I would never recommend this facility to anyone. The level of care was substandard. Many promises…read morefor more direct supervised care made by administration and not followed through with. Meals at first were prepared by a chef and were very good. Chef moved on and for the remainder of the time my family member was there, they ate their main meal around 3:30 in the afternoon - mostly sandwiches. The staff diminished greatly. Constant turnover. Mostly very young adults, observed yelling and playing up and down the hallways on their phones. During the pandemic we were not allowed window visits. Socialization was limited so we were not able to observe our family members deteriorating condition. Our family member did not receive very good care. I cannot recommend this facility.

Our mother reluctantly moved to Oakdale Heights 3 years ago. She soon grew to love her new home…read more Oakdale has a family atmosphere Mom loves and feels love from the caregivers and many friends she has made. The dining and activities are really excellent as well. I highly recommend.

Management has no clue what they are doing, pretty shady company cutting good workers to save costs…read morethat results in lesser care for the residents that live here. Go elsewhere

My Husband and I have been here for over a year and enjoy HIlltop Springs more today than the day…read morewe moved in. We live in the Independent side of the complex and are amazed at the opportunities we have for socializing, celebrating holidays, weekly social hours and plenty of Activities. Personally we enjoy the Pool and Jacuzzi (Both salt water) Bowling which is every level and a great place to meet new friends. I will admit that for a few months there were Meal issues, service, however Mosaic has gone to work by bringing us an Incredible Executive Director , Amazing Chef who cooks amazing meals, and New Dinning Manager who trains Servers and they are now properly trained and a wonderful eating expreience. Today is October Fest Bratwurst, pretzels with cheese beer dip and I could go on.... Our recent Chocolate Fest was sooo sooo good. I presonally enjoy taking time for card games as well as paint classes etc etc. etc. The holidays are coming and they provide wonderful dinners... and your family is included as well. My husband and I have some activity about every day. I assure you we looked at every place in Shasta and Tehama County. NOTHING COMPARED TO THE EXCELLENCE they provide to their residence. A recent change in Management and addition of new Employees has made a huge turn around.. Management is open to speak with and always responds in a positive matter. THE BEST PART IS . . . . . . . THEY HAVE JUST ADDED A DR. JOHN NEPOMUCENO, A Primary Care Doctor to serve our needs. We have already signed up to be his patient and he and his staff exceed any expectations you might have. He truly a warm and understanding Doctor who truly cares about the quaslity of life for his patients. THANK YOU, Mosaic and Tracy our Executive Director. Tha all time best part... I have NOT COOKED A MEAL for 14 Months.

Beautifu full service facility with incredible views of the Sacramento river. It is a little on the…read moreexpensive side but worth it if you can afford it.

Top quality facility and staff. The finest in Redding. I was thoroughly impressed with everything…read moreand everyone I met at Oakmont. Sue was great; walking us through the entire process of securing memory care for my out-of-town father, even referring us to another Oakmont owned facility in the East Bay Area where he resides. We toured many facilities in both the Bay Area and in Redding in preparation for possible relocation, but Oakmont of Redding is special. Thank you, Sue. Thank you, Peggy.

This is the best concept for senior living. You can live independently and pay for what level of…read morecare you need. No reason to pay for service you don't need because of a service you do need. This is the way all senior living should be done. They have great activities, transportation and care up to hospice. What more do you need. Highly recommend. Robert and Scott were amazing to work with. They were there every step of the way and over and above. Carol with the pink ladies was more than amazing! They were the best and would highly recommend.

All of the employees are so nice, fun and encouraging. Everyone that I've met, from the residents…read moreto the kitchen and the pink ladies have been absolutely wonderful. I highly recommend checking it out for yourself.

I see the first review has been deleted for some reason. I thought it was a pretty good one. What…read morewent wrong.... who knows? Well. I'm beginning to change my mind about the place. Not for the better. This is not the end of the story. Stay tuned. I'll be back. cb

I have only been at Shasta Estates for four months they are experiencing quite a serious turnover…read morein workers which has lead to long wait times for meals (30+ minutes depending on where you sit) L ittle or no housekeeping. Those visits are limited to 15 minutes which is way too short to do any kind of real cleaning. My apt has been "cleaned three times in these four months-supposed to be weekly! I have three sets of blinds they have never been touched for cleaning, except by me. Promised transportation has been non-existent for weeks/ months at a time. I have asked numerous times for a safety fall necklace only to be told that they are on order. Cost is $50.00. Four months waiting. Free Internet by Spectrum is poor or fair connections which drop each night causing printers and Alexa non-functioning issues. Food is corporate dictated with many repetitions of pork loin chops and chicken of various preparations. Beef stroganoff without ANY sour cream; Diet is high fructose and high salt. Not conducive to senior nutrition needs. I feel stuck In a distant corporate run institution. Meals delivered to your room when sick are spotty. And difficult to arrange. And limited to three days. And are not conducive to any kind of choice or appropriateness of the illness and, cost $7 per meal. I do not recommend Shasta Estates.

My name m e is Brenda Morse, and I wanted to write a review on an employee that you have name Sara…read moreParker. She has been so helpful in making this transition for my mother very easy. I have shopped around and haven't came across any other retirement facility that would better fit my mom's needs and it's all because your your employee. I wish my company had three people like her. She was very attentive while working with me. She deserves more than 5 stats. Sincerely, Brenda M.