What a disappointing experience. I visited this location because I happened to be in the area.. I didn't realize that I was going to walk into a very disorganized and understaffed situation. I didn't have a lot of time to begin with, but I didn't expect to wait in line for at least 20 mins to get rung up. First off, you could barely get through the aisles as they were so tight and things were all over the place. They also had very limited items. When I asked for a spray bottle, I was lead to something that was nowhere near what I needed. When I finally got whatever items I could find, there were only about 3 parties in front of me, but we waited FOREVER for that line to move. It seemed to be taking forever for each person to check out. They were allowing questions from people who were not waiting in line, which further delayed our time to get serviced. When the person in front of me walked to one of the cashiers, she very rudely asked the customer if her light was on, the customer said no, she said "that's what I thought, I'm closed". Wow! When I got to my cashier, she was pleasant but had trouble ringing up a gift card, which further delayed me getting out of there. I'm not sure what is going on in this location, but I am always at the one in East Brunswick, and the experiences are night and day. Very frustrating! read more

Not a store I really patronize, and I'm not entirely comfortable awarding a 5-star rating based on my 1 transaction, but...realistically...I went in for something, came out with that something, still had money (well..some money...) in my pocket, and so...why not 5 stars? I'm not entirely unfamiliar with this place. My birth mother has liked shopping at Home Goods (not this 1; she lives in Bergen County) and my old friend has occasionally shopped at Home Goods (this 1; he lives locally) with me tagging along as a vaguely interested spectator. The Valley Mall Shopping Center is one I come to rarely now, but I do have something of a history with it. Back in the day, I bought donuts at the Dunkin Donuts (open 24 hours), shopped nocturnally at Pathmark when that existed, then at Kings diurnally when that existed. There was also a book chain store (the name escapes me now, but it wasn't Borders and it wasn't Barnes & Noble) that I shopped in occasionally. Now they're gone (except for the Dunkin), and the parking lot seemed very empty to me when I pulled in. Empty stores, largely empty parking lot. Maybe it was the time of day. Thankfully, the Home Goods seemed to be thriving. What brought me here by myself? Well, I haven't had a lot of luck with tea kettles. One I bought at Wal Mart lasted for a few years. The most recent one I bought on Amazon crapped out after a year or 2 of use. Given my coffee addiction and my Luddite-like insistence on not buying a Keurig, a functioning, old-fashioned, whistling tea kettle is indispensable to me. I didn't feel like venturing out to Wal Mart, or ordering again from Amazon, so Home Goods came to mind. Close to where I live, and I've always liked the vibe when I walked around it occasionally with my old friend (in Gillette) or with my birth mother (in north Jersey). So... here I came a few days ago. I hadn't previously realized just how crammed with stuff Home Goods actually is. I asked a salesclerk where tea kettles were, and she pointed me in the right direction. Still, I couldn't find one and asked another salesclerk, busy stocking shelves, where they were. She pointed out 2 on a nearby shelf. I found a Chantal-brand aqua-green colored one (enamel on steel) and asked her how much it cost. A little less friendly this time, she pointed to the bottom of the tea kettle. I half imagined her saying to herself, "I'm busy shocking shelves for not much money, and now I have to answer this dope's questions? What next? How to brew his tea? Should he drink green tea or Chai? How many cups of coffee a day are too many? Does he want me to hold his hand and walk him with it up to the check-out counter?" (Such ruminations led me to remember an incident from decades ago when I was working in Piscataway. There was a crotchety middle-aged janitor there with sparse red hair and even fewer teeth. The boss walked past him and absently asked, "What's going on, Mike?" When he had passed, Mike turned to me with an angry look on his ugly, grizzled mug, and remarked, "Y'know, pal, that really pisses me off! I push a bucket around for a living; what do I know about what's going on? He's either mocking me when he asks me that, or he's even dumber than I am!" It was a rare memory that actually made me laugh instead of depressing me...Anyway, back on topic...) Actually, I'm pretty sure the salesclerk was thinking to herself more along the lines of, "OK, I get off in 5 hours...what am I having for dinner? Frozen fish sticks and peas? Yeah...washed down with a bottle or 2...or a few...of beer. Another exciting night, after another exciting day! What a life!" Or maybe she was thinking of something completely different. Or thinking of nothing at all beyond doing her job. I took the tea kettle to the check-out counter, where you line up and then approach the cashier after your number is flashed onto a screen above whichever cash register has opened. The line wasn't at all long, and service was prompt and friendly. When I started to walk out with the tea kettle in my hand, the cashier gave me a paper bag to carry it out in without my asking. It was a small paper bag, but it served its purpose. They also had a Halloween display out, something I always pay attention to (not that I'm immature, necessarily; it just means my "inner child" still exists down there somewhere in the detritus of the passing years and decades). I briefly considered buying a snow globe that had 1 skeleton proposing marriage to another skeleton, then realized I still had to fill my car's tank with gas and purchase some groceries. I guess that signifies...maturity? Plentiful parking, and... given that the store is located towards the end of the shopping center by the exit...easy egress. I don't necessarily see myself as a regular patron (hopefully my tea kettle will continue to function beyond a year or 2), but for your basic household needs...based on my admittedly limited experience...Home Goods is highly recommended. read more

