Alas, I have found a new mechanic! Apparently, traveling to and fro in my Camry, I've racked up…read more238k miles. I started to notice a "whump, whump" sound coming from my front tire. While providing a constant beat to drive to (and practice freestyle rapping) is was irritating as hell! I took it to another shop and they told me the tie-rods (?) were bad...had them replaced... WHUMP WHUMP! Went back and had new struts put on... WHUMP WHUMP! DAYUM! Finally something kicked in and I decided to find a local reputable company and I really hit the jackpot with Darrell's. Here's why: 1) I found them online and they had great reviews. We all know the power of a good review from happy customers! 2) After I performed my freestyle rap of what was wrong with the car, the owner Terry said "Okay, let's go drive it." What?!? I didn't realize that the other place never drove my car!! I was thrilled! 3) The diagnosis and suggested repair conversations were amazing! It was like a medical diagnosis from a really compassionate doctor. Even with the unexpected additional service I needed to get my car in tip-top shape, never once did I feel like I was being lied to or taken advantage of. I'm really looking forward to a long vehicular relationship with this garage! Now to go drop this rap album! First single, "Do da Whump, Whump!"

Driving from ATL to CLT for a funeral and my 2006 Corvette broke down on I-85 with what I thought…read morewas a tire problem. Had it towed to Darrell's and dropped there (it was 7:30p at night). Rented a car and came back to Darrell's at 8am and explained my symptoms. They knew exactly what it was likely to be (a suspension problem). I asked if it could be fixed on Friday so I could drive home. They did! And washed and detailed the car so when I picked it up Friday at 2:30 we could hit the road home confidently. Car handled perfectly. The repair was very reasonable. Great job by everyone at Darrell's. Highly recommended!

I was extremely satisfied with Cassie Harlow for her honesty and patience with helping me to find…read morethe correct used car within my budget. The whole staff was very upfront with all information and answered all my warranty and technology questions.

Service Manager, Daniel, and his staff are top-notch! Whether it's a routine oil change, new brakes…read moreor a larger repair, the job gets done efficiently by expert technicians! A+++

sprinter Van nightmare I took my van to Wellman automotive…read morerepair shop in Gastonia in late October they diagnose my van with a bad turbo so they replaced the turbo I picked my van up two months later the problem was identical when I picked it up I drove the van out 1 mile from their shop the van stopped running I had to call Lynn for a tow I called Wellman's no one would answer the phone I called back two more times the lady answered the phone and I asked for Duke to call me the next day well the next day came and he never called I'll keep everyone posted on what is actually wrong with the van but two months and $2000 later that's a hard pill to swallow and no Customer Service from Wellman's just beware of what shop you take your vehicle to

Moved to the area recently and needed a mechanic for maintenance and minor repairs to my Audi…read more Wellman technicians are knowledgeable about imports and do the job right. I usually talk to John Michael and he knows all about my car. They are honest with you about their work and treat your vehicle like it was their own. They will go above and beyond to help you out and are super friendly. Highly recommend their services!

Gary L. Have no problem bringing my vehicle here. This guy…read moreis a sweetheart! He will help you out of a bind. Genuine southern hospitality!

I dropped my car off on Tuesday morning first thing. No communication. I had to call and see what…read morewas going on. Wednesday no communication. Had to call again, couldn't tell me anything. Thursday comes and still nothing. I had to call the owner and then go down on my lunch hour to see what was going on. The mechanic told me the problems and said he would get back to me on Friday (today) still nothing. In the meantime, I am renting a car and it's getting expensive. So... I have no idea where my car is at regarding the repairs and how much longer it is going to take before it's done. I have been going there for years and they have always been very good when it comes to communication. This time they have not and I am angry that they won't tell me what is going on and how much longer they need my car. Not scoring any points with me so far.

