I used this Comet Cleaners location for years and their friendliness and services are great

The worst dry cleaning service. My husband picked up dry cleaning 2 weeks ago, they were busy so he assumed the rest of our items were not ready yet. We waited for a text, no text. I come in today looking for my missing pieces and the clerk was extremely rude and uninterested in providing the customer service that's a part of her job description. When I spend my money supporting local businesses, I expect good service! Your prices are high, and your staff is rude! It took me requesting them to run the cameras for someone to go to the back to look for my missing clothes. Lo and behold. They found it. No apology, nothing! DO NOT COME HERE! Go somewhere you're appreciated for choosing the establishment. The worst dry cleaning experience! They're reviewed a 3.9 for many apparent reasons. DO NOT DO BUSINESS WITH COMET. read more

Worse service 30 pieces of regular dry clean came out to $280. That is insane with the worst customer service ever I would not recommend using this place. I would not recommend any service. This business has to offer. Worst experience of my life yet they messed up three of my clothing items. if I can give him a -100 I would. read more

Took my pants here with a minor stain from the night before. Had asked the woman there to mark the stain so it wasn't missed. She didn't and the stain was not removed. I requested it be redone which they did. Just picked my pants back up and they were over dry cleaned, now ruined. read more

Comet Cleaners - Dry Cleaning Near Me - Katy, Texas

So I walked in because this was the closest cleaners to my house. As I walked in I noticed they had a Tuesday special posted on the door, And the lady mentioned a first time customer discount, however both discounts unfortunately did not apply to my jacket. Disappointing but not a big deal. In all It cost $67.92 to clean my leather jacket which did seem kind of pricey. I didn't walk in looking for a discount, however I do appreciate a good value. When I picked up the garment It was all speckled from the soap afterwards which reflected brightly all over the jacket which was kind of annoying to go back and wipe down. I suppose it was clean enough otherwise however it did stink of chemical for some days afterward. While I'm on the topic they could have conditioned the leather or done something for it, it would have been a nice touch or made the service worth it. It came back rather dry with soap residue. it's a nice jacket, not old no cracks but could use a condition. supple still. The second lady was nice and did offer for them to rewash it when I picked it up as she must have seen the soap speckles when she showed it to me but I didn't want to be a pain and nitpick the job and I needed my jacket as it was getting colder then. The jacket did stink of chemicals for about a week afterward. While I do like the smell of starch this wasn't that. So in all, I've a few jackets I may take elsewhere. The ladies were nice, however I felt the quality did not meet the cost. I didn't love it. read more

I arrived to pick up my dry cleaning at 4pm today. I was the only customer in the store and at first didn't see any employees when I entered. I then noticed a woman sitting behind the second counter. I was not greeted upon entry and after a few moments at the desk she proceeded to ask if I was picking up or dropping off. I advised her I was picking up and was then she rudely informed that it would be a bit, she wasn't sure how long it would be before they could get my order. She advised me that the girl in the back was checking. In a delivery and they couldn't help me until she was done. After checking a computer screen she told me it would be at least 10 minutes. I told her I couldn't wait 10 minutes and could she not pause the check in or could she not help me? To which I was told no and I should have waited to come pick up my order when I received a text saying it was ready. I proceeded to tell her that I did get a text a few days ago. Another customer walked in and she then turned her attention to her but in the middle of asking the new customer her name she asked me my name. I told her to help the other customer as she was not helping me. She asked my name again and I responded the same answer and she responded that she runs the store. I told her to help the other customer as she already made it clear she wasn't going to help me and she finally turned her attention back to the other customer. Less than a minute later the girl came from the back and explained that they only have one computer and she has asked repeatedly for management to fix the other 2 computers. I told her it was fine and thanked her for getting my order. I have never been treated so rudely as I was this visit, and by the person who "runs the store." Horrible customer service and an ugly attitude. I won't bring my clothes here again. Do better Comet Cleaners, fix the computers so customers don't have to stand around and wait just to be treated so rudely by your staff. read more

I moved to the Katy area and had a hard time finding exactly what I was used to, especially when it came to caring for my dry cleaning garments. I tried Comet Cleaner, and to my surprise, they exceeded my expectations. The staff is very professional, friendly, and helpful. I recommend them to all of my family and friends. AWESOME WORK!! read more

