Love this store and the large selection they keep! Lots of fun look for treasures and things you…read moreneed!

I ordered a queen size bed supposed to be put together they delivered it and put together I needed…read morea bed so I took it put it together. It was defective. I called that night. I called two times. After that nobody came to fix it. Nobody came to look at it they will not refund my money. They will not come get it or give me my money back, they said I had to refuse delivery in order to receive my refund! That just doesn't make sense!! How would I know it's defective if I don't try to put it together!!!

I walked into the store one day after work hoping to find the couch that I fell in love with at…read moreanother furniture store. I was able to find it (priced great) and Christian answered all my questions regarding the delayed deliveries happening across town. He helped me finance my dream couch and was patient with the entire process of me sitting on the couch for an hour deciding if it was THE ONE. Every step of the purchase from the financing to the delivery was easy and effortless on my end. Christian was easy to get ahold of, responded extremely timely to any questions I had, and my couch came a month early! After one week of enjoying the new couch, there was an incident that caused the fabric on a cushion to snag and fray. I again, contacted Christian and within minutes he was able to provide me with protection plan info and gave me all the info I needed to file the claim to get the cushion fixed! This is my second major purchase from the Ashley Store in Redding and I have not been disappointed yet!

Be very careful ordering from this store (Redding, CA)…read more We ordered a sectional and one of the pieces came damaged. The delivery driver stated we could not refuse delivery (they would not take it back with them), and that we needed to contact Ashley to get a replacement piece. We've been going through that process for 3 weeks now and have not gotten any resolution on it yet, they are now asking for more pictures (even after the delivery driver took pictures). I finally called the store today and the manager asked if I refused delivery? I stated that your subcontractor (for delivery) told me that I could not refuse delivery and that I needed to go through customer service. At that point I realized something was off. Funny enough, I have a ring camera setup inside to record our Scottish Fold cats (for my wife's Cattery business), and it's high on a shelf but it captures the whole living room area and the audio is surprisingly good. I let the manager know that I do have the delivery on video including the part where I open the piece and see the damage, and when they tell me I cannot refuse delivery. If this is in violation of Ashley corporate policy I believe this could be a legal issue. Really though I don't want to press it, I just want a new piece to replace the one that is damaged. He said the process would be to send someone out to see if they could fix it. It seems quite ridiculous to me that they could deliver something that is "new", that's damaged and not replace it with something that is new and undamaged. That Ashley would consider just fixing something that is damaged rather than automatically replacing it with something that is new and undamaged tells you really all you need to know I think about them as a company. I don't live by an RC Willey anymore, but I had an issue with something that came damaged by them before and they replaced it with a new item no questions asked. So do what you like ordering from them, they do have decent furniture for the price when it's not damaged, but know your rights and do refuse delivery, even if the subcontractors they hire to deliver provide you misinformation (or outright lie, depending upon what they have been told they are able to do). I have more pictures but I got one without the delivery driver's face in it here for privacy reasons (live photos is so nice, thanks Apple), but there is also some of the internal wood cracked and more other damage. It still works, but when you're paying for something new to come out of the packaging like this it's very disappointing. Ken

After going to Home Depot without any luck finding what I was looking for, we decided to try…read moreLowe's. It just south down Churn Creek Rd. Easy to find and plenty of parking. Going in it looks pretty much like Home Depot, but with a different color scheme. Again not a lot of service staff to direct you to where you wanna go. But better than Home Depot though. Walking around I did see the door knob locks, and I did need to replace one of mine to the garage from the inside of the house. I think they call that a "man" door ... weird name for a door I say! Anyways, pick out a doorknob lock. Then I wanted to find the chainsaws. I wanted a small cordless one. I did find the power tools and the cordless chainsaws, but most were way bigger than I wanted to deal with. I wanna keep my feet and hands! I did find some smaller ones, but they were name brands and cost way more than I wanted to pay for something I was just gonna use occasionally. Well, OK, I did get a doorknob lock so that's OK.

This is my favorite Lowes location. I live and work in Sonoma county but I am in this area for a…read morelot of the year too. This lowes has the best people working here. Soooooo nice and VERY helpful. Ill go out of my way to shop here if im doing a project. They are always ready to help you here!

Carl, Estimator, Project Manager came to my house this week to look at a water issue on my porch…read moreoverhang. While the issue, thankfully, was not as serious as I had thought and feared, Carl was thorough, thoughtful and respectful. Being an older single woman seems to present some people, especially "servicemen", with the opportunity to speak to me and treat me as if I am an idiot and assume they can take advantage. This was certainly not the case with Carl. He made helpful suggestions for how I could follow-up with a different type of service and left me with useful information. While my issue did not require the scope of work done by Chronic, I would definitely reach out to them in the future if I ever did need their services.

Homeowners, please be aware when considering this company. The subcontractors are now the owners,…read moreand based on my family's experience, the level of service has been extremely disappointing--especially in how elderly clients, particularly single seniors, are treated. My family member felt pressured into restoration work that was not what they originally wanted, which has now resulted in the matter being taken to small claims court. You may continue removing my posts, but I will continue sharing this experience to warn and protect other homeowners, especially vulnerable seniors, from going through the same situation.

