We brought our RV in for repairs, and not only did they fail to fix the original problem, but they recommended we purchase a new refrigerator and AC unit for the bedroom. The coach is a 2023, we have used it 6 times. The refrigerator will not cool and the bedroom AC worked 1 time. We have had the coach in 3 times for the AC. Now the service department at Blue compass is telling us we need to purchase a new fridge and AC unit! Is this the standard for a coach that was over $100,000 and use 6 times? Our glass shower door shattered last year, we didn't even bother with that. Seeing as how the Blue Compass service center is of no help! To make matters worse, Jeff the service manager has been repeatedly rude and condescending. He talks to my husband, a 21 year vet and fire fighter, as if he is an idiot. His communication is poor, and he makes you feel dismissed and talked down to. We purchased the coach their brand new in 2023 and trusted they would provide honest, professional service, and they fell short. I would not recommend them to anyone for purchasing or repairs. Our next step is Grand Design and then an attorney. read more

I will start off by sharing that we are very particular and cautious when it comes to any type of major purchase - we do our diligence. We recently had the pleasure of experiencing an exceptional buying journey with the Holland RV team in Santee. Unlike the usual caution and skepticism that comes with dealerships, our experience with Holland RV was refreshingly different. Their commitment to meeting our needs was evident at every stage. As first-time RV shoppers, our encounter with Bonnie from the moment we stepped into their welcoming dealership was very refreshing. Her patience in addressing our questions and attentiveness to our needs stood out. She went to work for us to recommend and locate the perfect motorhome that catered to our requirements. In fact, Bonnie was as equally as excited as we were when we locked in on our selected motorhome! Jeff, the service manager, dedicated his time to providing us with an in-depth walkthrough and Q&A of the RV before we even made our decision. Marty, the finance wizard, managed to secure a lower interest loan with a well known lender, surpassing what our own bank and credit union could offer. His expertise truly saved us money. Mike, the General Manager, left an indelible impression with his personable and straightforward approach. We really appreciated his transparency and genuine attention to making sure that the Holland RV team met all of our concerns and needs. This high level of attention to our total satisfaction even continued AFTER we closed the deal. This alone should influence anyone of you who have encountered "who are you again" post sale treatment should understand this reference. Throughout the entire process, the team at Holland RV exhibited unwavering respect and courtesy. Their genuine care for our satisfaction was palpable and greatly appreciated. Your experience may vary, but we walked many dealerships during our search and I highly recommend Holland RV as a must visit when you start looking for your first (or next) RV. read more

Holland RV Centers - Our new C Class RV Motorhome - thank you Team Holland RV @ Santee, CA! - RV Dealers Near Me - Santee, California