Dropped off two comforters to be cleaned. One had a bunch of stains from baby formula, spit up, and coconut oil. When I got it back, there's not a single stain left! I'm super satisfied with my experience and feel like it was money well spent. It was about $50 each but worth it to have all the stains gone and have my comforter looking brand new again. It did take a couple of days for them to be done but I didn't mind. read more

They advertised to be open on Saturday at 8am. However, I am here on Saturday, January 13th, 3024 and no one is here. It's 8:42am and the "open" sign is on, but no one is answering. read more

Comet Cleaners - Dry Cleaning Near Me - Katy, Texas

I love the service provided at this location. They are always friendly and inviting. Whenever I have a question, they take the time to answer it and explain. My clothes always come back fresh and when promised. I will be here as a customer for a long time. Joey Mann read more

If you are new to Comet cleaners, just want to make you aware of their price gouging. How in the world does one piece (woman's small one piece jumpsuit) of dry cleaning cost $18 Oh but if your a new customer, they will give you 25% off your first cleaning. Ummmmmm so not worth it. Save your money & go anywhere else, but here. read more

Comet Cleaners - Receipt for 1 (one) small woman's jumpsuit ‍ - Dry Cleaning Near Me - Katy, Texas

Ms Joann is so much fun. comet dry cleans my clothes perfectly. look like new! come on Tuesday and Thursday

I've only had good experiences with this branch of Comet Cleaners. My dry cleaning is done quickly, professionally and to my satisfaction. I truly appreciate the discount days of Tuesdays and Thursdays! Dry cleaning is pretty pricey but that discount helps! read more

First and last time using comet cleaners. They put a big yellow stain on my $150 button up shirt and said it was there when I brought it to them. offer me a free cleaning but the stain was still there, they told me they don't know what to do. Maybe y'all should pay for my shirt! Call the manager, left a voice mail but no one return my call. read more

Comet Cleaners - Big yellow stain. - Dry Cleaning Near Me - Katy, Texas

If I could give 100 stars for excellent customer service I would! Ms. Krasha is so nice and helpful everytime I come in. She's always super helpful. read more

I have been coming to this location at 22810 Morton Ranch Road since it opened a couple years ago. I really can't say enough good things about this place but they do all of my dry cleaning my ironing and the occasional sewing on a button. JoAnn is the best she always has a smile and she's always quick to take care of my cleaning needs. So if you need dry cleaning and you're anywhere in the area this is where you should go Comet cleaners. By the way when my Ford Comet got dirty I brought it here too. read more

Comet Cleaners - Airplane - Dry Cleaning Near Me - Katy, Texas

This place has gone down hill quickly! I have only used them since moving to the area but will never return. The customer service is some of the worst I've ever experienced. I pulled up in the drive through once and both the woman and her grandson didn't budge. I had to get out of my car and walk up to the window and he looked annoyed he had to work. She didn't even budge. Another time he just stood there trying to hand my dry cleaning through the drivers window. Every other time they place in car without just standing there dumbfounded. My last bill for 2 dresses was $29 and was dropped off on a Tuesday when it's supposedly 25% off. That is ABSURDLY overpriced as I've paid less than that for 4 dresses at another location. Customer service and pricing is awful. Neither want to work and seem inconvenienced anytime you drop off or pick up. Will never return to this location. read more

Needed a blazer cleaned for an event the next day and thought it would be convenient to go to this place since it was closer to where I live. NEVER AGAIN! The lady at the front is extremely rude and has a bitter face and no manners whatsoever. Not to mention, this place is ridiculously overpriced!!! Save yourself the time and money and don't come here. Worst customer service ever. read more

I hate throwing my good clothes in the washer and dryer especially my jeans. Bring new in town I checked out comet cleaners a few times now and have been satisfied with the results. Nice creases on my jeans and no shrinkage or fading of any of my clothing. Just drop off you stuff and when you get that text it's ready for pick up. read more

Rather pricey. Good work though. Took a while to get clothes back. Not next day as expected.

