Greg was wonderful. We had some concerns about mold and he came that very same day. We really…read moreappreciate his thoroughness and he went through how to read the results, which we really appreciated. Highly recommend Greg!! He also has devices to help check for moisture that I noticed other companies didn't have.

Very professional and thorough highly recommend would definitely use them again cal certifiedread more

Darren was extremely helpful in helping us determine if we had any issues under our home. We…read moredidn't! Other than normal aging of an older home, Darren spoke to us about options to tighten some areas up, earthquake retrofit and some minor maintenance suggestions. He was extremely personable and knowledgeable and made me feel so much better about the occasional creaks you hear in an older house and one that is on a raised foundation. The written report with photos that followed after the inspection is exactly what you will need to show a contractor or foundation/subfloor specialist if needed. Thanks again Darren.

Darren is very knowledgeable and professional. He conducted thorough inspection of our new home. He…read moretook time to walk through property with us and pointing out both major and minor concerns and answered all our questions patiently. The report is very detailed with pictures and videos. I would definitely recommend Darren and team for anyone conducting home inspection.

Mike was absolutely awesome! He was incredibly patient and accommodating when it came to…read morescheduling, especially since my schedule can get pretty hectic. Once we got everything scheduled, the process was seamless. Mike showed up promptly and was extremely thorough with his inspection. Later that evening, I received a detailed report with clear, easy to understand notes and photos of everything that was inspected. I especially appreciated that anything that needed my attention was highlighted in red, making it super easy to identify and understand the issues. Mike was knowledgeable, professional, and great to work with. I highly recommend him to anyone looking for a home inspector. He made the entire inspection process easy. Thank you, Mike!

The owner and inspector utterly failed our home inspection. He issued his 64 page report, citing…read more"no signs of leaks or water intrusion" over 14 times. We bought our home and within two months had to replace the roof. The cost: $132,000. Other costly errors were: not citing all windows were single panes, all toilets were not water conserving- even the second sink in the kitchen leaked terribly and smelled of sewage when turned on. How could an "certified roof expert " miss these important conditions? Mike Hasty is a very bad home inspector.

On time, very detailed and through, taking the time necessary! Explains all his findings.read more

Having retired from real estate & the construction industry it was refreshing to have a home…read moreinspection performed by someone with such a high level of competence. The biggest investment of your life deserves to be taken seriously and Kevin absolutely respects that and displays great attention to detail. Even more important is his ability to communicate complex ideas in a manner that anyone can comprehend. He has my highest level of respect for his knowledge, attention to details, and the clear photographic and verbal communication of all pertinent factors to be considered in the purchase of your next home. Before you buy I strongly suggest a home inspection. If you are looking for a good home inspector then Kevin is a great choice.

Ron is truly the best inspector in the business. He is incredibly thorough, extremely…read moreknowledgeable, and takes his time to make sure nothing is overlooked. When you're buying a home, a detailed inspection is something you should never rush and I appreciate how Ron always goes above and beyond to make sure we fully understand what we're walking into. This is our second time using him, and once again he delivered exceptional service. We trust him completely. Highly, highly recommend. Thank you, Ron, for helping us with another home inspection. You really are the best!

I hired Ron to do an inspection as I was selling my parents' house and was not completely familiar…read morewith the current condition. I like to use local, small businesses whenever possible, and his reviews were excellent. My mistake was not noticing how old they were. He advised it would take 4 to 4 1/2 hours to complete. He was there 5 hours when my realtor had to ask him to leave for the open house that was being held that day. He came back afterward to finish the roof inspection. He failed to complete an inspection for the kitchen due to "time constraints". However, he had time to note that there was a pet door that was a "safety" concern. He also stated that some items were issues that he was clearly wrong about ("minimal" strapping on a water heater that had 2 straps from a newly purchased kit and a third steel strap, replacement windows that he stated were the "builder type from the original construction"). While I appreciate thoroughness, spending time nitpicking every minor detail in a 61 year old house but not completing the full inspection I paid for is not acceptable. He did not get my name right on the report, even though I wrote it for him on the contract I signed. He did not provide the hard copy report that was promised, nor did he email it to me - I had to get it from my realtor. I'm giving him a 3 for thoroughness. If you have unlimited time to wait for this guy to complete the inspection, go for it. He may have been a great inspector in his prime, but personally I think he needs to hang it up and retire already.

A squared away, professional, and cost effective operation as I've ever seen with this stuff. I…read morerecently had a renovation done on my place, which left a thick coat of dust on everything, and me in coughing fits. Given they really went into the walls with some work, i figured I'd have this dust checked out just in case. Most labs were charging an arm and a leg for the basics, for a majority worked with large commercial projects. I'm just a concerned homeowner with no technical background who wanted to check some samples. Chuck walked me through it and made It all very easy. Happy to report the lab says my apartment and lungs are somewhat free of dangerous particulate ha. Thanks Chuck!

My friend who used them in the past for mold in her house recommended that I call SOS with haste…read more I'm dealing with mold in a rental nightmare situation and Chuck not only reviewed my case, providing good advice on a course of action that will get us out of this mess, but sent me a detailed summary of our conversation that I can use for reference when dealing with these greedy property management people, my next review. Anyway, this guy really knows his stuff. Would recommend.

Derek and Josh have done two home inspections for us. They are extremely professional and…read morecourteous. They have given us immeasurable insight into the homes we were buying and saved us thousand of dollars. Derek is extremely knowledgeable in so many areas and walks you through the property so that you know what is being talked about on your inspection sheet. They really have made the inspection process a breeze and they are worth every cent! Super thankful for this company and highly highly recommend you use them before you buy a home!

