I couldn't be happier with the outstanding service I received from Holden Roofing and Randy, our sales representative! From start to finish, the entire process was smooth, professional, and completely stress-free. The team at Holden Roofing did an exceptional job. Their workmanship was top-notch, they communicated every step of the way, arrived on time, and left everything spotless when the job was finished. The quality of the roof exceeded all of our expectations. Randy was absolutely amazing to work with throughout the insurance process. He was knowledgeable, patient, and always available to answer our questions. He made sure everything was handled correctly and took so much of the stress out of dealing with the insurance claim. If you're looking for a roofing company you can trust and someone who truly cares about helping you through the insurance process, I wholeheartedly recommend Holden Roofing and Randy. Their honesty, professionalism, and commitment to customer satisfaction are second to none. Thank you both for making what could have been a difficult experience such an easy and positive one. We are beyond thrilled with the results! read more

The project started ok, with the estimate but specific values were not met. My review is not based on that however. During the process the insurance company kept asking for more photos to approve specific items. Frank, instead of taking more photos left it to me to contact the insurance company and argue with them, claiming that after initial contact insurance company would no longer speak to him...or that he was not allowed to discuss with them further..I had to do Franks job, All he had to do was take more photos and send them to the insurance adjuster. I hired them from a neighbors recommendation. When I confronted Frank about the cost "misunderstandings" he apparently discussed it with the neighbor - this neighbor is now alienated and no longer a friend because of this. Why is this contractor talking to my neighbor about our issues? This is the reason I decided to post this review. During this ordeal, my AC capacitor failed, while they are roofing. They covered the AC with a sheet of plywood to prevent anything from falling into it and this could have caused it to overheat. I told Frank about it, but in the end I did not hold him or Holden responsible. Before they started roof replacement they left one of the gutters up...I had to tell them to remove the gutter. After the roof replacement I have picked up about 50 nails from the driveway and yard that they did not pick up with their magnet. Going to the backside of the house I noticed a gray streak on the wall...turns out they did not replace one of the downspouts as they should have. I had to call them on that issue and ased why they did not see this on the post-installation review? Surely they walk around the house to make sure everything is done...well, i guess not. Once the downspout was replaced Frankn did come over to inspect it then and had the gutter team come back out and paint a small section where is wasnt properly painted. I should not have to inspect your work for you. I should not be pitted against my neighbor so that you look good They told my neighbor i was a 'liar" it seems...she called me a liar this morning after going Karen on me over this guy Frank. I dont know, I can only guess what went on between them. Here is a summary of why they get a poor review: 1. I feel i was misled re: the cost (I was willing to chalk it up to a misunderstanding until I found he discussed this with my neighbor) My neighbor claims I asked for a discount, which is not true...so apparently thats one thing he told them. 2. Pre - roof work (gutter removal) was not done correctly and I had to tell them to complete it 3. Downspout was not replaced - final inspection was not performed or not completely performed 4. Sharing my discussions with a neighbor in order to score points with them...this was none of their business and completely unprofessional of Frank at Holden Roofing. THIS IS THE BIGGEST ISSUE 5. Would not take additional photos to make sure the work was approved by insurance, instead I had to call and fight with the insurance company on their behalf I understand they might not get all the nails with the magnet...I am not reviewing them based on that. Based on all this I would recommend ANYONE but Holden roofing. Maybe someone other than Frank would be better...I cant say for sure. read more

Holden Roofing - the grey streak on the wall - they didnt notice this when they inspected final or they ignored it - Roofing Near Me - Rosenberg, Texas

Highly recommend someone other than this place. Poor follow up, no communication and lack of professionalism. read more

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In Sept. 2025 I reviewed this company because it damaged the vaulted ceiling inside my house when it replaced the roof. Holden Roofing refused to paint the ceiling. In Feb. 2026 I noticed a water stain on the ceiling. The roofers who came to look at the problem said the plastic ridgeline that was installed was the reason the nails came through and damaged the vaulted ceiling. The ridgeline was not meant for vaulted ceilings. Holden Roofing and Stan, their representative, were negligent for using something that was not meant to be used on a vaulted ceiling. To this day, Holden Roofing refuses to take responsibility for the damage to the ceiling. Look at the pictures to see the blobs of putty that was used to cover the nails. The nails have been pulled out but the mess remains. You can also see the water damage. The roofers told me Holden will not paint the ceiling. read more

