Very helpful staff, especially Jason. We had an unusual situation but everyone was patient and…read moreaccommodating. highly recommend.

Definitely got a good deal here. A big thanks to David for…read moregetting me a lower price than I was expecting. Thanks to Harry who made sure I knew the features and correct break in procedure and to Brad who made sure everything was perfect before I left. I'm 61, bought and sold more cars and bikes than I can count and can honestly say that this was the easiest financing process that I've ever been through. The surprises were all good ones and the staff were all very friendly and professional. I'm glad I found this gem, because none of the other 3-4 shops I spoke with could even come close. I had resigned myself to doing this with a personal loan to keep costs low, but they weren't having it and stepped up with a killer deal. I'm not to saying the other dealers were bad, just that Full Throttle was that good, so much better in fact. Buy here. Period. It's worth the trip

We have had our ATV's serviced at MS Powersports on 3 occasions now. they have done a phenomenal…read morejob in finding the issues, communicating what's needed and getting it fixed in a timely manner. We travel to Gastonia from Rock Hill because of the great service!

I have been taking my bike to the MS Powersport service department for about 3 years. They have…read moreALWAYS done me right. Even when there were some communication issues over the phone, they made it right. Friendly and they stand by their work.

All went well with Hollywood Cycles approximately 13 items was replaced on my 1998 FLHR M=54112…read more I was given an appointment for the services and Jack listened to my issues and asked detailed questions about the motor serial number, vin number warranty information all questions that were important for him. I wanted him to go through the bike and replace everything that was worn and that exactly what Hollywood Cycles did for me. Now my bike rides very smooth and tight. I can put the bike in neutral mode without hunting. I'm a very satisfied customer and I would recommend his professional services.

I very unhappy with the service I received at Hollywood Cycles,I was once a loyal Customer for…read moreover ten years,with multiple repairs with 100% satisfaction and many 5 star ratings,but all of good service ended about a year ago.I purchased a SandS motor for a Heritage softail classic, Hollywood assured me that engine was Good and Had no problems and He said that he would stand by his assurances if there were problems with the engine, His mechanic installed the Engine, started it and saw that engine was smoking, when I got to shop to take it home,Hollywood said that the Smoke was due to Oil residue because of installation, the smoking continued, so I returned the to Hollywood Cycles and left the bike with him Second time, Hollywood inform me to come back and get the bike again, when got back to Shop started up and it still started to smoking again,Hollywood who has been in the motorcycle repairs for over 30 years know that this engine was back and that it needed a Rings and other internal parts repaired, I returned the bike again for the third Time,and it told 3 and half months to get it fixed, I just got it back August 7 2024,and also got a bill for 1525.00 dollars, so Hollywood sold me a Bum Engine, and then repairs it and then charges me to repair a bad motor which he sold me,I hate to say but Hollywood Cycles is not a totally honest Establishment, I will never do business with this Business again, and I will never refer anyone to this Business again, I am not the only customer who he has Scammed, if you are going to do business with this guy BEWARE GET EVERYTHING IN WRITING!

5 stars isn't enough. Amazing work, amazing turn around time on the repairs. Professional and…read morefriendly staff. If you are looking for an amazing motorcycle shop look no further.

these people do great work for a fair price my atv is running great now I would recommend them too…read moreanyone needing work done too their motorcycle or atv.

I made an out of state purchase from this dealer. The entire transaction was handled very…read moreprofessionally and I was kept informed during every step in the process. It was a very smooth process. Motorcycles were listed at a very competitive pricing and negotiations were very straightforward and hassle free. Motorcycle purchased is in excellent condition. I recommend this place and would myself go back again for my next purchase.

Picked up a 2012 Honda Sabre 1300 last week. I could not be more pleased. The staff is very…read morecourtious and knowledgeable. The prices are very reasonable and there is plenty of inventory for what ever you are looking for. I will also be letting them do all the servicing in my bike

Took my 2002 Honda Rancher,that I had just purchased for $2000, to have breaks replaced.. Dropped…read moreit off Feb 10th, 2022. The young guy wrote my serial number down on the invoice right in front of me. Also wrote my name, number, type of 4 wheeler, and what I wanted to be fixed. After almost 2 months of waiting on a "part" to come in, I called to inform them I would be coming to retrieve my property. I told them I would pay for any work they had already preformed. I was told at that time the "part" had finally came in and they was almost done. Waited another week, still no call from them. Called them back (this was on a Wednesday) to be told my 4 wheeler had be stolen out of their shop the previous Friday. I go up there to talk to these people face to face, because I'm really not believing a word they are telling me. I asked about camera video, an alarm system and I'm told they don't have either. And they say they are not liable for my property if it was stolen. And out of all the light weight dirt bikes in that shop, my rancher 350 4 wheeler was the only thing missing. They also tell me if I don't have the serial number there is no way to prove ownership. I reminded them they wrote the number on my invoice. The man said no we don't have the number. I had them get my paperwork, and it showed they had scribbled out the number. When asked why, they said oh that was where I wrote a part number down. I was like dude I saw the other guy with my own eyes find the numbers on the 4 wheeler and write them in that same spot on the invoice. Long story short I told them I would see them in court. Well I get a call today offering me $1500 not to go to court! And the police report states the item was stolen Saturday not Friday. These people are dirty I would not do any business with these scum bags!!!