We started our RV purchase journey about 3 months ago with another Dealership out of Orange County. They were nice enough, but just couldn't make the numbers work with our financed Trade-In. Zero Expectations: On a sort of whim (we knew there was a show coming to Mission Valley but our schedule was pretty busy and we kept forgetting about it), we were in the area and stopped by the RV Super show. We walked around for about 45 minutes looking at several models (Travel trailers) with zero expectations. We were about to leave when a sales person named Bonnie approached us. She was very nice, no hard or ingenuine sales techniques, and struck up a conversation with us asking a few questions about our camping lifestyle and what we were looking for. She showed us one of the Trailers that we had looked at a few minutes before and we chatted about the amenities and size that we had been looking at up in OC. We explained our situation, that we had outstanding credit, but had a trade in with a balance and knew that we'd be "upside down" by about 3k and that just didn't sit well with us. Keep in mind, the other dealership also knew our situation and what our comfort level was in terms of making the numbers work and landing at a comfortable payment, but they just couldn't, or wouldn't do it. In all transparency, we knew that it being the last day of the show and end of the 2023 model year that there would be a little wiggle room with pricing, just as there is when car dealerships are trying to move out last years models. So, with our excellent credit rating and a a nice discount off of the sales price they were able to make the numbers work! We are now the proud owners of a new Grand Design Imagine 2023 Travel Trailer. The whole process, start to finish, took about an hour and a half (on site at the stadium). Shout out to the Team: As someone who works in Management and Operations I typically have pretty high expectations of others and this team exceeded all of them! From Michael, the on site General Manager, to Bonnie our sales person with a great smile and fun personality, to the finance Department (Martin? I hope Great guy nonetheless), and George, who familiarized us with a thorough walk thru of the Trailer at pick up time, the process was professional, welcoming and painless. What a winning Team!!PS to Blue Compass Corporate-Save a tree or two and streamline the process. Take the leap from Paper contracts to Digital Documents, you save finance a bunch of time and the planet a bunch of waste. Picking up our new Trailer: We scheduled our walk thru for 10 days later (at the Santee site) and they literally had the Blue Carpet and velvet ropes out in front of our Trailer for a true VIP experience. George walked us though the trailer inside and out (super informative and knowledgeable person), and Bonnie dropped off a welcome basket with thank you note and a smores making kit. The Take Away: My husband and I couldn't be happier. We took it for a test run for the weekend at Santee Lakes (great RV resort-like park) and really love the trailer and all of the amenities. This was a serious trade up from our 14 Ft hybrid Travel trailer to a 26.1 foot beauty that's easy to pull and gives us the total glamping and camping experience we so wanted. We have set up 2 more trips in the next few months and we have full confidence in the trailer that we bought through the amazing team at Holland/Blue Compass RV. Noice! read more

Holland RV Centers - RV Dealers Near Me - Santee, California

We bought a travel travel from them and are very happy with it and the process. They are a business with good people working there who made our experience better then we were expecting. Matt was great as our sales person, replied quickly to all texts(even when I think he was off)! Mike the GM was always making sure we were good. Marty was great in financing, you just have to realize they have a job to do. The inspection process was great with Billy walking us through all the systems and listening to our questions. We even brought a friend with much more experience with RVs and he was impressed also! It's the people who make or break a business and we were very impressed with Holland RVs. I would definitely buy from them again. read more

We had been contemplating a travel trailer for quite awhile. Stopped in almost two years ago. Did more research, came back and how lucky were we that Bonnie walked up and asked to help. There was a trailer we were interested in but couldn't commit. She kept in touch without pressure at all. The Winnebago Micro Minnie Flex 2108TB was meant for us; it never sold until we were ready. Bonnie Demenge was so professional, helpful, honest and caring. I highly recommend you go see her. The whole team there is wonderful and Dennis, our service tech was so conscientious and kind. Such a great experience for our first purchase. I'll keep you posted if anything changes once we get on the road...lol read more

Holland RV Centers - Our very first travel trailer. Ready to explore the beautiful USA. - RV Dealers Near Me - Santee, California

I totally recommend this company. They are very professional and knowledgeable about what they are selling. We went online and looked at travel trailers. They had the one we wanted in their yard so we went and looked even though that one was sold already we were able to order a brand new one they even threw in the second Air conditioning and the tow hitch for free. Marty was great to work with, he answered all of our questions, and kept in touch with us on all the progress of when the RV would be ready. This is our fifth RV so we hope we don't ever have to buy another one but you never know how that goes. Definitely would use Holland again. read more

Reaching a point in life where wife and I are looking for hit-the-road adventures. She did a ton of research and had us considering a Grand Design MKE. Over a year ago, we met with Michael Johnson, of the Santee store. We weren't near ready to buy, as I was hobbling around in need of hip surgery, which we made clear. Nonetheless, Michael was extremely helpful, informative, and professional, showing us around and explaining everything the MKE had to offer, along with other options. He has 20 years experience in the field, including extensive camping himself, and is extremely knowlegable. Over the ensuing year and a half, Micheal made himself available as a valuable and trusted resource for us. We called him I don't know how many times for advice on which type of truck to buy, what other trailers we might consider - you name it, we asked him and he helped us. Finally, just last week, we asked him if he'd look over the truck we'd purchased to give us direction as to what modifications might be necessary to prepare it to tow a trailer. He said to just bring it down to Snapdragon stadium (where they just happened to be having a big sales event), and he'd be happy to look over the truck and give us guidance, including where we could get the best deal on whatever work we'd need. Well, we did that, and ... ended up finally buying that MKE. I am confident we got the best price possible, with the best available follow-on support. I know we were treated honestly and fairly and I couldn't recommend this company more (oh, and little secret divulging here - we did check out a couple other dealers during that time, and our experience didn't come close to the 10/10 customer service we got from this organization.) You want to buy a trailer, you owe it to yourself to at least stop by this organization. You just might find you'll receive the same red carpet treatment we have. read more