Holden Roofing - Mark on ceiling from ridgeline. - Roofing Near Me - Rosenberg, Texas

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I hired Holden to replace my roof. Since it was insurance based, they refused to give me the true costs. I know my roof did not cost $26,000 to replace. My roof is already showing signs of wear from the install at 2019. I was told I would have higher quality shingles. I referred them to my neighbors and they sold those 2 roofs to them. The one neighbor's shingles are also looking worn down. When I called for needs, they are slow to respond and seem offended. I hired them in April of 2022 to add a cricket because I had trees growing from trapped leaves and seeds behind the chimney. This year, I still see stuck leaves and seeds behind the chimney. Had to have someone climb on the roof to take pictures. Holden claim its done correctly. No, nothing should be stuck behind the chimney when a cricket is designed properly. I Googled the purpose of a cricket and pictures, what Holden put on for over $1000 is not as the professionals know to do. Also, they never call back. They have the poorest customer service. May be in business for decades, yet they have become poor at running a fair, honest businesses. read more

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The time it took to complete the job went into the months. Once the roof was completed it leaked badly in multiple areas. It took over a month for them to put the gutters back up. read more

Mike Gibbons of Holden Roofing has provided great service assisting me with my roofing claim and replacing my roof. I appreciate the high quality product we received, the professionalism and love the way my home looks now! I have found a roofer I can trust and will stay with for any future roofing needed during the life of my home! So glad I went with Holden Roofing! read more

Poor service, did not act promptly to start the job, not even when agreement was executed. Not recommended.

Note: My family, and I do not have any affiliation, connection to Stephen, Holding Roofing and anyone that works there. This review is completely unbiased and not paid for. I did this for no favors and on my own accord. This review is about 2 weeks overdue but I really have to make it known HOW AMAZING IT IS TO WORK WITH STEPHEN ANS HOLDING ROOFING!!!! I don't know how exactly my mother found him but Stephen and his company has truly surpassed every milestone and expectation and went above and beyond. His patience to listening what my mother requests has been extra ordinary. My mother and I are of Asian descent and although my English is as American as it can get...; my mother can be hard to understand many times with her English. According to my mother and the many interactions I've had with Stephen, he has been courteous, extremely patience and followed through with every word of the contract. He follows up with text messages, phone calls, and voice messages between my mother, two sisters and I. I can understand how frustrating that can be to reconfirm, or go over the details because my mother just wanted to make sure she understood the terms for her new roof replacement. Stephen of the time reexplained, came to the house, called or text to explain the details. For those that reside within an HOA establishment and are concerned with the stringent requirements or finding a company that will make sure no time and money is wasted, EVERYONE, should reach out to Holding Roofing. He knew the details of what our HOAs requirements were and this helped us stay on track and time. Even when we found out paperwork that needed to be filled , Stephen gladly paused the work until WE were satisfied before starting the construction demolition and roofing of my parent's roof. The day of roofing came and his team treated our property and our neighbors as if they lived there. Even before beginning work, Stephen reached out to make sure if we wanted our satellites re installed. Staging, demolition of the roof was clean throughout and the entire 2000 ? sq foot home and was completed in 1-2 days ( maybe one day). Came by to make sure and went over warranty information with my mother :) and then myself(over the phone). We were so impressed with his professionalism, work, communication that we preceded to have his company work on my home, as well as my sister's in the near future( hopefully by August). If every company could operate like Stephen's Holding roofing company, workmanship, then we would have a perfect world of trustworthy people. The billing department personnel, Aubrey, gets 10/10 stars as well. She is quick to return calls, arrange payments and is genuinely a kind and nice person to work with. I could go on and on about this company. I hope reading this review will help future customers put their fears and concerns aside and choose Stephen and his company. Best wishes from California and Texas. Hai Nguyen and the Nguyen family. read more

