I'm 80 so I need help. They come 4 days a week. They are always prompt and they really help me out.read more

Our senior care needs have been very trying at times, when Visiting Angels came on board, they went…read moreabove and beyond to keep our family member cared for. All of the caregivers have been fantastic and helpful. Our family member is entering into hospice care along with the Angels by our sides. The Angels/Caregivers have a love for what they do and it shows in their work. The staff in Redding, Robert and Brenda, (I cannot say enough about Robert or Brenda) care about their caregivers and the people their caregivers are caring for. The service your company provides is phenomenal. You have a terrific group of people and they have all made a huge difference in our lives. With gratitude, my family is eternally grateful to Visiting Angels. What a company! What a Blessing! Thank you for your diligence, flexibility, and giving us a little peace of mind along this journey.

From the get go the patient care was alarming. The first RN arrived 30 minutes late. She had not…read moreacquainted herself with the patient. She saw that he is on dialysis and wanted to know about his diabetes. It took several minutes to covnince her that he is not diabetic even though she said anyone on dialysis was diabetic? She then asked to see our Advanced Directive...she then stated that it was not an acceptable legal document even though it had been drawn and signed by our attorned and had been notarized. She finally said that she would accept it even though it was not correct. Most disturbing that when she left she insisted that we were to only call her service and must not call any other doctor...not even the surgeon who had performed the latest procedure, not the nephrologist who see the patient 4 times a week, and not the cardiologist who is charge of the care She was adamant about this. She could not understand why we weighed in Kilograms (because of dialysis) and apparently had never been exposed to this. In in following visit she was alarmed because since her first visit records showed that the patient had gained 12 pounds. She insisted that her records had to be right and that she would not have made that mistake. She never did get the difference between the kilograms and pounds...and again would not accept that her records were wrong even though we could show her from the dialysis center that our weight records were correct and that she was wrong. It was very alarming to see someone who was so poorly trained and how she could make such incorrect statements that could cause such harm to patients. The system also is very disorganized and no one seemed to know when or who or what the next appointment would be. I feel that our assessment is correct in that we have experienced home ,health 3 other times and both very knowledgeable about the condition of the patient, Hopefully you will reassess your practive before you harm someone else.

Worse Home Health experience EVER! No follow through on scheduling home visits or even returning…read morecalls as promised, I called back AGAIN, but I couldn't talk to anyone because they were all in a meeting!?! :( Call Medical Health Care Proffesionals and save yourself a lot time and effort.

On September first, 2025, I had a major emergency surgery for an aortic rupture that nearly killed…read moreme. I was hospitalized for two and a half weeks and I was supposed to receive 10 hours of assisted care per week but during the first few weeks I was home, I had no help whatsoever and I was in really bad shape. I had no strength or energy and I was restricted from lifting more than five pounds or raising my arms to wash my hair, etc. In addition, I still get extremely dizzy and out of breath when I bend over or even try to move too quickly. I have yet to receive the full ten hours of actual work from these so-called caregivers. I have been through three different workers, and only one of them actually worked, but I guess she doesn't like me or something so she quit. She was replaced with someone who was very lazy and a bit invasive for my liking. I am very uncomfortable with people that I don't know being in my house and she was not respectful of my boundaries. This speaks volumes about the quality of care that I have yet to receive. And to be fully informative, I have been stood up at least twice by what I believe to be the management team. No phone call or text messages when I cleared my schedule and waited for them to arrive. However, after the second person quit, there was a sudden and unexpected knock on my door and I felt like I was being interrogated by someone who I presumed to be upper management. I had to call the VA liaison to see if they could help me get a different company because it seems like they weren't going to send me a replacement for the one that I sent away. And I honestly don't know if I want them to anymore. I just don't see any point. --- 12/19/2025 --- This is not the end of this story but it is the end of this review. I'm still trying to figure it all out for now. I don't recommend this company at all. Especially if you or your loved one really needs considerable care. If you are paying for it out of pocket, please do your due diligence and find someone else that will follow through and show up.

An entirely unethical, unorganized, and unfriendly business, in my opinion. Deceptive and systems…read morethat are designed to avoid responsibility. Worst communicators. Do not use this agency if you value the well being of your elderly loved ones. There are other options.

You can always count on this office to schedule appts., help with filling prescriptions, great…read morecustomer service and Monica has great bed side manner. She makes you feel comfortable and explains thoroughly. Overall my experience was amazing and I will continue to return.

Very rude and uncaring people i never went back after my first visit they werent even willing to…read morerenew my current prescriptions

I have not had very good luck with providers in the Redding area until I went to Juniper yesterday…read more They got me right in. I saw Kaylin. She spent a long time with me and answered every question I had as well as her asking me questions I never thought of. I have an ingrown toenail and she will be removing it in less than a week after waiting with another provider for over a year. I'm thrilled with the service I received. I highly recommend Juniper Healthcare. If you want an excellent person to see with any issues you should ask for Kaylin.

Grateful for Juniper Healthcare as both my parents are patients and I appreciate the format and…read morepersonal care they offer especially in such a challenging time to find healthcare! Thank you.

Absolutely horrible and the people are very accusing and make false claims against you! The…read moremanagers will stand up for the wrong doing of their employees and are absolutely not there for the patient... they have their own agenda which will never align with the patients' needs!!!

I have been under the care of these men and women for over 3 years and I can say that they are the…read morebest Home health i have encountered in redding. Other companies would never be on time and these nurses call or text when they are even 15 minutes late. Recently had a problem with supplies being ordered and the office to care of it all. I have had amazing experiences with all of them and they are very kind considerate and extremely helpful.

Debora has been so helpful in explaining the benefits of essential oils for a healthy home! I am so…read moreexcited to get started with them in converting our house into a organic, chemical free environment!

Debra always knows exactly which oil to use! She is passionate about natural living and an expert…read morein Young Living essential oils! Call her and get all your questions answered. Starting something new like this can be overwhelming- she will make it easy and get you pointed in the right direction! You will be amazed at the change in your health!

They expect employees to pay out of pocket with no reimbursement for a background checkread more