We purchased a new Grand Design Imagine 2500RL from Holland RV and when we took delivery everything checked out and worked fine, until our first shakedown trip. On that trip the refrigerator was dead on arrival when we got to the camp site. Additionally we discovered that one of the spray port quick connects wasn't working and the front doors deadbolt was out of alignment and not working. Needless to say I had heard so many stories online about repairs taking months and I had a pit in my stomach. We had a job coming up out of state and I was worried that the trailer would be in the shop when we needed it for the job. I called Holland and Jeff, their service manager, got me in the rotation to have the repair done. It was about a week and a half to get the trailer in and I was promised it would be done in time for our trip. I dropped the trailer off at 9am on the agreed upon day and was expecting the worst. By 11am that same day I had a call from Jeff telling me the trailer was done and I could come pick it up!!! They fixed everything that needed to be fixed and I am back on the road!! Thanks Holland RV center. I don't expect that everything on a new RV is going to be perfect, after all it's a complex system. But what I do expect is that the dealer will make it right if there is an issue. Y'all went over and above my expectations on this! read more

Fantastic place! Bonnie, Mike and Mindy made everything easy for me. Great customer service all around. JMStapley read more

We had been thinking of buying an RV and recently stopped in at Holland RV in Santee to look over the offerings at their lot on Woodside Avenue. We walked into the parking area and began to look over the nice selection of Motor homes, 5th Wheels, and travel trailers. We met a few of the relaxed, friendly staff members, and we toured some very nice RVs. We were very much impressed with the straightforward, no-pressure, informal approach they maintained while giving us all the information we needed to make a decision about which vehicle best met our needs. We immediately felt as though we were among friends and we were! Bonnie, Martin, Jeff and others are the best! If you are thinking of getting a new RV, then by all means, go over and take a look! Start a new phase of life and enjoy a wonderful learning process and a most-relaxing way of finding a new RV. read more

Great place!!! My wife and I decided to get ourselves into a travel trailer and were a bit terrified to do so because we had never owned one before. We drove all over town and just about gave up until we found Holland RV in Santee. As soon as we met Bonnie the whole vibe changed, she was very kind and friendly and took her time with us. It's been hot outside and it seemed the other lots we went to, sales personnel only wanted to get back in the office under AC and talk numbers... anyway it was the total opposite with Bonnie, her willingness to get us in to the right coach was her main focus, very detailed, had knowledge of every trailer we set our eyes on and was very informative. Bonnie, please know that my family and I are beyond grateful for all your help and also I can't leave out Marty, thank you for not giving up on us and working your magic getting us approved with our not so established credit. We will surely be looking for the both of you in a few years to get our upgrade. read more

I bought my 2019 Keystone Passport GT 2512RL in June. Stuart Dodds was my salesperson and was great to work with. He was happily surprised that I had come in with printouts from their website of the various trailers I wanted to look at. He was not pushy and showed the various amenities and differences of each. After viewing each I chose the Passport. Prior to my picking up the trailer, they fixed a couple of small details that I noticed. I've taken it out a couple of times weekend camping and found a few more minor issues that will need to be fixed. Waiting to hear back from the Service Manager to make an appt to bring it in. As of now I give them 5 stars, and I reccomend asking for Stuart as your salesperson. All the other employees I dealt with were very friendly. read more

