We highly recommend Grace and Advanced In-Home Care. This was all new to us and when we called…read moreGrace, she was incredibly quick to respond, making time to meet that same day and provide care that night! She is an expert in what one might need - something that we really appreciated as this was new space we were navigating. Grace has a well trained team who are compassionate, lovely and gracious. She is impeccably organized, creating a month-long calendar and schedules so that your loved one will have as few disruptions as possible - providing a consistency in which only a few caregivers are chosen for your week or month. This was a stressful time with lots of unknowns (including financially) and all we wanted was to ensure the best care for our loved one. Grace will make it as straight forward as possible and provide care givers that you and your loved one will love. We are beyond grateful we found Grace and team and highly recommend to all of our family and friends. You will be thrilled you called her!

Grace and her team are top-notch! Training of all caregivers are done by Grace (who was a…read morecaregiver herself) so you can rely on consistent, safe practices. Both my parents had the benefit of her team (mom was paralyzed and bedridden, and dad has dementia) and each set of caregivers were experienced for the different levels of care that was needed. Also, I appreciated the open and honest dialogue that I had with Grace (she is very understanding and never defensive). Grace's back office was great as well. Invoices were timely and accurate. Although our family is moving out-of-state, I hope to find another care agency with as wonderful a team as the one here with Advanced In-Home Care.

Right at Home has been excellent to work with. Their team is professional and compassionate at the…read moresame time. What stands out most is the time they take to understand each family's situation before recommending anything. They ask real questions and actually listen to the answers, rather than fitting every client into a one size fits all care plan. They are also consistently responsive. Whenever I reach out to someone on their team I hear back quickly and get a genuinely helpful response. I recommend working with them!

I highly recommend Right At Home care home agency for its quality, compassionate care. The staff…read moreare caring, respectful, and dedicated to patient's comfort and wellbeing. Their professionalism and kindness truly make a difference. The owner Amri and Gulraj are very involved and hands on with the care and go over and beyond to make sure their needs are met.

We've used caregiver (companion) services for a few months for my 91 year old mother, with great…read moresatisfaction. The communication from initial inquiry all the way through to now has been exceptional, prompt, thorough and easy - something that builds trust and is important to our family when dealing with our loved ones. Family Matters matched us with caregiver Veronica, who does well with hesistant clients, in a very gentle, kind, and positive way. The process for absences has been handled well also. Thank you team!

Family Matters provided care for my husband for over 7 years. They are a wonderful, caring and…read moresupportive company. Caregivers have been great,--skilled, caring, reliable, and thoughtful. Company communication is excellent. It is an approved company with our insurance so the financial part was very smooth and easy. Staff at the home office are very responsive and kind and worked very hard to provide coverage in special circumstances.

Needed help transporting my 98-year-old mother-in-law home from rehab and needed homecare…read moretemporarily until a live in could be found. All Seasons Homecare was highly recommended to me by my attorney so I gave them a call. I talked with the owner, Lou Ann. She explained how everything worked and answered all of my questions. I knew after talking to her that my mother-in-law would be in good hands. This place is top notch and so professional. I used All Seasons for 11 days. In that time, all the caregivers showed up on time and gave excellent care to my mother-in-law. At the end of each shift, the caregiver would write up a summary of their visit online, letting me know how my mother-in-law was doing and how the visit went. These notes were very insightful. I appreciate how if there are any problems or questions you can contact Honor, the company All Seasons partners with, 24 hours a day. Very reassuring. Everything went smoothly and I would highly recommend All Seasons/Honor. Are they expensive? Yes. Are they worth it? Absolutely!!!! When you need homecare done right, this is the place to contact! Thanks Lou Ann, Christina, and all the excellent caregivers. You guys are the best!!!

All Seasons Homecare was recommended to us by the rehab facility my mom was being released from and…read morewe could not be happier with them and the care they've been providing. We were given very short notice that mom was going to be released but Lou Ann and Christina met with us and mom to get better acquainted with her and her needs. Shortly after mom got home she had a virtual meeting with a therapist and with no way to conduct this meeting, Christina drove to the home to personally assist with the process. Above and beyond! An urgent staffing issue arose late on a Sunday evening while I was sitting in an airport so I called the 24 hour service number and within minutes I received a call back that the issue was resolved, another example of All Season's commitment to provide the best possible care to their clients and their families. All of the Health Care Professionals assigned to help mom have been very helpful, patient and kind (and mom can be a handful at times:) ) I also very much appreciate the fact that I receive daily reports once the homecare visit is complete that summarizes the visit. Living out of state this is beyond helpful. After reading the reports and finding out about doctor visits or therapist visits that occurred I am able to contact mom and discuss the visit, etc. Without hesitation I would recommend this organization for anyone who is in need of homecare services. The entire organization from Lou Ann and Christina to the personnel answering the 24 hour "hotline" is in my mind, without a doubt, the best homecare service available. Living out of state I am unable to oversee mom's care on a daily basis, but, in my opinion, All Season's professionalism coupled with their compassion reassures me that mom is receiving the next best thing to a family member being there

Yes I love Faye , she is attentive and she works gently,…read morewhen I say I forgot to do the wash, she jumps on it and does it. When I tell her excuse the carpet, she jumps on it, she is a wonderful and she is a beautiful Tongan, I am gendering because I want the right caregiver to receive the 5 stars, I wish they took Aetna and if not Medical. all in all we loved her work! Sister =Maria Castillo Client= Carlene Burton 650-365-1328

When my 97-year-old mom had a rapid decline and transitioned overnight to hospice (at home), we…read moreneeded help STAT to keep her safe and as comfortable as possible in her final weeks, and to give our family's longterm caregiver sibling much-needed support and respite. Care Indeed administrative staff were very responsive, and had nearly seamless 24-7 coverage in place by the next day. The caregivers had varying levels of health/caregiving expertise and experience, but all were professional, kind, and considerate. It meant so much to me to be able to just spend time quietly with mom in her final days, and have someone there to help.

