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Your Design Therapist

5.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - Your Design Therapist

Commercial interior design

Home interior design

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3 years ago

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Columbia Paint

Columbia Paint

(8 reviews)

I've been going to and using the services at Columbia Paint for nearly a year now (home…read moreupdate/re-do going on). I couldn't be happier with their service and options. First, after trying out more than ten different pint samples for one room (various different brands) I was in Columbia Paint bemoaning about my difficulties and reluctance to try yet another sample... when Leslie suggested she could hep with a color consultation. I will never again buy samples without a consultation! For less than the cost of all those paint samples I'd bought, Leslie helped me pick out colors for four rooms! Admittedly, I am a bit challenged when it comes to decorating, but what a delight it was to have the color selection narrowed down to a few options that all flowed well from room to room. (Of note, the painter I used said he got a better contractor deal at this store than other Benjamin Moore stores he's used.) After the painting was done, it was time to buy new blinds and, of course I went back to Columbia Paint. While there was an initial miscommunication and error in ordering, Leslie and the owners did everything absolutely possible to resolve the issue in any way that it took to make me happy. Which, in my opinion is the true reason for a 5-star rating - Let's face it, mistakes happen, and how they handled it was spectacular. Every employee I've talked to in the months I've been going there has been friendly and helpful. Columbia Paint has earned my business for life and I will always recommend their store and Leslie's decorating skills.

In the hunt for the perfect grey which I've come to realize is nearly impossible with the different…read morevariations of lighting options we have. Soft bright day you name it there's a light and it alters the hue of grey. The rep here was patient with me but definitely left it all up to me to make my decision. With supply shortages I had to wait a few hours so they could have a driver bring the base from another location. The space is large and the have tons of books with textured wallpaper if you're into it.

Bitarchitects - Whitmore Residence Main Balcony

Bitarchitects

(13 reviews)

Navy Yard

Bitarchitects was so easy to work with! Responded to my Request a Quote for a structural…read moreengineering assessment in a matter of a hour and got things scheduled quickly afterwards. They completed a full scan and photographing of the property to provide the best quality report. The engineer was super knowledgeable and happy to explain any issues he noticed while working through the assessment. I then met with staff to discuss the report and answer any remaining questions. And all in 1 1/2 weeks from start to finish! Highly recommend them for any future projects!

Oooh! Editing to add photos of the text messages, that the junior assistant and I exchanged, in…read morewhich I alerted him that his approach was likely illegal (as I mention below, MULTIPLE opportunities given to him to walk it back) and which he took to mean I was threatening legal action. Eye roll. What a clown show. Well here's the update that I promised, unfortunately it's not in the direction I was hoping. I got an immediate response to my review below, with multiple requests to remove the review. I stated that I was open to updating or removing it, if things improved, and we ended up having a couple positive meetings. So much so that we elected to continue to work with them on the next phase of the project. So over the weekend (Sept 12-13), they sent us the contract for the next phase. We signed it and sent over the requested payment. I was hopeful! I was mentally drafting a positive update to this review! On Monday I received acknowledgement of receipt of the signed contract. Immediately following that, I got an email that said, and I quote "Before we can resume, please remove the Yelp review so we can start fresh and have a positive experience moving forward as we help you with your project." Guys, my jaw DROPPED. (My husband sent me a simultaneous "WHAT THE F***" text lol) Let me reiterate, we had signed the contract, sent the payment, and THEN received an email saying they wouldn't begin the work until a brand new condition had been met. We were completely floored. But okay, I thought, benefit of the doubt, the guy that sent that email has the position of junior assistant on the website, maybe he doesn't realize that what he's doing - withholding work that has been paid for unless we meet a new requirement that we never agreed to - constitutes a word that rhymes with shmextortion. So I responded that this requirement is unethical, inappropriate, and possibly a breach of contract. I gave him every opportunity to walk it back, and then reached out directly to the firm owner to verify that this was in fact the position that Bitarchitects was taking. The only response I got is that we can terminate the agreement, so that's what we did. To their credit, they processed the refund relatively quickly. So yeah, I don't know. I can only speak to my experience, of course. The other positive reviews indicate that other people have had better experiences with them. But this all does make me wonder if other reviews have been manipulated in a similar manner. So caveat emptor I guess. Because I fully expect they will respond and try to spin this in some way that makes me look like I'm the unreasonable one, I'm attaching screenshots of the actual email exchange (just the initial exchange, because the junior assistant started texting me after that email and it went on for a while, until I went back to email to contact the owner). Redacting names and email addresses as a professional courtesy.

Your Design Therapist - interiordesign - Updated October 2026

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