This company sucks they have horrible customer service. They're rude I had a problem with my hitch for my trailer I asked if they could help me with something that would take there service probably 10 minutes to do and the guy on the phone was rude and said if I didn't buy the trailer from them they can't help me! Really!!!! Well I went to another dealer and they did it for me Holland is trash!! Don't waste you're time or money there! read more

I want to say that this RV center was amazing, friendly and informative. Bonnie Demenge, Wesley the mechanic and the manager Mike, helped me in buying my first trailer. They gave me a good deal and made sure my truck was ready for transport on the day I was picking it up. I felt like family by the time I left. read more

Holland RV Centers - Inside my new camper trailer! - RV Dealers Near Me - Santee, California

Couldn't be happier! Bonnie was great and really took a no pressure approach which is fantastic. We did a lot of shopping for a trailer and bought at Holland because of the people. So friendly and great attitudes! I highly recommend! read more

Santee service sucks so bad. First the first point of contact, Gala, is a really bad customer service person. She's argumentative. We took in our RV in February. At first we were told we would have to leave it, but thank goodness we did not. We read reviews regarding this exact point. Here we are at the end of April and still no parts have been ordered. In fact the service tech could not find any record of our visit/inspection. This is Gala's fault. In fact it feels a little retaliatory because we complained about her to higher ups. Not happy at all. What sucks so bad is that until the manufacturer's warranty is up, we cannot take it anywhere else. I should add that Mindy and Andre are awesome. I wish they could do more for us. We love our purchase. read more

I called Holland and Rv centers inquiring information on a specific trailer. From the beginning Mindy was very helpful and connected us to Matt Donath. We meet with Matt and he answered all of our questions, was very patient and professional. We had a good experience shopping for our trailer. When we picked up our trailer, Billy reviewed all the exterior and interior functions of the trailer. He was very patient, knowledgeable and provided excellent customer service. I was very happy with my experiences at this location. Thank you read more

Another 2 thumbs up for Holland. I have been using their Santee service department since I bought my Reflection there in 2018, and they continue to impress. Jeff H. is a very professional and courteous service manager, and he responded quickly and effectively to all my questions and concerns. I have not had any mechanical failures to fix, but I trust them with all my routine maintenance (bearings, brakes, system checks, etc.) and they have earned that trust. Also, a shout out to Miguel who did all the work on my rig, and accompanied me on my check ride, and gave me a great tutorial on brakes and bearings. Well done Jeff and Miguel at Holland. Bravo Zulu! read more

A big "shout-out" to Service Manager, Jeff Horne, at Holland RV, Santee, CA. I and my wife just took out my brand new 2021 Winnebago Minnie last week for the first time. We're both new to RV'ing so we camped close to home (near Santee) and unfortunately found that a few things didn't work on the RV. Jeff patiently walked me through some troubleshooting procedures over the phone, but due to my "non-mechanic, non-techy" brain I couldn't figure out what he was talking about. Jeff then personally came out to the campground with the needed part and fixed her right up. Then the day before we were to leave the campground (Friday) and when draining the wastewater tank the valve got stuck and I again called Jeff and asked if I could drop off my RV on the way home the next day (Saturday). Initially he said that because he wouldn't be able to get me checked in on Saturday, I'd have to wait till Monday to drop off my rig. I was kinda bummed since I had hoped I could just drop it off on my way back home (40 miles away), instead of having to take the rig home, disconnect it, and then have to reconnect it to take back to the RV center at a later date. But it wasn't an hour after I talked with Jeff that he called back and asked if I could have the rig to him by 11 am the next day so he could go ahead and get me checked in. Little did I know that the next day was his day off and he came back to work to just take care of me. Now that's what I call epic Customer Service! Thanks Jeff! read more

We highly recommend Holland Rv Centers in Santee! We were casually looking for trailers and 5th wheels and ended up finding our dream 5th wheel and not only a GREAT PRICE but we worked with the BEST team. Mike, Mindy, and Matt treated us like family from the moment we stepped on the lot! Not only are they friendly and fun to chat with, their customer service is impeccable. From start to finish they had no problems answering questions, answering a call, or replying to an email. Getting a business to respond quickly is so rare these days, but this team made the time for us each step of the way! We are so happy with our purchase and will definitely recommend this place to anyone and everyone! Thank you team for being awesome!!! read more

