We have had our ATV's serviced at MS Powersports on 3 occasions now. they have done a phenomenal…read morejob in finding the issues, communicating what's needed and getting it fixed in a timely manner. We travel to Gastonia from Rock Hill because of the great service!

I have been taking my bike to the MS Powersport service department for about 3 years. They have…read moreALWAYS done me right. Even when there were some communication issues over the phone, they made it right. Friendly and they stand by their work.

Very helpful staff, especially Jason. We had an unusual situation but everyone was patient and…read moreaccommodating. highly recommend.

Definitely got a good deal here. A big thanks to David for…read moregetting me a lower price than I was expecting. Thanks to Harry who made sure I knew the features and correct break in procedure and to Brad who made sure everything was perfect before I left. I'm 61, bought and sold more cars and bikes than I can count and can honestly say that this was the easiest financing process that I've ever been through. The surprises were all good ones and the staff were all very friendly and professional. I'm glad I found this gem, because none of the other 3-4 shops I spoke with could even come close. I had resigned myself to doing this with a personal loan to keep costs low, but they weren't having it and stepped up with a killer deal. I'm not to saying the other dealers were bad, just that Full Throttle was that good, so much better in fact. Buy here. Period. It's worth the trip

Terrible shop that refused to service my bike!…read more I will be telling people to avoid this dumpster!

This place is bomb! Nate, Bill, Austin...the entire crew are just amazing…read more Moved to Charlotte 2 years ago and was looking for a shop to service my 2003 Ducati M620 Dark. Stumbled upon their site via Facebook and saw they had a shop full of ducs in their pictures, so I figured I give them a shot. Nate (owner) and Bill (shop manager) are just fantastic to work with, they know their bikes well, explain it in layman terms to me and are always friendly. They get the work done timely and their pricing is fair. Recently I've gotten the tank repainted and handle bars replaced. Nate even suggested some vintage decals and are now debating black gloss or white gloss on a matte black tank. We'll see. Not putting either on a freshly painted tank. If you are looking for a good quality shop with fair pricing. (None of that dealership crap!) Come here. There are always fun bikes inside the shop you'll appreciate to take a look at. Say hi to their shop cat too!

I made an out of state purchase from this dealer. The entire transaction was handled very…read moreprofessionally and I was kept informed during every step in the process. It was a very smooth process. Motorcycles were listed at a very competitive pricing and negotiations were very straightforward and hassle free. Motorcycle purchased is in excellent condition. I recommend this place and would myself go back again for my next purchase.

Picked up a 2012 Honda Sabre 1300 last week. I could not be more pleased. The staff is very…read morecourtious and knowledgeable. The prices are very reasonable and there is plenty of inventory for what ever you are looking for. I will also be letting them do all the servicing in my bike

They sell you warranties and when you cancel they try not to give you a refund. My warranties were…read morecancelled on Sept. 23rd per warranty company here it is Oct 27th and they still have not refunded my money. Apparently, the dealer makes money off selling these and don't want to complete the refund. I am currently pursuing legal action, so ridiculous. buyer beware of this company.

Bought bike in July 2025, bought warranty, ended up trading bike in September, Have been trying to…read morecancel warranty and get money refunded, no one will answer me or reply to emails- piss poor. On Indian protection plan website- says cancel any time and if within 60 days and no claim made will get full refund! They took money and now do not want to refund cost of warranyt let alone even answer or reply.

I've owned every manufacturer except Indian at this point. Currently on a Honda. I've taken it from…read moreGreensboro to Concord back to Statesville for service and yet to find a good, or even expected, experience. I ran into the owner at a local restaurant and he told me to bring it in. Even though this Honda stuck out like a fart in church at this Harley dealership, the staff was great, and turned me around in a day. Chatted with three or four of the staff while dropping off and a different group at pick up, all were welcoming and easy conversations even about my Honda. If you aren't in a cage, on two or three wheels, this is the place you want to be. Could not recommend more.

5 stars isn't enough. Amazing work, amazing turn around time on the repairs. Professional and…read morefriendly staff. If you are looking for an amazing motorcycle shop look no further.

these people do great work for a fair price my atv is running great now I would recommend them too…read moreanyone needing work done too their motorcycle or atv.

Great service at team charlotte very informative about my bike in and out in good time great…read moreservice and hospitality thanks team charlotte

I have had these guys work on a couple of my bikes. They did a good job and the price was fair…read more They were super busy and it took a couple days longer than they said it would but at least they did it right. I would use them again.

Vvvvrooom...vroom vroom vroom....vvvrroooooommm…read more... Getting a headstart on planning my 2016 adventures and decided to see about knocking another item off my bucket list: Riding a motorcycle. Was greeted by a rugged cool MacGyver looking guy who delivered a private Motorcycle 101 crash course (pun!) as we walked the lot. He asked about my intended use and presented some hardcore but stylish options. Many styles & specs to choose from. The staff are friendly and aren't all up on you while you browse. The indoor showroom is small, but is well-organized so despite the room being packed, you get to walk around each one and inspect them. It was busy and there were a few test drives of some of the more recreational vehicles going on. Got a chance to see the joy of riding these vehicles up close. I'm in.

Don't Buy from these guys! Go to Winston Salem they're GREAT!…read more I spent over 26K on a New Can-Am Spyder RT-Limited (top of the line) and barely got enough gas to make it to a gas station. It couldn't have been checked out .....and it was suppose to be brand new. There were lights not working, The side covers weren't properly installed & as far as the new bike orientation when I picked it up....well lets just say no one showed me how to even adjust the radio & set channels for 3 weeks.... but hey "Read the Manual" BUT THAT IS THE GOOD NEWS!!!. Their parts department where I spent another thousand or so sold me a helmet that hurt my ears so badly I begged to swap it out. Then they canceled the helmet that I had ordered for my wife to match because (I latter found out) the helmet was being discontinued and was close out and her size was no longer available. So, not only could I not get a matching helmet for my wife....mine hurt so badly I had to go and purchase one somewhere else since they wouldn't make it good. There excuse was they couldn't take back helmets once sold...yet all internet companies give a 7 to 14 day return for fit and customer service.... and I had complained since the very first time I rode the bike home. So, how much do you have to spend to get good customer service....well it is obviously over $27,000.00 dollars. Except I went to the Can-Am dealer in Winston Salem who I didn't even buy the Can-Am from and they have taken care of my every need....long drive YES, but it is nice to be treated with respect. Oh! and when I called Can-Am to share my experience with them.... I get a call the next day from the dealer..... not to make good on the helmet.... or the gas.... or fixing my lighting issues, but to nicely blow me off and tell me they will be "sending me my tag" so " I won't have to return to their dealership since I felt they treated me so badly". Not a PROBLEM..... and I recommend no one else should either.