They always accommodate my requests for cleanings. They do a great job with the light cleanings. House is all tidied up and looks great every time! Plus they are fast. Thanks!! read more

The owner Phill was incredibly unresponsive with 12+ hour turn around time for messages. When I purchased the Groupon nothing was listed about providing your own cleaning supplies and it is not listed in the Groupon fine print. Well, now Phill is claiming all the supplies and tools will need to be provided. Also they claim it's just a light cleaning, whatever that means. For a guy like this blowing dust off a fan would be light cleaning. Just do yourself a favor and don't get their Groupon. read more

Found Home Clean Home SD though their Groupon deal for 4 hours of cleaning as I needed my place cleaned up before Mothers Day. They were booked up but was able to squeeze in an appointment last minute. The team was on time and three of them did a wonderful job with the common areas and two bedrooms within 1.5 hours. They even cleaned some dirty dishes I had in the sink! Thanks to them, my Mom will think she raised a clean kid. read more

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Home clean home started out very weWewe started out with Phil we started out with Phil and he seemed organized ... then when we got Linett there was less organization and they seem to show up late and House cleaning started to fade near the end and one day they cleaned my stove and left scratches all over it when they were Confronted over the phone Linett quit answering and never showed up again read more

Absolute,utter waste Of money! Owner Phil strongly lacks sense of ownership of his people's falling short of their service.Bought a deal on Groupon.Was made to understand light cleaning only which is fine. Got home from work hoping for a sparkly clean house only to be gravely disappointed.Carpet was not vacuumed.Stain in the sink and toilet still evident.Then we reviewed the videos and my jaws dropped! One lady could be seen shaking off the dirt from the rug straight into our carpet! It did not stop there...she took another toilet rug, placed it up against the wall and started combing down the dirt down to the carpet. Both cleaning ladies could be seen wearing their shoes on the carpet sans shoe cover! Light sensor was broken too.Lady kept pressing and pressing until it dented! Clearly caught in the video.When i told the owner about it...he said that his girl said it was already brokeN when they got there.Ridiculous! I gave the owner a lot of time to take accountability but to no avail thus i am doing this review.He offered to send them back to vacuum? No thanks!Given the quality of work this company has rendered and the owner's lack of taking responsibility and his lack of commitment to making things better...I think i deserved more than a " i can send them back to vacuum." read more

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My wife purchased a Groupon and scheduled for today at 11am. It's almost 2pm and not a word from the company. We have both tried calling both numbers provided on yelp and Facebook and they ring till they go to voicemail. Now they have wasted half of my day waiting for them to show. Would not recommend this company to anyone, it may seem like a great deal but not worth the extra stress. read more

Home Clean Home SD - Home Cleaning Near Me

I have actually booked this company on a reoccurring basis now, and everytime I book them they leave my place looking outstanding. They truly do work with your schedule especially. I work 60+ hours so they come in real handy when I need a good house clean for whenever my Navy fiance comes home from being out to sea ha ha. She is the one who actually considered getting a routine booking with them, not to say that I wasn't already going to myself. They are extremely good at their service and very reasonable priced read more

Home Clean Home SD - Clean Kitchen - Home Cleaning Near Me

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This "company" is a complete and utter scam. They are a cleaning service that does not clean "windows, floorboards, cabinets, bathrooms, bathtubs, or blinds." This is direct from their owner. They only vaacum. For $100+. Again, this is A CLEANING COMPANY THAT DOESN'T CLEAN. This is not my opinion, ask them. What. A. Joke. Reported to better business bureau. Do not get scammed. read more

Was very frustrating to see that the cleaners were in a rush to leave. They did not clean window seals properly and did the bare minimum with the stove and oven. I was upset that I paid an extra $35 to have that appliance cleaned and it wasnt. Bad communication. I asked a cleaner if they had moved the stove to clean behind it and she said yes. I pulled it out and it was untouched. When I spoke to the guy Phil he said they ran out of time that's why it wasnt done. Which is upsetting because I am paying for the service. Then I am told the cleaners dont move appliances. That would have been nice to know before I hired them. Floors looked great and carpet smelled nice. Besides that I wouldn't recommend this company. They do not clean well. They are rushed. The older lady is rude. Find another company read more