TERRIBLE CUSTOMER SERVICE! Take your business elsewhere. If I would have known Holland RV had this terrible customer service I would have never purchased my coach here! We purchased a 2019 $90k Grand Design Solitude on 8/23/18. It is now 10/02/18 and we can't travel with food in the refrigerator because it doesn't work on LP, and haven't received window covering lanyards that our salesman Don ordered on 8/23. I have taken it to the dealership (200 mile round trip) so they can fix nothing! Not even the base molding than needs to be reattached and they left lights on that drained my battery. When you are purchasing they are kind and friendly but when service is required they give you the run around. I have contacted Grand Design and they will be following up if Holland RV doesn't take care of these issues. I will update this post weekly. read more

I purchased an Iconic toy hauler from Holland RV in September. I worked with Andre Carroll. Andre was great to work with. My first trip was the beginning of November. I went to get the trailer ready and the generator wouldn't stay on. It would run for 2-3 minutes and the shut off. I called and spoke with Jeff, the Holland Santee service manager. He stayed on the phone with me and we trouble shot a couple things. But, the generator wouldn't stay on. The next day I took it to Quality RV, in El Cajon (those guys are great by the way. I cannot give them a higher recommendation.) They checked it out and it turned out it was a fuel delivery problem. Jeff called me and had arraigned to get me into the Holland RV Service Center in San Marcos. I took the trailer to San Marcos and I was in ans out in about an hour. I was very irate and angry at the fact the trailer was "broken" 2 days before my maiden voyage. Jeff was professional and courteous and did everything he could to fix the issue. In end, I lost a day driving the trailer around. However, Jeff did everything he could to help me. My family and I had a fantastic first trip in our Iconic toy hauler. read more

would not buy anything from here was just here a little bit ago Matt helped us he was a jerk this place is over priced wanted 32k for a peace of crap trailer. Was not able to answer any more my questions just rude as hell read more

Holland RV Centers - RV Dealers Near Me - Santee, California

I spent hours shopping RVs at other dealerships and was ready to go home. I had ONE more place to visit. Being tired and frustrated, I was ready to give up for the day. A Friend and I drove to Holland RV. Matt introduced himself and could probably see that I was not 'into' spending a lot of time. Matt showed me a couple of travel trailers that looked similar to everything else I looked at. He then, after listening to some of my frustrations, introduced me to a Grand Design - which I've never seen. Matt's easy-going style followed with lots of knowledge of his product... got my attention. What's more, he listened carefully to what I was looking for and matched my needs perfectly. Even still, I was tired and NOT willing to go through the "Sales Manager" attack at this point. He told me that Mike would make things easy. When Mike introduced himself, he promised NOT to to 'ambush' me with 'dealership sales tactics'.. and he followed through. He made the experience quick, painless, and efficient. Mindy, in the office, completed the paperwork with LOTS of friendly conversation. I suddenly owned a new Grand Design Travel Trailer. Matt, Mike, and Mindy introduced me to Jeff, the service manager. By the time I left, I felt like I had a family at Holland RV. It was definitely a FUN experience. I can't think of a time I've ever made a large investment and had FUN. The followup service has been incredible. I've been given lots of suggestions and advice. Chris walked me through everything on delivery day and spent HOURS answering all my questions and demonstrating all of the components. I completely recommend Holland RV to shoppers looking for quality, friendliness, and service. Just GO... and don't make it your last stop. read more

