Nice experience with this company. Leon was friendly and professional. Beautiful blinds came…read morequite quickly and were installed efficiently. I also received a much appreciated discount. Would def work with them again whenever needed.

I made a call to have a triple (bay) window in our home installed. I received a call back quickly…read moreand the rest is history. During our appointment Doug brought plenty of selections, and ideas to choose from. He was very prompt in getting to our home and updated me on his arrival time. Leon was professional, courteous and experienced (answered all of our questions and concerns). It didn't take long when we received a call from Leon that the blinds were ready for installation. They look AMAZING! We're very happy and I offer 5 stars. I highly recommend!!

Please consider another company before going to this one! The owner of David is horrible. He's…read morerarely in Baltimore and a relies on another company to sell his product and also install. The other company is experience, but does not explain exactly what they are ordering for you or I wouldn't have had the issue I had with the blinds/shutters. I have in my house. I started this project in March 2025 did not get any installation for over four months and was given all types of excuses from the owner David. He then discounted me some money off of My order because of how long it was taking used every excuse as a delay by the vendor delay by the VP of the vendor, etc.. The shutters that were installed were made to supposedly tilt both ways and is why they don't close completely, which I was never asked that question my other shutters in the rest of my house are not made that way and closed and block out lots of light. They also have framing from the top and the bottom that hide 11 inches of light coming into my house instead of just putting another slat in the shutter and making the top and the bottom only 3 to 3 1/2 inches. David then stated after I refuse to pay any more money because he said I didn't have to until they were fixed. He took over six weeks and still never communicated to me until I wrote a review and then that's when he again spoke up. Again, giving me excuses that he was waiting for the item to come in. This gentleman should not own a business because he gives most of his money away to fix the problems that he calls because he has lack of communication and doesn't properly order the product or higher the right subcontractors to help him out. This is definitely a buyer beware situation.

Highly recommend this place for all your friends and family for they blind needs !…read more Best customer service ever!

Working with Kevin and Budget Blinds has been great. Kevin was very easy to work with and patient…read morebecause I know that we definitely took our sweet time in deciding what styles and colors to go with. He was easy to contact and made it over to our house on time every time. Never was pushy and did the installation himself, which was also very nice.

Pros: -Great (if not the best) prices in the area…read more-Owner/installer/estimator Kevin knows the craft very well -Professional results Based on my experience dealing with multiple, similar companies, Budget Blinds of Towson is by far the best shades and blinds company in the Baltimore area. Owner Kevin B. personally does the free estimate and gives you his professional advice. His knowledge on the craft, friendly demeanor, educated background as reflected in our conversations, and professional attire (khakis and polo shirts) while on the job are things I value. Kevin does the install with another gentleman named Dwight who is great as well. I highly recommend Budget Blinds/Kevin to anyone who needs shades and blinds installed.

Donna and Dave from Gotcha Covered were awesome. It was very easy to schedule an appt for a…read moreconsultation. They were very knowledgeable and offered great suggestions for all my window coverings. They took the measurements and wrote the order down. After the initial appt, our wait was half the time expected. The install appt was made easily and install was a breeze. The window coverings look fantastic and I would definitely use them again. I highly recommend Dave and Donna from Gotcha Covered.

Donna and Dave were wonderful to work with. They reached out to me for a virtual consultation soon…read moreafter I submitted an inquiry. I had originally contacted The Blinds Side because they were closer but the owner never followed up after taking my information. So, I was pleased with Donna and Dave's responsiveness and follow-through. The consultation was helpful in narrowing down what kind of blinds we wanted & the appointment for window measurements went quickly & smoothly. They work with another couple team for installation-Tony and Kim-and they were great as well. On the day of installation, Kim and Tony set up quickly and got the blinds up in no time. Everyone wore masks and were respectful of our home. We were amazed with the outcome. The gorgeous cellular shades finally allow us to let natural light in without compromising privacy & the faux-wood blinds for certain windows look as beautiful as Dave promised. Every single room in the house looks bigger because of the new treatments. The products are by Graber, and we have been impressed by the quality. We highly recommend Donna and Dave to all homeowners in the Baltimore area. While they are based in Lutherville and we live in the middle of Baltimore city, it was no problem for them.

The project is complete. It was challenging at times, but Blinds To Go came through in the end. The…read moreblinds compliment the rooms we put them in and are a nice design addition. The motorized versions work great and are pretty cool!

