This facility is clean and well-maintained. The food is good, but I found out when looking for a…read moreplace for my mom that what matters the most is the people who will interact with your loved one every day This place has amazing caring people. I highly recommend it.

My dad moved into River Commons after my mom passed in 2021. He was heartbroken and lonely, but…read morewas unable to take care of his house and property any longer. He was immediately welcomed with open arms, and absolutely loved the food served. He made friends, played bingo and really enjoyed his time there. Unfortunately he became very ill and had to move into an assisted living facility along with hospice. He was so sad to have to leave, and will miss everyone there so much. This place truly treated their residents as family and I'm so grateful he was able to live there for 3 years.

I Really Appreciate the Care Quality I am Receiving from Wound Care…read moreto House Keeping, The Whole Team here is like a Symphony and Each One Is a Rockstar at their Instrument! The CNA's are so kind and professional. They go out of their way to make sure I have everything I need and ask for...Reminds me of "Old Fashioned Quality Service With a Smile" Nurses are So Wonderful and Taylor, their Concierge is just a Cut Above the rest, She has been So Good To me. The Snacks and Meals are good too, The Lunches look like it's Dinner You won't be hungry here... I feel very fortunate to be taken care of by the team of qualified professionals here. This my second time here and I must say that it really doesn't get much better than this. Thank You,

My dad is up there for going on 4 days seems to be a good place. The little tv wasn't working but…read morethey called a maintenance guy to fix it. The nutritionist was very helpful and let us k ow there was a paper explaining policies, etc I would give it higher rating if it was warmer in rooms and small bed tv wasn't working.

We were so pleased to find A Touch of Heaven. My mom had been to many of the corporate facilities…read moreand was not getting the attention she needed. We felt comfortable from the moment we stepped foot onto the property. The staff is so helpful and friendly. My mom was treated like family. If you want a place that is clean and attentive to your loved ones needs, A Touch of Heaven is the place.

I'm leaving a review with the hopes that some of the amazing staff or family members might see…read morethis? What happened to the home was truly devastating and cruel. I was not able to get any contacts for the amazing caregivers for my mother Phyllis Penticoff. I truly hope that the owner is held accountable financially and legally for his actions. Having one day to try and find your loved one a new place to live is just devastating for all of them!

I cannot thank the team at Mercy Medical Center enough for what they did for me today…read more Dr. Beaver in the emergency room was absolutely wonderful. He is clearly the kind of doctor who genuinely cares about his patients and is out there helping and saving lives. I am incredibly grateful for the care he gave me today. I also want to recognize the beautiful triage nurse who works with Dr. Beaver. Unfortunately, I cannot remember her name, but she was wonderful and deserves recognition as well. And Maddie, the young woman who performed my echocardiogram, was fantastic. She was professional, compassionate, and made what could have been a stressful experience much easier. Every one of these people made a difference for me today, and I truly cannot thank them enough. I highly recommend Mercy Medical Center. They took excellent care of me when I needed it most, and I am extremely grateful. As for Northwest Regional Hospital, or whatever that nightmare is called, I would strongly recommend going somewhere else if you have a choice.

We came into the emergency room at 10:40pm and we are still sitting here at 3am. No one has given…read moreus an update and most of the nursing staff have been extremely rude to other patients. When I asked if I could get a pillow for my wife and I, I was literally told to go look for it myself. None of the staff takes any initiative and the only way we have made progress through our visit is by us asking the staff to do things. For example we were told that we needed to wait for an ultrasound review. After waiting for 2.5 hours, we asked if they knew anything and they were like... oh yeah we've known for a bit, everything looks fine. Seriously? You didn't think it would be important to tell us that? It's the only emergency room around, but that's no excuse for the absolutely horrendous service/care we've received. There was one male nurse who was very helpful, but he's the only positive part of this experience.

Ms. Springfield has been such a great provider! She's compassionate ,takes time to ask questions,…read moreand is reliable and thorough. Not only that, Austin provided the best blood draw I've ever had. Great bedside manner, nearly painless and it healed super quick!

