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    Home Instead

    5.0 (1 review)
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    2 years ago

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    TheKey - Senior Home Care - TheKey Home Care Caregivers

    TheKey - Senior Home Care

    3.8(31 reviews)
    2.2 mi

    We chose thekey as caregivers for our 95 year old father in my sister's home. We wanted 24:7 care…read more We were very disappointed. They offered 8 hour shifts for $42 per hour or 12 hour shifts for $46 per hour. We chose 3, 8 hour shifts. Because they sent new people and there was very little returning providers we had to continually explain Dad's needs and how to care for him. Although we explained how to get to the house, the manager did not include it in the instructions for the providers or they did not review it so we repeatedly had to explain it. Some of the issues we had included: A provider allowed Dad to walk without a walker. A provider left him alone to go into another part of the house to eat. When she went back he had managed to get himself out of bed and across the room. We found him in bed, without a pull-up and the bed was wet. One was over an hour late. We advised them that his hearing aids had to be removed when he slept and that his dog would eat them. They didn't remove them and the dog got one and destroyed it. We were told we needed to give them 48 hours notice. When we gave notice they told the caregiver next on the schedule he was cancelled. There was one outstanding caregiver. Hussein. She was companionate, caring and skilled. We were so happy when she came and she took excellent care of Dad. As we are in our 60's we had hoped Thekey would provide Dad care and help reduce our stress. They actually made caring for Dad more stressful. We would strongly recommend finding care elsewhere.

    The Key did a great job for us. They were recommended by someone we trust who runs several memory…read morecare facilities in the South Bay. My dad needed 24-hour care on short notice, just two days. The Key came through with some very good help. I worked directly with Nick, who was fabulous! He listed and asked many good questions about my father and his needs. Nick's team was very hands-on, helping us feel confident that my dad was in good care. Nick was responsive by phone or text. His team came out to meet my dad and set up his team.   I liked that they are a larger agency. They have more resources to ensure coverage and standards to ensure the staff does a good job. And, with Nick's help, I felt like I got personal attention, the best of both worlds. Nick and his team at The Key gave me the confidence that my dad was in good hands. Yes, I would recommend than and will use them again in the future.

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    TheKey - Senior Home Care - TheKey caregivers

    TheKey caregivers

    TheKey - Senior Home Care - Http://www.homecareassistance.com

    Http://www.homecareassistance.com

    TheKey - Senior Home Care - Happy Halloween from the Palo Alto team!

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    NurseRegistry - A top tier RN making $63 an hour left a urine cup on a medication cart?! And she refused to move it..

    NurseRegistry

    3.9(11 reviews)
    0.7 mi

    Over the past few years, the quality of staff and nursing professionals contracted through Nurse…read moreRegistry has noticeably declined -- and the clients see it. I worked alongside another RN at a substance abuse facility who had recently been forced to accept a pay cut through Nurse Registry. After her rate dropped to $63/hour, her engagement and quality of care deteriorated significantly. Even more concerning, she appeared to be under the influence of cannabis and failed to follow basic detox screening protocols -- a serious safety risk in this setting. Unfortunately, Nurse Registry no longer seems focused on patient safety or proper nurse placement. The priority now appears to be finding the cheapest nurse willing to accept the lowest rate, rather than ensuring clinical competence or integrity. It's heartbreaking to witness dedicated nurses being exploited -- some traveling over 100 miles to earn $60/hour while the agency bills facilities nearly $180/hour for their services. One nurse even resorted to sleeping in her car because she couldn't afford local lodging. For both facilities and nurses, I strongly advise exercising caution before working with or contracting through Nurse Registry. What was once a respected name in healthcare staffing has unfortunately become a system driven more by profit than patient care or nurse welfare.

    I've been with NR since July 2020 and Love working with them. They're responsive and pleasant to…read moretalk/text with. I like them so much I've stopped doing regular nursing and just work for them now. You get to say yes or no to any job, can set your own pay scale, and never have to ask anyone for the day off. The freedom and flexibility is incredible. I honestly can't think why anyone would not do this. I have assignments that are appropriate to my skill set and if they ask you to do something you haven't done in awhile (or ever) they will teach you. (Pic line, catheter etc) I'm very happy here.

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    NurseRegistry - Joy Malaga, Registered Nurse and Recipient of the Melissa A. Fischer Nursing Award for Spring 2020

    Joy Malaga, Registered Nurse and Recipient of the Melissa A. Fischer Nursing Award for Spring 2020

    NurseRegistry - The best care starts with a nurse. Get peace of mind with skilled nursing care from NurseRegistry.

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    NurseRegistry - We offer nurse staffing across Northern CA. NurseRegistry has RNs and LVNs available for per diem and DTH jobs.

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    We offer nurse staffing across Northern CA. NurseRegistry has RNs and LVNs available for per diem and DTH jobs.

    Care Indeed - Comprehensive short or long-term skilled care is available in-home or in other facilities.

    Care Indeed

    4.3(22 reviews)
    1.2 mi

    Thorough and pleasant care. Attentive, personal, enjoyable. Brenda and Jumaine really know what…read morethey are doing.

    Following corrective foot surgery I decided to try a home care agency that offered special…read morepost-operative care. I didn't anticipate needing anything long term, and this company offered a 72-hour package that seemed perfect for my situation. Services I needed included applying ice for 20 mins every hour I was awake, helping me get around while I got used to crutches even in the middle of the night, which meant spotting me to make sure I didn't fall, heating up and bringing me food, as I was supposed to lie in bed with my foot elevated for the first week post surgery, and taking care of many other things I needed. I did not need any actual nursing services--only home care. After the initial 72-hour period, I felt I wanted a little more assistance so I signed up for a couple of 9-hour shifts, and that was all I ultimately needed. They were very flexible in providing this assistance, as I was unsure how much time I would need in order to take care of myself safely, and they still managed to schedule great people for me. Everyone I interacted with at the agency was professional and accommodating. The caregivers (there were several for 24/7 coverage) were caring and delightful. The house and kitchen were kept clean and tidy. As such, I highly recommend working with this agency should you find yourself needing this type of care.

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    Care Indeed - Hire specialized in home care in San Francisco & the Bay Area. Comprehensive short or long-term skilled care is available in-home.

    Hire specialized in home care in San Francisco & the Bay Area. Comprehensive short or long-term skilled care is available in-home.

    Care Indeed - Hourly and 24/7 support services include meals, medication, & companionship.

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    Home Instead - homehealthcare - Updated May 2026

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