I was on vacation with my wife, when my 2017 Ford Fusion broke down about 3 miles from this Mr…read more Nobody repair shop. I know this because my AAA tow told me so. Earl, the tow truck driver, was great, by the way. Hat's off to Earl!! And his 4 kids! My Fusion would not move due to a "brake system failure". So, a pretty serious alert, in my book. Earl took us to the Mr. Nobody(which I had never heard of) and dropped us off. The wife and I were supposed to head 300 miles back home the next day, so pretty nervous about how this was going to go. We stepped inside, began to describe the situation and Jason, came out of the garage and into the front area. We repeated the alert description and he immediately went outside stating that "he had an idea what was wrong". He looked under the hood for 5 seconds and said "yep", there's your problem, pointing to a part of the engine. He was very familiar with this transmission cable breaking and causing the car to stop functioning. They ordered the part and we walked down the road to grab a bite to eat. By the time we finished and started walking back down to the shop, the call came in that the car was fixed and ready to go!! What a relief that we were dropped into their lap! Jason was awesome, Josh at the front counter was great(parked our car in the shade away from the North Carolina summer sun). The whole breakdown and repair only cost us about 2 1/2 hours out of the last day of our vacation. Can't thank them enough!! RB and AB in Ohio

If you are a female I would not take your car here. They tried to rip me off and tell me I needed a…read morenew alternator. Turns out it was just the battery. I took it to another honest repair person and they told me just the battery and been driving it for months now with no issue. Nice try guys

I was looking for a 2016 Tacoma Off Road with crew cab and manual transmission and started my…read moresearch on Toyota.com. I've corresponded with 5 dealerships that asked me stop by to start the process and they don't even have the truck or any intention of locating since I wasn't physically there. Toyota of Gastonia was different, Dan Matkin send me an email and asked me to text him what I was looking for. We spend about 20-30 minutes texting and he was able to locate a truck and came to an agreement on the trade-in and purchase price on the vehicle. Granted Dan give me an estimated trade-in on the assumption that I was truthful with the condition of the SUV, the price was more than fair. I called and spoke with Nick Thompson and left a deposit on Friday and was called on Monday to inform me the truck was ready for delivery on Tuesday. We stopped by and dealt with Kevin Brown because Dan wasn't available, but he had handed Kevin almost all the paperwork and there was no bait-and-switch tactical involved. I was initially a bit reluctant, but Kevin was a great guy also. I was initially sold on the 2.9% for 72 months, but the promotion ended a day before while they were transferring the truck from another dealership. I did confirm the promotion rate ended through other dealerships as well, so it wasn't their fault. The best they had was 3.9% for 72 months, but Nick Thompson was able to meet me in the middle due to my credit score and off we went to the finance manager at the sister dealership at Mazda in well under 30 minutes. We planned on transferring the plate from our existing SUV to the Tacoma, but didn't realize that that wasn't possible if my wife, who financed the SUV, wasn't on the loan also. So in the middle the singing we had to start over again to add my wife to the loan and registration for the Tacoma and spend an extra 30 minutes. Jay Kumar, Finance Manager, had another customer waiting but never appears to be frustrated and he educated us on the different service contracts but was never pushy. We left after 90 minutes after arrival to take delivery of the Tacoma. But it doesn't end there, a few days later we received a tin box with cookies which were actually pretty damn good. I also had to text Dan again to get an official odometer reading so we can cancel the existing service contract on the trade-in. He responded promptly and still provide excellent customer service, even after the deal had already been closed. Buying a car at Toyota of Gastonia was by far the easiest and fastest car purchase experience for me and I've purchased new on several brands such as Acura, BMW, Honda, Nissan, VW and now Toyota. As with anything in life, your miles may vary. It all depends on who you get on the other end of the line. Dan, Nick, Kevin and Jay are definitely assets to Toyota of Gastonia.

Total LIARS sales and service . I'll never deal with them again. They use bait and switch tactics…read more The lying NICK had ne take 2 hours out of my day for a car that wasn't even there. I'm filing a complaint with fair trade commission and BBB. This is unbelievable! Those people obviously don't need to sell cars. I wouldn't buy from them ever I can't stand liars! If I could give them a 10 star negative I would.