Avalon inspected the home we purchased in Ojai July 2022 and made a significant oversight that…read morecould have cost us thousands and thousands of dollars. When we received the inspection report, it did not mention significant sidewalk damage in front of the house caused by a tree root. (we live out of town and are buying from afar) Luckily, we noticed the sidewalk damage before we purchased the home and wrote to Avalon to state our concern that as potential buyers we were not made aware of a significant hazard in front of the property that could cost us thousands of dollars. (The HOA informed us that the owner could be sued if anyone tripped on the raised sidewalk). See attached photo, this was not a small issue. Avalon responded to our email and said, "the sidewalk is not your responsibility, it belongs to the city", which was completely wrong and again could have led to us being stuck with thousands of dollars in repairs if we didn't notice before purchase. I corrected Avalon in another email and they wrote back and said, "we agree and have added the issue to the inspection report". No apology or offer of refund was given. A home inspection company should be aware of who owns the sidewalk of a home and whose responsibility it is (if that is the town they service). Furthermore, a home inspection company should let potential buyers know about any damage or problems connected to the home, even IF the issue is not the financial responsibility of the home owner. The fact that this company's oversight potentially set us up for significant risk and a large "fix it" bill is unacceptable. The attitude and lack of apology was also quite disappointing. The inspector that came to our home is part of the family who owns this business and was very kind and respectful, but his significant oversight combined with the responses we received left us very concerned and turned off. After our experience, I would never recommend using Avalon for a home inspection.

Having purchased several properties in the past, we can confidently say this was the first time we…read moreexperienced what a truly thorough home inspection should be. Juan Morales and Edgar Olivares spent nearly three hours carefully evaluating the property. Just as importantly, they took the time to explain their findings and patiently answer all of our questions, making sure we fully understood the condition of the home and any areas requiring immediate attention. For context, the inspection was for a two-story single-family home in La Crescenta with a finished/converted garage. We also included sewer system inspection at the same time. The inspection report was exceptionally organized, detailed, and easy to understand, allowing us to quickly prioritize the findings and make informed decisions. Booking was quick and seamless, and the entire process was professional from start to finish. Juan and Edgar set a new standard for what we expect from a home inspection. We highly recommend them and their company to anyone looking for a knowledgeable, thorough, and professional home inspection team.

We needed a home inspection on a new home we're closing soon. IM Home Inspection was referred by…read moreour realtor. Took about 2 and half hours. Though they were on a higher cost it pays off with the provided detailed report they send. We had a great experience with our home inspection. The inspector was professional, thorough, and took the time to explain the findings in a way that was easy to understand. The inspection report was detailed, well organized, and included clear photos and recommendations for each item. We felt much more informed about the condition of the home and appreciated the honest, unbiased assessment. I would definitely recommend their services to anyone buying a home.

I really can't even begin to say how grateful I am to Inspect Pros, (specifically Rory and Alex),…read moreand their expertise, professionalism, dedication and friendliness. We spent nearly 4 hours combing our new house together and they found issues I never would have even dreamt of looking for and answered every question we had. They were patient and forthcoming and never made us feel like we were stupid for not knowing if something was a big issue or an easy fix. They took their time and looked in every nook and cranny and their report was detailed, methodical and straightforward / easy to read / digest. Highly recommended.

Rory Hernandez was recommended to us by the sellers real estate agent, Cindy Sorey. Unfortunately,…read moreour experience was extremely stressful and deeply disappointing. Rory tested our master bathroom and reported mold but did not disclose that toxic black mold was present. After thousands of dollars in remediation costs paid by the seller, he performed a second test and told us the mold had been successfully cleared. Because we were concerned, we paid $1,500 for an independent professional mold inspection. That test found that black mold was still present--and also uncovered mold in our hallway bathroom. We discovered that he used a $50 Home Depot test kit to ensure the mold was clear, which was quite unsettling. What was especially upsetting was Rory's lack of communication during a critical period. He ignored our calls, texts, and emails for more than six days while we were dealing with a potentially serious health hazard and trying to understand the test results ourselves, with our inspection contingency deadline approaching. When he finally responded, his tone was dismissive and condescending and he simply plagiarized an article via copy and paste. Cindy continued to refer us to Rory for answers, but he refused to respond to us. Ultimately, nearly $15,000 in additional remediation was required after Rory had told us the bathroom was clear. The seller reimbursed our $1,500 independent testing cost, and a $20,000 escrow was established for remediation. This was an incredibly stressful experience during an already complicated home purchase. When you hire someone presented as an expert to evaluate a potentially serious mold problem, you should be able to rely on accurate testing and timely communication. We also discovered that our attic insulation was not up to code at all and I now have to pay to have the insulation replaced. I found out later Rory only popped his head up into the attic, although it is fully accessible. I am unsure, based on his age and weight, if he is even capable of performing to full scope of duties for his job.

While purchasing a new home is stressful, finding a good property inspection company doesn't have…read moreto be. We were referred to Andy Hasler at National Property Inspections and had a great experience. He was available to come and do the inspection within 24 hours of our request, provided a good a detailed job and the report was easy to read and understand. I highly recommend him and would gladly use again in the future.

Do NOT use Andy Hasler. He completely missed mold in our bathroom. He claimed he had no insurance…read moreand never paid us a penny for what he did! Dishonest and incapable. I almost died from being exposed to mold!! He was rude and lied to us!!