Redwood Hospice cared for our parent and the whole family during an unimaginable time of our lives…read more Dindo and the entire company, staff, admin, doctors, nurses and all personnel were the most caring and competent. They helped us immeasurably every step of the way and we are forever grateful.

Redwoods Hospice was absolutely incredible with my father and with me. You could tell that these…read morefolks went above and beyond for the families and patients they cared for. It wasn't just another job for them and they wanted to get to know my father. They walked me through what to expect during the last few days and weeks of my father's transition and made sure to be available for any questions. They responded quickly when we needed to increase visits for my dad and was sensitive and kind throughout. Shout out to Jay, Melissa, Maria, and most importantly Jen, who was there for us the whole way.

It's never an easy decision, or season of life, when a family has to call on hospice care. It is…read moresuch a tender time for all involved, and there are so many questions and important decisions to be made. It can feel overwhelming..... Colby was our primary RN, and also the Director of With Grace Hospice. Let me tell you, she was an answer to prayer! Colby came alongside of my family during a difficult and stressful time, and she ALWAYS cared for my mom with such gentleness, dignity, and the grace that she needed to face this new and unknown journey. Colby really became a nurse and counselor for us all..... She took us all under her wing, and made certain to check in with each of us and make sure we were okay. My mom worked as a critical care nurse for decades and didn't trust easily, BUT Colby came with such a calm and assuring presence that my mom developed a deep and abiding trust in Colby, and that was a such a gift in the end. Colby always entered our home as such a beautiful light, with warmth and respect. She answered every question with kindness, knowledge, and grace. It's hard for me to put into adequate words the blessing it was to have Colby and Janet (my mom's nursing aid) with us during this journey. It is truly remarkable to have the With Grace team come alongside you with such medical expertise, compassion and reverence for the moment. Although losing my mom was one of the hardest things I have ever experienced, Colby taught me there really is a way to pass on well. I hope that if you or a loved one is facing hospice care, that you would entrust your family to With Grace Hospice. I can say we were blessed to have them on this journey......

Hospice care for my Mother was exceptional. Any concerns were handled 24/7…read more Colby Perez explained all the unfamiliar phases that are part of the hospice process. Her support was well needed and the personal care she provided to both my Mother & myself helped through this difficult time. I felt that the support I received was beyond expectations. After researching for hospice care, I chose With Grace because of their high ratings and they delivered.

*** NOT A GREAT EXPERIENCE FOR THE FAMILY ***…read more I'm giving this organization 4-stars based on the care that was provided for my terminally ill friend, whom I was caring for. She was under hospice care for 2-weeks before she passed and they were very responsive to her needs, which I will always appreciate and be grateful for. If I could rate this organization from my experience as the care giver, I would give 1-star. After my friend passed, the two nurses who came out were fumbling around like this was their first death. I did not get a good feeling from them in fact, I felt even worse then I did before they arrived. Also, I still have not heard from anyone in the organization to see how we, the family, were holding up. I was told that they are "here for you too" but apparently that is not the case once your loved one dies.

Went well very caring nurses and doctors. Very organized and efficient. They are sensitive to the…read moresituation

The good: Hospice is an entirely necessary profession and I…read moream happy it exists. My family and I are very satisfied with the care team from Heartland. Meredith, the nurse practitioner, was prompt, quick and knowledgable. When meds were ordered, we got them the same day delivered to the home. Natty, the person who helped with grooming and bathing was super skillful and did a very thorough and clean job. My dad always looked forward to his services and even wanted to see him more often. Robert was helpful, quick and always had a great attitude. His joyous demeanor lifted our spirits. The bad: The service from the massage therapist wasn't very satisfying for my dad. The massage was very weak and superficial. It also seemed like it was shorter than the time allotted for it. The interesting: We got the "Gone From My Sight, the Dying Experience" booklet from Meredith and found it highly useful. It helped explain what to expect when a person is dying and it allowed us to be less fearful and more understanding of the process. We found it so useful that we decided to download 4 other booklets by the same author from Kindle.

Caring staff, wonderful patient and caregiver education made all the difference to loved one at end…read moreof life and can't be more grateful.

My family cannot say enough good things about Caring Hearts. The staff there is dedicated to…read morehelping the residents there live with dignity and a sense of belonging. Michelle makes it a practice to reach out to families with "Good news" and pictures that show everyday successes and small joys. Prior to going to live at Caring Hearts our mom lived at a much larger (And frankly much more expensive) care home. However the level of personal care and attention that she now receives has resulted in a substantially higher quality of life for her.

I wanted to write this review for Olivia and the staff at Caring Hearts. They are really dedicated…read moreteam and are doing amazing work. My father has been doing much much better under their care than in other places we've tried. The facilities are always clean, the workers are super attentive to my father's needs, and visiting hours are very flexible. Olivia has been very kind to my father and I throughout the entire process of getting him situated. Additionally, they offer a very reasonable rate for the level of care they provide. I cannot recommend Caring Hearts enough.

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

We used Family Matters to provide caregiving services for our 88-year-old mom, who has dementia. KJ…read moreand Laura have been incredibly supportive, compassionate, and understanding throughout our journey. MaryAnn was a wonderful caregiver. She was kind, patient, and nurturing with our mom. Unfortunately, due to a change in our circumstances, we had to discontinue the caregiving services for now. We are very grateful for the care and support Family Matters provided and would not hesitate to use them again for our future caregiving needs. We highly recommend them to families looking for compassionate and dependable care for their loved ones.

