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    5.0 (6 reviews)
    Closed 9:00 am - 5:00 pm

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    Home interior design

    Partial home interior design

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    Second Chance

    Second Chance

    (146 reviews)

    $$

    Carroll-Camden Industrial Area

    I was condescended to, bullied and threatened here today by a sales person and it was so shocking I…read moredon't know what to say. This dude was so instantly nasty to me, dismissive, condescending, just awful. I literally don't even know what I did wrong but try and buy a stack of books and try to get a discount cos I was buying a whole stack! Never ever before met a rude person here in the twenty years I've been coming (since before ravens stadium was built and they were across the street). I've bought thousands of dollars worth of appliances here (2 $500 stoves, a $1000 fridge, two dishwashers, and two washers and dryers), not to mention hundreds upon hundreds worth of lumber, trim, windows, doors, miscellaneous hardware, etc. I bought 400 dollars worth of upholstery cloth one time alone. I come in, I don't mess around, I know what I need and I am a friendly nice customer. (Because they use your phone number when you buy, also? they should be able to SEE this). I was buying BOOKS. Books are not their main business (and to be honest their prices are so out of scale it's crazy compared to thrifts--10 dollars each for a used hard over cover book from the 80s? I think there was one vintage item or two--I collect golden book kids encyclopedias) In the past they've basically tried to GIVE me books I wanted to buy! I wasn't buying anything from the "special glass cases. I asked Josh what they could do for me on these 20 books that I promise no one wants. (I promise). I picked up so many cos I have always been given a little break on stuff here! It's literally the way I thought they do business!!!! Nope. Not a single red cent. Off ANY book EXCEPT one they wanted 20 dollars for that didn't cost 20 new! (No it was not old or vintage!) I had 100 bucks of books in my cart he couldn't do 80? He wouldn't even discuss it and when I was frankly totally taken aback by this since it's so counter to EVERY EXPERIENCE IVE HAD THERE FOR OVER 20 YEARS--he threatened to call security on me!? For trying to bargain?????? These were all crap books. I want them for myself and to show my husband AND I make art from them. I'd have paid literally 10 for every set of four of these books at thrift. They wanted 10 and 15 dollars EACH. It wasn't just he wouldn't deal at all on price. He treated me like a criminal for no reason at all. He had his hand on his walkie talkie and when I kind of laughed just thinking he was driving a bargain he said he was going to call security on me!!!! He did this because I had the temerity to say "come on, not any discount at all? I'm buying in bulk!" And I mentioned I've never had them not come down on price on anything ever! I am a short, friendly 53 year old mom. fyi. What the living heck is going on with this place? It was SUCH an unpleasant and weird experience. I feel horrible. I will take my business to loading dock.

    I entered looking for a book case, which i found, amidst all the treasures of Baltimore. I almost…read morepurchased outdoor furniture (it was December), a church adornment taller than my roof, some medical supply equipment, and a desk. None of which i need. Relax, I only bought the bookcase, but it could have been trouble... Definitely going back when it's warmer! Bring a coat and coffee! Bathroom is inside!

    The Blinds Side

    The Blinds Side

    (28 reviews)

    Federal Hill

    Please consider another company before going to this one! The owner of David is horrible. He's…read morerarely in Baltimore and a relies on another company to sell his product and also install. The other company is experience, but does not explain exactly what they are ordering for you or I wouldn't have had the issue I had with the blinds/shutters. I have in my house. I started this project in March 2025 did not get any installation for over four months and was given all types of excuses from the owner David. He then discounted me some money off of My order because of how long it was taking used every excuse as a delay by the vendor delay by the VP of the vendor, etc.. The shutters that were installed were made to supposedly tilt both ways and is why they don't close completely, which I was never asked that question my other shutters in the rest of my house are not made that way and closed and block out lots of light. They also have framing from the top and the bottom that hide 11 inches of light coming into my house instead of just putting another slat in the shutter and making the top and the bottom only 3 to 3 1/2 inches. David then stated after I refuse to pay any more money because he said I didn't have to until they were fixed. He took over six weeks and still never communicated to me until I wrote a review and then that's when he again spoke up. Again, giving me excuses that he was waiting for the item to come in. This gentleman should not own a business because he gives most of his money away to fix the problems that he calls because he has lack of communication and doesn't properly order the product or higher the right subcontractors to help him out. This is definitely a buyer beware situation.

    Highly recommend this place for all your friends and family for they blind needs !…read more Best customer service ever!

    Home Methods - interiordesign - Updated May 2026

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