My husband and I were no doubt guided by God to Mary Meehan who helped us secure placement for my…read moremother with dementia after she had suffered a serious fall at a board and care home and 10 hours after being placed at another care home, a second fall. She was hospitalized for 9 days for a total of 17 days in bed. We were unsure if she'd be able to walk again and had been turned down by 3 other care homes. Exasperated, tired, frustrated and losing hope, I made a call to Apria where a very caring woman named Felicia could feel everything I was going through by my voice. She said she knew someone who may be able to help and she passed my number to Mary. Mary left THE most caring, concerned and sincere voice message I think I've ever received. When we finally talked, she put me and my husband at ease SO quick. She really understood what we were going through and pulled us out of the quagmire we were in. She suggested a wonderful place that my mom is doing VERY well at. Mary is THE REAL DEAL and she helps til the end including keeping in contact well after the loved one is placed. She went above and beyond and we are SO happy we were led to her! She deserves the highest commendations. The world needs more people like her.

I was completely under water, looking got a place for my elderly parent. As my understanding of…read morewhat we needed evolved Mary helped us find the right place. And it is not one and done. As things came up (rehab, skilled nursing, back from skilled nursing) Mary was always there to support us and reassure us. It is a weight off my shoulders to know that Mary is there to turn to as my parent's needs evolve. Call Mary!

What a wonderful place! As a Case Manager, I have visited and recommended this place to many…read morefamilies and have received all raving feedback. Their services, care, staff and management team are fantastic and very experienced. The facilities are bright and very clean. Great activities and attention to detail with everything and those they serve. I would absolutely recommend this place!

Checked out this place to see what they had to offer and was so pleased!! It is a welcoming…read moreenvironment with amazing staff. From the outside you would think it is small; not the case! The have a calm reading area, a common area for games, a well stocked craft room and an open kitchen where staff can still interact with individuals there for the day. While I do not "need" the services now it was great to see what they offer. And I hope to be able to volunteer there as well.

Above and Beyond helped immensely in finding the perfect care for my mother. Nicole Fauss was not…read moreonly extremely knowledgeable in regards to the options available, she was so compassionate and supportive in making that decision. I would highly recommend Above and Beyond!

Mary Meehan limited in customer service as far as returning phone calls; NEVER at all attended (5)…read moresales meetings with Directors @ upscale assisted- living Community re- negotiating; Only once assisted in driving to me to locations knowing I know longer was able to drive; very poor memory as far as any past conversations; lacked knowledge in the difference between Independent living vs. assisted living; costing me additional money to re-locate again. Keep in mind Placement Advisors get kick backs ( plenty $$$$).

I was unable to close on the sale of a home due to a Title problem. My estate attorney recommended…read moreRobert Bergman as an expert in the Heggstad petition. Mr. Bergman was able to file the petition to avoid the time and expense of probate, and the petition was granted by the court within two weeks of filing. His expertise allowed us to close on the sale of the home in a reasonable period of time, which saved us significant time and money. I would recommend the Law Offices of Robert P. Bergman without hesitation.

I had a great experience with Robert Bergman aka "Law Bob" this issue I had was with several…read moreparcels of land that my mother owned. It was her intention to pass these parcels on to my sister and I, however at the time of her passing they were still in her name not the trust. So a heggstad procedure was required to get a court order from a judge confirming my sister and I were the intended recipients. Robert Bergman was reliable , prompt in communication and over delivered in getting this complicated job approved by a judge faster than we thought possible.

I second all of the positive reviews here. Alan really helped us find the best memory care facility…read morefor my dad. He made a confusing and stressful time infinitely less so and I'm so grateful for his help throughout the process. Highly recommend!

Alan Brauner at Senior Seasons is amazing. Recently my 89-year-old Mom fell and broke her hip…read more During her recuperation we realized that it just wasn't realistic for her to live at home alone anymore, and that we needed to find her an assisted living facility. Not knowing the first thing about these facilities, I reached out to Alan Brauner at Senior Seasons. I can't even begin to explain how helpful he was. He listened to our situation, provided me with insight and contact information on the local facilities, explained what I needed to know, and what to consider when reaching out to these prospective places. His advice was invaluable. He was always there for me, whenever I had questions. He was super responsive, emailing back or calling right away. And through this process my mom kept changing her mind about where she wanted to live (mid-peninsula near her friends, south bay near me), and so our requirements kept changing. Through it all Alan was patient and positive - something I really needed during this stressful time. I seriously have no idea how I would have handled this whole situation without him. I highly recommend Alan and Senior Seasons.

I am a Realtor specializing in the Seniors Market. I have had numerous times over the years to have…read morea Certified Senior Advisor help a client find Senior Community housing. I wish I had met Roxanna years ago as she is the best! Her commitment, care, and integrity are above others I've used. She has gone above and beyond to help a client I currently have and we can't thank her enough. Highly recommend if you or a loved one needs to move into an independent living community, assisted living, memory care or Senior care facility. She is a life savior during that kind of emotional time!

Back in 2020 when my mom unexpectedly had a brain hemorrhage and became vegetative for 5 months, no…read moredoubt our family was in distraught. On top of that was figuring out how/why her medicare plan wasn't sending her to the facilities we wanted but ones with the worst ratings and service. Then after medicare, apparently, was when she was finally approved for medi-cal. Needless to say, on top of not seeing your vegetative state mom because of shelter in place, the paperwork and process was draining out family. Roxana was honestly the most comforting and informative person I spoke to. She provided a lot of insight on what we can do going forward, the options we had if we wanted to relocate my mom after she's exhausted the medicare piece, which plans were good in the future for my other elder family members, and information on home care and how insurance can "refresh" after that (with a lot of conditions, etc). Honestly, retyping it all out is still too much for me till this day. All I know is the nightmare of our situation and Roxana definitely helped with making sure where to go and how to avoid the disastrous situations going forward. TALK TO HER BEFORE YOU SEND YOUR LOVED ONES ANYWHERE!