We first reached out to the Santee Holland via their website. Immediately got a response from Matt. Told him exactly what we were looking for and what our price range was. He found us the perfect trailer with every single detail we were looking for. The price was a little higher than we anticipated, but we decided to go in and see it. Marty met us in the parking lot and we continued to joke back and forth like we were old friends. He was thoughtful of our (3) children in tow and asked if we needed water and directed us to their main office because it had AC (it was a hot day). Our 1 year old played peekaboo with Mindy for what seemed like ever (thanks for your patience Mindy!). We can't even play peekaboo for that long before distracting him with something shiny. We asked about how we could get the price in range of our budget (which included storage). Marty and Mike worked with us and made the deal work and on top of that, Marty found us an amazing (low cost) location for us to store our new trailer and we ended up hitting our budget with a dollar to spare! We pick up our new baby later today and can't wait. They unfortunately have some bad reviews on Yelp, but it is a numbers game. Typically the people who have a good experience, don't leave reviews. Only the people who have bad experiences. Having a company who provides service to the masses, I appreciated the sales experience and over the top good treatment and look forward to a life long relationship with Holland RV in Santee. Thanks to the (4) M's of Holland RV Centers! Matt, Marty, Mindy and Mike. read more

Terri Pelletier In with the new out with the old Thanks to the selling team at Holland RV/Motorhomes in Santee! Started out with my post of my 45 foot Jayco Seismic Wave 4113 for sale on a RV web page,I received an email a year ago from the purchasing manager of Holland Motorhomes ( Dan Blackwell) asking if he can help with us on removing the Jayco from our lives!! Haha. Very kind man and Dan called me or replied by email every time. I had a question. Contacted him a year later ( last week) through e mail, not even knowing if Dan still worked for the company and Dan replies immediately then called me. He remembered me and our conversations, he then referred us over to his selling team in Santee for the help as we live in Alpine. Matt called us maybe 10 minutes after my husband got of the phone with Dan. I cannot express how much I truly appreciate his team over at the Santee, dealership. For the time we received our phone call to the walking off the lot they took exceptionally great care of my husband and I. Matt our sales guy was never pushy, listened to me gave us options worked to get us a great deal. Now remember I have a 45 foot fifth wheel we're trying to get off our hands. Very tough situation we were in. We been trying to sell this beast or well over a year. Matt went to his sales partner Mendy who works in the sales office. She started making phone calls after phone calls Immediately to all their financing providers to get us into a new smaller RV at a great rate, which was our plan. Mindy and Matt both gave me the confidence that we were not going to be stuck with our gigantic beast for the rest of our lives. There is hope and a light at the end of the tunnel!! The sales manager mike calling all his wholesalers that he knows personally to take our RV ! The 3 of them did far and beyond to help us remove this RV off our hands without any hesitation in very quickly manner! Show us many options and then got us into the Number one selling RV in the country, Grand Designs Momentum! My husband and I are very happy people! Thank you thank you Holland RV. If you're looking for exceptional service and exceptional products go to Holland and Ask for Matt, Mendy or Mike. 5 stairs is just not enough for this company.. read more

Absolutely RUDE!!! Went there to get an idea of what we can pull and how big that we could get and the guy had a couple of questions and we explained to him credit and he told us when we have good credit to come back was completely rude wouldnt even let us look at the toy haulers... My poor 3 year old started to cry and the jerk salesman just walked away... read more

Terrible Customer Service! We purchased our RV at Holland RV in San Marcos, CA last year. Love the RV and had pretty good service from the sales department. That said, the service department has been HORRIBLE. The walk through was rushed and we've had to learn most of the RV by trial and error. We had a fluke water leak, which Bob responded fairly quick, but the repair was never done to the factory condition and a significant mess was left behind including damage to our paint. Also, I took pictures of the insulation and what was replaced into the RV was about 1/2 the thickness of the original. I hope the R value is the same. When we contacted them at 11 months to have an AC looked at, I have received the biggest run around and have been stood up twice by BOB. I kept getting texts such as, "do you have the system on hot or AC." and "Turn off all your ACs for 20 minutes so they can reset and turn them back on." Really, they get turned off every night. It's summer in Temecula and it is getting HOT. We spent $125K, and it sure seems like once they received our money they were done with us. I understand we didn't but the $800K coach, but customer service shouldn't discriminate. read more

