Avalon inspected the home we purchased in Ojai July 2022 and made a significant oversight that could have cost us thousands and thousands of dollars. When we received the inspection report, it did not mention significant sidewalk damage in front of the house caused by a tree root. (we live out of town and are buying from afar) Luckily, we noticed the sidewalk damage before we purchased the home and wrote to Avalon to state our concern that as potential buyers we were not made aware of a significant hazard in front of the property that could cost us thousands of dollars. (The HOA informed us that the owner could be sued if anyone tripped on the raised sidewalk). See attached photo, this was not a small issue. Avalon responded to our email and said, "the sidewalk is not your responsibility, it belongs to the city", which was completely wrong and again could have led to us being stuck with thousands of dollars in repairs if we didn't notice before purchase. I corrected Avalon in another email and they wrote back and said, "we agree and have added the issue to the inspection report". No apology or offer of refund was given. A home inspection company should be aware of who owns the sidewalk of a home and whose responsibility it is (if that is the town they service). Furthermore, a home inspection company should let potential buyers know about any damage or problems connected to the home, even IF the issue is not the financial responsibility of the home owner. The fact that this company's oversight potentially set us up for significant risk and a large "fix it" bill is unacceptable. The attitude and lack of apology was also quite disappointing. The inspector that came to our home is part of the family who owns this business and was very kind and respectful, but his significant oversight combined with the responses we received left us very concerned and turned off. After our experience, I would never recommend using Avalon for a home inspection. read more

Avalon Inspection Service - Home Inspectors Near Me

Derek was super cool. Inspected so quick I wanted him to stay and hangout. We sat and talked for a while then he had to go to another inspection. Only reason I'm giving them 4 stars because I wanted to hang out with him longer. Cool guy. read more

We have used Avalon Inspection Services on several real estate transactions. They are so very professional and good with clients. Derrick knows how to speak to the clients to be both informational without overwhelming them. He and his son take the time to look at every nook and cranny throughout the home. Mark & I prefer to work with the best and Avalon is certainly on the "Best List". read more

Matt was prompt, polite and knowledgeable. He didn't speak down to me or make me feel dumb when I asked questions about the process. I trust his advice and would highly recommend! read more

These guys were great. It's family operation, and they work well as a team to get things done quickly and thoroughly. Very professional and knowledgeable. I appreciated that they walked us around the property and talked about the findings as we went along. If we were physically separated, they would call us over and discuss what they saw. They were able to explain current codes with ease and the safety reasoning behind them, using layman's terms and not talking down to us. We had our report in hand that evening, but it was guaranteed within 24hours. Highly recommend. Home buying is stressful; these guys make it a little less stressful! read more

Derek and Josh have done two home inspections for us. They are extremely professional and courteous. They have given us immeasurable insight into the homes we were buying and saved us thousand of dollars. Derek is extremely knowledgeable in so many areas and walks you through the property so that you know what is being talked about on your inspection sheet. They really have made the inspection process a breeze and they are worth every cent! Super thankful for this company and highly highly recommend you use them before you buy a home! read more

Derek and Joshua came out on time and did a very thorough inspection on an old home during our escrow period. They were very professional and able to point to things that were issues beyond the expected wear and tear on an 110 year old home. We received the inspection report promptly and were very happy with the details and photos included. Overall great experience and we were able to continue with our home purchase confident in the home's condition! read more

No stone unturned. We were first time home buyers that needed all the help we could get. If something is wrong, they found it. Made our purchase process so much easier. Very friendly & so happy we chose them to inspect our home! read more

I cannot recommend Avalon enough! As a realtor, I have used many inspection companies and once I found Avalon I knew I found my company for life! My clients also cannot say enough great things about them. Derek & Josh are super knowledgeable and make each inspection fun, no matter what their findings are. They are intentional to make each client and agent comfortable and not to mention are also hilarious! I swear they need their own TV show. I look forward too seeing them every time. Definitely give Avalon a shot, you will not be let down. read more

I recommended Avalon inspection Service to a client of mine who was buying a home in Westlake Village. Since my client was out of the area, I went ahead and scheduled the home inspection. It was easy to make the appointment with Derek and I appreciated the phone call the day before our appointment for confirmation. Derek asked clear questions regarding the home and gave me a price prior to the home inspection. On the day of the home inspection Derek showed up on-time, as promised. Derek started the home inspection by speaking with my clients to find out their concerns... What was important to them during this home inspection? Derek spent 3+ hours going through the home and then summarized the inspection with my clients by going room-by-room explaining his findings. After the home inspection my client's first words to me were "Thank you for recommending Derek to us!". They were impressed with Derek's vast knowledge and the considerable time he spent going through the home with them. Great job! read more

