I moved my Mother here Sep 1st and although it's always hard to see your parent being taken care of…read moreby someone else, I was so thankful that she was at this facility as they did a great job caring for her. I am very thankful to Helen, Dr Chiong, Luz, Sarah, Cielito and Anthony. They did a great job answering all of our questions and dealing with all of our concerns promptly and professionally. They truly made a great effort to make my Mother and us Feel as comfortable as possible. I know from first hand experience that it's extremely difficult to find a facility that cares.

Terrible nursing home. They kept saying that it's a skilled nursing facility. But it has long-term…read morecare for as well, therefore it is still considered a nursing home. 3 Elders would share 1 room with 1 toilet / bathroom here. It smells at this nursing home. Social worker who works here is unlicensed since California Law would require social workers to have a licensed social worker if the facility has 150 beds or more, in which this facility doesn't have. Without a license it's hard to keep the social worker accountable. Social worker here threatened us with laws, yet she herself wasn't licensed and our complaint to the California Department of Public Health for their wrongful actions caused the facility to receive a ticket. The social worker and management here tried to keep our loved one here longer than intended to continue to bill the insurance which was shady. Once Medicare started to not pay as much any more for short term care during the pandemic, then we find it that the social worker kept pressuring us to get our loved one out. The social worker here kept interrogating us if our loved one had 24 / 7 care when the nursing facility here had patients who became infected with Covid and passed and they themselves had elders who had falls within the facility. The owner had both a long term and a short term care facility. Their ultimate goal is to find a way to bill the patient's insurance to the max. or sense of actual care or compassion. Don't keep your loved one here. We had financial elder abuse and emotional elder abuse incidents with them. Luz was an unlicensed social worker and the most abusive and unprofessional social worker I've seen in my life. Let alone she has a thick accent. She acts like she's some sort of law enforcement officer when she wasn't even licensed, and her intent was to keep the elder at the facility longer to keep billing their insurance. She doesn't let the elder get the COVID booster. She acts like you don't have the right to talk to her. The most bit...y, ugly, non-compassionate. and most lazy social worker I've ever seen. Don't be afraid to argue against her. I am pretty sure many have verbally fought back against her. She should go to h..l for being abusive towards family and elders.

If you need PT this is where to go. This is my mom third time with not being able to walk from…read moreTIA's and back injuries. They are amazing. They welcomed us to see what she could do and how she was progressing. They were kind and experts at what they do. I can now help herr in the future with them showing me different e ercises This was the first time that she was allowed the proper amount of time with PT in a facility. They literally got her back on her feet.

I was just visiting a friend. This place should be shut down. The urine smell sting everywhere. My…read morefriend was soaking in urine they were using diaper on her, because she can get off from the bad. Maybe they need more caregivers or nurses. I came home and I was depressed.

I was a patient at Cedar Crest for almost 3 weeks for rehab after hospitalization at a hospital in…read moreMountain View. I really loved being there. The staff was so attentive and the atmosphere was so nice. The front entry is a beautiful space. I had a private room and it was a pleasure to be there. The food was delicious . I loved physical therapy and the times spent outside were so nice. I would be happy to stay there again if I needed to.

My mother was admitted to Cedar Crest for therapy and she has received very good care at this…read morefacility. The care and therapy are superb as is the cleanliness and aesthetics. My mother is very happy with the attention she is getting there. I am particularly happy with her therapy!