I am a registered nurse with my own business advocating for clients and providing care…read morecoordination. I was beyond impressed with one plus one. They provide you with a personal consultant who assists you to find a good match for the patient. They check in regularly and are very communicative which is one of the most important values to me. They are affordable as well and I definitely plan to use them again and again. My coordinator was Neca and she was so amazing at helping every step of the way.

On Monday, I used the contact form on 1-1 Care's website to inquire about services. After hearing…read morenothing for two days, I tried the email address listed in their contact information and sent the same inquiry again on Wednesday. It's Friday and I've still heard absolutely nothing. Not even an acknowledgment. No "Thanks, we received your email. Someone will get back to you." Or even a "Sorry, we can't help you." Just... no reply at all. I'd much rather be writing a review based on my experience with the company's actual services, but unfortunately they've apparently chosen not to give me that opportunity. My only experience with 1-1 Care has been being completely ignored, so I'm basing my rating on that alone. Have they gone out of business? Shut the office down for a week of summer vacation? Or maybe business is just so good that they can afford to ignore prospective clients. Is this the new normal? To me, this isn't a minor lapse. This is a business built on trust, reliability, and communication, where time is often of the essence and people's quality of life and health are at stake. Completely ignoring multiple inquiries over the course of a business week strikes me as careless and irresponsible, and a failure to get even the basics of customer service right. I'll leave it up to anyone reading this review to decide whether this complete lack of response, and seeming contempt for a prospective customer, might be indicative of other aspects of the way this company does business.

We have had a great experience with them for our elderly parent. We hired a full time caregiver…read moreGee and she has been exceptional. She gives a thorough report and provides us assurance especially in the beginning making sure everything is taken care of. She also is always looking out for better ways to make sure the care at home is safe and suggests things that could help. Easy to reach out in timely messaging with her too. Communication with Maria the owner too has been easy and fluid with no issues. Would highly recommend if looking for someone to care for your loved ones.

My sister got amazing, thoughtful, patient and thorough care from the professionals at TLC -…read moreespecially Cheska, who's been a dream throughout, bonding with Lorraine on an emotional, not just a professional level. She encouraged her to join group activities which she normally avoids, helped her with dressing and undressing at night, helping her out to the patio to get some sun - even buying gifts out of her own pocket on their visits to Goodwill! Maria has also been a terrific administrator for all this. I can't praise.TLC and their staff enough.

As i approached my mid-eighties, and with the loss of my life partner. I realized changes were…read moreneeded in my day-to-day life. And so I started to look around to see what was available in terms of In-Home Care and Assisted Living. I ultimately chose In-Home Care versus Assisted living simply because of the fact I can receive the same services I am requesting in the comfort of my own home. And still be surrounded by familiar sights, be able to sit on my own couch, take a stroll in my yard, and go on a nice long walk with my Dog (Zoey) while being accompanied by my Caregiver. After researching several In-Home Care agencies, I selected Nurse Next Door as the perfect fit. Soon after I made the initial phone call to them, someone reached out and was able to quickly set up a date and time to when we could meet. Rashi, a care specialist from their team came over and we sat out in my backyard. After chatting for a few minutes, there was an instant click with the both of us and I knew right away I had found what I was looking for. She went over who and what Nurse Next Door is in the most detailed way possible, and learning more about myself and my needs to put together a wonderful Care Plan that would fit those needs in the best way possible. Nurse Next Door believes in the Perfect Match. That same day and after talking for some time, Rashi already had Caregiver in mind that she thought would fit right in with me. Joanne, a caregiver, who is a wonderful and caring young lady came on the first day when services were scheduled. And since that time Joanne and I have developed a close relationship, learning about each other and doing a variety of enjoyable things together. Some examples are, grocery shopping at Trader Joe's, going to Doctor's appointments, taking long dog walks, light housekeeping (vacuuming), and having endless fun conversations. My life partner and I enjoyed all types of music, and after he passed everything was left all scattered. Joanne was able to help me collect and organize all of the various CD's by music type. She also was so kind to help me find and take me to an electronics repair shop that would fix my 200+ CD Changer. Once the CD changer was back to life, she then made me a hand written list of all of my favorite CD's that were put into the CD Changer, that consisted of more that 200 artists. Now it brings me to happy tears that I am able to listen to all these songs that were tied to happy times with my life partner and remember all the good times and also share them with Joanne. Nurse Next Door is 24/7, and it was wonderful to know I can always reach them for anything. After being provided services from Nurse Next Door for a whole year and getting to know the whole team personally, I highly recommend them. Especially if you are looking for In-Home Care that is available 24/7, quick to respond, caring to your needs, and looking to gain a new friend.

They are lovely and take very good care of their clients and their clients comes first patient,…read morelovely dedication etc