I'm 80 so I need help. They come 4 days a week. They are always prompt and they really help me out.read more

Our senior care needs have been very trying at times, when Visiting Angels came on board, they went…read moreabove and beyond to keep our family member cared for. All of the caregivers have been fantastic and helpful. Our family member is entering into hospice care along with the Angels by our sides. The Angels/Caregivers have a love for what they do and it shows in their work. The staff in Redding, Robert and Brenda, (I cannot say enough about Robert or Brenda) care about their caregivers and the people their caregivers are caring for. The service your company provides is phenomenal. You have a terrific group of people and they have all made a huge difference in our lives. With gratitude, my family is eternally grateful to Visiting Angels. What a company! What a Blessing! Thank you for your diligence, flexibility, and giving us a little peace of mind along this journey.

I have not had very good luck with providers in the Redding area until I went to Juniper yesterday…read more They got me right in. I saw Kaylin. She spent a long time with me and answered every question I had as well as her asking me questions I never thought of. I have an ingrown toenail and she will be removing it in less than a week after waiting with another provider for over a year. I'm thrilled with the service I received. I highly recommend Juniper Healthcare. If you want an excellent person to see with any issues you should ask for Kaylin.

Grateful for Juniper Healthcare as both my parents are patients and I appreciate the format and…read morepersonal care they offer especially in such a challenging time to find healthcare! Thank you.

Amazingly perfect fit of a "caretaker" for my father. When COVID started we thought we might need…read moreto limit in home caregivers, but my parents insisted on NOT reducing them as they are fantastic, caring people, whom my parents having come to truly love. Highly trained, honest and qualified people who care for your loved ones, like you would. Professional and thorough communication with me (the daughter). All this while preserving the dignity of the client. They are a 20 star in a scale of 5! Thanks to Marti, Danielle, Sharon, Jamie and Kat. . .

Now on Larkspur Lane. From round the clock help with…read moreeverything to just driving to an appointment, these gals do it all...with a smile.

Absolutely horrible and the people are very accusing and make false claims against you! The…read moremanagers will stand up for the wrong doing of their employees and are absolutely not there for the patient... they have their own agenda which will never align with the patients' needs!!!

I have been under the care of these men and women for over 3 years and I can say that they are the…read morebest Home health i have encountered in redding. Other companies would never be on time and these nurses call or text when they are even 15 minutes late. Recently had a problem with supplies being ordered and the office to care of it all. I have had amazing experiences with all of them and they are very kind considerate and extremely helpful.

From the get go the patient care was alarming. The first RN arrived 30 minutes late. She had not…read moreacquainted herself with the patient. She saw that he is on dialysis and wanted to know about his diabetes. It took several minutes to covnince her that he is not diabetic even though she said anyone on dialysis was diabetic? She then asked to see our Advanced Directive...she then stated that it was not an acceptable legal document even though it had been drawn and signed by our attorned and had been notarized. She finally said that she would accept it even though it was not correct. Most disturbing that when she left she insisted that we were to only call her service and must not call any other doctor...not even the surgeon who had performed the latest procedure, not the nephrologist who see the patient 4 times a week, and not the cardiologist who is charge of the care She was adamant about this. She could not understand why we weighed in Kilograms (because of dialysis) and apparently had never been exposed to this. In in following visit she was alarmed because since her first visit records showed that the patient had gained 12 pounds. She insisted that her records had to be right and that she would not have made that mistake. She never did get the difference between the kilograms and pounds...and again would not accept that her records were wrong even though we could show her from the dialysis center that our weight records were correct and that she was wrong. It was very alarming to see someone who was so poorly trained and how she could make such incorrect statements that could cause such harm to patients. The system also is very disorganized and no one seemed to know when or who or what the next appointment would be. I feel that our assessment is correct in that we have experienced home ,health 3 other times and both very knowledgeable about the condition of the patient, Hopefully you will reassess your practive before you harm someone else.

Worse Home Health experience EVER! No follow through on scheduling home visits or even returning…read morecalls as promised, I called back AGAIN, but I couldn't talk to anyone because they were all in a meeting!?! :( Call Medical Health Care Proffesionals and save yourself a lot time and effort.

My grandpa had COPD and everyone was always so accommodating and willing to take time to explain/go…read moreover the details. Unfortunately my grandpa passed away December 2024, during that difficult time, the gentleman that came to picking up the equipment showed such kindness and care.

