Michael did a fantastic job treating my yard. The mosquitoes were out of control. No matter what I…read moretried nothing worked. After the first time Michael came out we were able to use our yard without being eaten up. He communicated with us throughout the whole process, so we understood how it would work and was very professional. I would recommend to anyone having issues.

I had my first service with Level Up today, and I couldn't be more impressed. Michael was…read moreprofessional, knowledgeable, and exceptionally thorough. He took the time to address every concern, explain the treatment, and answer all of my questions. I'm very glad I switched to this local company--Level Up delivers outstanding customer service, excellent expertise, and great value.

over the course of the last 2 months our problem is now resolved. Tom was the guy who came out, and…read morehe was wonderful. He answered any and every question we had and let us know that the store bought spray we were using to spray on the roaches was doing more damage than helping. He was wonderful. If I ever have any more pest problems or know of a friend who does I will tell them to call.

Been using Mitchell Pest Services for a few years now. Great service and their staff always…read moreprofessional. Just today Cory came out for my service spraying. Very friendly and answered a few questions on an upcoming tree removal. Being in Chesapeake Swamp area bugs are a definite issue but Mitchell makes it easier. Thanks Cory and Mitchell Pest for making outside pleasant to enjoy in summer.

Chris was great. On time, friendly, professional and most importantly he gave me a fair and…read moredescriptive assessment of what I needed to know as a homeowner. Provided my required documentation very quickly thereafter. Definitely go with Pest King.

Extremely professional service. Chris was very flexible with…read moreour schedule and provided and honest assessment of our home and any insect issue. Will definitely use his services again, and will recommend if anyone needs it.

Always dependable, always on time, always friendly and up beat, always knowledgeable and always…read morereasonably priced! Thanks, Jordan

Needed an exterminating/ flea treatment service in a pinch because we were moving out of a rental…read moreunit. Great customer service when I called and they were able to schedule an appointment in just a few days. Brandon came out to do the job, he was punctual, personable and efficient. Overall took about 5 minutes and then I was able to go about the rest of my day! Highly recommend!

No Show No Call for a scheduled consultation! We took off work to meet Brandon at our home. We…read morewere quite surprised that he didn't show up or call, since his reviews were favorable.

Brandon is always prompt, courteous and very knowledgeable. I would definitely recommend to anyone…read morewho needs pest control services.

Unprofessional and rude once they got some money. They dodged our phone calls after they missed an…read moreappointment. They ordered the wrong size part and never showed for the appointment that they had to reschedule. We already paid half the price and they've only done 1/4 of the work and we have gotten no response of when the rest of the work would be completed. Never again....quicker responding to a review than a call from customer.

