I set the temps so we had hot water. There was a wire hanging down on top of the heater. I guess he was so busy rifling through my wife's wallet that he did not really pay attention to his job. We had to have another tech come out to check that the wiring was done correctly. On notifying the company of the theft, they said they had not had time to complete vetting of this criminal, as they had not received his background check. The company, on receiving our complaint did say they fired the person responsible. We received a self-serving letter that did nothing to alleviate our fears concerning our financial dilemma. This company allowed a criminal to walk into my house. It took numerous trips to the bank and countless hours on the phone and computer to get our credit corrected. It took 8 months of constantly watching our checking and credit accounts for more activity. They were here in January and our nightmare ended in September. We live in a retirement community and have Property Owners & Residents Association to address concerns of the residents. This issue was reported to them on 4/1/2019 and we have yet to hear from them, and this company is still listed on PORA's approved list. Just because PORA approved a company doesn't mean they are good & practice quality hiring. My wife is very computer literate and I am a retired fraud investigator. I am only glad that we had the expertise to nip this in the bud. Had this occurred to someone who was not familiar with this type of criminal activity they could have easily had their credit, as well as their bank accounts wiped out, and their identity stolen. I have reported this to every bureaucratic agency I could think of and nothing has been done. The Maricopa County Sheriff's office does have an open investigation on this individual. I write this in order to protect others who could be targeted. The Plumber Guy is the one who allowed this to happen. Please don't give them the opportunity to do to you what they did to us. read more