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Holiday World

2.8 (36 reviews)
Open 8:30 am - 6:00 pm

Services - Holiday World

Vehicle battery testing

Holiday World Photos

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DeeAnn W.

We drove to this location from Houston to look at an RV we found on the internet. We negotiated the deal all by phone. Once we made the trip (towing the trade in) to Dallas and actually toured the unit -- we were not satisfied with its design. The salesman made every effort to alleviate our concerns and even tried to add some electrical outlets to the unit for us - unfortunately this wasn't possible. We decided to look at some other models and found JUST the right fit for us!!! I felt bad running the salesman around like a rabbit - but he was a great sport and resubmitted ALL the paperwork quickly- the financing and everything was done same day as well! While we were waiting on all the changes the staff was constantly offering water and asking if we needed anything. Also I got a chance to watch the service personnel deal with lots of incoming customers who all had different frustrations. The service women were VERY confident in their knowledge of parts and service. This dealership works really hard to make you feel like you are getting red carpet service.

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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9 years ago

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3 years ago

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6 years ago

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3 years ago

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4 years ago

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7 years ago

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3 years ago

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4 years ago

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7 years ago

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7 years ago

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7 years ago

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7 years ago

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4 years ago

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6 years ago

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Kevin H.

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13 years ago

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6 years ago

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4 years ago

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9 years ago

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6 years ago

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7 years ago

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7 years ago

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8 years ago

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10 years ago

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9 years ago

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9 years ago

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10 years ago

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11 years ago

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11 years ago

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Ask the Community - Holiday World

Review Highlights - Holiday World

Being in Dallas from the east coast I was in desperate need for parts to fix my septic dump system.

Mentioned in 7 reviews

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Quest RV Rental & Service - 2022 Redhawk 31F 32ft Class C

Quest RV Rental & Service

(11 reviews)

Everything was great. The RV was clean when we picked it up. They were very helpful and it was so…read moreeasy to get support if we needed. The only thing that wasn't ideal was there were ants in the passenger door jam. The cleaning crew wouldn't have known to clean there. We just got some ant spray and sprayed it down and the ants were gone.

Don't trust these people with your RV, they won't take care of it. We trusted them with our brand…read morenew Thor Sprinter Citation while we were stationed overseas, so they knew we wouldn't be in the area to check on it. After five years as a rental I was expecting signs of normal wear and tear but what I found was much worse. In addition to the normal wear and tear, the subfloor was obviously and completely destroyed. But even worse, the entire skylight unit is missing. This was a gorgeous skylight with an insect screen as well as day and night shades. All gone; and in its place there's a piece of plastic. I'm dumbfounded and heartbroken. We never should have trusted them with such an expensive piece of equipment. Response to Quest's comment: yes, our RV was three years old when we put it into your fleet...and it had *less than 6,000 miles* on it. It was never stored out in the weather by us, and the skylight was clearly fine when our vehicle entered your fleet. Why, while in your care, was the skylight allowed to dry rot and crack from weather exposure to the point that it couldn't be repaired, and/or further damage prevented? And the floor...I'm guessing that wasn't noticed until our warranty ran out? Damage that severe, unnoticed for so long? If it was, indeed, the manufacturer's fault for not putting enough supports under the subfloor, it should have been apparent much sooner. But it takes a lot of time and effort to have warranty repairs made, right? Something you promised you'd take care of. Lastly, Mark did not decline the replacement and opt for the "repair" that was completed. It was never addressed, and he noticed the skylight was gone only when he was halfway home between Dallas and Colorado (his very costly mistake). Our loss, your gain. The point of my review is only to provide our experience so people can decide for themselves whether they want to entrust their very expensive, valuable RV equipment into your care.

Holiday World - rv_dealers - Updated May 2026

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