This place is ran so poorly. They constantly eat WHILE TALKING TO A CUSTOMER, teenagers looking at…read moretheIr phone WHILE HELPING A CUSTOMER, giving the wrong part due to lack of paying attention, and they don't care. Never again.

You'd think that an auto parts store is an auto parts store, right? Apparently, not if you're a…read moregirl. See, if you're a girl and you go to that other auto parts store - ya know, the one that rhymes with Motto Hone - you're pretty much on your own. You're expected to find the right windshield wiper blade for your car, despite the fact that there's an entire wall devoted to them. Then, you're expected to actually know how to put it on your window. (if you're a girl that has all of this knowledge - more power to ya, sister) Not at O'Reilly. Not only do they have a nifty little computer that helps you match your car's make and model to the correct size blades, the guys behind the counter will actually leave the counter and come put the blades on for you. Or change your blinker light. Or show you where the oil goes vs. where the transmission fluid goes. (they'll also come out in the middle of a rainstorm to check your dead battery, even though your husband is there with you) I'm not saying I don't know cars because I'm a girl, nor am I saying that the employees of O'Reilly are only helping me because I have boobs. I'm just saying that this is the store that goes that extra little step to help a girl out. And that's really all that counts, right?

The manager Joe Colquitt was very helpful even though he was short staffed with no one here to help…read morehim he came out and changed my 2 wiper blades for me. Thank you very much

Came in for something simple: a light bulb. Walked in and greeted. Went to find what I needed…read more Store wasn't busy and two associates at the front counter chatting it up with a customer. I found the location of my items but no one asked me for help. They didn't come over to assist or anything. I didn't find my item exactly and after looking for 10 mins I left. Refuse to spend money in an establishment where associates would rather spend time chatting than helping customers. I'll be going to auto zone across the street from now on. Poor management and customer service training here. Very disappointed.

Name Angelo He helped with battery exchange in…read morevehicle. Replaced and installed new battery very nice and professional and courteous.

I purchased a Duralast battery (Model 75DT-DL, Group Size 75, 650 CCA) from the AutoZone location…read moreon Garland Road in Dallas, TX, in November 2024. Before purchasing, I asked the salesperson a very specific question: If this battery fails within the 2-year free replacement window and I receive a new battery, does the new battery come with a fresh 2-year warranty? I was told "Absolutely." To be certain, I asked to speak to the store manager, and received the same answer. In May 2025, just six months later, the battery completely failed. I went to the AutoZone on Ross Avenue to replace it (because that was the closest store to where it died). When I explained what I had been told about the warranty resetting, I was met with a completely different response. I was told flat-out that the warranty does not restart and was treated with condescension for even suggesting otherwise. No attempt was made to explain the discrepancy--just rude and dismissive behavior. At this point, I'm unsure which store gave me incorrect information--but one of them clearly did. I was very clear when I asked my question at the time of purchase, and I relied on the answer I was given when making the decision to buy. The battery failing after only six months is disappointing enough on its own. But being told different things by two separate AutoZone locations--and being treated poorly in the process--is unacceptable. I expect consistency from a national chain, especially when it comes to warranty terms that directly affect the customer's rights and expectations.

Need help finding oil Chris was very helpful and kind . I was worried at first because of previous…read morereviews but I received great service.

Rude unprofessional staff they shut the registers early…read more Ask for help said I'm shutting down the time was 8:36 Then a month bite later says how can I help you . The tone this man in the pic . If you don't want to be there quit do something else not customer service . I m never shopping here at this location ever again.

Kat and Onyx were very helpful and professional . We had a great experience coming all the way from…read moreLouisiana!

I know NOTHING about cars, with that being said, someone who actually enjoys cars would probably…read morehave a blast here as there's lots of parts, tools, merch, signs, and much more. The closest one to us California folk is in Nevada, so make sure you stop by one of these if you get a chance to. Aside from car related parts, tools, accessories, there's some car related merch such as shirts, hats, plushies, toys, metal license plates and signs, magnets, etc. Some items, you have to request at the cashier for them to prepare it for you at the pick up side and depending on what you ordered, this may take some time, so just keep that in mind.

i don't usually write reviews. But i had an experience at the Jim Miller store for the third time…read moreit looks like they train their employees this way. When buying brakes, the employees there place a packet of brake grease in your bag and then charge customers for it. This is an illegal practice. unethical...

What a scary location. I would never come here after dark!…read more I asked for assistance with a light bulb, but was told that they do not help customers after dark. When I asked to borrow tools to do it myself they told me that they had been stolen so I would have to buy some myself. So I spend $27 for a light bulb, $17 for a ratcheting socket and $8 for pliers. Overall just a terrible experience at this location, which by the way, is in a shady part of town so beware.

My head light was out for a while and I took a chance (unintentionally) to buy another on one of…read morethe coldest days. It was late, but Lorenzo still went outside and changed it. I've been to other stores who made excuses for not doing the service after a purchase, so I was relieved and grateful for his willingness to brave the weather and install it. Thank you!!

Went in for basic assistance just to be told that nothing could've been done , go somewhere else…read morefor actual car assistance

I had been having trouble with my car not starting/ suspected battery issues. I brought it by and…read morePaula was amazing and helped me in less than 10 minutes! She tested the battery and alternator, but while working she immediately noticed a loose connection. She tightened it up and sent me on my way! I couldn't thank her enough. Definitely recommend!

I purchased a Duralast battery (Model 75DT-DL, Group Size 75, 650 CCA) from the AutoZone location…read moreon Garland Road in Dallas, TX, in November 2024. Before purchasing, I asked the salesperson a very specific question: If this battery fails within the 2-year free replacement window and I receive a new battery, does the new battery come with a fresh 2-year warranty? I was told "Absolutely." To be certain, I asked to speak to the store manager, and received the same answer. In May 2025, just six months later, the battery completely failed. I went to the AutoZone on Ross Avenue to replace it (because that was the closest store to where it died). When I explained what I had been told about the warranty resetting, I was met with a completely different response. I was told flat-out that the warranty does not restart and was treated with condescension for even suggesting otherwise. No attempt was made to explain the discrepancy--just rude and dismissive behavior. At this point, I'm unsure which store gave me incorrect information--but one of them clearly did. I was very clear when I asked my question at the time of purchase, and I relied on the answer I was given when making the decision to buy. The battery failing after only six months is disappointing enough on its own. But being told different things by two separate AutoZone locations--and being treated poorly in the process--is unacceptable. I expect consistency from a national chain, especially when it comes to warranty terms that directly affect the customer's rights and expectations.

The Live oak store has no inventory worth your time and effort…read more I have been in there at least 5 time and all I hear "It's at another store, we can order it today and maybe get it in 2 days." I don't trust them as they act like I am with ICE.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!