Post op care for total arthroplasty, left knee. Surgery…read more0ct. 8th, 2025. PT to begin Oct 15th! Since the PT has not started I can't give a fair rating at this time.

the Rose Center the staff are so caring and considerate prompt explains everything shows you…read morestep-by-step. What's going on quality of care is A1 plus my recent return to The Rose Center I have met its experienced and qualified staff and they have given me such great care and exercise to for strengthening and to help me be able to balance in maintain my posture. I appreciate The Rose Center so much. They work one on one with individuals and make you feel that you could do anything it's all up to you

So after Cresswell messed me up 22 years ago, I talked to a friend that had the same lousy…read moreexperience. I gave myself frozen shoulder by listening to the young man that treated me most of the time. Suzanne only saw me the first visit, then she handed me over to some young kid to show me exercises. Apparently this how she runs her unprofessional office.

This place is great and I love the staff. I came in after having carpal tunnel surgery and they…read morewere awesome. They made a routine especially for me and the pain I was still having. It's been weeks now and I'm feeling much better thanks to them!!

I have known Doug for over 15 years. He took care of 2 of our boys who were athletes and had Tommy…read moreJohn surgery with excellent results. This summer he was my first choice to take care of me after I had a torn rotator cuff. Doug is an exceptional therapist that understands the mechanics of injury and what needs to be done to get you back in the game. My recovery has been excellent and I would highly recommend him for any orthopedic condition that lends itself to therapy. A+. Jeff Kirsch

I've had several pt's for post op reasons through the years…read more.. Instead of having one physical therapist per one to two patients, Liberty assigns three patients per therapist and you spend most of your appointment waiting for them to get back to you...ridiculous. The worst experience I've had. The spaces are so close it's uncomfortable. I stayed here several appointments, but it never improved, so I moved on to a legit place where you're not herded through like cattle.

The entire staff deserves a giant round of applause! The team there are kind, compassionate and…read morehelpful. I had a good experience with folks from the front desk, techs, therapist and the dr. Thank you for helping me!

0 stars. This place is a joke. Impossible to work with and incompetent. The referral team,…read moreappointment coordinator, and more are the rudest people I've ever dealt with. All while I have only ever been completely patient, nice, calm and respectful. As well as a doctor there who says autistic children have reptilian brains. Quack.

I booked a birthday party here for my 1 year old granddaughter. The party was from 12:30-2:30 on…read moreSunday 10/5/25. Neither myself nor any of my guests had ever been there before so we were excited since it had such good reviews. When I arrived to set up at 12:30 I went inside and let the lady at the front desk know I was here for the party. She said ok and gave me some snark when I didn't understand what she meant by "Is it just you or do you have anyone else with you". I told her I have a party of almost 20? She refused to clarify what she meant. After some back and forth with major attitude from her, I realized she was asking if I, myself, had any children with me. No I didn't. Guests were starting to arrive, so I asked where we need to go (again, we have never been there before). She would not get up out of her chair to walk us down the hall and show us. She just pointed and said "down the hall". I said ok and mentioned needing to go back and forth from my car to get everything out of it (cupcakes, drinks, decorations, presents). She said I need to take my shoes off. I asked her to clarify since I was just wondering if I could at least leave my shoes on to go back and forth while getting things out of the car and bringing them to the party room. She just looked at me and said "You need to have your shoes off. How you want to execute that is up to you." .....Alrighty then. After everyone arrived we realized pretty quickly that the back party room was 20 degrees hotter than everywhere else. We figured out on our own how to work the AC in there. Couldn't find any trash cans so I had to grab a big trash bag from behind the staff counter. The front desk lady came in the party room at one point and looked at the bag and said "Um? Did you need another bag or something?" Then she opened some drawers that had the actual trash cans in it as if to say....look you idiots they are right here. Well I'm sorry but maybe if you had gotten your lazy butt up and walked us back to the party room and showed us around this wouldn't have happened. The only other time we saw her was when she popped her head into the party room and said "just so you know you have 19 minutes before you need to leave". It was just the most unnecessary amount of rudeness. She clearly hates people and definitely doesn't need to be working the front desk at a place that values their guests. As we were leaving she was nowhere to be found. My guests and I all agreed that we will not go back simply because of her behavior. Which is unfortunate because the kids did in fact have a great time playing.

From the owner: Sensory Innovations is Redding's newest play space for promoting sensory processing. At Sensory…read moreInnovations our goal is to create sensory experiential learning and wellness that is accessible for people of all ages! Perfect for adults and children with autism spectrum disorder, special needs and developmental disabilities. Our unique resource center was specifically designed by a group of occupational therapists to promote client directed health and wellness.