Great work! Guys were there early! They finished the entire roof in one day! They cleaned up their mess! All the nails were picked up! Great Job! I highly recommend this company! Our roof looks great! The color actually looks better now than the original roof. Our roof was replaced because of hail damage. They dealt with the insurance company, making our experience smooth and easy! read more

Holden Roofing - New roof! :) - Roofing Near Me - Rosenberg, Texas

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Recommend. Quality products and services. Great sales person (Ryan) and service (Maggie). Work crews were respectful, worked hard and got it done with minimal impact. Good Job! read more

I can't speak highly enough about Maynard and his team at Holden Roofing. We were under an extremely tight timeline on a real estate transaction and he was highly accessible (multiple texts / calls throughout the day over the period of a week or so), professional, and the team completed the job on time - and the roof looks great! Strongly recommend Holden Roofing! read more

Mike Talty, the guy with Holden Roofing that handled my roof replacement was awesome. He not only handled me well but he took charge and handled my insurance company's inspectors, engineers and even my desk adjuster well. I felt that he went above and beyond to get my claim approved which was not immediate because that is what insurance companies do. Deny, deny, deny. I let Mike communicate and work with my insurance company directly, and he did not disappoint. I can't speak for the other salespersons at Holden but Mike took a lot of the work off my plate because he knew exactly how to handle the insurance company. My claim drug out for almost 9 months but he did not give up! His constant follow up with my insurance company and me was outstanding! I feel that had it not been for his persistence, I probably would have still been moping around with a declined letter. In regards to the actual roof replacement, his workers and sub-contractors that worked on my home were very professional. They cleaned up after themselves, didn't play loud music and just did a great job overall. The roofing products I got were top of the line compared to what my neighbor across the street got. I verified it with a friend of mine in another city that is in the business. There are so many reasons why you should have Mike handle your roof replacement that I could go on and on.... He even came and picked up nails personally in case his crew missed any! Here is a photo for proof. Great experience! read more

Holden Roofing - Mike Talty with Holden Roofing doing a thorough cleanup of nails in my yard. - Roofing Near Me - Rosenberg, Texas

Maynard and his team helped us get a new roof that we love! They made the whole process seamless and it was so quick and easy. Maynard worked around our schedule and once the process started, it took a day from removal of the old roof to complete installation. I highly recommend their services! read more

I gotta give Holden an A+. They kept to the schedule, they got the job done on 2 of the hottest days of July. I am not sure how the roofers could do this job so fast but they sure did. Our Sales guy put up with hell from me because i wanted perfection. They performed. They replaced the one piece of gutter immediately after damage.... My roof looks great. thank you Mike Gibbons and to your boss, he is a champ. read more

Holden Roofing is a quality organization. I really enjoyed working with them. I interviewed with them and they were quick to answer my questions, greeted me warmly when I came in, made me feel right at home. When I didn't get the job, they called me directly and offered encouragement. THAT is a quality organization. read more

WORST Customer Service. Have requested documents from Kristine on 3 separate occasions. The third time I called and spoke with Hilary (Receptionist?) because Kristine did not answer. Hillary proceeded to LAUGH on the phone and sarcastically said she would talk to her and immediately put me on eternal hold. After coming back on the line, she said that Kristine would send me the documents by the end of the day. It is was 4:20 PM and I had already hear this on multiple occasions. The front desk is the face and voice of your company. What a sad representation of Holden Roofing. Side Note: I work as an auditor for Property Management Company with 26 apartment complexes in Houston area. I for one will be sure to comment my thoughts on the customer service for this company should any bids ever com in. read more

This guys are great! This is my 3rd time using them to install a new roof and they out do them self each time. Awesome group. read more

Holden Roofing - New roof - Roofing Near Me - Rosenberg, Texas

They went up on my roof and took pictures of bird poop. They told us that it was hail damage and wasted everyone's time. I'd be cautious with this company as their field reps don't seem to be very knowledgeable. read more