Initially I loved the blinds. They were measured perfectly, fit beautifully and were installed very…read morewell. I was a happy camper - but not anymore. I've had the blinds for four years and only pull them in the summer months to block the sun. Within the first year the edges began to fray. I was hoping it was just a few loose threads and that the fraying would stop, but over the four summers the fraying has gotten worse and has become unsightly. They would not repair or replace them as apparently the "lifetime warranty" does not cover the materials used to make the blinds.

Phenomenal experience and gorgeous floors. We had 2,000 sq ft of LVP installed. Oscar & his…read moreinstallation crew's attention to detail was truly outstanding. The kitchen LVP had a manufacturer's defect, and the owner, Adam, contacted me immediately. They went above & beyond and resolved the issue without any hesitation whatsoever. The entire company's dedication to customer satisfaction truly sets them apart. My dad also used them for his condo flooring, and couldn't be happier with the smooth process and final result.

I stopped by this store to look at samples and get more information. I had already gotten a…read moremeasurement from one of their salesmen. Side note I had calls from two different people and two different numbers to follow up. I had no idea who I was supposed to call back so I decided to come to the store. I walked in and was not greeted. So I walked up to the counter. The man just stared at me so I said I'd like to look at kitchen flooring. He was so short and condescending to me. I watched as other customers got in depth explanations of the differences in styles and thickness etc. they were even taken to desks to talk. He didn't say follow me. He just turned and walked to the counter so I assumed I was to follow. I was taken back to the counter and in a scene from a used car salesman he pounded on the calculator for what felt like forever and then said oh it will be this much. It was such a high number from the estimate I had gotten from them and from other companies. I said can you explain the price break down. He seemed so mad that I asked. Then I tried to look at his paper and in the corner in small print was some calculations. He couldn't explain what he was using for the prices and blamed it all on tariffs. I said ok and started to walk away. He didn't care. He made a face. Actually the whole time I tried to engage him he would make a face and move his hands in a " I don't know what's going on fashion". It wasn't overt but it was there. I had measurements in to their system so clearly I was there to make a purchase. I just can't believe bow I was treated. I mean I stood and listen to the other salesman while this jerk went to start his complex math calculations and they were explaining thickness and differences. I learned a few things actually. From this guy I learned that my money can go elsewhere and I'm not buying a used car so I don't need to be jerked around like this. I really wanted to support local but after this I will not. I should go back and ask for the manager owner whoever but I don't think I'll waste my time.

Just closed on my new home and no privacy! Immediately contacted Beltway and met Sade Fulton…read more What a great experience! Not only was she very professional, but extremely knowledgeable and went above and beyond the call of duty to make sure I ordered exactly what I needed for the aesthetic I was looking for. I will be relying on Beltway for all of my window treatment needs going forward and share my experience with my new neighbors as well! Had received an estimate from a competing popular chain for the same treatments, but they would have charged almost 2x as much. So glad I met Sade!

If I could leave zero stars, I would. The customer service was honestly 0/10 and the product was…read moremediocre at best. You're genuinely better off ordering from 1-800 Blinds To Go and paying someone separately to install them. We were initially quoted $18k for 26 windows, then they "price matched" another quote down to $15.5k -- only for 21 out of 26 windows to be measured incorrectly and need to be reordered. The most frustrating part is the complete lack of accountability afterward. The company acts like the issue is out of their hands instead of taking ownership for their mistakes. James, specifically, made multiple promises that were never kept. He measured the windows himself and said we didn't need another appointment for a remeasure; we were told for the loan it would be 12 months interest-free, just for the partner bank to switch the interest rate in the contract, and of course "that is out of their hands." After the $8k down payment was received, their "family-oriented" customer care completely disappeared. On top of that, we were offered $1,000 off as a resolution... which honestly felt insulting considering the scale of the mistake and the inconvenience caused during our move into a new home. For the amount of money spent, I've genuinely received better customer service and problem resolution at a Chick-fil-A. Overall, this was an incredibly disappointing and stressful experience during what should have been an exciting time moving into our new house.

I still have not received a material for my project that I ordered 3 weeks ago they give me…read moreexplanation but I still don't understand why they placed a order on materials they don't have on stock and have the customer waiting for so long

the staff is great Checked in at the gate to pick up my…read moreorder was cool. The forklift operator was polite, kind and quick.