I came here when my house power was gone! Many other folks were there as well but plenty of…read moremachines to serve everyone at that time! The place is nice and air conditioned, I like that I can purchase my laundry without cash! Definitely like to use if something happens again! Cheers

Very clean and easy to use! Relaxing environment too…read more Came here for the first time to wash my heavy comforter. The bigger washers start at $8.75 for a regular wash and go to $9.55 if you want to add an extra wash. The regular size washers are $6.75, the bigger dryers are $2.10, and the regular dryers are $1.60. You need to load up a laundry card to get the machines to work, but it's super convenient that you don't need quarters. You can pay with Apple Pay/card, EBT, or cash. Note that it's $1 for the card (I think). They also have a bill breaker. I would definitely recommend it here!

Yes. It's clean and well maintained!! All the staff have been nothing short of helpful and…read morefriendly! Al was helpful and friendly. I was greeted with a big smile welcoming me as I walked in. Al asked me if I needed anything and was available for questions. As I left, Al asked me to come back soon! Thank you Al for your assistance today.

I went in this place and it was very clean and pretty busy. Dominic was there and assisted me with…read moremy comforter and he put it in the washer and put the soap and softener in the machine and he said that I could leave and he would take care of it. Very nice and helpful. Got a text when the washer and dryer were done. i picked my large comforter up and it was conpletely dry. i will definitely go there again.

Franz Cleaners & Washateria should be avoided. I was a ongoing customer of their taking my dry…read morecleaning of about a year. Recently they did not return two shirts after I had dropped them off. After bringing this to their attention the "manager" hid behind the call of the attendant who called to get direction while I was there inquiring of my shirts. The whole issue was passed to the dry cleaner as they do not do the work there. Regardless, they lost two business shirts and did not offer to resolve the issue. Do not take you dry cleaning to that business.

Soap dispensers aren't the cleanest but the manager on duty when I went was fantastic! He let me…read morein after he had stopped incoming traffic for the night after I told him we were in a hotel. He was friendly to everyone and started cleaning up the place with a great attitude at closing.

I went to Zesty Cleaners simply by reviews on Katy Flewellen in Katy.. I took a black velvet suit…read morethat was expensive, but had been packed for at least 10 years.....could be almost considered vintage, but gorgeous. The Manager took special attention and even cut the delicate buttons off for safety. I was quoted a price upfront and a time to pick up. Not only was it ready, on time and priced, but the packaging was amazing with a sponge padded hanger and a protective covering over the top plus the plastic protection. This is service I had not experienced for 20 years. Other cleaners have either "lost" or "stolen" my clothes without compensation. And their customer service was non-existent. Have therefore NOT used a cleaners in years for anything that I definitely wanted returned to me. This apparently is family owned.....and the service is 100% top notch. Obviously highly recommended.

The service is great, but unfortunately the quality didn't match. My husband new Peter Millar coat…read morewas over-pressed, and the logo on one of the vests was melted off. Pants also came back with double creases. I really wanted to like this dry cleaner because the staff was friendly but it's disappointing to have to get all of these items redone.

Great quality of work, timely, friendly and affordable and I am impressed. It is nice to get a…read moreplace that does quality work and is not ripping you off.

Katy Cleaners does a great job! Nice, friendly staff. Short turn around! A lot of parking. Great…read morealterations shop in the back of building!!!

I had five things dry cleaned and the bill was almost $60. Ridiculous I should've looked at how…read moremany stars this place had before I went over there just trying to save time. She said that she charged me almost $20 to dry clean a cotton dress she said that it was $20 because of the brand name does anyone want to guess what the brand name of this dress was? I'll save you the time forever 21. I paid seven dollars for the dress. I will never go back here again ever no value whatsoever.

We were double charged for items. costing us 25$ plus extra dollars. when speaking with staff…read moreNUMEROUS times they asked us to drive to spring tx to speak on this. We work, that is ridiculously far for us to straighten out the mistake their employee made. We spoke with three people on this. huge waste of time. One employee admitted "yeah that over charge was done by a" not so great employee let's just say. We have been with this branch for 10+ years but it seems the management has/is dropping the ball & it's unacceptable. Contacting the Better Business Bureau as well.