I hardly ever leave reviews but I feel like I should warn others before using this company. My first contact with Mike started with him telling me that what I wanted was unrealistic. Then we found an RV on site that was exactly what I wanted. I told them about my credit and they said that they had a credit union that they worked with all the time and they assured me that it would be no problem getting us approved. The only thing I had to do was put down a deposit to secure the RV. I put down $500 and waited to hear back. I called yesterday for an update (because no one was getting back to me) only to have Mike call me and say that if it wasn't for MY bad credit they would have me approved already. That is not how you treat a customer. After four days of waiting to hear, calling Holland for an update and getting nothing, I finally heard from their credit union only for them to say that they didn't even run my application and I was being denied simply based on my bankruptcy. Holland knew about the bankruptcy on the application. Now I get to wait up to 2 weeks for my deposit back. Very bad customer service as other have reported. I just wish I had read Yelp before giving them my money. read more

Amazing experience and very helpful staff! My wife and I just bought our first travel trailer from Holland RV and we couldn't be happier or more thankful for the amazing service and excellent staff. Andre and Rusty were both incredibly knowledgeable, helpful, and accommodating. We purchased a trade-in and Holland's service center did an incredible job servicing and prepping the trailer to make it ready for us. From top to bottom, I couldn't recommend this group enough. read more

If I had to do it all over again I would NOT buy a new motorhome from Holland. Poor service after the sale, gives false information (really really bad thing). Last thing on the big list is when they finally sort of fixed the slide out the next time I opened it up the floor linoleum had a huge tear in it. I give up with this terrible company. Buyer beware or bring a lawyer read more

I just bought a Motor Home from Holland RV in Santee..This is my 5th RV in a number of years and this was the best experience i have EVER had with ANY dealer..Brent, the salesman was great, Mike Johnson, the manager was extremely helpful and gave me a great deal, getting the Motor Home ready was Buzz, who missed Nothing. AND Mindy the person who did all the paper work, answered all my questions and in general organized and set up all the logistics to make this sale, walk-through and possession incredibly easy for me. She is to be commended..This is a person who not only goes the extra mile, but leaves Nothing for you to be concerned about..Great Experience, Great people.. JC read more

I didn't care for the experience of shopping at Holland RV. I purchased a RV from another dealership because Holland did not have the model I wanted in stock, nor did they plan on ordering any this year. The salesman at Holland texted me out of the blue and gave me a hard time for buying from another dealership. Just an odd experience there. read more

Just purchased our brand new Grand Design Momentum at Holland RV in Santee. Can't say enough about how great the customer service is! Matt Donath was our salesmen and he was great! He wasn't pushy and annoying like many sales people at other places can often be. We also had our 5 young children with us and he was very friendly with them. I could make this a very long review saying all the reasons everything about our experience with Matt and Holland RV was amazing, but I'm just going to end it here with saying HIGHLY Recommended!!!!! If you are looking for the perfect RV and a great purchase experience, this is the place to go. Thanks Matt Donath and everyone from Holland RV Santee!!! read more

Had an excellent purchasing experience of a used toy hauler @ Santee in late May. Found a minimal listing of trade in late Friday afternoon online, just at their closing time - couldn't get to the lot before. Fired off a cursory email asking for details. Went early next morning and met by Andre who had answered email (after closing) and he showed us the rig. Holland Santee was the original seller of same rig, but owner looked to trade up which wound up being to our benefit in so many ways. After initially meeting Andre, we wound up getting all sales info and questions answered by Matt Donath, who ultimately wound up consummating the sale with us/for us. Matt was attentive and patient (VERY patient), and made himself available to us in ways that matter to us. I have read previous yelp reviews that outlined concerns re: after sale availability, and poor service. We have a scheduled upgrade to be installed, and have already taken our "shakedown" trip which has resulted in a few minor fixes. If things go well, my 4 will go to a 5. If not, I will respond equally to what I feel is the overall rating should be. On the sales/information side, particularly Matt Donath, a high rating indeed. The rest to be determined soon. read more

