I moved my Mother here Sep 1st and although it's always hard to see your parent being taken care of…read moreby someone else, I was so thankful that she was at this facility as they did a great job caring for her. I am very thankful to Helen, Dr Chiong, Luz, Sarah, Cielito and Anthony. They did a great job answering all of our questions and dealing with all of our concerns promptly and professionally. They truly made a great effort to make my Mother and us Feel as comfortable as possible. I know from first hand experience that it's extremely difficult to find a facility that cares.

Terrible nursing home. They kept saying that it's a skilled nursing facility. But it has long-term…read morecare for as well, therefore it is still considered a nursing home. 3 Elders would share 1 room with 1 toilet / bathroom here. It smells at this nursing home. Social worker who works here is unlicensed since California Law would require social workers to have a licensed social worker if the facility has 150 beds or more, in which this facility doesn't have. Without a license it's hard to keep the social worker accountable. Social worker here threatened us with laws, yet she herself wasn't licensed and our complaint to the California Department of Public Health for their wrongful actions caused the facility to receive a ticket. The social worker and management here tried to keep our loved one here longer than intended to continue to bill the insurance which was shady. Once Medicare started to not pay as much any more for short term care during the pandemic, then we find it that the social worker kept pressuring us to get our loved one out. The social worker here kept interrogating us if our loved one had 24 / 7 care when the nursing facility here had patients who became infected with Covid and passed and they themselves had elders who had falls within the facility. The owner had both a long term and a short term care facility. Their ultimate goal is to find a way to bill the patient's insurance to the max. or sense of actual care or compassion. Don't keep your loved one here. We had financial elder abuse and emotional elder abuse incidents with them. Luz was an unlicensed social worker and the most abusive and unprofessional social worker I've seen in my life. Let alone she has a thick accent. She acts like she's some sort of law enforcement officer when she wasn't even licensed, and her intent was to keep the elder at the facility longer to keep billing their insurance. She doesn't let the elder get the COVID booster. She acts like you don't have the right to talk to her. The most bit...y, ugly, non-compassionate. and most lazy social worker I've ever seen. Don't be afraid to argue against her. I am pretty sure many have verbally fought back against her. She should go to h..l for being abusive towards family and elders.

I'm very disappointed with the care my mom has received at this rehabilitation nursing facility…read more I recently bought my mom several brand new sets of clothes so she could feel comfortable during her stay. Shortly after that, the staff moved her to another room. When I visited again, I noticed she had been wearing the same hospital gown for almost two weeks. When I checked her closet, her old clothes were relocated with her to the new room but all the new clothes I had purchased for her were missing. I asked one of the CNAs about it and was told they don't keep track of patients' clothing and that if the clothes don't have a name written on them, it's basically "free for all." This was shocking to hear. What's even more concerning is that the older clothes already in my mom's closet didn't have names on them either, yet those were still there. It makes me question what happened to the new items. Beyond the missing belongings, I'm also concerned about her comfort and care. She was placed on a very thin mattress (about 2 inches) with minimal blankets, which doesn't seem appropriate for someone recovering in a rehab facility. One CNA even complained to me that my mom scratches them during showers. However, when I asked my mom about it, she told me they scrub her so hard that it hurts when they bathe her. Hearing that from your own parent is extremely upsetting. Families trust these facilities to care for their loved ones with dignity and respect. Between the missing clothing, lack of accountability, and concerns about how my mom is being treated during basic care, my trust in this place has been seriously shaken. There are people who stayed there, sitting in wheelchairs in the hallway screaming for help and yelling at each other. I hope management takes these concerns seriously and improves oversight, accountability, and compassion in patient care.

I will not give a 4 start review. But maybe 2 . Staff should be aware of…read more patients. They lack of help at this facility. Also should return calls.

My grandmother recently stayed at this rehabilitation center, and I truly can't say enough good…read morethings about the care she received. From the moment she arrived, the staff was incredibly kind, attentive, and professional. They treated her with so much patience and respect, which meant everything to our family. She was there for an extended period, and throughout her stay, we consistently saw how dedicated the team was--not just to her physical recovery, but to her overall well-being. The environment felt supportive, clean, and genuinely caring, which made a difficult time so much easier for all of us. Even after her stay, she continues to receive amazing care, and it's clear that the impact of her time there has been lasting and positive. We are so grateful for the compassion and effort shown by everyone at this facility. Thank you for going above and beyond! We truly appreciate everything you've done for our family

When we placed our mom here, she was once driven to her Oncology appt with a near low oxygen tank…read morewhich resulted in transfer to a hospital room for the remaining of her life. She also developed bed sores and contracted RSV during her stay at Cedar Crest, where we never saw the doctor personally, as well as two separate nurses almost double dosing her dayquil dose had I not called them out (the earlier nurse did not log in her initial dose). Most nurses were impatient with my mom. It was hard to watch, and still to this day traumatic to remember. We had submitted our complaints, but to their advantage we were grieving her death too much to get into pressing charges of carelessness and neglect. Do. Not. Come. Here.

I do not recommend this place because three people I know have died due to negligence. The last one…read morewas my brother-in-law; he got an infection, and they didn't take him to the hospital until he was already dying. Please, if they send your family member there, take them out before it's too late

A decent facility with some strengths but also areas that could use improvement. The staff is…read moregenerally kind and hardworking, and the medical care provided is adequate, with some nurses and therapists going above and beyond. The facility is clean and well-maintained, which is a plus. However, communication with families can be inconsistent, and at times, response times for patient needs can be slower than expected. Some areas, such as staffing levels and attentiveness to individual concerns, could be improved to enhance the overall experience. While it serves its purpose, there is room for growth to make it a truly outstanding care facility.