Donna and her staff take excellent, individualized care of my father, really tailoring to his…read morepersonality (stubborn) and needs. They go above and beyond, caring through illness when other caregivers refuse to help. My father also receives care through another agency (subsidized) - their turnover is high and they refuse care when he is sick (when he needs it most). I'd definitely recommend Essential Care as worth every penny.

Donna and her staff at Essential Care take excellent care of my mom. She loves living at the…read moreWestmont independent living, but as her dementia and respiratory issues have become more of a challenge she needs more help. The caretakers at Essential Care make sure she takes her pills and uses her inhalers, check her O2 levels, and make sure she is safe throughout the day. During Covid they have been incredibly careful with safety precautions. I don't know what we would do without them!

If I could give this place a negative I would gladly. They are unreliable and unprofessional. I…read more Called and spoke with an intake person yesterday to schedule an appointment for my father. She scheduled us with an associate for the following day at 2pm. Fast forward to the next day and 5 min away from our appointment, we get a call to let us know they can't make the appointment. They didn't try to call or reschedule the appointment with us. When asked if they can have someone else come out or reschedule, her response was that they are at capacity. So in knowing they were fully booked, they waited to the last minute to call us with no regards to our time that we had to take off from work and our daily lives. Talk about unprofessional!! I hope they treat their patients better than this!!! I will NEVER refer anyone and will also tell the hospital staff about this issue.

We would like to thank you for your great services. Our father was laid to rest on 10/23 surrounded…read moreby loved ones. He died peacefully in his own home just the way he wished. Thank you Josephine for helping me with the slide show and the staff at Seasons for getting him home in time before his last breath. Thank you from the bottom of our hearts. . . This is our first time working with Hospice services. Seasons staff were on time and ready to help us with our needs and our dad's needs first.

During COVID, one of my sister's had a knee and then a hip replacement. Pathways Home Health…read moreservices was instrumental in ensuring my home was safe and accessible for her after each of the surgeries. The PT and OT staff were friendly, professional and very knowledgeable. I was so happy to have help learning how to care for my sister. The staff was on-time and took great care to be safe during the pandemic. A few years back, we called on the hospice services to assist with my terminally ill sister. With the help of a compassionate and professional team, we were able to fulfill my sister's wish and keep her at home. The nurses, social workers and volunteers provided the support needed to help us understand how to keep her safe and comfortable through the end of her life. We are eternally grateful for the guidance and support during that stressful time in our lives. The hospice experience touched me deeply. So much so, that I decided to become a Pathways volunteer. As a hospice volunteer I provide respite for the family care givers and companionship for those in need. I am also a part of the Vigil Team, a group of volunteers that take turns sitting with a patient when death is eminent. We sit with the interest that no one should be alone during the end of life if they do not wish to be. I have a therapy dog, who upon request, will join me on a visit and provide snuggles and unconditional love. Pathways Home Health Care and Hospice is a wonderful organization. I highly recommend Pathways as a service and a place to be in service.

Pathways is not a good company!! Not only do I not trust hospice period, regardless of program it's…read morefrom, but this review is merely going to be talking about my personal experience with them via their "grief support" counseling! They will kick you out mid-care if you also have mental health issues and recieve GENERAL therapy for mental health, which is also a form of discrimination! I was receiving virtual grief counseling weekly through them, and not only what I said above, but also their therapist I had, Katherine, was lying to the supervisor about me not ever talking about my grief to her, when in actuality, I have been, but she also has been asking me to explain details to her about my other stressors too, which lead to my instincts to be honest with her. However, that has lead her to shift to only listen to those moments rather than my grief moments, hence the belief of hers that "I was never talking about grief" in our sessions, so I had stopped telling her my other details entirely with "I'm not going to explain more details about that because then you're going to say it's not grief" before she asked from then on. Still despite that though, the last session was an uncalled for the last session, with using the adamant excuse that she was ending my care because "I had other problems distracting me from grief"(literally still sticking to the story that I was not talking about my grief). I then just spoke to her "supervisor", Tom May, who, rather than make Katherine take accountability, instead revealed the real reason; he had Katherine kick me out mid-care, and according to what he said, other people too, because "we're no longer servicing those who have a counselor already"(his words). I asked him why specifically because I told him before that I have a general therapist who helps with my general mental health, but she doesn't specialize in grief therapy, hence why she referred me to them. He then said "we're short staffed and we have others who really need our care on our waiting list" and mentioned that it was the management's decision. Since that told me that he was saying in other words that those people's grief mattered more than mine and/or the others he kicked out(since he admitted he was kicking us out to cater to them on the waiting list, rather than just focusing on hiring more people if they were really short staffed), I then asked to speak to such management, Tom refused and kept saying "I'm sorry, I can't fix that", which I believe is utter BS because if they were able to suddenly make that change in the middle of our sessions, then the right thing can be done and have it be reversed back, but he refused with the "I can't" BS! Moral is, if you have mental health issues on top of your grief that you also receiving support for, do NOT pick this place! They will either deny you on the spot(I've had a lot of losses within 5 years, and have been unable to receive AN OUNCE of grief support within those years because all the places I've reached out to prior to Pathways have all said no simply because of my mental health history) OR they will kick you out mid-care, leaving you in limbo with unfinished grief treatment with the excuses mentioned above! They do not care about clients at all, especially ones that have mental health issues on top of grief, like most other grief places! It seriously is difficult for a mentally ill person to find support for grief for crying out loud!!