I'm seeing 3 1/2 a star I'm surprised they have any star…read more
You have to be careful with this place.
Each time you're there, they will charge a different price depending on how much they can get out of you. One time I paid $90 for a small coat, and I should've asked the price the second time they charged me 150.
I had an experience I dropped off my silk skirt, and I couldn't find my top because I left it at home.
I dropped off the top at a different time.
When I went to pick it up, the lady was asking for my phone number?, which I gave.
I gave her my phone number and she said there is nothing under this number?? then I gave her my daughter's phone number because sometimes I drop off stuff under her phone number, and she said NOPE, there was nothing but with a snorkel Rude smile on her face. She was condescending, and trying to tell me that I did not drop off anything??!!
I was getting frustrated with her, so I said lady please go back there and take a look. It's pink and it's supposed to be ready by today.
She went back there and she said there is nothing in pink back there.
Then I started looking on my phone. With the experience, I learned not to trust them, so I always ask for the price and take a pictures of the receipt when I drop things off . They hand written the receipt with the price on it. As I was searching on my phone, I found the receipt.
I showed it to her, and she said I misspelled my name?? I misspelled my name, I told her seriously. Was I the one who entered my name in your computer? Or you ask for the spelling of my name, but you entered the wrong name. Regardless, my phone number should've been enough.
Thank God, I found the receipt, it was exactly the first phone number I gave her, apparently in their system, they misspelled my name.
When I was giving her my phone number, she said there is no name matching with this phone number, but it was only one letter off
When she brought my silk top, I paid for it and I left the store
I left a review on Google, and someone pretending to be the owner of the boss called me back
I was in the middle of having dinner with my daughter, so I asked him to call me back
When he called back instead of apologizing, he started attacking me that I misspelled my name?? I felt like we had some mental issues . I was shocked with his level of audacity, demeanor, and customer service . how do I misspell my name when you guys ask me the spelling, and on the other side of the screen, you enter the wrong name.
I was getting furious with him, he said he already got the feedback from his worker and he's not worried about anything.
If you're not worried, then why did you call me? Was my review bothering you?
So I said then, why did you call me? He said he's going to make a report to the police in Manhattan Beach that I'm never allowed to come to his stores. And also he was going to make up, lies that I never paid for the product, and you will charge me for shoplifting???
Now this kind of crime is happening in this town probably all the time, but I couldn't believe my ears what I was hearing. I couldn't believe what a criminal this man is.???
Not only trying to make it better, now he was telling me that he's gonna accuse me of shoplifting in a freaking dry cleaner, where there is nothing to be stolen??? Frame me with the police. What an idiot. What a low class. Way to go to make enemies buddy.
I see all his locations Has 2-3 stars, I'm really not surprised at all.
What a horrible Criminal I would say, and that's all the opinion. I have about the dry cleaner..
They clean very well, but the way they approach people and how they ripe off people and charge whatever they want, is awful.
I do not recommend this place at all