Jamie, the woman who was working here today (1/28 at 3 pm) is absolutely insufferable. I have never had a more unpleasant experience shopping at a Home Goods in my life. I came to the store looking to pick out some rugs for my new house. I was prepared to spend quite literally a few hundreds dollars on accent rugs to furnish my entire home. When I got to the rug section, Jamie was on a tangent about how she was given 2 boxes of rugs to unload and didn't believe there was enough space. A different employee was attempting to talk her down and explain to her that there was space. She continued to rant over and over about how much she's being inconvenienced by this task, as well as how she spends all day refolding rugs to make them look nice. On multiple occasions she reached over me and several other people to continue putting rugs away in our faces, while continue to comment on the situation, making it clear that she felt we were in her way. I observed a young man try to come through the aisle and she reprimanded him, telling him to "go around." At another point I observed a woman bend down to very carefully look through a stack of rugs (the woman was NOT taking them off the shelves although she should've fully been allowed to) and Jamie rushed over to make it known "how huge the rugs were" and to discourage her from taking any off the shelf to see the full pattern (the rugs were 3x5). Eventually, at 3:30, she actually shooed myself and the other customers away from the rug department because "she had 30 minutes left in her shift and had to get through as much of the two boxes as possible." I'm not kidding. She asked us to leave. I mean it when I say I've never met q more miserable person working in retail before in my life. Why have someone working in retail if all they're going to do is make customers feel like an inconvenience, discouraging them from making purchases? She's harming the potential of sales at the store and really should not be working here. I ended up walking out without buying anything because I didn't have time to wait around for Jamie to finish her shift. read more

Good selection of items. Just make sure that if taking a pet, it must be carried. We were told they're not allowed to be leashed walked on the floor. This the only homegoods that I've been to that has this policy. Other than that its a very well stocked store. read more

I am a HomeGoods/ Marshalls slave. Doesn't matter where i am in the country, if there is one near me, i must go in. This particular one is my local store, my home base. When home, and not on the road for work, i am in here every weekend. there is always something to be found and bought in here. It is not the largest of the stores, but things are quite organized, and they have a good turn over of merch. I have bought furniture, area rugs, baby toys, baby outdoor furniture, countless bedding (italian sheet sets to die for) and i don't think i have made a trip yet where i am not buying something from the kitchen area. I have bought countless pieces of large glassware in here - large apothacary jars for candy bars, and for my clients events. I could buy them somewhere else and pay double, but why?! Having three sons go off to college and then have their own apartments, this place has saved me serious cash. As with any discount store, there is not much to say about the staff. They are behind the counter and courteous. Not a lot of customer service going on here, but i would probably have to pay for that and i am happy to keep the prices low and goods coming. This is a great store, and i am happy that it is so close. On 2 different occasions they had gotten the stainless steel desk that looks like the wing of an airplane, and the retail on this is between $800 and $1100 depending on the vendor you shop. They had it for just under $300 and for my son who is an aerospace engineer the dream gift. Both times i left the store, and came back an hour later to find it already gone. A savvy shopper knows a deal, and this is where you find it. read more