My mother, who was 95 years old when she died in March 2024, was a resident at Mission Skilled for…read morethe last 18 months of her life. She broke her hip and went to Mission for rehab, which was very successful. She made a rapid recovery and that's because the staff really worked with and helped her. Unfortunately, she also had progressive dementia; the fracture and hospital stay resulted in a significant cognitive decline, such that she couldn't live at home anymore. While it broke my heart to have to place her in any facility, I feel blessed -- truly, blessed -- that she ended up at Mission, which was just the luck of the draw based on availability. But it was a very lucky draw for sure. The staff treated my mother like family. They had endless patience with her (which wasn't easy when her agitation and other dementia symptoms were in high gear). They supported her ability to take care of her own daily needs for as long as possible; they really cared about prolonging her sense of autonomy. As she lost various abilities and strength, they stepped in to help. They cleaned her and bathed her with dignity and respect. They helped her to eat towards the end. The aides were consistently kind to her and performed even the (literally) crappy jobs without complaint. The nursing director, Myrtle, is outstanding. She has built a good and caring staff. She is tireless in her attention to her job, and the needs of not just the residents overall but also individual residents. She truly knows and cares about the needs of each patient, and it shows. (And listen, my mother was a longtime registered nurse, she was a tough customer and so am I. Myrtle and team are awesome.) The same is true of Kim, the activities director, and her whole team (Luz, Sophie, and others). They cared for my mother's wellbeing and let her know she mattered, every single day. And sometimes that wasn't easy, either: she spent a lot of time hanging out in their office, even when she was having a "crunchy" day. It was her safe space and there was a reason for that: these women MADE it a safe and caring space. They also run programs to engage long-term residents on a daily basis, and provide extras you won't get at other facilities (snacks, treats, parties that include both staff and residents, and more). They even welcome visits with companion animals. As much as I would have liked to be able to support my mom at home, the fact is that she got more social engagement and stimulation from this staff (and other residents) than she ever would have at home. While the physical plant could use a refresh in some ways, remodeling is not high on their list with limited resources, and that's okay. Instead they place their emphasis on human interaction and patient care. Also: it's the cleanest nursing home I've ever seen (or smelled) and I've been in quite a few over the years visiting community elders and such. They work hard at everything they do. Are they perfect? No. They're human beings, that would be impossible. But, as for my and my mom's experience, the imperfections were vastly outweighed by the positives. I base my assessment on lots of direct experience and observation at Mission itself. I visited my mother at Mission every day with the exception of maybe 10 days scattered here and there across the roughly 545 days of her residency, from the evening she was admitted to the night she died peacefully in her sleep (which, btw, the staff alerted me to probably within 5 minutes of her passing). So I'm not making quick assessments based on casual observation. I saw how these folks treated my mom, and I also saw how they treated other residents. (And I came at different times of the day, without warning.) They genuinely care about the work they do and the people they do it for. I am deeply appreciative of their role in the last leg of my mother's journey in this world. (And, btw, to the person below who says these are fake reviews: nope, I'm a real-life person who lost his real-life mother five months ago; please take your assumptions elsewhere.)

A decent facility with some strengths but also areas that could use improvement. The staff is…read moregenerally kind and hardworking, and the medical care provided is adequate, with some nurses and therapists going above and beyond. The facility is clean and well-maintained, which is a plus. However, communication with families can be inconsistent, and at times, response times for patient needs can be slower than expected. Some areas, such as staffing levels and attentiveness to individual concerns, could be improved to enhance the overall experience. While it serves its purpose, there is room for growth to make it a truly outstanding care facility.

I really thank karina for helping my dad get in here. Shes such a special kind of person. Beautiful…read morepersonality and very knowledgeable and angelic, she goes above and beyond her duties. Jenny has been a beautiful help to my dad Robert. She always has a good attitude very kind and cares for her patients that I see 100% of the time. Great facility and great work. I appreciate you Karina and Jenny for always showing up and with great energy and the beautiful love kindness and caring you give to your patients / residents.

I would like to say Karina at the San Jose Health Care is amazing and to all the staff and all the…read morenurses I really appreciate their care and their professionalism with all the patients. I am really satisfied with the San Jose healthcare center. they are very compassionate, polite and very helpful. I recommend this place to anybody that needs any help with a patient. In need. The quality of care is amazing as well and the experience I had so far is very satisfying. Thank you very much Denise Samatua Happy holidays !

My mother-in-law has been going to the Grace Center on and off M-F for five+ years. It's a…read morehighlight of her day. The Staff are wonderful and caring and my family gets much needed rest. It's such a gift to our family and community. We rely on Grace and Friends to support all of us! They never disappoint! - the Javey family.

My grandmother has been attending Grace ADHC for almost twenty years and has had a wonderful…read moreexperience in all that time. She has enjoyed the welcoming nature of the environment and staff, and has benefited greatly from the physical therapy and educational programs provided. The social and community nature of Grace has also allowed great cognitive and social exercise for her which has contributed to her cognitive well-being and positive mental health. Grace's transportation accessibility, which picks her up and helps on attending days has also been a great help for her and for us as family members. The staff at Grace lead by Ms. Suzanne Pouransari & Mr. Manucher Pouransari have cared for her through her aging process and contributed to her health, and we are thankful for all of them.