I had outpatient surgery and was told someone needed to stay with me for eight hours afterward…read more Since I don't have family or friends nearby who could take time off work, I looked for a home health aide service and found California Seniors Care. The overall experience was very smooth--from meeting the care coordinator Natalie and signing the forms to making final arrangements by text. Everyone here was warm and helpful. A special shoutout to my caregiver, Candy, who was lively and fun. After I got home, I slept for a couple of hours, and when I woke up we chatted--the conversation helped me stay alert and shake off the grogginess from the anesthesia. Being Chinese, Candy understood my needs at home, and that cultural awareness was especially comforting while recovering on my own. Hopefully I won't need surgery again--but if I do, I'll be calling California Seniors Care!

We had the best experience with this care agency. Natalie (owner) and her staff, including…read morecaregivers, are professional & very accommodating. They are always available, even after hours, and have always provided the help that we needed for my 101 yr old mother, who is still living at her home. The bi-monthly billing is seamless too, from viewing the invoice to various options to pay online for convenience. All in all, we are grateful to have found such a wonderful agency to work with!

I created my trust in 2021, and 5 years later I had many questions and uncertainties about whether…read moreeverything was set up correctly. I was able to schedule an appointment with Justin, and I'm so glad I did. Justin took the time to walk us through all of our concerns in detail. He was patient, knowledgeable, and very thorough in explaining what we had already done and what steps we needed to take moving forward. He didn't rush the process and made sure we fully understood everything, which gave us a lot of peace of mind. What really stood out was how prepared and thoughtful he was. He even provided a new Certificate of Trust in advance to address an issue with my middle name--something I hadn't asked for. That level of attention to detail really shows how much he goes above and beyond for his clients. He also gave us a clear checklist of exactly what we needed to do, so when we left the office, I didn't even need to take notes. I also really appreciate that whenever I have questions or concerns, I can reach out and someone from his office will get back to me promptly and make me feel at ease, without any additional charge. That level of support and accessibility means a lot. Justin is someone we truly trust, and it shows in the fact that many of our family members also have their trusts with Litherland, Kennedy & Associates and work with him as their main attorney. He is kind, professional, and genuinely cares about his clients and their families. We left the meeting feeling confident, reassured, and knowing that our family is in good hands. I highly recommend Justin and his team to anyone looking for a knowledgeable and trustworthy estate planning attorney.

Dedra Jize is incredible. She helped direct me when I was navigating a very complex situation…read more Dedra is a wealth of information and I was able to make some important decisions with confidence after seeking her advice.

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

Went well very caring nurses and doctors. Very organized and efficient. They are sensitive to the…read moresituation

Beware of hospice of the valley. They are clueless when it comes to giving comfort to patients with…read moreend stage lung diseases. After being forced to sign in a relative into this "hospice" one of their nurses told me the truth and said they are "still learning about how to treat patients" with respiratory distress. She was not kidding. This hospice was useless,incompetent and was very sadistic to my relative (the patient had never smoked in their life, was stable until the last 1 year of their life when they went on constant supplemental oxygen ) My relative died a horrible death , and suffered severely for the last 3 hours of their life , literally suffocating with this "hospice " care in el camino hospital. One of the hospice student nurses decided to reduce the oxygen flow for the relative, who was kept comfortable with the original level. It was the hospice doctors bad decision to lower the oxygen flow and then give morphine/valium/etc. After that, for over 3 hours, the patient suffocated and suffered great discomfort to death. They were literally Suffocating, And the breath sounds were not the usual end of life death rattle and not cheyne stokes breathing. (patient went into the hospice after getting stabilized by the ER department, then transferred to 3rd floor TCU. The hospitalists wanted the hospital room for someone else - it's a business, after all. So we were pressured into signing up our relative into this horrific hospice. El camino hospital hospitalists and Sutter /hospice of the valley knew we were in a vulnerable situation. ) In the last 3 hours of their life, my relative suffered with loud labored breathing, with a look of terror on their face. Never in the course of their illness did they have so much suffering, until the incompetent hospice of the valley nurses and doctors (in training) did their mischief with the patient. The relative had a pained desperate expression , looked like they were drowning, and we family members only stood by helplessly and kept begging the nurses for pain medication for the patient, which they did eventually. Maybe they were waiting for the approval of the hospice doctor. Family members foolishly trusted this hospice to help make the dying process a little easier. I'm very surprised the hospice nurses and doctors don't know much about treating /comforting patients with end stage lung cancer , COPD, emphysema, interstitial lung diseases etc. Because all of those usually, not always, end with respiratory distress for the patient. Kevorkian would have been more effective and sympathetic. The clergy man was the only competent and compassionate person we encountered. Maybe this hospice is only for dementia patients. Unfortunately, I've sadly seen two other relatives die in 2 different hospices (not "hospice" of the valley, and they suffered too , but the nurses and doctors were a little more knowledgeable and helpful. hospice of the valley is the worst. I understand the need for hospice, but do your research on which hospices are best for you or your loved one's condition/disease/illness. Veterinarians are more knowledgeable and compassionate to animals that need euthanasia. Even convicts on death row have quicker less unpleasant deaths , compared to what my relative experienced with this novice hospice.