Homegoods - Man I love HomeGoods - Discount Store Near Me - Gillette, New Jersey

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HomeGoods can be a dangerous thing (in a good way)! I like shopping here, they always have some pretty good items for very reasonable prices. You just have to remember the quality is not always what you get for higher end furniture, so I choose what I buy here wisely. I mostly pick up decor items (picture frames, wall art, vases, etc.) and kitchen/bath necessities. My only complaint is that some sections are very stocked while others are lacking. For example, they have kitchen stuff spilling out of the aisles, but the bedding section (especially sheets) is sparse and disorganized. Also, on every trip I see at least 3 or 4 things that are actually broken or missing parts. In my opinion, they should be taken off the shelves. The staff is courteous and friendly, and I always end up spending way more time and money here than I should! It doesn't offer as much as Bed, Bath and Beyond in terms of essentials, but you'll usually find what you need. read more

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This is such a great discount store. I suggest starting here before you ever go looking at the mall.I usually find what I'm looking for to compliment my home at bargain prices. Homegoods has quite a large selection of lamps of all sizes, shapes, and colors. They have unique small pieces of furniture, and lovely bedding and soft comfy blankets, and towels. What you might not be aware of is their kitchen department. They sell designer cookware and bakeware, utensils that are always discounted. They have unusual cooking condiments like hawaiian pink salt, blended spices and flavored olive oils, and all different kinds of flavored baked chips and things you would only find in a specialty store. The list goes on and on.If you ever need to find an engagement or wedding gift it's a great place to start.Crystal vases, dishes of all colors and interesting patterns,wine glasses,etc. I never leave Homegoods empty handed, which can be a problem. I highly recommend stopping in and taking a look around . I know you won't be disappointed. read more

Homegoods - Lamp - Discount Store Near Me - Gillette, New Jersey

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Price range is anything from $1- $1000. Everything has a defect and most items are damaged beyond repair. Has the most useless items like a random six foot chicken. From people watching to item spotting this place has both. Overall the atmosphere is dreary and the pillow section smells like horse feces. You will see human fluids (blood, urine, and boogers) on the shelves and items. So if you take anything home wash it. The store always is a huge mess the customers throw everything on the floor like they are having a tantrum. read more

I've been shopping at Home Goods in Gillette since they opened. I was there this morning searching for white wine glasses, and I had the pleasure of meeting and talking with Kathy and Virginia. Not only were they fun and pleasant, but they were very helpful. It was obvious that they really liked their job. It's refreshing to meet people who actually take pride in their work and represent the store on a positive note. Cheers to them! read more

I have found some great buys in this store. Lately the customer service has been much better than usual. The store is usually pretty clean considering the high volume of traffic. read more

I am so disappointed in this store, the manager and an associate who I will not name on a social site, I came across on the day I was shopping there were beyond rude borderline racist! The manager and the associate insinuated I had switch prices on an item, with a price difference of about $6 (never would I risk losing my job over $6) the manager honored the price that was on the item, however, he was not happy about it and told the associate to just give it to me he doesn't want to deal with me. She took the price tag off the item wrote something on the bottom of it and was just rude, I'm african american and she was not just rude but NASTY as was the manager, the god thing that came out of it was I called the union store and the manager there marisa made it right. I had to call that store because the manager at gillette refused to give me his name, the only reason I knew the associates name is because she helped me one other time buy a mirror and I heard someone else say her name in the store. Moral to the story is spend your money where it's appreciated, My feelings were beyond hurt and I was humiliated in front of other associates and other customers! it did't feel nice! The General Manager for home goods in NJ whom I spoke to was also VERY nice and assured me that he would speak to his employees, I hope and pray that he does so that it doesn't happen to someone else! they made a whole production over $6 and treated me horrible AT THE REGISTER, me being treated that way is not worth anything in that store! read more

Let me start by saying if I could give zero stars I would! I just left home goods in Gillette on Valley Road and they were close to closing time (it was 8:49 and they close at 9:30p). I had a return and a purchase that was supposed to be on hold. Needless to say, they put the hold back but that was fine cause I didn't mind looking for it myself. However, the sales rep "Donna" was not pleasant at all! Not even a little bit. Not only was she not helpful and told me, "well it's almost closing time so it went back on the floor and I'm not the person who put the hold for you because I didn't come in til 4:30p so I don't know what to tell you." AS IF that wasn't rude enough, while I was waiting for the manager to find the correct price of an item she told me, "we are soon closing ". It's not often that you encounter someone working customer service so rude and just plain inappropriate. I notified the manager and she replied, "she's not usually impolite", welp that helps. I'm a nurse and how you treat someone goes a very long way to me. Donna's behavior was not only distasteful but extremely inappropriate! My time is as valuable as hers and I want to feel welcome where I spend my money. I won't be going back! read more