I am in culinary school and my red handkerchief stained my white chef jacket and hat. I couldn't find anyone to get the stain out until I found Comet Cleaners. They're very professional and friendly. read more

Extremely rude lady at the front - you need to consider someone who has better customer service to be the face of your business. NEVER letting my husband return to this place again. Clearly it's a common complaint as others have experienced her rude demeanor and attitude before too. Take your business elsewhere, where they actually treat customers with respect. Disgusted. read more

Was very happy with job they did, was ready as promised and price was reasonable for 2 dresses. Location is also convenient for me.....will definitely use them again! read more

I love the specials on Tuesdays & Thursdays. Quick service! It's the cheapest in my area.

I SO wanted to like this cleaners as we just moved to the area and its close to our house. I thought the first time maybe the lady was just having a bad day because her customer service was horrible. a simple kind hello or thank you shouldn't be too much to ask. But pulling up there today confirmed they simply DO NOT CARE about customer service whatsoever. Attitude is horrible. Being kind costs nothing. The opposite has cost this place ALL of my business. The lady working there shouldn't be allowed to interact with customers. She is horrible. read more

The front desk associate is very helpful and nice. Today she explained the specials to me and answered all of questions. I truly appreciate when associates patient and are willing to help customers that are not familiar with the process. read more

Fantastic service Always on time and always perfect Highly recommend Give them a try

We have been using this place for a while now. The lady in the front is always friendly and chatty. My husband's clothes always come back in a timely manner and look great. I love that we get a text message letting us know when the items are ready to be picked up. Convenient, friendly service! We will keep coming here! read more

Great work done. I left 4 pants, 6 shirts, and a couple of suits. Everything came back pristine, and they were super helpful with indicating which type of laundry/cleaning service was best for my clothes and the results I was expecting, depending on the value of each service. 100% recommended. I feel like I finally found my dry cleaner service store. I've been looking for a place with a good value/ results ratio, and this is my place for now on. read more

They do a good job of cleaning, coupons available as well. Dry cleaning done on time , and messages sent to keep you updated.

Joanne will be the sole reason I never visit this place again. As I told her. This was my fourth time doing business here and every time she has been very unpleasant. I bypasssed it the first few times because we all have our days. But today was enough to push me out of the door. I simply asked her to view my invoice before payment and apparently that's just offensive to her. Well. If she reads this I have some advice for her. It takes less energy to be nice than it is to be rude. read more

We moved to the area and needed a reliable dry cleaner, this is our spot. Very friendly, quick and convenient.

Horrible customer service, terrible quality, ridiculous prices. The owner needs to be more involved in this scam because the lack of professionalism is alarming. Extremely over priced and my dry cleaning was delayed by 3days. Unacceptable and flat out pathetic establishment. Ew read more

I have visited this location in Katy and the one on Westheimer and I have had a great experience on both. Very professional staff, very reasonable prices, and great specials. They were professional one time I tried to save an old jacket which they explain in detail how will they try to save it before I agree to clean it and another time I got a special for 25% off on Tuesdays and Thursdays on dryclean pieces. I will go to either location and I know I'll get great service. I recommend this cleaners business for their prices and professionalism. read more

Overpriced dry clean! I'm talking about extremely overpriced!!! They also don't give you an itemized receipt, so you don't even know how much it cost for each item. They charge you however much they want! read more

No transparency in pricing. Employee informed me (after service had been done), that prices vary by location as they are a franchise. I never expected a $174 bill to clean 13 items of clothing - one of the dresses incurred a $41 dry cleaning charge because "it had a thin sequined belt" read more

Good dry cleaning, staff is helping

I recently moved to Katy and was looking for a dry cleaners. One of my friend recommended this store. I was really happy with their work and how they treated the clothes for the price. I 100% recommend this store. So far I was never disappointed. I always get greeted by Fareeda with a smile and she has lot of patience. read more

I'm new in the area so don't know what the good, the bad or the ugly cleaners are, so I took a chance. I went to Comet Cleaners because they were near by and they offer discounts! Much to my surprise, I hit the Jack Pot! I was VERY pleased with the professional way in which they cleaned my clothes. And I've been back! read more

Comet Cleaners - Expert Cleaners - Dry Cleaning Near Me - Katy, Texas

I've been using Comet for a few years now and I haven't had one bad experience with them! Excellent service each time I come!