I honestly don't know how they consider this concierge care. Each time I call to get in they inform…read moreme the next available appointment is 4-6 weeks out.

We had an excellent experience at the Hilltop clinic today. I called at 8:00 am and was able to get…read morean appointment with Dr. Patterson one hour later for my husband's extremely painful foot infection. Dr. Patterson was very thorough in explaining her diagnosis and reviewing xray results of his foot before prescribing antibiotics. The facility was very clean and the entire staff at the Hilltop Clinic were professional and caring from start to finish.

Horribly horribly run office. Went in with my wife just to get a simple referral that her…read morespecialists wanted but we needed hilltop to do it. Had an appointment, sat in the lobby for 30 minutes, then sat in our 'room' for just shy of an hour. Doctor finally came in and said they "forgot" about us. A few weeks go by, wife needs to go in again to get a referral to the next place we have to go in the chain of specialists, appointment made, wide sits in the waiting room for 1hr and 40 minutes over the appointment time. All to get a referral both times. Quite literally needed to speak to a doctor for less than 30 seconds on both occasions. What a joke of an office, wow.

We don't usually frequent this clinic. Due to the fact we live in another town. I spent 4 days…read morecalling trying to find out if they did sports physicals. 1 hour on cumulative hold to be put in a full mail box. Never spoke to a person. They have a website that is not in the least bit accurate. By phone they say you can schedule on line, and check how long the wait is . No, you can't. " they're are working on it." It says they are open 7 days a week. sSat of Memorial Day Weekend I call and get the same loop and no person. Check the website and it says it's open. We drove 42 miles to find them closed. Why have the technology if you aren't going to use it? Very unhappy..... With the administration part of this clinic!

We called ahead of time to see if they had any availability and didn't get a clear answer. Upon…read morearrival the doors were locked and nobody would answer the phone. The hours online and on the doors say open. If this is for a lunch hour potentially then why the fuck isn't it mentioned ANYWHERE. Maybe add this somewhere to not waste peoples time. After we FINALLY got to go inside and speak to a human they said they were full for the day but have absolutely no patients here and the parking lot has not had anyone arrive in over an hour.

Katie is a rock star, no better health care provider will you find. How ever her receptionist, if…read morenot on drugs acts like a teaker, rude, and mean. Like she is doing you a favor by helping you. Love Katie, will never go back because of her..

Have to say I agree with both the others reviewers on various, but not all, points. First, while I…read morethought the receptionist, Sheree, seemed very nice, she was smoking when I came up to the building (and it was in the middle of a very dry summer right by the bushes.) On principle, since I was desperately trying to find a "holistic" provider since reallocating from Washington, this alone should have deterred me. But, I decided to give them a try even knowing that they would not accept my Blue Shield insurance. I made my decision in large part because as Sheree said, "if you are healthy the top end of a visit each year will not be much more anyway". Yeah... Like the other reviewer said-buyer beware. I had my visit, but then found out that if I were to do a PAP smear through their office, it would be just shy of $150.00 or, if I went to a preferred provider and had them order the test it would be "0". No brainer, right? Even when I shared this with Sheree she said, yes, go to the free place. She ended up denying this however, because when I went to get my birth control pill filled from Katie, the owner and nurse practitioner, she said, no way would she order me more than an emergency supply since I did not use her for the Pap smear!!! As I write this, almost a year later, I am still in shock and deeply horrified by this, As I said to her then this is extortion-plain and simple, and from a medical provider no less, unbelievable and 100% true. She then had the audacity to write me a letter dismissing me from her practice. Of course, i never would have returned anyway and still can not believe this person remains in practice. I could fill a complaint with the medical board, but, due to life's time constraints, I have not yet done so. Jaw dropping, unethical service. If anyone has any recommendations on a competent, ethical preventive, holistic MD, FNP or DO, would love to know names.