I hired Tony's Pest Killers for rodent control and later for mold treatment and vapor barrier…read morereplacement in my crawlspace, based on positive reviews. Unfortunately, my experience was disappointing, especially considering the $4,217 I paid for both jobs. Issues Encountered: 1. Poor Customer Service: The rodent treatment included an unexpected $16.83 credit card processing fee, which was not disclosed upfront (the amount of the fee is not the issue as each of the techs for the crawlspace job were given a $40 tip before I realized the job was left incomplete). While agreeing not to charge me the fee on future jobs, Tony called me to chastise me about complaining about the fee when he charges less than his competitors for services provided. How much Tony charges in relation to his competitors is irrelevant to the fact that I was forced to pay an avoidable fee. Tony's response to my concerns regarding the incomplete vapor barrier installation was equally unprofessional and dismissive. 2. Incomplete and Haphazard Work on the crawlspace job: * The job was scheduled from 9am to 6:30pm, but the techs arrived late without notification, and the work was completed after 8pm. * The vapor barrier installation was unprofessional and incomplete, with visible ground, dirt on the barrier, and improperly pinned sections. Trash/debris was left under and on top of the barrier despite a $1,280 charge for trash removal. After sharing photos and videos of the incomplete work, Tony agreed to send someone to finish the job but at the same time made excuses for the techs who started the job. He assured me the vapor barrier would address humidity issues, but when the humidity in my house reached 80%, he suggested contacting a home inspector instead of measuring the crawlspace humidity as promised. Despite paying several thousand dollars, I decided not to pursue the matter further due to the stress involved. I hope this review helps others make an informed decision about Tony's Pest Killers. EDIT to include response to business owner: I have included images of our text conversation about the credit card processing fee. You are lying. You NEVER said your competitors charged $1,000 for the job you did because they don't charge $1,000. You only mentioned that the price was $350 pre-covid. After I thanked you via text I thought that would be the end of the conversation but you called me to chastise me about complaining about the credit card processing fee. Your ease at lying amazes me. As far as the crawl space, you estimated the crawlspace to be 1600 square ft not including the cement blocks. You asked about the old insulation and whether I wanted it thrown out with the rest of the trash before you started the job. I told you I did want it thrown out. I have attached the text exchange. At no point did you say anything about the old insulation not being included in the estimate as you were sure to mention about the trash on the cement blocks not being included in the estimate. You left any trash on the cement blocks because you said that wasn't included. You provided an estimate and then you provided the final invoice, which I paid in full. The fact that you rounded down in estimating does not justify or diminish the fact that you left the job incomplete. I do not owe you "gratitude" (as you suggest in your response) for the cost of doing business. It's bizarre that you think you are doing people a favor by providing service that is incomplete and haphazard. Good customer service goes a long way. No one asked your techs when the job was going to be done every time they emerged from the crawlspace. In fact, they were each given $40 tip ($80 total) when they claimed that the job was complete. I never told you that I preferred white plastic. I sent you an email with a question about the difference between the white and black plastic. Period. Your lies are outrageous and say a lot about your character and how you run your business.

I highly recommend Getem Pest Control Services. I have used them for a few years now and I have…read morealways been very pleased with them. Technician Mr Robert Smith is wonderful. He is always prompt, personable, and respectful. The staff that handles appointments have always been friendly and easy to work with. I will continue to use them.

Just learned this local "family owned" business has decided customer needs are second to rapid…read moreexpansion, cost cutting, service last approach to customer special needs all based to squeeze more profit. I have been a customer for many years and in the past impressed with the customer focused response to special customer needs. When I purchased another property in the Bayview area 2 previous GETEM technicians could not get it right. I had numerous "water bugs" (roach like pest) encroaching the interior of the home after multiple treatments. This became intolerable when the Roach like pest were now found in the beds. It was not until a seasoned 20+ year veteran GETEM employee carefully surveyed the home and quickly changed the pesticide approach eliminating any more ROACH like pest in the beds. 2 weeks ago I was offhandedly informed due to "route software" my home would be serviced by a different technician. The uncaring unresponsive "Amy" who manages calls showed no empathy or compassion. She simply showed intolerance to a customer's need to have a seasoned expert to continue servicing the home to prevent ROACHES in the bed. The request to have the seasoned technician continue was not unreasonable given the "route" was adjacent and would not require additional time or expense. The new business model of GETEM is SCREW-THEM (loyal customer). I have moved my pest services to another "family-owned" pest control business who responded within hours and whose service was superior and more affordable. Maybe my $1,000.00 a year residential account is not worth an effort to a corporate greedy company. Final parting words from GETEM ...."I am sorry you feel that way" which sum up the new business model. New Business Name should be "For-GETEM"

No matter the bug problem I have I get the product from them and it works every time rather than…read morespend money on a pest service that never needs to get rid of the problem and is very expensive where this pest store is very affordable...

This is my go to company for pest control. We have used them countless times and always have good…read moreresults. They are always on time and have so far provided good service. The tech that comes out is very knowledgeable. They also will honor their guarantee if you end up having to call them back within a designated time frame. Overall, I highly recommend this company and will continue to do so based on the results I have gotten.