I have severe eosinophilic asthma, and severe allergies. Between my care team and my local hospital…read morewas able to get me approved for oxygen at home, that was around last year. I've had trouble with my new clinic that I switched to, I had given them my oxygen prescription to renew months ago, but they said the same thing that I needed a primary care physician to renew my oxygen prescription. I had just recently been able to get a primary care physician there. The driver who comes and does the deliveries "Rick" was very nice and explained that if I called and explained my situation to they're office, I might be able to keep the equipment until literally my next doctor's appointment this month, which is when I'll be able to get my renewal. I called and talked to 'Maria' to try and explain my situation, she literally cut me off from talking and insisted that I didn't need a primary care physician to get the prescription. Which is literally what I was told, by my clinic. She wouldn't let me even explain anything, was very short and rude. She is the reason I'm making this review, she needs customer service training, she needs to know that she's not a doctor, and not to treat people like shit. I've had issues with this company before, I haven't been able to use the tanks because I had lost the little washer that goes in the attachment, when I called they said they would mail extras, never happened. I've only been able to use the electric household converter. When it was time for a refill, one of the drivers literally panicked because my road to my place at the time had a small patch of thin snow at one of the curves, never got a refill. I live very far out, and when I have an episode the ambulance can be 15 to 35 minutes away, having the oxygen at home had saved me several trips to the ER, even saved me from passing out from not being able to breath. Honestly, I advise people to invest in buying a oxygen converter for your home, then to deal with the circuse between companies like this (who treat you like a commodity) and clinics, having to call all day just to get answers and prescriptions.

This company is not worth it. The owner only cares about the financial part of the care. Charging…read moreresidents for care they don't receive. And if it was up to owner residents would only be allowed to be in rooms 7 minutes for all care. Impossible to care for residents thoroughly these residents deserve the best care not worried about if someone is going to check on them throughout the shift. They have lived a long prospering life at the end of their life they should be cared for truly. Very few caregivers actually care for the residents. And the ones that do care get accused of not doing their job. Overall not a good company to work for or care for residents. Please take your family members elsewhere to get the quality care they deserve.

Serenity senior care services did an awesome job with my grandmother. Lizette the owner was there…read moreevery step of the way to answer any questions I had as well as her team! Thank you again for the amazing service my grandma loves you guys!

We've had lots of problems finding good caregivers to help our grandpa last minute when family has…read moreto go out of town so thankful to know about Roslyn team, they have also been easy to work with when there have been issues with scheduling or caregivers we don't like

Roslyn really comes through for you and your loved ones! They are extremely attentive and flexible…read moreas well. They show nothing but compassion to you and your loved one's needs.

On September first, 2025, I had a major emergency surgery for an aortic rupture that nearly killed…read moreme. I was hospitalized for two and a half weeks and I was supposed to receive 10 hours of assisted care per week but during the first few weeks I was home, I had no help whatsoever and I was in really bad shape. I had no strength or energy and I was restricted from lifting more than five pounds or raising my arms to wash my hair, etc. In addition, I still get extremely dizzy and out of breath when I bend over or even try to move too quickly. I have yet to receive the full ten hours of actual work from these so-called caregivers. I have been through three different workers, and only one of them actually worked, but I guess she doesn't like me or something so she quit. She was replaced with someone who was very lazy and a bit invasive for my liking. I am very uncomfortable with people that I don't know being in my house and she was not respectful of my boundaries. This speaks volumes about the quality of care that I have yet to receive. And to be fully informative, I have been stood up at least twice by what I believe to be the management team. No phone call or text messages when I cleared my schedule and waited for them to arrive. However, after the second person quit, there was a sudden and unexpected knock on my door and I felt like I was being interrogated by someone who I presumed to be upper management. I had to call the VA liaison to see if they could help me get a different company because it seems like they weren't going to send me a replacement for the one that I sent away. And I honestly don't know if I want them to anymore. I just don't see any point. --- 12/19/2025 --- This is not the end of this story but it is the end of this review. I'm still trying to figure it all out for now. I don't recommend this company at all. Especially if you or your loved one really needs considerable care. If you are paying for it out of pocket, please do your due diligence and find someone else that will follow through and show up.

An entirely unethical, unorganized, and unfriendly business, in my opinion. Deceptive and systems…read morethat are designed to avoid responsibility. Worst communicators. Do not use this agency if you value the well being of your elderly loved ones. There are other options.