Prompt, professional service, reasonable prices and an immaculately clean store staffed by friendly…read morepeople. We've used several dry cleaners in the area, mostly for shirts, and Lapels is far and away the best. Highly recommended.

Service requested for a certain date and was not completed after confirming 2 times prior.read more

The service is great, but unfortunately the quality didn't match. My husband new Peter Millar coat…read morewas over-pressed, and the logo on one of the vests was melted off. Pants also came back with double creases. I really wanted to like this dry cleaner because the staff was friendly but it's disappointing to have to get all of these items redone.

Great service. Always happy with their work! They do a really good job with white pants or shirts…read morethat need stain removal.

Very highly recommend. Professional, prompt, courteous. Overall wonderful people with good customer…read moreservice as their focus.

Awesome customer service. We've never seen prompt responses, timeliness, and professionalism from a…read moreservice vendor like we've seen with the folks at LaundryMaids

I had a very disappointing experience with this location. I specifically requested a callback to…read morediscuss the pricing of all my items before any work was done. I never received that call, so I called the store myself and was told someone would get back to me. Instead, the next day I received a text saying my items were ready for pickup, even though I had never approved the pricing. When I called to ask about it, the employee apologized and admitted I had been charged for an item at a price I never agreed to. She assured me she would apply a discount to make up for the mistake, but when I picked up my order, there was no discount. It got even worse. One of my items wasn't fully cleaned and a piece of the flowers were removed/fell off but I was never told. I brought it back to have it redone. When I got it back the second time, it had been burned. The lack of communication, failure to honor what was promised, and damage to my item made this a terrible experience. I definitely won't be returning, and I can't recommend this business.

Avalon is a good neighborhood cleaners. I had an issue the first visit, but they made it right, and…read moreI commend them for the doing so quickly. The owner was very nice and considerate. I will be back!

Cleaning wasn't ready when promised. Staff is rude and unapologetic. Will not use them again and do…read morenot recommend their services to anyone.

Sharra was very helpful during my check in. I had problem between shirts being dry cleaned and/or…read morelaundered as really big price difference. She helped me make sure they were done correctly so I would get charged accordingly. I would recommend this service. Ellen

I highly recommend using pro cleaners. The owner really cares about customer satisfaction. We got…read moreour dry cleaning back the same day and they were even able to get out some stains/markings that were left by the previous dry cleaners we used. Fast and efficient!

Clothes were promised by 5 PM yesterday. Still don't have them. Have a flight early tomorrow that…read morewe needed the clothes for. They don't answer their phone. Have been to the actual store at least 3 times today to get the items. They said they would call, never called. DO NOT TRUST THEM WITH YOUR CLOTHES.

The staff is amazing but the pricing is ridiculous. They charge $20 to clean a dress?read more

Loose your garments, etc...... HIGHLY NOT RECOMMEND!!!! Management is never around nor return your…read morephone calls.

TERRIBLE. I used two tide pods and dryer sheets and my clothes felt itchy, rough and smelled…read morehorrible from their washers and dryers. It was extremely unclean in there as well. They charge 4 dollars to wash where as other places, like Tri-Mart, cost only 2.25 to wash clothes. The dryers did not dry my clothes well and I had to dry twice, which cost me more money to get my clothes dry. Do not recommend at all, go to Tri-Mart instead.

The nastiest place EVER. 1 mile, by Walgreen is a Clean and Nice place. Collins Road. The Name is…read moreCollins laundry mat. I had 2 brand new WHITE shirts to be dry cleaned. Came back washed and pinkish. Ruined. They were rude and didn't offer to fix/help, although their mistake. The place is so disgusting and FILTHY. Go to Collins Washateria. You won't be disappointed. This place needs to be shut down.

I was contacted by the owner and he made good on the issue, and I will return for their services.read more

I brought a leather jacket in to get dry cleaned. It had adhesive on the interior and specifically…read morementioned that was the issue I was bringing it in for. They acknowledged that and gave me a pick up date of two weeks out. When I came to pick it up they had not performed the agreed upon service. They told me to come back 3 days later which I did. It still was not ready they told me to pickup at a separate location if I didn't want to wait longer. I went to the second location and upon receiving the jacket was charged $70 and the issue I brought the jacket in for was not cleaned or addressed at all. The entire jacket doesn't even look like it's been cleaned at a cleaners. I will not ever be going back to an Avalon what poor service.

Excellent work and very affordable. Fixed a rip on the back of my sports coat for $20 even. Tucked…read morein the corner of a small strip center across from a great sports bar and beside a Mediterranean restaurant and Latin food market. Will be going here for all my tailored needs. Thumbs up.

He's great, I highly recommend him. I took in four blouses to be altered, and everything was…read moreperfect. I would go again.