I must say that I was in a crunch and was able to call and get scheduled the next day to move a…read morepiece of furniture. Customer service was polite and the pricing was great. Day of, there is some work to do. I was confirmed that morning of the move to be on location by a specific time. Well as I waited I was informed of logistical issues with the driver. Honestly, when dealing with people that are taking off work to be present during delivery, and the service they are paying for is late, it's such a frustrating situation. Nonetheless, this shifted everything about 40 minutes behind schedule and they still were able to complete the job. The guys were apologetic and I got my furniture. Would i come back for service? Yes. But likely leave more wiggle room for the time.

Poor customer service and the movers were not professional. They lost some of my items and still…read morehad to pay another moving company to complete the 800 jobs I paid for. Bad business! I used this company multiple times because I believed in the brand, but NEVER again. Just horrible!!

The movers came late 3 times (2 hours, then EIGHT hours, then 1 hour) without giving me a heads up,…read moreand ended up not completing the job. Our bed is damaged and unbuilt. This was definitely a tough move as we moved from a studio to a 4-story row home, however, they charged me about 3x more than what they originally quoted me for without giving me any forewarning. On top of that, they damaged multiple items (flat screen TV which no. longer works, dressers, room divider, lamp, shoe rack, wood floors, walls). I should have known better when they didn't even bring a dolly or straps to move our heavy items. They stopped responding to my text messages once they were paid. They are VERY quick to call you with a low quote and just as quick to not refund you. They seem kind but are not professionals.

It seems to me the people that wrote the negative reviews got off easy…read more They were good at the house and loading the truck. The delivery driver had 7 pages of exceptions, items which he inspected prior to loading on his truck that were damaged. He said 2 pages was normal. Boxes were crushed and punctured. Furniture was broken and scratched. When we got the claim response they offered $172 after our $500 deductible and claimed that since we did the packing it was our fault. I worked at a moving company as a summer job so it's not like I haven't seen things done the right way. It doesn't matter how you pack a box if it is crushed and punctured....oh and it had glass written on two sides of the box. Stay away.

I took part in an auction with this company and had a smooth process from start to finish. The…read moreauction was well-run with no delays, and pickup was next-day. When I got there, two of the guys helped me load in my large item and did it with a smile. They even wrapped it for me to prevent damage. Easy peasy. My only (minor) complaint would be that the loading dock isn't very loading friendly since they have a large platform and the stairs from the platform are narrow. The platform is useless for cars and SUVs. Didn't affect me since the guys loaded my item for me.

YOU CAN'T GO WRONG WITH THIS COMPANY! If you have a need to downsize your living space, these…read morefolks not only will move you to your new residence, but the items you don't want to keep they will either auction, donate, or dispose of. If they auction you get 70 percent of the profit. Almost hard to believe to be true. My father has used this company twice and we will come back. This is the one time that even if it sounds to be too good to be true; it is really TRUE.

I had a good experience with this company, they arrived on time and and climbed 11 flights of…read morestairs to deliver a 12' long, 100lb. shade to a roof downtown. Thank you Peter! Brian N.

Started on time ...hard working... did not stop until every thing was done ! Excellent service!…read more Very good communication throughout. Highly recommend this service ...would use agai.

I'm not one to usually leave a review but for this company I had to do it. They were so organized,…read morerespectful, and friendly. The owner Anthony communicated with me throughout the entire process. He was patient and answered all of my questions. They carefully wrapped my heavy furniture in blankets and nothing was damaged. If you are looking for someone that will care for your things as if they were their own (we had some very fragile items!!!) then this is the company for you. Thanks again Sebastian Moving Baltimore for your help!!!

Couldn't recommend Sebastian Moving more! Anthony was excellent in communication prior to our move…read more The team of movers arrived right on time and quickly & efficiently packed up our things for us. They were professional, courteous and all wore masks in light of Covid. There was no damage to the walls or floors of our new home despite the heavy foot traffic and all the items that were being move. Well worth the money.

Great job Our stuff arrived in PR and everything was fine. Well packed and it survived a very long…read moretrip. Thank you guys. You are Número Uno!!

Great service and very professional. I would highly recommend. Very timely and careful with items.read more

This is a great company that does a great job. They were recommended by our realtor when we bought…read morea new place in Cleveland Park, DC. We had a lot going on so we needed a company that could completely pack and move us with as little hassle as possible. They came to our old place and reviewed and inventoried every item. We have a lot of art and a particularly unique glass table. They gave us a quote that was significantly higher than any of the other movers, but we chose them for several reasons. 1. The actually came out to understand what they were moving 2. They explained how they would handle the art and glass table 3. They stated that all their workers we salaried employees with no day laborers 4. It turned out that the guy who came out had gone to school with my daughter so we made a nice connection The day before the move they came out and did all the packing. We were impressed by the efficiency of the team, their speed and their unity. The day of the move they showed up on time and got to work. Again very efficient and effective. They packed everything in about 3 hours. We we got to the new place they again were super efficient. Even though I paid a ton of money, I ended up giving each mover a $20 tip. According to them, although they are employed by the company they don't get a ton of benefits and they wish they got higher wages. Still the fact that most of them had been with the company several years and that the got along well tells me they were being treated well. As we unpack we are finding out just how much paper they used to pack everything. This meant that nothing broke, but it also means I have a landfill worth of paper to throw away (recycle). Bottom line was that it was a great experience. The reason I did not give them the 5 stars is cost. Ultimately I don't regret it and will definitely come back to them for any future moves, but hopefully I will be able to negotiate a little better in the future.

Great move today! Thank you! 5 Stars! Hard work, fast, nothing scratched or broken and so helpful…read moreand polite!

The crew was amazing -- respectful, hardworking, and very careful with my furniture. No surprises…read morewith the price, just great service. I will definitely call them again.