The following is an edit to yesterday review of Comet cleaners. I received a call from the manger…read moretaking the time to clarify the crease Vs non crease process. Thank you thank you thank you All the best

The worst dry cleaning service. My husband picked up dry cleaning 2 weeks ago, they were busy so he…read moreassumed the rest of our items were not ready yet. We waited for a text, no text. I come in today looking for my missing pieces and the clerk was extremely rude and uninterested in providing the customer service that's a part of her job description. When I spend my money supporting local businesses, I expect good service! Your prices are high, and your staff is rude! It took me requesting them to run the cameras for someone to go to the back to look for my missing clothes. Lo and behold. They found it. No apology, nothing! DO NOT COME HERE! Go somewhere you're appreciated for choosing the establishment. The worst dry cleaning experience! They're reviewed a 3.9 for many apparent reasons. DO NOT DO BUSINESS WITH COMET.

First time here and I love it. The kind lady up front helped me out a lot since I havnt really…read moredone laundry here. I'm new . I love this place.

The machines here are very old and it is sometimes difficult to choose the least moldy/nasty…read more Customer service does not exist here.

Amazing and fast service for a great price!! I came for an alteration at 4pm and she was done at…read more5:15 with a smile!

I don't typically leave negative reviews and generally try to give businesses the benefit of the…read moredoubt, but this experience involved a consistent pattern of issues that I can't overlook. I brought in a beautiful, beaded sari choli (a fitted, structured top worn with a sari) that was several sizes too large and needed to be taken in for an upcoming wedding. During my initial visit, I tried to explain the fit I was looking for, but the staff member did not take the time to properly assess the garment. She looked at it from a distance while I was wearing it and told me it didn't need alterations, without coming over to examine the fit. Only after I asked her to take a closer look did she briefly pinch the sides and agree to take it in, while still insisting the shoulders were fine. Nothing was pinned, and when I asked if she understood how much to adjust, she simply said, "yes, I know." I later received a message that the garment was ready ahead of schedule. When I came in to pick it up, I almost didn't try it on, but I'm glad I did! The shoulders were still very loose and had not been adjusted. The sides were stitched in, bulky, and hastily done, but my primary concern was that the garment was still ill-fitting and loose. The original tailor that I encountered upon drop-off was not there and another tailor stepped in, properly assessed the fit, and pinned approximately 1 inch on each shoulder, something that should have been done correctly from the beginning. I then had to leave the garment again. The revised pickup timeline was not met, and when I called, I was told I would need to pay additional fees for work that should have been identified and completed properly the first time. During that call (with the original tailor), I was repeatedly interrupted. At one point I was told, "can I talk?" and "are you finished?" before I had completed a sentence. I responded, "No, you can't talk. I'm the customer and I'm trying to explain where this went wrong." After that, there was a pause and she gave the illusion of listening, but I was again asked, "are you done yet?" which shocked me to the core. It wasn't until I became audibly upset and tearful, that her tone changed, she became concerned. She then said, "Don't cry. I'll fix it! I need my customers to be happy," and offered to have it ready within 30 minutes. The shift in how I was treated in that moment was significant. I do want to note that my experience was not consistent across all staff. However, from a workmanship standpoint, this garment required significant size reduction. In my experience, pieces this oversized typically need to be properly reduced and reshaped, not simply taken in at the seams. The final result feels like excess fabric was left rather than fully restructured, which affects both the comfort and overall fit. The interior finishing is also rough, and the shoulder adjustments appear bulky rather than seamlessly tailored. I've included photos for reference. I chose this place based on its strong reviews, which makes this experience even more surprising. I can honestly say this ranks among the poorest customer service I've ever received. The pattern of dismissiveness, the shift in tone, and the less than acceptable craftsmanship I experienced raised concerns for me about bias in how I was treated. I so regret that I did not use my regular tailor across town. I will not be returning.