We just had Avalon Inspection do our home inspection in Ojai and Derek and his son, Josh, were amazing. The first impression was fantastic. Derek called me right back and was very communicative throughout the entire process. They showed up ON TIME, were friendly, professional and explained the entire process to us before beginning. They both checked back in with us as they made their way throughout the property to see if we had any questions and to draw attention to some potential problems or concerns. I highly recommend this company to do your home inspection. Very thorough, fairly priced and just all-around great experience during a super stressful time. read more

Derek and Joshua were very professional and thorough with their inspection. They answered all of our questions and explained things in detail. We received the inspection report promptly and were happy with the detail and photos included on the report. read more

I have used Avalon twice now while making home purchases. These guys are very thorough and know their stuff. I've been in the construction business for many years so I didn't think I needed an inspection but they found a lot of issues I would have missed. They sent me a report with pictures that I can use for future reference. read more

Derek was professional and friendly. Big thanks for coming out on short notice to support our tight time frame. Very thorough and took the the time to answer all questions. Highly recommend! read more

As a real estate professional, I recommend Avalon to my buyers for their home inspections. They are honest, reliable and thoroughly explain any issues they find during the inspection. They are extremely patient in addressing questions and I am comfortable that my clients best interests are in mind. I have worked with many inspectors in the past 20 years and Derek, Josh and Stephen are very easy to work with, trustworthy and experienced. read more

I highly recommend Avalon. They are professional, knowledgeable, thorough and reasonable. They meet with client and agents and explain in a factual manner the pros and cons. Their report is delivered the next day which is vital with the usual 17 day contingency period in many escrows. There are a lot of inspectors out there. I always felt Avalon was good but a recent bad experience with another inspection company made me realize how good these guys really are. read more

Extremely professional and knowledgeable! They were on time and meticulous in their inspection, I highly recommend them!

Avalon came highly recommended for inspecting a house, and they delivered. There were 2 inspectors, and they both spent a good 3 hours looking through the house. Derek and Joshua identified many things that my wife and I did not and would not have noticed. They provided a very thorough debrief in person and patiently answered our questions. The report was delivered the next business day, and it helped communicate the major and minor things that needed to be fixed. I can confidently recommend Avalon to all my family and friends in the area purchasing a house. read more

The only home inspection company to use. They take their time and explain everything to buyers sellers and agents.

Service was professionally handled and both inspectors I had for our condo took the time and effort to explain anything that was not clear to me. They made recommendations to me throughout the inspection process. The inspectors took all covid health precautions when conducting the inspection inside the property. The inspection process was efficient and fast and they delivered the inspection report the same day. I highly recommend this company for any real estate inspection! read more

Derek and Joshua were professional, friendly, and very thorough. They took the time to answer all our questions, explain the issues and explain the severity of each in an in person debrief. The inspection report was completed and delivers the next morning (we finished after 5pm). Highly recommended! read more

Avalon recently inspected a home in Ojai for us. We enjoyed meeting and working with them. They were very friendly, professional & thorough and explained everything to us in detail. We received a report of our inspection with great photos and an invoice for our payment. We recommend them and would definitely use their services again! read more

As the purchaser of a home, Derek and his sons were very thorough in their inspection, explanation, and follow-up. A wealth of knowledge and experience provided me with peace-of-mind that I knew exactly what needed to be repaired prior to completion of the transaction. read more

We used Avalon to do an inspection for a recent condo purchase, and they were awesome! The father and son team were friendly, informative and thorough. They talked us through the whole process (we are first time home buyers) and explained everything as they went through the inspection. At $400 the price was better than the other companies we got quotes from, and it was easy to get something scheduled within the time frame that we needed. The report was thorough and organized, plus it was nice that we had talked through everything already so I didn't feel like I had to spend a ton of time reading it. Great experience. read more

Absolutely trust worthy. Heck of a team. Feel much better buying house after they went through and found all my problems. Wouldn't wanna buy another house without them read more

Fantastic home inspection service. Super thorough, detailed report. I was out of town when Derek did the inspection and he called me the next day to go over it. I 100% recommend Derek to any home buyer. read more

Derek was extremely helpful and pleasant to work with. Our entire experience with this company was flawless. Great customer service, prompt response time and professional. I would use them again and highly recommend their services. read more

Patient and thorough. Took time to explain the process and answered questions and explained things as they went. Accommodated us last minute and on a Saturday. Easy to talk to and down to earth. Plus Derek is a veteran so he knows what good work ethic is! Highly recommended! Thank you Derek and son Josh! read more

Home Inspector Derek Rogers is thorough, acknowledge and pleasant to work with. We have had to use a home inspection service twice in our efforts to fine a great home and Derek has twice inspected them and performed very professional and complete inspections. My husband has been a real estate investor manager for 39 years and he was very please with his work. We are happy to have met Derek. read more

Derek and Josh performed a very thorough home inspection for us, noting significant problems other inspectors missed. They were fast and professional, providing outstanding service. I will recommend Avalon Inspection to all my friends. Thanks for the great work guys! read more