Wow! I just moved back to Toronto, and was recommended this place by someone. It exceeded my…read moreexpectations! I went to see Aaron last week and for the first time in a very long while, I felt HEARD. He actually listened to me about my issues with my hair, my tolerance for "edgy" cuts, and my complete lack of skills or interest in spending more than a few minutes on my hair every day. He gave me a fantastic cut. It's the first time in years that I saw ME when I looked in the mirror. Not someone cosplaying as a Golden Girl... Hallelujah! The salon is very brightly coloured, but the vibe was very relaxed, convivial. Everyone I interacted with seemed genuinely kind. It was very comfortable place. They seemed to do a lot of colouring there. I was the only person not getting her hair dyed.

This salon cancelled my appointment without any reasons and provide clarification after following…read moreup on via email and didn't pick up my call. I left a review here how I felt with this behaviour. I been threatened by owner to remove the review saying it's defamation. Hence I am leaving this review.

Excellent comfortable salon. I have been a customer for about a year and am never disappointed! No…read morerushing, no over-booking! 5 star stylists. Thank you Tocci Jenna gave me a new 'pop' and 'swing' to my hair :-) Thank you Jenna

I had an extremely disappointing experience with Carolyn at Tocci Salon. My hairdresser argued with…read moreme from the start about what I wanted done, insisting she was the expert and refusing to do the style I'd asked for. The disagreement escalated into a genuine argument, and I ended up in tears and had to leave. What makes this worse: they wasted 40 minutes of my 2-hour appointment on this back-and-forth before deciding they weren't ready to do what I wanted -- and then blamed the lack of remaining time as the reason. I did show up for my appointment. Despite that, the salon charged me the full $200 CAD cancellation fee, coding it as a "no-show." I disputed the charge with Amex and explained exactly what happened, including the 40 minutes I was present and the fact that the salon itself ran out the clock. Amex sided with the salon and I was charged the $200 anyway. I would not recommend Tocci Salon. If you go, be aware that if a stylist decides mid-appointment not to do your service, you may still be billed as if you never showed up.

Best haircut I've ever had! Dana did a fantastic job and was so knowledgeable about coloured hair…read morewhich is why I booked with her. Will definitely come back.

What can I say about Grateful Head?! It's always impeccably clean, the decor is lovely, the walls…read moreare covered in gilded gold wallpaper, beautiful finishings and antique furniture. Upon walking in you are always greeted warmly by reception, and they are so pleasant and accommodating to deal with when booking, even with the reopening after lockdown rush ! This is my favourite salon in the city hands down. Everyone in the salon is incredibly talented and I see nothing but great work come out while I'm there--But I always see Stacy Fitz ("girl Stacy") for cuts as she does the most fantastic job with my hair. If you are going for a fashion cut/shag or mullet in Toronto you must see Stacy! Looks great on the day of but continues to look great as it grows in for the next 4 months after I see her! Also the lovely Dana is the queen of colour! For platinum upkeep, flawless highlights or fabulous vivids book in with her!! The new protocols they have in place to keep clients' time in salon minimal are still very convenient and all-in-all make me feel much safer. All stylists and staff wearing masks, sanitizing hands and stations frequently and between clients and maintaining a distance whenever possible. For a welcoming warm experience, friendly experience and great quality you must check out Grateful Head!!

Ok here's the deal. I don't really write reviews but am making an exception today and I posted…read morealmost the same review on google. Diana has been cutting my hair for about ten years, maybe 12. She's awesome. As a person she's authentic, considerate, friendly and upbeat. As a stylist she's keen on detail, careful to check in as the cut is progressing, and consistently delivers excellent haircuts. I'm pretty fussy about haircuts and she's cut my hair longer than any other stylist and through a few different looks. When I came to Angel Hair looking from someone new, I spoke with the owner and described what I was looking for. She instantly recommended Diana, and I'm glad she did. As a guy I could go to a barber and pay less, but I don't because Diana's worth the 'salon' price. She's taking a short term leave and I'm dreading the idea of finding someone else for a few haircuts until she returns.

Close to $100 for a cut, said my hair was in the "long" category and then said they'd have to…read morecharge me $40 extra and that I needed more time than I had booked. Therefore: they didn't even wash my hair, and worst of all they didn't blow dry my hair, they twirled it around their finger, and claimed it was a "natural blowout". One star because the actual cut of my hair was nice but I will neveerrrrr go back.

Avalon has been my go-to salon for years. The team of talented professionals creates a stylish,…read morecomfortable space where client needs are always prioritized. They are flexible, accommodating, and bring great energy. Every visit leaves me feeling pampered and fabulous, whether it's a bang trim, root refresh, blow dry, or scalp massage. Special thanks to Lorie and her team for their kindness and professionalism. I'm always grateful for Lorie's approach, bringing her talent and expertise to ensure every client walks out happy and feeling great. Thanks to the Avalon team for their high quality work and customer service.

This review is not for the salon itself, but only for the aesthetician who works there…read more I did not really like the receptionist based on my only impression on the phone where she refused to give me the Aesthetican's number and kept telling me to go on the website, but I imagine that is probably because they rent out a part of the salon and refuse to provide receptionist services for the aesthetics section. Again, this review is not for the salon itself, but only for the aesthetician, Joanne. It was my first time there and I went for a brazillian wax and I loved it. It was the least painful, most efficient and shortest procedure I have ever had and I had a LOT of hair. She made sure to get every single one of them! She was also very nice and professional and gave me some advice. Overall, I would definitely keep going back there for waxing for sure.

