1. Hollister Moving & Storage

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Salinas, CA

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Hollister Moving & Storage

3.4 (63 reviews)
Closed • 9:00 am - 4:00 pm

Services - Hollister Moving & Storage

In-state moving

International moving

Out-of-state moving

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This was a very nice antique dining table

If I could do a zero I would!! The entire story is too long to post, but the bottom line is just DON'T USE THEM! I paid a lot of $$ to have them move me to Wyoming. They either broke or 'lost' everything that I own. They have ignored my phone calls, emails and even a letter from an attorney requesting that they respond to the claim that I filed w/ them. Their 'insurance' obviously means nothing. Their statements about they'll 'take care of you' also obviously mean nothing. I'm sure Carl believes that because I'm out of state I can't do anything. Well, I may not be able to get anything done in CA, but I'm filing a complaint w/ the FMCSA and will write negative reviews on every possible site that I can find to keep them from doing this to anyone else! Shame on all of you at Hollister Moving and Storage for taking advantage of people at one of the most vulnerable and trying times!!

Chris H.

I tried to support the local team with my move and greatly regret doing so. On the day of the move the team arrived short at least one planned laborer so they quickly found themselves behind schedule. It was a local move, so this led to a late start unloading at the new home. I ended up having to help unload and they still worked well past midnight. The team did not use any protective coverings, so there wasn't a corner or doorframe that wasn't scratched or needed repainting. They reassembled a bed incorrectly (which later collapsed when a house guest used it). When leaving they drug the lift gate of the truck down the driveway (causing gashes), drove through and damaged a retaining wall and irrigation system, then backed over the mailbox. The claims process took months and they low-balled the repairs claiming no need to fix the driveway since there were other blemishes on it. I've decided it's not worth my time to go to small claims court, but would highly discourage anyone from utilizing their services.

Outside of my house on moving day.  Hollister, CA

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Ask the Community - Hollister Moving & Storage

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Review Highlights - Hollister Moving & Storage

“I have worked with Carl and/or his employees for many years.”

Mentioned in 24 reviews

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(34 reviews)

This is a long overdue review, but I wanted to give a shoutout to Southbay moving and IN particular…read morepacking leader James (Jimmy?) who oversaw the packing crew at my house. I've done enough moves to realize when someone takes proper care of our things and Jimmy and his crew did exactly that. The crew was responsive and empathetic to my concerns. He even went above and beyond by addressing some concerns that occurred with the actual movers on moving day. I give Jimmy and his crew 5***** stars and definitely recommend.

South Bay Moving Systems overcharged us by over $4,000, violated their contractual delivery…read moreguarantee, charged for services we explicitly declined, and then completely ghosted us when we attempted to resolve the issues. We are now forced to dispute the charges through our credit card company and file complaints with federal regulators. What Went Wrong 1. Massive Billing Errors & Overcharges Original contract: $7,284.89 (later adjusted to $7,194.78 based on actual weight) They charged us $10,244.04 on July 25th - nearly $3,000 MORE than the entire contract amount Added an unauthorized $650 charge on July 27th for repacking services we explicitly declined via email Issued an incomplete refund of $6,509.08, leaving us overcharged by $1,575.18 They admitted to the billing errors but have not corrected them 2. Broken Delivery Guarantee Contract explicitly stated: "guaranteed delivery within 5-11 days from pickup." They delivered on day 12, forcing our family with two small children to sleep on air mattresses and eat takeout because we had no kitchen supplies. There was no apology, no compensation, and no accountability. 3. Complete Communication Breakdown Promised on pickup day (July 16th) that we'd receive delivery scheduling information Went completely silent between July 18-25 despite our calls As a family moving cross-country with small children, we had no idea when to expect our belongings Had to repeatedly call just to get vague "within 11 days" responses 4. Management Refuses to Respond After the billing disaster, I attempted to resolve directly with manager Justin Jenkins - who is the CEO's son. I have had to pro actively reach out to him every day for over two weeks and nothing has been. He promised to put me in touch with the CEO which has not happened. We are 2 months past the move and they still have our money. A friend in King City, CA asked if they should use Southbay for an upcoming move to OR and we told them no, and Id say the same to anyone looking at this review

Poulos Moving Systems

Poulos Moving Systems

(50 reviews)

Poulos handled the truck loading and driving for our move across the country this summer. I'm in…read morethe military, so we've moved domestic to overseas and vice-versa many times, but this is the first time we've had two different companies for packing and driving. The packing company (a local company, not Poulos) did an "okay" job on the first day, but the guys from Poulos absolutely knocked it out of the park on the second day. Brian was at the house ready to go before I even arrived, right at the beginning of the "arrival window" at 0800. He and Cristian started off strong, and as the day went, Nathan and many more team members showed up and seamlessly integrated into the flow (Josh, Octavio, Chris, Emanuel, Luis, and both Davids -- apologies if i missed anyone!). The guys clearly understand the importance of being professional and personable, and everyone was courteous and respectful of our house and property. They worked quickly and efficiently as a team and had everything loaded and ready to ship by 1630. Moving with the military is always stressful, but Brian and his team went above and beyond to make this as easy for us as possible. This was the best interaction I've had with a moving company in 15 years of service. They have my highest recommendation, and will be my preferred TSP in the future. Great job guys!

Great moving experience! Immanuel, Carlos, and Ivan were wonderful. They were very professional and…read morefriendly and made the moving process as seamless as possible. Immanuel constantly asked if I was satisfied with the process, if I had any questions, and if there were any things I wanted to change/fix. The communication was amazing, and I felt very comfortable the entire time. They finished my whole apartment + storage in a few hours. I've moved 3 times so far as a military member and this was by far the best moving experience!

Hollister Moving & Storage - movers - Updated November 2026

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