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I used them for their deep cleaning services. I'm not home often to be able to do this. My kitchen floor was very dirty. When I got home my floor wasn't touched, the rug was over the balcony wall and sinks and counters were clean so they were in there. I spent the next hour scrubbing my floor after paying $245.00. I was very upset. I still haven't been able to find my cereal bowls and my measuring cup and mugs were with my pots and pans. After seeing the rest of my home they did a really great job. The one thing I don't like is where they put things. It took a week to find my necklace, shower gel, and lotion. Still haven't found my cereal bowls. They moved my lamp in the living room. Like I mentioned before, besides these things their work was excellent. I will most likely use them again. Phil was awesome. He was very nice and helpful. I wasn't crazy about using Venmo to pay but will be easier next time. read more

I am handicapped right now. Due to this I purchased a home cleaning. I have difficulty getting around. The company said they came and waited a period of time (not true and documented). They said they would have called but they didn't have my number. I was outside waiting the whole time until I need to use restroom. When I got a hold of the manager/owner he stated it was my fault I didn't answer the door quick enough (DUE ) to my disability! He went on arguing with me and then cancelled the whole cleaning. I would never trust this company after the arguments (copied) to me by owner. My neighbor also noted the company was here briefly and NOT the time he stated. Poor business model! Capitalizing on the handicapped. Would not work with me at all. NEVER work with such a toxic business. read more

I tried Home Clean Home for the first time yesterday since my go-to cleaning service was unavailable. I am so glad I tried them! Phil was excellent with communication and getting me scheduled quickly at a time that worked for my schedule. He gave me a great rate and it was perfect for the amount of time I needed to get my home in tip-top shape! (Unlike other companies that quote you way more time than is actually needed). The cleaners arrived early and went straight to my list of priorities. They even sent an extra person at no additional charge! They were thorough, quick and did everything I was hoping for! I came home to a clean, nice smelling, tidied house and I could not be happier to have found a new cleaning company! Highly recommended!! read more

No call, no show, no communication whatsoever to communicate that their cleaners would or would not be coming day of. Awaiting a response to see if this issue will be resolved as I am disappointed. read more

They've come to my house a few times and have always done a phenomenal job. They do everything I need and they do it perfectly. Scheduling has never been an issue, Phil always contacts me the day before to verify. They always arrive on time, and before they leave they ask me to look at the house to see if they've missed anything. Great service guys, I'm very happy with your work. read more

I bought a Groupon deal and it exceeded my expectations. Nora and Norma did a great job. I asked them to do two bathrooms, the kitchen, and the living room and they put in the hours I paid for and left my place sparkling. Would definitely hire again. read more

The cleaners were supetb. They followed directions and my house sparkled! My kitchen and bathrooms were cleaner than with any other company I have used in the past. read more

DO NOT hire these people!! This is hands-down the absolute worst cleaning i ever had in my life, I found them on Groupon and added to my service by getting a deep cleaning, I said I would pay extra, but I wanted my house really clean, what a disappointment, not only the service awful, but the lack of professionalism after the fact was mind blowing. I found garbage on the floor behind garbage cans in the bathroom that they didn't even move when they mopped! they didn't dust my furniture, there were cobwebs everywhere, they were too lazy to even clean the top shelf that they left filled with dust! they skipped an entire room, and it's the room that they exited my house and they also added on an extra hour for that one room and added $80 to my service and literally left without touching it, I re-cleaned after they left and continued the next days to keep finding simple basic things in a light cleaning that we're not done, I am shocked. I believe Phillip lives in Mexico and isn't even a business here, nor are his workers, I wouldn't be surprised if they stole stuff from me as well, this was the worst service and customer service I've ever had in my life they are scam artists, Had I looked at yelp I would've never hired them because all of the reviews are horrible and true! This isn't even a legitimate business. Be ware read more

I used this service for my apartment and also got one for my boyfriend's place. They did a wonderful job at both places and we were very happy with the cleaning. read more

If I could give zero stars I would. The first thing I discovered when I arrived home, were marks all over my brand new quartz counters where the sealant was striped. I don't know what type of product they used but they caused some serious damage. After notifying them of the marks and providing photos, they're trying to say they were there prior to cleaning. You would think if something like that was discovered they would take photos themselves or notify me before cleaning but no. Now it's my responsibility to fix...? NEVER USE THIS COMPANY!!! They showed up an hour late and ruined my counters. I'm taking them to court read more