Terrible shop... they said that they repaired my exhaust without my consent, and as soon as I drove…read moreoff...my exhaust fell off...called and took it back...then these crooks charged me again to fix what they messed up...now my radiator is not working...smh

Terrible shop that refused to service my bike!…read more I will be telling people to avoid this dumpster!

This place is bomb! Nate, Bill, Austin...the entire crew are just amazing…read more Moved to Charlotte 2 years ago and was looking for a shop to service my 2003 Ducati M620 Dark. Stumbled upon their site via Facebook and saw they had a shop full of ducs in their pictures, so I figured I give them a shot. Nate (owner) and Bill (shop manager) are just fantastic to work with, they know their bikes well, explain it in layman terms to me and are always friendly. They get the work done timely and their pricing is fair. Recently I've gotten the tank repainted and handle bars replaced. Nate even suggested some vintage decals and are now debating black gloss or white gloss on a matte black tank. We'll see. Not putting either on a freshly painted tank. If you are looking for a good quality shop with fair pricing. (None of that dealership crap!) Come here. There are always fun bikes inside the shop you'll appreciate to take a look at. Say hi to their shop cat too!

Worked with Romy (by the way 5 stars for that guy). He was pretty patient after weeks of phone…read moretag. Finally I came in and looked at some numbers but I knew what bike I wanted. Romy was very knowledgeable on sales deals how to get the numbers right to get me on a bike. I was able to squeeze in an exhaust to lessen the expense of adding it latter thanks to him and purchased the bike. Bought it on 4-09-26 The bike is awesome sales was great! The only wiff in the mix right now is I was told usually the exhaust takes about a week to arrive so if I put 600 miles on the bike I could knock out the service and get the exhaust on the bike to get right back on the bike. Of course I'm excited so I put 600 miles on in 4 days!!!... I called Romy, think that's who I should call, to schedule and make sure the exhaust would be there cause I was gonna bring it by on the 14th... but I should have called service to schedual the first service... also after just buying a car I thought first service is free especially on what I thought would just be a check up. But no Ducati does not run a program like that I was informed:/ but that's on me for assuming! Once I talked to service about the exhaust and service he was very helpful and gave me a date to bring it in. It's not this weekend or next weekend but shortly after which is a bit of a bummer. Knowing that I wanted to do both he wanted to check with parts on the exhaust arrival. 5 stars for service for listening and understanding what my goals were and squeezing me in. From what I understand April is a hectic bike repair season! Making sure I realigned my expectations I reached out to parts. In parts I spoke to Michelle ( 5 stars for her too!) Michelle went the extra mile and found my info, reached out to get in touch with the shipper, stepped over to Romy make sure everything is up to date. Called me back in literally 5 minuets and updated me that tracking was confirmed and the exhaust would be in when my check was scheduled! The whole team here is great but why 4 instead of 5? With all the hand offs in this environment. The team supported each other really well. But spending $37,000.00 buying add ons and shop time and strict manufacture specific maintenance intervals and delivery times. It sure would feel smoother to me, the customer, if sales just worried about sales, parts worried about parts, maintenance worried about maintenance.... I would have loved to have a dealership liaison or a transition person that would help keep expectations timelines and structure the handoffs from one department to another. In my opinion everyone I have interacted with has been happy, professional, realistic and forthcoming with good information! guys thank you!

Dangerous Mistake and Zero Accountability…read more I want to preface this with stating that Fairfield is top notch and a great sales person. This lies with whomever the manager is. I had a deeply disappointing, and frankly dangerous experience at Motorcycles of Charlotte. The same day I purchased my motorcycle from them, I discovered they had installed the wrong size front tire. They mounted a 110/90 tire when the bike clearly requires a 130/90, which is a major safety issue. While riding on the interstate just hours later, the tire came unseated, putting me at serious risk of injury. When I brought this to the shop's attention, the manager denied any responsibility, refused to replace the tire, and tried to blame me for supposedly hitting a pothole - something that absolutely did not happen. A tire coming off the bead on a brand-new purchase due to their installation error is not something to deflect or ignore. This wasn't a minor oversight, this was a life-threatening mistake followed by poor customer service and zero accountability. I strongly urge others to double-check everything if you choose to buy here, or better yet, take your business elsewhere. Your safety should never be compromised by negligence