I love this place and the residents. Great customer service from staff and what you see is the…read morerealistic of a daily operation from staff to residents and how the real life looks like For care quality even when most days are challenging . The staff always "tries there best with giving there all"

This is an amazing community with a caring staff and incredible residents. This is a great place…read moreto call home and a great career path. I love this place!

My friend Betty enjoys her stay here very much. The staff is thoughtful and caring. You are greeted…read morewith a smile when you go for a visit. I was a guest for Thanksgiving and the food was delicious. The grounds are lovely. The rooms small .

My mom was in memory care at Sierra Oaks for about 10 months. For most of that time they were…read moreshort staffed. Staff was very young on the night and weekend shifts, did not seem to have an authoritative person in charge. They needed to do a better job of cleaning rooms and doing laundry and accounting for a persons personal belongings. When my mom passed, no one from management even called or sent a card of condolences.

We have had two family members at Willow Springs. Although it's not the fanciest of places, the…read morestaff and care for the residents is outstanding. Everyone, I mean everyone, knows your loved one's name, likes, dislikes, etc. The communication between the staff and family is top notch. There is a feeling of family. Activities are provided for the residents as well as family members. If you're caring for someone with Memory issues, you will understand how difficult Holiday gatherings become as the disease progresses. The entire family can overwhelm and agitate them. Willow Springs provide opportunities to celebrate Mother's/Father's Day, Thanksgiving, Christmas, Fourth of July, etc. with your loved one, without freaking them out. I've friends with other resident's children and spouses at these activities. It is wonderful to know you are not alone, in this difficult situation, with someone you love so much! Trish and Christina are very easy to work with, but the real gems are the care providers that are dressing, feeding, and entertaining the residents.

When our family made the incredibly tough decision to find memory care for our loved one, we prayed…read morefor a place that would offer more than just safety. We real connection. Willow Springs exceeded every one of our expectations from the moment we their doors we felt a sense of warmth and comfort that's hard to put into words. Brittney and Danielle along with the entire team our loved one level of kindness and respect that brought us immense peace they didn't just provide care. They built a relationship. They saw the person behind the diagnosis and celebrated them every day. The attention to detail in personal care at Willow Springs is truly remarkable. From thoughtful daily routine routines to engaging activities and meals that felt like home, our loved one was not just looked after they were loved. We saw them smile again, feel joy and be surrounded by people who truly cared communication with our family was just as heartfelt. Brittney and Danielle we're always available always honest and always supportive. They walked alongside us in this journey and became part of our extended family. We are forever grateful to Willow Springs for the compassion care they provided. They our loved one a safe, nurturing home and gave us peace of mind during one of the hardest chapters of our lives. If you're looking for an Alzheimer's care community, where your loved one will be treated with the same love and respect you would give further than Willow Springs. They are a true blessing.

Excellent staff , beautiful homes with a large park like yard. Everyone is always happy and well…read morecared for

From the owner: We welcome you to drive by our homes. We are also available to spend time with you, giving you a…read morepersonal tour. Let us show you the peaceful and really special atmosphere we have at Welcome Home Assisting Living, LLC. Welcome Home Assisted Living & Memory Care LLC is just the kind of home care that you would seek for your loved one. Our service consists of three residential homes, side by side, each with peaceful back patios and park-like, quiet, shady yards. Welcome Home Assisted Living & Memory Care LLC is a non-medical facility that specializes in Memory Care/Dementia. Our staff has on-going training to care for people with Memory Care/Dementia. The staff also is trained to watch for signs and symptoms of other medical conditions. We work closely with the doctors, home health agencies, and hospice.

Beautiful home on the outside and inside in a physical sense but not in terms of caring for their…read moreresidents. Horrible experience!

Brooklyn the med tech is the most rude person i've ever met in my entire life, she is so…read moredisrespectful. she makes the whole place look bad, and I would never want a family member there because of her. She doesn't care for the residents, she is there for the pay, which really breaks my heart :(

We were in the crisis mode. My mother could no longer be cared for at home, and space in another…read morehospice house was not available. Additionally, we needed a facility where my father could also live and spend the majority of each day with my mother. St Lorenz proved to be an outstanding choice. James Bird quickly and courteously orchestrated the voluminous paperwork. Debbie Bird provided great medical care for my mother and very much needed mental support for my father. I had to be out of state for a few days. Debbie texted me frequently with updates - again not only on my mother's declining condition but also on how my father was faring. Perhaps most importantly, Debbie accurately predicted my mother's passing away which allowed me to return and have the final three days with her. The St Lorenz staff members were also outstanding. In addition to excellent medical attention, they had the perfect mix of caring, courtesy, respect, and sense of humor. The staff truly cared about each resident/patient. It was not just a job to them. My family will be forever grateful to St. Lorenz for the extraordinary care of my parents. Disclaimer: We are simply a family who received great service at a very difficult time from St. Lorenz. We have no other connection to St Lorenz.

Great place to live with friendly caregivers, attentive staff, homemade food and variety of…read moreactivities!

This is Lilian W. writing from my granddaughter's account. I have been living at Hilltop Springs in…read morethe independent living for the past seven months and enjoy it. The facility is top of the line with an easy and convenient layout. The dining hall is set up for socializing. There are a variety of activities to participate in, including an exercise room, card and domino games, movie room, and special events. There are different room sizes to fit individual needs. The food is good, well presented with a variety of choices. Great desserts! The kitchen staff is unbeatable. My friends in assisted living enjoy the facility, but I am not familiar with memory care. I intend to continue living here.

Management has no clue what they are doing, pretty shady company cutting good workers to save costs…read morethat results in lesser care for the residents that live here. Go elsewhere

This is the best concept for senior living. You can live independently and pay for what level of…read morecare you need. No reason to pay for service you don't need because of a service you do need. This is the way all senior living should be done. They have great activities, transportation and care up to hospice. What more do you need. Highly recommend. Robert and Scott were amazing to work with. They were there every step of the way and over and above. Carol with the pink ladies was more than amazing! They were the best and would highly recommend.

All of the employees are so nice, fun and encouraging. Everyone that I've met, from the residents…read moreto the kitchen and the pink ladies have been absolutely wonderful. I highly recommend checking it out for yourself.

My mother lived here for the last 5 years of her life. the staff and owners are great. My mom was…read morereally happy and that is all that matters. Thank You!

this home started out wonderful. I moved my mom, who has dementia into their facility. they…read moredisregarded my desires of not putting her on a certain medication. I told them she refuses to wear briefs...they put them on her anyway. the last straw was when I went in to visit her they gave the incorrect dose of heart medication. they are also under staffed. I removed my mom from this place. be careful if you decide to place your love on here.