Home Clean Home SD - Home Cleaning Near Me

I have to say this was the worst house cleaning experience I've had so far. A list of things the cleaners didn't do-dust the living room, vacuum the hall or straighten the rug, wipe down the mirrors in the bathroom or bedroom, make the bed, vacuum/sweep my room. They did a okay job on the kitchen and bathrooms, but besides those areas, it looked like they hadn't even cleaned the house. I wish I could post pictures of the poor job that they did. And to top it off I contacted the manager and he was all apologetic and wanted to make it right, he said he would send someone to clean the rest of my house. Ten days later he still hasn't sent anyone. I guess customer service isn't their strength either. I won't be using their service again. read more

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So, I'm writing a second review because I couldn't be more pleased with how my home looked this week when the team came to my house. Nothing was missed! In fact, last minute kid stuff I couldn't get put away they organized. The details were not missed. Microwave was cleaned. Even last minute dishes were washed. They put leftover linens away in the linen closet. Everything smelled wonderful and the happiness I feel waking in my house is the BEST feeling! read more

OMG! The worst! I toke off work to let the cleaners in for their very first cleaning. No show. Got a text that said they would be three to three and a half hours late? Some story about the cleaners getting pulled over by the police, then not getting paid, the owner had no clue and was sorry but it was beyond his control. To top things off, told me on the phone the cleaners would be at the house at 12:30. Changed the calendar invite to 2:30 and I sincerely did not notice being as that we spoke on the phone. I have learned my lesson and will not be asking to reschedule. Complete waste of a half a day from work. read more

They start out great but quality of service declines with each cleaning. We've used Home Clean Home SD for the last five months. Phil was the first contact person I dealt with for scheduling and he was always very responsive to questions. The last two cleanings I've been in contact with Linette who is not responsive. The last cleaning appointment I had requested for the window blinds to be dusted and paid the additional $60. The blinds were dusted, however, the furniture was not and the tile floors and bathroom tiles were not entirely cleaned. They did a great job with the first two appointments only and after that they left the house not very clean. I texted Linette to voice my concern and even asked if more time was needed by the cleaning crew. It has been several days and I have not heard back from this company. read more

Very responsive to my inquiries which is a plus for me. I bought this service through Groupon for $79 for 3 hours. I considered that a bargain!! They brought their own cleaning products. They showed up on time and ready to work. They did everything I asked them to do, and did an exceptional job. My floors and bathrooms sparkled. read more

Very unfortunate, bad experience yesterday. It was not all bad, so I will also share the good parts. I used a Living Social coupon for 4 man hours. It said it would do the home of 3 bedrooms and 3 bathrooms, which means you need experienced efficient cleaners. Martha and her teenage daughter (Jessica?) arrived promptly at 9 am. Martha spoke English well, was friendly and polite. Her daughter was quiet and spoke little English. We toured the house, and I pointed out a few small details. I opted to only do 2 bedrooms, the 2 1/2 baths and said to leave the dining room until the end in case they were short on time. In my mind, I was opting for a more thorough job on a smaller scale. After 1 hour and 15 minutes, Martha, in the kitchen was still unfinished and Jessica was still on the first bathroom. I pointed out that there was more than half left to do and only 45 minutes left. The pace definitely picked up, but in the end, one bathroom was left untouched, so was the dining room. The upstairs, with mom's help, was vacuumed and swept, not everything was dusted, but most was. The stairs were vacuumed and I was told that cleaning the fingerprints from the banister was 'deep cleaning'. Oh well! Of the downstairs hardwood, only the kitchen was mopped. The livingroom got a 5 minute cleaning - still pretty dirty. And of course the dining room was skipped. They did stay an extra 45 minutes to accomplish what they did and I was grateful for that. They were about to leave and I had a $20 bill in my pocket ready to tip when Martha suggested I go upstairs to 'check'. That's when everything went south. Before the cleaners came, I hung my turquoise necklace on a hook in my bathroom. I wear it almost every day. It was gone!! There was no explanation other than the obvious! I concealed my anger and as calmly as possible said that my turquoise necklace was missing. I requested that they say nothing. If the necklace was returned, i would say nothing to the boss, Yelp or the police. To please take a moment to think about it. No. Immediately they both were loudly and vehemently denying. I told the daughter that now she couldn't ever wear it in front of her mother. Martha was adamant that she knew her daughter and she had not taken it. I countered that she couldn't 'know'. She called Phillip, the boss, and they spoke at length in Spanish. She said she was going to wait at the front door for the police. I tried to explain that SD non-emergency can take forever and that it made no sense to wait. They insisted on staying. I texted Phillip to call me and he did after a few minutes. First, he informed me that the call was being recorded. Fine with me. I went over what had happened and he kept repeating that he knew these people well and knew they couldn't have taken anything. And i said what I knew. Then he ssid he would csll the police and without warning, hung up on me. Having had a bad experience with the non-emergency line (ie waiting almost 2 hours on hold, then being just led down a rabbit hole), I was quite happy to have him call the police. At that point, I knew I'd never get the necklace back anyway. I do hold out the tiniest bit of hope that I will find it in some bush in my yard. This was a gift, so I do not know the value of it. It is 18" with small identical dark real turquoise beads. Not very ostentatious and probably not that valuable. I do not wish to imply that if you hire this company you will be stolen from. The odds are the same as with any other company. I believe this is a case of a teenager making an impulsive, stupid, regrettable mistake. I have written this to show the company response and as a cautionary tale. It is also pertinent that these cleaners were not experienced nor efficient. They definitely lacked in the time management department. Sorry to be so long winded. read more