Care is good quality for me and San Jose Healthcare and Wellness Center has it I becam good friends…read morewith staff members who took care of me. They are amazing people who are now my family in high places. They always have my back in the event I need care again. They are amazing people I enjoyed recovering there. I'm hoping they will take me back in the event I have health care changes

I would like to say Karina at the San Jose Health Care is amazing and to all the staff and all the…read morenurses I really appreciate their care and their professionalism with all the patients. I am really satisfied with the San Jose healthcare center. they are very compassionate, polite and very helpful. I recommend this place to anybody that needs any help with a patient. In need. The quality of care is amazing as well and the experience I had so far is very satisfying. Thank you very much Denise Samatua Happy holidays !

What a blessing to have grace Health Care Services in our area! My mom has been going there for the…read morepast two years and we are thrilled for the meaningful connections she has made in this time. Social networking, fun activities, and receiving health services have made a huge difference in her quality of life and general outlook. We are grateful to the hardworking staff and employees proving this valuable community service

My mother-in-law has been going to the Grace Center on and off M-F for five+ years. It's a…read morehighlight of her day. The Staff are wonderful and caring and my family gets much needed rest. It's such a gift to our family and community. We rely on Grace and Friends to support all of us! They never disappoint! - the Javey family.

An update on our situation: We are fortunate to have had the opportunity to switch to a new…read morephysical therapist Dr. Xu, who is experienced with working with older adults, including people with dementia, and brings empathy, compassion, and practical advice to each session. Under PT Xu, Ben, Nurse Annie, and OT Debbie's professional guidance and instruction, my older family member has already been making remarkable progress and now can throw/kick balls/balloons, do sit-to-stands, sing & speak loudly, brush teeth, comb hair, and spends most of the day mentally & physically stimulated & engaged in activities rather than sleeping on the bed. Our older family member's progress would not have been possible without their expertise, support, and perseverance. Nurse Annie is incredibly compassionate, smart, and detail-oriented & improved our family member's lung function and bedsore treatment/prevention. Debbie & Ben are diligent and creative with their PT/OT approaches, tailoring it to each older adult's interests and abilities. Stephanie is meticulous in cleansing and taught us all sorts of techniques to more feasibly do regular cleanings. We are grateful for amazing and experienced healthcare personnel like Dr. Xu, Ben, Debbie, Stephanie, and Nurse Annie who go the extra mile to take care of their patients. Each visit from these staff members is filled with cheer and new learnings. Thank you for making a positive difference.

Friendly, efficient, helpful. I fractured my pelvis and a nurse and a physical therapist came to my…read morehome. They actually made house calls. I was impressed -- and grateful. Nice people. Good job.

Grace Community is by far the best home health service company!!!…read more The staff is top notch, the care is thorough and they truly care about all of their clients! If you want your loved one to be in the best hands, go with this company. The people that work here truly have an authentic passion for helping their community.

From the owner: Grace Community Home Health offers the best home health nursing, physical therapy, occupational…read moretherapy, and speech therapy for you and your loved ones. Our team specializes in home rehab for patients with Parkinson's Disease, and we are a preferred provider for wound care in our community. We are top rated by our patients, referring physicians, and Medicare for quality of care.

My mother was recent here for recovery from a fall. The care she received from the staff and…read moretherapy staff was exceptional. Everyone we worked with were compassionate, caring and helpful. Recoveries and care of our loved ones is complex and multi faceted. This can be a stressful time for patient and family members. Sunnyvale Post-Acute does an excellent job helping us through the process. The facility itself is bright, clean and welcoming. We would recommend this facility.

After a leg amputation, spent 2 weeks at Sunnyvale Post-Acute Center for continuing recovery,…read morephysical therapy and pain management after Kaiser stay. The staff was caring, respectful and committed. Special hats of to physical therapy staff Miranda and Melanie who made daily workouts fun and productive, with special emphasis on safety and independence and getting home! Also grateful to nursing staff who did everything possible to make stay as comfortable as possible. The main issue was with older facility where all restrooms are not ADA compliant, making it difficult to manuever with new, unfamiliar mobility equipment.

Our family used 24 Hour Home Care's services when my grandfather lost his ability to help himself…read morein the shower. Since he has Dementia, we required an experienced caregiver who could properly handle his behavior. We knew that finding a male caregiver would be challenging as well - but they were able to find us a great match for him! Our caregiver, Tazwell, was able to come in to the home and provide the assistance my grandfather needed. He also would take him on a walk down the street to Starbucks. This provided some much needed relief for the family. We received good communication from the office staff on the search for a caregiver. It was really important to us to have an agency that would be responsive and reliable.. Erik was the care consultant who came to our home and explained how everything works. After the services started, He checked in to make sure everything started off smoothly. The scheduling team is run by Amaris, who was fantastic at being responsive and transparent through the whole process. This agency will work with Long Term Care Insurance as well! Her team was able to ensure that my grandmother received reimbursement for services promptly. Thank you for everything 24 Hour Home Care!

Good service and best helping people who needs help keep up the good work and godbless ,,,read more