I am currently staying here after a very difficult spinal surgery and not such a pleasant stay at…read morethe hospital. Let's play a place is amazing how bright and well decorated cheerful friendly.It's a complete mental reset.That is definitely good for my physical recovery.As well. Please forgive that typo errors.I'm doing this with voice recognition, and my because my fingers don't work very well yet. Everyone's here.It's just such a well coordinated team, like, I never had any idea that such a diverse number of occupations and specialties and things could be involved in your recovery. Wonderfully and responsive to my needs.And I just, I really can't say enough good things about this place.

So far, I can't say enough about the care my HWP and broken hip is receiving! It doesn't smell,…read moreit's clean, the staff is 5 star quality. I cannot believe how fortunate we are that they had a bed for us. The CNA's are out of this world!!!

I Really Appreciate the Care Quality I am Receiving from Wound Care…read moreto House Keeping, The Whole Team here is like a Symphony and Each One Is a Rockstar at their Instrument! The CNA's are so kind and professional. They go out of their way to make sure I have everything I need and ask for...Reminds me of "Old Fashioned Quality Service With a Smile" Nurses are So Wonderful and Taylor, their Concierge is just a Cut Above the rest, She has been So Good To me. The Snacks and Meals are good too, The Lunches look like it's Dinner You won't be hungry here... I feel very fortunate to be taken care of by the team of qualified professionals here. This my second time here and I must say that it really doesn't get much better than this. Thank You,

My dad is up there for going on 4 days seems to be a good place. The little tv wasn't working but…read morethey called a maintenance guy to fix it. The nutritionist was very helpful and let us k ow there was a paper explaining policies, etc I would give it higher rating if it was warmer in rooms and small bed tv wasn't working.

My mother was admitted to Marquis from Mercy Hospital after having a fall at her home and,…read moreapparently, suffering a mild stroke. At 97, mom was suffering from bouts of dementia, but with rotating caretakers, was still able to live at home. It was decided to move mom to Marquis for "comfort care" as she displayed all the signs of nearing the end and I just wanted to make sure she didn't suffer. (All the paperwork and details were sorted in an expedient and organized fashion, so I didn't have to worry about any of that and could focus on my mother). She wasn't happy being in the hospital and wasn't all that jazzed about being moved to Marquis for rehab... However, it didn't take long for the staff to earn her trust. Her primary nurse, Robin (I hope I got that spelling right), was outstanding. She knew I was in from out of town and that I needed all of the information I could get and she ALWAYS made herself available if I had any questions. When she wasn't there, the other nurses did a wonderful job with mom. My mother was an extremely independent and proud person and did not like to allow anyone to do anything FOR her - but she let down her guard with the staff at Marquis and trusted them enough that her last week was as peaceful as could be expected. I am sincerely grateful for the care provided to my mother by the staff at Marquis - especially the personal attention they paid to mom - rather than just treating her like another body. Mike Ray

This place is an absolute joke. Are you ready for this???…read more We were in a process of applying for our dad, who has dementia, to be placed at Marquis Shasta because they take his insurance and seemed like a reputable facility. We could no longer pay for Willow Springs, which is private pay, and a place that did such an excellent job caring for our father during his time there. He was well-loved, regarded by staff as "one of our all-stars" and was even featured in their April 2024 newsletter for his warm smile and reputation as their "resident chocolate lover." During the application process with Marquis, Willow Springs sent over a standard referral and care plan. Upon looking at the documents, there was an obscure note written by a staff member from Willow Springs that said "Sexual Behavior" without any description or context given. When Lori, the nursing director at Marquis, saw the note, she was rightly concerned and needed to find out more. I called Willow Springs and their nurse reached out to Marquis to explain that the note was in reference to a staff member who was showering our father when he made some sort of sexual comment. The nurse at Willow Springs affirmed that there was no aggressive or threatening behavior, only a few comments like that here and there, which she said was very common for people with dementia. Obviously, sexual jokes or comments are inappropriate in the workplace by those of us who are blessed enough to have full control of our mental faculties. But for an 80-year-old stroke victim with dementia to be declined admission to Marquis for occasional inappropriate comments because his mind is half gone is shocking, unconscionable and discriminatory. Our dad is not a threat to anyone, is not aggressive, and could not be aggressive even if he wanted to be since he moves so slowly and delicately. In fact, he was already a previous patient at Marquis in 2018 when recovering from his stroke and had no negative incidents whatsoever during his short-term recovery care in their facility. Unless Marquis can prove that no other dementia patient has ever been declined or removed from their facility for similar comments, this denial is clearly discriminatory and I will be filing a complaint with the Medical Board of California. To be told that our father is "not a fit" for this facility is insulting and inhumane, to say the least, and they will be held accountable. DO NOT TRUST THESE PEOPLE! Find somewhere else for your loved one. They are obviously incompetent to handle real-world circumstances when dealing with memory care patients who pose zero risk to anyone at their facility.