They were FANTASTIC! I have had my apartment cleaned by other cleaners before but I have never had them be as thorough as these ladies were! They were friendly and hard working, and Phil kept in touch with me right up to the job... he actually texted me to let me know they were running EARLY and would be here in a few minutes which was awesome. They were like a two woman SWAT Cleaning team... I honestly can't say enough good things about them and will definitely have them back again! read more

Can't say enough about Home Clean Home SD, Phil and his team! Had to have them clean my mothers house in prep for sale. They were out the very next day, were extremely professional and took care of everything!!! House was a disaster before and just sparkled after they were done!!! You just don't get this kind of customer service any more. read more

Hired Orieta, Mary and Korey with Home Clean Home SD on short notice after my appointment with another company no call no showed the day before. The ladies were wonderful. I was running late because of traffic and having to push my previously scheduled appointments back from the inconvenience of the no call no show. The ladies were accommodating with my tardiness. They did a great job with the time remaining. Having a team of three made the job go faster. My only issue would be that they were on such a tight schedule and the manager Luis kept calling them individually asking for an ETA on when they will be done which prevented them from working frequently. I was told when I booked the appointment if I needed them for longer than the 1.5 hrs. I would be able to have them stay but based on the constant calls asking for updates it does not seem like this would have been possible. There was also a language barrier as only one of the ladies spoke English and was able to translate our dialogue to the other two. Outside of that, I would use them again. read more

Martha was great - in 3 hours she thoroughly cleaned 2 bathrooms, 2 bedrooms, my kitchen, living room and all the floors. This is my first time having a home cleaning service, Im sold! read more

This is my second time using Home Clean Home SD. Both times they have done an excellent job cleaning my home. Shayla and Nora were my cleaners this time. Phil notified me they could arrive a little early which was great. After I went through what I would like cleaned in my house they went right to it! They did a great job cleaning my home and I will certainly use them again. read more

I purchased a Living Social voucher and am so glad I did! The ladies ( I think it was Jessica and Norma) were very nice and were like whirlwinds whipping through my house in 90 minutes and leaving it sparkling. Seriously, my house has never looked better. They were meticulous and when Phil called 5 min after they left, to see if I was happy with their work, I told him what a great job they did. I will definitely use them again, and recommend them to friends and family. Thanks Home clean Home! read more

Hired to come out for a move out clean. At first, 2 people were scheduled to come for a total of 1.5 hrs. Last minute, one of the workers had quit same day so it was only one lady by herself. I reviewed everything that I wanted to be cleaned prior to her starting. She did a great job cleaning the blinds, oven, refrigerator, base boards, washer/dryer, bathrooms and windows. BUT, the kitchen was still a mess (counters, sink had water stains, outside of appliance still dirty, grease splashes on cabinets). The cabinets were not wiped down, the inside of the cabinets were not cleaned, under the sink was still a mess. There were still crumbs on the ground in the kitchen. I paid extra for her to stay a little longer, but I don't think it helped much. At first I thought she did a good job, but coming back later on a different day I noticed what was not done. I spent an additional 3 hours cleaning on top hiring them for 3.5 hrs. I probably could of just done it all myself without spending the money. read more