Pretty disappointing experience during my most recent visit to Civello Uptown location. I expected…read moreto come in for a relaxing hair appointment and come out feeling great and instead I got stressed and so upset I left basically in tears. I first made a hair cut appointment with Kimi last Friday, who did a nice job with my cut. I liked how she did the layering. I also made a hair colour appointment on Tuesday with Laura. I wanted to do a dark purple tint and had a bit of balayage from my last hair colour. I came with a pic of my ideal colour and said I didn't need it to be vibrant..just a tint where I can see purple would be fine. I was aware if I wanted it more vibrant I would have to bleach and make another longer appointment. So we agreed to just put dye over my old balayage. However, this is when my experience turned sour. I arrived after commuting well over 1hr by uber to salon. Only to find out that their water is not working. They said they only found out a bit over 10 minutes before my appointment so they did not call me. I was not too happy but understood that things happen and they did offer to uber me to their Rosedale location or reschedule and comp my appointment. I still really wanted to get the hair dye though. So they just dyed and hair dried in uptown salon but washed my hair at the blo bar salon nearby. When I was getting my hair dried I discovered that my hair is much more red than purple. Horrified, I wanted to get it redone. It was more burgundy than purple with a lot more red tones to it. Laura failed to tell me that my hair had warm undertones already in it and that it would bring out more red in my hair. I was not prepared to see so much red. I rescheduled with Rachel to get a hair toner or gloss. She explained about the warm undertone and said if she added blue toner or gloss it might tone out the reds but she would not be sure how it would turn out. She was super nice about it but her uncertainty made me change my mind and not do it. She was sorry I was so disappointed about the colour and just recommended I wait till it fades and do a colour correction at cost. So now I have paid for a hair colour I dont want and need to spend more money to get it fixed. Like it is not a hideous colour but it is not want I wanted or paid for. So everytime I look in the mirror I get upset. Overall, I have never been so disappointed after a hair appointment. I wanted to feel nice and left feeling upset. There was also another person at reception who was not that friendly either. She had brown hair tied up in a bun and wore glasses. She kind of gave me some curt looks and responses. Even Laura was there and saw me but did not even say anything to me. Side note, a collegue of mine was suppose to see Laura for a hair cut but the client she had before had to get their hair fixed due to a mistake Laura made and my coworker was left waiting for 40 minutes after her appointment time. She ended up being passed over to a higher up staff member. Just very unimpressed. I do not recommend Laura. If you go to this location anyways, try Rachel or Kimi UPDATE - After calling the salon, I was offered a full refund, which was very appreciated. However, I don't think I will return anytime soon. I feel like they could have dealt with my situation better. Everytime I think of this location it now just brings back bad memories.

Civello Uptown is always consistent. Welcoming and relaxing environment, perfect haircuts by Arian…read moreand highlights by Anya. I love the whole experience.

Before I went to this salon, I was so discouraged with my hair! It had turned almost entirely…read morewhite, it was getting thin, and it seemed that a lot of my natural curl had up and left! It looked like I had my finger in a light socket!We Well, David gave me an absolutely fabulous cut and added some colour by balayage. The cut was so good that to style it, all I need to do is fluff it around with my fingers and it looks wonderful! The colour was beautiful. I left the studio feeling like a new person and still do because the style is so easy to care for. David is an absolute marvel and the staff do whatever they can to make you feel at home. A fantasic experience in every way!

This salon is absolutely fantastic! I told them what I was looking for and they delivered! This is…read moreactually the best haircut I have had in years!!! The Experience: I booked an appointment with Jhade, who is currently training at the salon. The price is significantly reduced and David overseas her work and offers guidance during the cut. Visit 1--Hair Colour: David and Jhade told me which colours I could go based on my current hair colour. I came in with two inches of roots and a faded red. They also told me which colours would look best with my skin tone. I picked a nice red and Jhade did a good job implementing the colour. Visit 2--The Hair Cut: David is a master at cutting hair. Jhade, David and I discussed the type of hair cut I wanted (aka... a wash and go style) and David walked Jhade through the techniques of how to cut my hair in that way. David is super knowledgeable and Jhade did a great job implementing the techniques. I now have hair that is beautifully wavy after a wash and go. It is absolutely fantastic! Thank you for a wonderful experience!

I only get my haircuts here even though I live downtown. The hair wash is so bomb and I usually get…read moreTim for my cuts. Very consistent and great customer service. They're very gentle, no makeup smudges after a hair wash. They also have lockers to keep your personal items safe. Highly recommend

My Sweetie is getting her hair styled after a very long lockdown…read more Several of her friends have recommended this new Markham salon staffed by many stylists, each with their own creative talents. If you're ever asked what cut/style/colour/length another person should have done, no answer is a good answer! Especially from a spouse. The stylist chosen was Jonathan, listed as the Director of Development. Well the verdict is in! I have a happy partner; 5 - salon facility, 5 - customer service, 5 - pricing ((listed price + taxes) - 10% cash discount), and 4 - stylist (because this was her first time here + she was looking at herself/someone different in the mirror post lockdown + irritating point below). Add 20+% tip... The only irritating point that should be noted is that many of the stylists smoke. My Sweetie could smell nicotine on Jonathan's fingers as he was styling. Ugh! Worldwide salon locations include Paris, Toronto, Taiwan, Beijing, Tokyo and Seoul.