Ashley was super welcoming, helpful and knowledgeable. Her adept familiarity of the brands matched…read morewith our needs helped us to select a refrigerator and dishwasher. A shout-out to Jacob and Dakota, the techs who delivered the two appliances. Friendly chaps indeed. They did an amazing job installing both items and explaining their functions.

Now comes the "UNETHICAL BRIBERY" from Carmona's. Tuesday…read moreMarch 24, 2026 Carmona's sent a service technician to replace the parts on our washer and dryer. The dryer parts were replaced and during my discussion with "Chris" the service tech we did decide to try less soap in the washing machine and see if it stops the noise before tearing it apart and replacing parts. The following day, I washed a light load and when I went to dry them, the dryer was making the same horrible noise after having the parts replaced. I reached out to the service tech and sent him a video of the dryer, making the horrible noise, even with nothing in the dryer. Because this has been an issue since day one when we bought them, and we have been given the biggest run around and lied to now for 4 months. I requested that we returned the washer and dryer and buy a different brand (speed Queen). I just want a working washer and dryer!!!! Thursday March 26, 2026 Lewis Chuck, who sold me the washer and dryer called and offered to give us $1200.00 for the new set we just paid $2216.75 for! In return, we return the washer, dryer, pedestals. *PLUS!!! LEWIS TOLD ME, "YOU ALSO HAVE TO REMOVE YOUR YELP REVIEW".******** I told Lewis we were NOT going to accept $1200.00 for a defective washer and dryer we paid $2216.75 for. What "really upset me" is, I felt like I was being bribed into removing my "HONEST YELP REVIEW" and "UPDATES". Bribery is illegal!!! When removing a review on Yelp, Yelp asks, "if you were offered a refund or other compensation to remove this review". In a world with so much corruption. I REFUSE to be a part of it!!!! We are now seriously considering a Civil matter in court to get the resolution we feel will be fair to us as a consumer.

Me and the Misses to La-z-Boy for a new couch. We were overwhelmed by the choices. We met…read moreBroghan and he explained all the different options. He was patient and spent lots of time with us. Since we've owned LazBoy in the past, we're anticipating another great couch. Thanks Broghan!!

When you spend 15k+ on a sofa you expect it to be of quality. After a week the back of the arm…read morebroke due to poor build quality. It then took 3 weeks to get a repair person required by the store to look at and assess the the problem the it took two weeks to receive the new arm,only to discover the wrong part was ordered. This has yet to be rectified. It is a good thing we purchased the extended warranty as it seems by the time it's fixed the warranty may expire.

Service was very good, I was provided a cart half way into store, where I dropped a jacket. I was…read moreso surprised. It was my own fault overloading my arms with items. But the pricing for many name brands was incredibly low and so reasonable !! Cashier was so accommodating with my large load checkout, he had a joyful personality.

This store never has anything worth buying. I've been in here over a dozen times in the last year…read moreand not found a single thing I'm looking for. There's a reason this stuff is cheap -- nobody can sell it. It's all garbage that nobody wanted its first time around. Avoid this place if you care about what you're buying.

From start to finish, the team in Redding did a fabulous Job. From the in home consultation to…read moreearly delivery and expert installation, the entire experience was AAA+. we Love our new blinds.

I love my new shutters waited a long time for them and I am very happy. The technicians that came…read moreand installed were friendly efficient and very clean highly recommend.

Plaza Interiors is a hidden treasure. I come from Scottsdale, Arizona where we have tons of large,…read morevery classy home decor/furniture stores. I consider Plaza a gallery! I get lost in everything amazing. The pieces are very sturdy and built to last. The store offers many different themes and many items can be customized. They even offer window treatments! Heather is very passionate about all that she does, she is a joy to talk to and her taste is exquisite!

Plaza Interiors & Ethan Allen are awesome! Great clearance finds! And great custom design services…read moreas well! The layout of the connected stores is really unique. I think it's neat! Heather, Bob, Tracy, Michele & Annette are all very patient and knowledgeable. I usually bring my foster kids with me on these trips and all of the staff talk with them as we are picking out new pieces. It's really awesome how family friendly they are. My kids really notice this and remember it. Ethan Allen & Plaza Interiors take great care in making sure our new, quality pieces make it home to Corning safely. And sometimes getting things into my small pickup is NOT easy and is time consuming, but they always check to make sure we are good to go! They know customer service! A+ The quality of ALL the pieces I have bought here are excellent! Will last a lifetime! Pretty awesome place in Redding! I always keep coming back. Absolutely the best furniture business in NorCal!

Love this place, one of the best in my area for affordable fabrics. Sadly they are closing within…read morethe near future. Always great costumer service and knowledgeable sales consultants that shoot you in the right directions.

I tried calling fr 3 1/2 hours and no one picked up phone......terrible customer service at…read morethis location