Starlight came to our rescue when we needed an aide for my father. We were guided with care and…read moreprofessionalism and paired with an aide named CK. CK came with a reputation of being one of their most sought after and best aides and he happened to become available after caring for another gentleman for a long period. Little did we know what a powerhouse CK would be. In his early 70's and small of stature, it was a delight to see how strong of heart and body he was. His kindness and respect towards my father never faltered. He often did night care and never did he complain of being tired or the hours or the duties. He was loyal to the very end even when it took almost 4 years for my dad to pass when originally we all thought it would be a year. He never called out sick and probably took one or two short vacations in all that time. He was steadfast and competent and gave my father the dignity he deserved. Starlight was easy to work with and we are so grateful To have had them and CK be a part of our journey with my dads and of life. I can't recommend them enough!

Exceptional care and genuine compassion. Starlight Caregivers Inc. has been a true lifeline for our…read morefamily. From the moment we connected with them five years ago, their professionalism and warmth stood out. The caregivers are not only highly skilled but also deeply empathetic--treating us with dignity, patience, and kindness every step of the way. They've become part of the family. Cindy and the team went above and beyond to anticipate our needs and provide tailored support, even during stressful times. Whether it was personal hygiene care, meal prep, or simply being a comforting presence, they consistently delivered with excellence. Their communication was clear and proactive, which gave us peace of mind knowing our family member was in good hands. They also made our lives easier by handling the paper-work for our long-term-care insurance. When an emergency arose and we suddenly needed around-the-clock (24x7) assistance, they were there with additional help and no gap in coverage. Just one text was all it took! What peace of mind knowing that we could rely on them to augment our regular caretaking schedule without having to hunt during a crisis for additional caretakers. If you're looking for a caregiving service that truly understands what it means to care, I can't recommend Starlight highly enough.

My dad was under hospice care at home for four and a half months, and Right at Home was a big part…read moreof making that experience as comfortable as possible for my parents. My father had a wonderfully kind and conscientious caregiver with him during the weekdays, who helped my father with daily activities of living and allowed my mom to feel okay about going out for errands or other commitments, knowing my dad was safe. In the last month of my father's life, we also had a night time caregiver present. Throughout those difficult months, we always felt that the Right at Home team prioritized my dad's wellbeing and provided caregivers who felt the same. Gulraj has checked in with my mother several times since my father's passing. He is a genuinely compassionate person.

After referring a Jewish family in Palo Alto to these lovely folks I heard how caring they were…read more Katherine visited a few times to check in and offer additional support to her caregivers. They embody our shared values of Kibud Av, honoring our elders.

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

Excellent management. Always available and super responsive. They hire people who actually care I…read morehave seen the company owner go and feed clients herself because she cares.

Caregiving is a demanding job that requires professionalism, compassion, patience and physical and…read moreemotional strength. As a caregiver working with the same family, I witnessed firsthand the compassionate care provided by Gina. It was an elderly couple that were struggling with their daily tasks and issues that living with someone with dementia brings. Her compassion, kindness, and dedication were inspiring. They greatly appreciated her presence. She always came in with a smile, positive and helpful attitude. We worked very well together to provide both emotional support, and assistance and made a significant difference in their lives. Gina cares about helping people and will be able to extend her exceptional and compassionate care with GoldLeaf Homecare Network agency and her team, as she will be able to make a positive impact on the lives of many others.

Kind staff, friendly residents and people. Service-pets welcomed. Decor consisted of Victorian…read morewhimsical mixed with traditional English style furniture. Dining room, outdoor garden and essential amenities included.

Very caring people all the way around for in home care. Good quality assistance provided for my 89…read moreyear old mother following surgery. Next time we use them I make sure our mutual understanding of everything is very clear to both parties.

Jo is just the BEST! Professional, knowledgeable, attentive, caring…read more I was recovering from a particularly tough surgery and Jo went "above and beyond" to help me be as comfortable as possible. Jo was meticulous in keeping track of my meds and drains, and made sure I stayed hydrated and ate healthily. She's kind, sweet, a wonderful listener, and I now feel as though I've gained a good friend. I just LOVE Jo and you will, too, if you're fortunate enough to schedule her.

I highly recommend Jo, of Crabstar Care. I had to have surgery and my spouse was unavailable that…read moreweek. Jo was recommended to me, and I'm so glad. Jo is a lovely, warm hearted, naturally nurturing person. She's super-conscientious about tracking medications and following the doctor's instructions. I didn't have to keep track of anything. She also makes a great fruit salad and is just delightful company!

They were super professional when I reached out for help related to my aging relative. I had a ton…read moreof questions and they were really prepared to answer them all. I feel great about them helping ease the burden of helping my folks navigate this thing we call life, especially as everything is changing regarding govt services right now. They are staying abreast of all the switcheroos happening in Washington right now which in itself is a feat. Will update this review as things progress but so far so good!

Ability Link has caring and brilliant staff that make sure your loved ones have the full spectrum…read moreof care they need and deserve.

Theres a white lady from this company that acts entitled and harasses you if she doesn't get her…read moreway. They have the audacity to INCREASE the COST of services even though they do not pay their workers the appropriate wages. Their quality of care is TRASH. Every worker they've sent to my house was always on their phone and were negligent to my type of care and needs. If this is the type of service you're looking for, then proceed with caution.

The managment suppport staff is wonderful and offer quick responses to issues. They matched me with…read morea good care giver who was able to assist with my needs during the hospice care for my Father. Especially during the time when I needed someone to assist for overnight services. I cannot thank them enough.

I have scrolled through different websites for Institute on Aging Peninsula. It seems that it is a…read moreSan Francisco based organization with a local address on Fremont Ave. in Los Altos. Yet, when "home care services" are googled, the IOA comes up with very unclear program goals. It is totally vague, if not completely absent, what services they would offer to families who live on the peninsula other than to refer them to San Francisco. And, what is geropsychology? There is no apparent link to direct contacts for someone who might have an aging parent and want to hire a caregiver. I would not at all feel comfortable in contacting for concern that I might end on an email list offering services that I don't need and don't want. Sorry folks, but the absence of adequate information merits such criticism.

From the owner: Institute on Aging (IOA) believes the future should be something to look forward to, at every age…read more We bring together pioneering experts, seasoned champions and hands-on caregivers to make growing older better for Bay Area seniors and their families. As the leading advocate for older adults and those who care for them, we offer a broad spectrum of services and support to help seniors maintain their independence as long it is safe to do so. In addition to providing home care and case management services, we operate San Francisco's Elder Abuse Prevention Program; The Friendship Line, a free 24-hour suicide prevention "warm" line for seniors; adult day care centers for adults experiencing Alzheimer's and dementia; the Program of All-Inclusive Care for the Elderly (PACE), which provides medical care, physical therapy and enrichment activities for older adults; and CONNECT, a free community referral service for all things elder.