Shoulda known better. When a salesman says a 24-foot RV will get 15 MPG, you should know it's a 'one star' place. One year later...brought the RV back for service. Minor problems...when you think about it. Screw vibrated loose in the panel that covers the water tank; screws vibrated out of the hinges for that useless table in the outside compartment; screw that holds the shower drain piece corroded so bad it can no longer be seen; outside storage compartments leak when it rains; coach battery went dead; coach was advertised as a 2015 but chassis is 2014 (dealers are supposed to TELL YOU THAT before it's time to sign the paperwork), so the battery was two years old when the rig was sold "new." Anyway, my beef is: I took the RV into Holland in Santee for service on the above items. I had an appointment for Tuesday. I called on Thursday to see what the status is...IT HASN'T EVEN BEEN LOOKED AT YET! All I was looking for was an estimate to fix those items, even though some of them are design defects. I wonder HOW MUCH LONGER it would have sat there WAITING TO BE LOOKED AT if I hadn't called. When a customer calls about their item in for service, the answer is ALWAYS...IT'S NEXT TO BE LOOKED AT!! Oh, by the way, this Coachment does NOT charge the coach battery while driving. If your coach battery goes dead and you don't have external power or jumper cables...YOU'RE SCREWED. You can't start the coach batter from the chassis batter, as I could on my '98 Winnebago. I give Holland RV one star for the salesman's lies and their lack of adequate customer service. read more

We had an amazing experience with Holland RVs. We called their San Marcos office to see if we could pop in. After looking for a particular 5th wheel for weeks, we were getting a little bit discouraged because what we were looking for seemed few and far between. I called San Marcos, and they said they think they had a bunkhouse at their Santee location. Perfect, I live in Santee! He connected me with Mike Johnston and we went there that night to see the 5W. It had everything we'd wanted and were told couldn't get in something other than a 2015 (brand new) model. We are ELATED. Mike made the process fun for us, and his knowledge about recreational vehicles is extremely impressive. They have earned our business for life! Thank you guys at Holland RVs. ~Molly and Evan (and kids) read more

I reviewed this RV center, before, it appears they have more than one site. I purchased a 2018 Falcon paid in full from Holland in Santee and have had nothing but problems. The microwave never worked, drawers flew open, fridge would not stay closed. Nail in bulkhead poking through the wall. Returned to Holland for over one month, microwave not fixed until I threatened lemon law. Got RV home and discovered outside shower hose had been removed! Supposedly going to be replaced with a new one ordered. I was just out getting ready to clean the trailer, got down to look at exactly how the hose was removed and discovered entire insert for the hose on the side unit is completely broken on the inside. If I can post a picture I will. Avoid Holland. read more

We bought our 2010 motor home at Holland Motorhomes last year. The salesman was super nice and assured us that they don't sell anything that they haven't gone over thoroughly. We found some minor problems and he promised that they would be "taken care of" by the time we took delivery, so we decided to buy it. After our payment however, their attitude changed. They did our "walk through" so fast, they shouldn't have bothered at all. The repairs had not been done as promised and the soonest appointment was a month away! After waiting a month and driving it all the way to Lakeside and then back to pick it up, our problems had not been resolved! Their service department is a joke. We opted to take it to San Diego Trailer Supply which cost us $500! If you're looking for a motor home, look elsewhere. These people don't stand behind their word! read more

We bought a 2016 Leisure Unity Flex from Kevin at Holland in San Marcos. This vehicle was exactly what we were fantasizing about having but couldn't find anywhere because there's about a year wait list for these vehicles. We lucked out because Holland had just gotten one in. Kevin, our salesperson, was amazing throughout this process. He is so personable and helpful (not to mention hilarious) with outstanding communication skills. Ron and Todd also were also excellent--friendly, straightforward and thorough in their interactions with us. This team is all about customer service! After picking up out new baby, Kevin texted us (from Hawaii) while he was on vacation to make sure our orientation had gone well and that we were happy with Holland's services. We highly recommend Kevin if you're looking for an RV. read more