Name Angelo He helped with battery exchange in…read morevehicle. Replaced and installed new battery very nice and professional and courteous.

I purchased a Duralast battery (Model 75DT-DL, Group Size 75, 650 CCA) from the AutoZone location…read moreon Garland Road in Dallas, TX, in November 2024. Before purchasing, I asked the salesperson a very specific question: If this battery fails within the 2-year free replacement window and I receive a new battery, does the new battery come with a fresh 2-year warranty? I was told "Absolutely." To be certain, I asked to speak to the store manager, and received the same answer. In May 2025, just six months later, the battery completely failed. I went to the AutoZone on Ross Avenue to replace it (because that was the closest store to where it died). When I explained what I had been told about the warranty resetting, I was met with a completely different response. I was told flat-out that the warranty does not restart and was treated with condescension for even suggesting otherwise. No attempt was made to explain the discrepancy--just rude and dismissive behavior. At this point, I'm unsure which store gave me incorrect information--but one of them clearly did. I was very clear when I asked my question at the time of purchase, and I relied on the answer I was given when making the decision to buy. The battery failing after only six months is disappointing enough on its own. But being told different things by two separate AutoZone locations--and being treated poorly in the process--is unacceptable. I expect consistency from a national chain, especially when it comes to warranty terms that directly affect the customer's rights and expectations.

This place is ran so poorly. They constantly eat WHILE TALKING TO A CUSTOMER, teenagers looking at…read moretheIr phone WHILE HELPING A CUSTOMER, giving the wrong part due to lack of paying attention, and they don't care. Never again.

You'd think that an auto parts store is an auto parts store, right? Apparently, not if you're a…read moregirl. See, if you're a girl and you go to that other auto parts store - ya know, the one that rhymes with Motto Hone - you're pretty much on your own. You're expected to find the right windshield wiper blade for your car, despite the fact that there's an entire wall devoted to them. Then, you're expected to actually know how to put it on your window. (if you're a girl that has all of this knowledge - more power to ya, sister) Not at O'Reilly. Not only do they have a nifty little computer that helps you match your car's make and model to the correct size blades, the guys behind the counter will actually leave the counter and come put the blades on for you. Or change your blinker light. Or show you where the oil goes vs. where the transmission fluid goes. (they'll also come out in the middle of a rainstorm to check your dead battery, even though your husband is there with you) I'm not saying I don't know cars because I'm a girl, nor am I saying that the employees of O'Reilly are only helping me because I have boobs. I'm just saying that this is the store that goes that extra little step to help a girl out. And that's really all that counts, right?

I had them replace a clamshell bushing on my Tacoma. Upon further inspection, this company…read moreinstalled the bushing backwards and damaged it. Because they damaged it, it caused the axle to not seat properly and popped the seal and even damaged the axle shaft/gear. Because of their high review online, I decided to go further out and use them. However, after my front diff popped and spewed fluid all over the place, I had to thoroughly inspect their workmanship. I informed them, and they said to bring it to their shop. I ended up taking my truck to a much closer shop within walking distance because I was unsure of the severity of the issue and did not feel safe driving it so far. I reached out to them, and they will not cover any damages or refund any costs since I took it to another shop.

From the owner: Nos especializamos en la reparación de motores, revisión preventiva, tren delantero, frenos,…read morefluidos , control arms, bujes, tune up todo lo relacionado con la mecánica de tu vehículo. Especialistas en vehículos #4x4 #offroad #customoffroad . Tenemos una tienda #4wdStore . Visitanos! ........................................................................................ We specialize in the repair of engines, preventive review, front end, brakes, fluids, control arms, bushings, tune up everything related to the mechanics of your vehicle. Specialists in # 4x4 #offroad #customoffroad vehicles. We have a # 4wdStore. Visit us!

Nice group of guys, helpful too…read more Brought in a battery to have it tested, it took 2 hours since it was a special deep discharge marine type battery. Came back later and they explained everything to me, and turns out no new battery needed. Short review, but hey, it's Autozone: they were courteous, they helped me out, and didn't make me buy anything I didn't need.

The manager is the only one who does her job correctly Ramona or whatever her name is but she has a…read moresnobby attitude They never have the parts you need always sending you to the hub And it is vary slow at attending customers

Federick Jr, I believe he is the Assistant General Manager, is absolutely phenomenal at his job. We…read morecame in a little confused about what's happening with our vehicle, and he provided SO much information that was extremely helpful for us. He truly knows what he is doing-- true professional.

awful customer service provided by Mgr!!!! he called me names, he seemed sleepy, drugged or…read moresomething, terrible experience, that guy should be fired!!

I recently hit a curb in a cramped parking garage and ripped a chunk out of the sidewall of my…read moretire. After a couple of weeks, the steering wheel began to "walk" back and forth across the road from 0-40 mph, signifying a separation of the tire. I called a few local front end shops & tire shops, not having much luck with many, and getting the run around with others. I have a "sport" suspension with 19" rims, which pretty much translates to: expensive and harder to find tires. I called City Tire around 9:30 on a Saturday morning, and was promised my tires by noon. I received a call at 10:30 saying my tires had arrived at the shop and that I could bring my car in. I was given a complete price quote (taxes & installation) over the phone. I brought it in at 11:15, received quick and immediate service (they didn't damage my rims like some other companies I've recently dealt with), and now I sit here on my couch at noon writing a Yelp review about my awesome experience.

They are THEIVES. I took my car for a fuel pump and left my prescribed schedule c narcotic for my…read morebroken back in the middle covered arm rest. When I went to pick up it was stolen. So not only did they steal, now they will sell making them drug dealers. So don't go!!! Ever!!! I have gone for 10 years and that's how this works! Untrustworthy!!! I only put one because you had to!!!

These guys were great! One of them, I wish I could remember his name, rescued me from accepting a…read morewrong diagnosis at a major company across the street. I also had them install a door handle a few days later. The charges were very reasonable. I definitely recommend East Dallas Automotive!

I recently had an accident with another insured driver- I was able to choose my body shop for…read morerepairs- instantly chose East Dallas Automotive. They have been so easy to work with. The owner is responsive along with the others he has employed. They have made working with my own insurance and 3rd party insurance companies seamless. Great work! A few items popped up after repair and they quickly came to pick car up and returned back within a 24 hr period. All concerns were addressed. Thank you East Dallas Auto!

My mom had recently went to go get her wind shield wipers fixed at this place. The manager there…read morewas being extremely rude to her. I called her to ask her something when I heard the man going on and on being rude to her. He was being super rough trying to fix her wipers and ended up breaking them. When she asked him to fix it he started yelling at her and causing a scene. He then called the police on her and they gave her a trespassing ticket. Usually the service is very good at this place but today something was different.

I came here after someone in a neighborhood FB group recommended it. If you're looking for a place…read morewith a nice waiting room, this isn't the spot. If you're looking for a good, honest car mechanic who has a slightly dinky shop because he isn't overcharging customers to remodel... this is the place for you. Extremely happy with the service provided.