This is such an amazing team at Asian American Home Health in San Jose!…read more My 92-year-old aunt was transferred from a care center back to her apartment last Tuesday. The family was concerned and anxious about home health and her overall well being, living by herself again. However, the anxiety subsided when the home health area director, Nancy Liu, contacted us. She called Saturday night, a few days before my aunt was released by the care center, explaining  the services that they provide and ensuring us for a smooth transition. Nancy was true to her words as her team including nurse Polly and physical therapist Ella went to visit my aunt the next day she came back home. In the following couple of days, the social worker Nhat, physical therapist Peter and nurse Polly continued to stop by and provide timely assistance. Nancy also kept in touch with us, often responding to text messages late into the night, speaking of working long days and long hours. This kind of dedication and hard work is very rare nowadays and our family appreciates it very much. Thank you Nancy and your team for everything you do and keep up with the great work!

An update on our situation: We are fortunate to have had the opportunity to switch to a new…read morephysical therapist Dr. Xu, who is experienced with working with older adults, including people with dementia, and brings empathy, compassion, and practical advice to each session. Under PT Xu, Ben, Nurse Annie, and OT Debbie's professional guidance and instruction, my older family member has already been making remarkable progress and now can throw/kick balls/balloons, do sit-to-stands, sing & speak loudly, brush teeth, comb hair, and spends most of the day mentally & physically stimulated & engaged in activities rather than sleeping on the bed. Our older family member's progress would not have been possible without their expertise, support, and perseverance. Nurse Annie is incredibly compassionate, smart, and detail-oriented & improved our family member's lung function and bedsore treatment/prevention. Debbie & Ben are diligent and creative with their PT/OT approaches, tailoring it to each older adult's interests and abilities. Stephanie is meticulous in cleansing and taught us all sorts of techniques to more feasibly do regular cleanings. We are grateful for amazing and experienced healthcare personnel like Dr. Xu, Ben, Debbie, Stephanie, and Nurse Annie who go the extra mile to take care of their patients. Each visit from these staff members is filled with cheer and new learnings. Thank you for making a positive difference.

Recently received Home Care service through Grace Community Health. The Registered Nurse that…read moreprovided care was exceptionally professional, highly skilled in wound care, compassionate and caring. She took every opportunity to educate and inquire about other resources we may need. Although the service provided was brief it is reassuring to know that we are able to reach out at any time should we need further assistance.

Grace Community is by far the best home health service company!!!…read more The staff is top notch, the care is thorough and they truly care about all of their clients! If you want your loved one to be in the best hands, go with this company. The people that work here truly have an authentic passion for helping their community.

My father has had a positive experience so far. This place Could benefit from the patient receiving…read morehelp when they call from the call light. I've waited with him for someone to come to him for 45minutes. That's a long time of waiting just to see a face and get told they'll be right back. But other than that, staff has been good, just can be a bit slow at times.

My mother was recent here for recovery from a fall. The care she received from the staff and…read moretherapy staff was exceptional. Everyone we worked with were compassionate, caring and helpful. Recoveries and care of our loved ones is complex and multi faceted. This can be a stressful time for patient and family members. Sunnyvale Post-Acute does an excellent job helping us through the process. The facility itself is bright, clean and welcoming. We would recommend this facility.

I came into R3 to get some help with knee pain I had developed after training for a marathon and…read morecould not run for long without severe pain. I did my discovery visit with Dr Des who said they could have me ready to run the Rock n Roll half coming up in under 2 months. I worked with Dr Shaine and sure enough I was able to run it pain free! She even helped with the back pain I had been dealing with and other stuff that came up during my race prep. She's super knowledgeable and is attentive to any pain you may be dealing with. Shoutout too to Dr Shaine for running the Rock n Roll half marathon! Mikey has also been awesome at getting back to me with any questions I had and made walking in quick and easy!

R3 Athletics has been amazing! Everyone is so kind and sweet, and I'm back to playing soccer better…read morethan ever!