They are overpriced and I asked to do medium starch on all 6 shirts and they only starched 3…read more How do you stay in business doing half baked jobs like this?

This business is dishonest and disorganized. First, one of…read morethe workers told us the wrong price for each shirt. When we picked it up it was twice as much, and even four times as much for other shirts, after they had mentioned each shirt would be around $1.50. Second, we were promised a 20% discount that was not honored when we picked up our shirts. Third, we took our own hangers to save some waste since the ones they provide only end up in the trash. When we picked up the shirts they were not returned with our hangers until we pestered them for our own hangers. Even then, they only returned half of the hangers that we had provided. We will never use them again!

I went to Zesty Cleaners simply by reviews on Katy Flewellen in Katy.. I took a black velvet suit…read morethat was expensive, but had been packed for at least 10 years.....could be almost considered vintage, but gorgeous. The Manager took special attention and even cut the delicate buttons off for safety. I was quoted a price upfront and a time to pick up. Not only was it ready, on time and priced, but the packaging was amazing with a sponge padded hanger and a protective covering over the top plus the plastic protection. This is service I had not experienced for 20 years. Other cleaners have either "lost" or "stolen" my clothes without compensation. And their customer service was non-existent. Have therefore NOT used a cleaners in years for anything that I definitely wanted returned to me. This apparently is family owned.....and the service is 100% top notch. Obviously highly recommended.

The service is great, but unfortunately the quality didn't match. My husband new Peter Millar coat…read morewas over-pressed, and the logo on one of the vests was melted off. Pants also came back with double creases. I really wanted to like this dry cleaner because the staff was friendly but it's disappointing to have to get all of these items redone.

Very highly recommend. Professional, prompt, courteous. Overall wonderful people with good customer…read moreservice as their focus.

Awesome customer service. We've never seen prompt responses, timeliness, and professionalism from a…read moreservice vendor like we've seen with the folks at LaundryMaids

Avalon is a good neighborhood cleaners. I had an issue the first visit, but they made it right, and…read moreI commend them for the doing so quickly. The owner was very nice and considerate. I will be back!

Worst experience ever! I took a brand new dress in for…read morealterations and cleaning almost a month ago. Initially, they told me it would be ready in two weeks. However, on the day I was supposed to pick it up, they called to inform me that their tailor had been dealing with family issues and hadn't shown up to work in two weeks. They said they had sent his work to other stores to get it done. They asked me to confirm what needed to be done and told me to pick it up the next day (Wednesday). I went on Friday instead, only to be told that the tailor at the other store couldn't do the alterations because there wasn't enough fabric to complete the work. The dress wasn't even at the store, and they told me to return on Monday. When I showed up on Monday, the manager spoke with me directly and explained that the dress had been cleaned, so they removed the tags. However, they hadn't done the alterations, and the dress was still at the other store. After about 20 minutes of taking no responsibility and offering no solutions, we agreed that he would contact George (their tailor, who is great at what he does) and even personally deliver the dress to him if needed. He promised to call me by the end of the day to confirm when I could pick it up. Of course, he never called. So I went back again today. When I arrived, they simply handed me the dress -- no alterations, not cleaned, and with the tags removed. I asked to speak to the manager, who tried to downplay the situation and told me there was nothing they could do. He gave me the contact information for a lady who could do the work and have it ready the next day. However, when I went to her, she tried to charge me three times what they had originally quoted for the alterations. In conclusion: They left me with a dress I can neither wear nor return.

Sharra was very helpful during my check in. I had problem between shirts being dry cleaned and/or…read morelaundered as really big price difference. She helped me make sure they were done correctly so I would get charged accordingly. I would recommend this service. Ellen

They lost the belt to my dress. They said they gave it to me, never received it. I will never go…read moreback again.

I highly recommend using pro cleaners. The owner really cares about customer satisfaction. We got…read moreour dry cleaning back the same day and they were even able to get out some stains/markings that were left by the previous dry cleaners we used. Fast and efficient!

Such a fast and friendly service ! I dropped off basically my entire family's dry cleaning after a…read morewedding and was really happy with the service and turn around. Will definitely be returning !

The staff is amazing but the pricing is ridiculous. They charge $20 to clean a dress?read more

Loose your garments, etc...... HIGHLY NOT RECOMMEND!!!! Management is never around nor return your…read morephone calls.

TERRIBLE. I used two tide pods and dryer sheets and my clothes felt itchy, rough and smelled…read morehorrible from their washers and dryers. It was extremely unclean in there as well. They charge 4 dollars to wash where as other places, like Tri-Mart, cost only 2.25 to wash clothes. The dryers did not dry my clothes well and I had to dry twice, which cost me more money to get my clothes dry. Do not recommend at all, go to Tri-Mart instead.

Great people great service lots of options In clean well kept place. Thanks for everythingread more

I was contacted by the owner and he made good on the issue, and I will return for their services.read more

Last straw!! Just got my shirt back with a real bad snag/rip. This is not the first shirt I've had…read moredamaged. Also I received my shirts late. When I came to pick them up, they said that they're cleaners were down. Wish they would've told me that when I went to drop them off. I gave this place multiple chances but now I have to find another spot.

Pepe does a fantastic job every time we have used him for both boot repair and upholstery work.read more