Really honest business, had Stan Stark come and look at my roof with leak from rain. He took his time to check and caulked areas he think could be the problem and answers with very professional opinion about the condition of my roof. Had him come back again since the roof still have leak and he went into the attic to see the leak and sealed the area and went back up the roof to seal under every shingle near the leak. I asked him if my roof needed changing and he said it's still in good condition, those shingle may just be a little wind damage lifting it up a little so rain got in. Definitely have to recommend this roofing business to anyone that needs it. They are very honest and do very careful work. read more

I would like to take a moment to provide feedback for Ryan Joyce of Holden Roofing. I can't say enough about him, the moment I spoke to Ryan I knew I called the right person/company to do work for me at my house. Ryan is a wonderful person to work with and helped me above and beyond, he managed the entire project smoothly and i never had to worry about anything. My house is in Houston area and I currently live in California. He explained how the entire process, every step of the way. I've never met a great, honest and reliable person like him ever in my life. God bless him for the services that he is offering, a great asset for any company and most importantly customers like me and many others. Ryan, you have a devoted customer for life and I will recommend you to everyone who needs a contractor. read more

After 19 years, it was time for a new roof. Holden Roofing and, specifically, Stephen Stark, was recommended to us by our neighbors who had just had their roof replaced. Stephen came right over and, after having a thorough look at the roof, explained that he noticed evidence of hail damage, showing us several pictures he had taken. Stephen is very professional and friendly and thoroughly familiar with roofing construction, building codes, and insurance processes. He was very clear about our options and answered all our questions about coverage. We immediately gave our insurance company a call to see about getting an adjuster to come by. Stephen did all the talking. Stephen came over and met the adjustor for the inspection; however, because of the steepness and condition of the roof, the adjuster was not comfortable climbing to the top. Our insurance company arranged for an inspection service to do a second inspection. Stephen came over to meet the inspector, but, again, the guy said the roof was too dangerous to climb. So, another inspection was scheduled. Stephen came over for a third time, and this time we got a guy who could inspect the whole roof, and the hail damage was confirmed. After getting the go ahead from our insurance company, Stephen met with us to select shingles and discuss repair details. Again, he was very helpful in helping to make final decisions about the job. Amazingly, our roof was replaced in one, very long day. Some final cleanup was completed the next morning. Gutters were replaced a couple of days later after some trim rot was repaired on the garage. The entire process couldn't have gone better. I highly recommend Holden Roofing and Stephen Stark. read more

After hail damage we worked with Holden Roofing and Charles to replace our roof and gutters. Charles met with our insurance company and ensured the process was smooth. Once approved by the insurance company and the HOA, Holden went to work and did a terrific job. The crew worked hard to complete the work in an efficient and professional manner. Charles came by repeatedly to ensure the work proceeded. We were very impressed with Holden, their personnel, and their work. We highly recommend them for your roofing and gutter needs. read more

Holden Roofing and have resolved this issue satisfactorily. They explained that their program manager had recently left the company which is why my complaint was not acted on sooner. read more

A few months ago we had Holden Roofing come out to assess a leak in our roof after a bad hailstorm in April. They were incredibly helpful, and when they came to assess the damage decided that we had enough problems that our insurance company would probably agree to replace the roof entirely. When the adjuster came out, they went up on the roof with him, and within the hour, we were getting a new roof. Holden arranged it so that literally the next day he had his crew here and they managed to completely demo the old roof and replace it within a single day. It was unbelievable! During the demo they even found places of the plywood that had rotted over the years that had just been covered over by the previous roof. The crew cut out and replaced all of the rotted areas for us. They were really professional and didn't leave a single piece of trash on my yard when they were done. Since the new roof was installed, we have had more rain in Houston, and we haven't had a single problem. Without this roof, we would have had some serious flooding. I honestly cannot recommend Holden enough. I've had my fair share of dealing with contractors in the past. and they are by far the most easy to work with and helpful. They were always available during the process to answer questions and they kept their word and were on time. He made the whole thing so easy. If you have any roof damage, or need any roofing done at all. Please call this company. They will give you a beautiful roof in no time, and you won't have to go through any of the usual contractor unpleasantness. They are awesome! read more

Great service if you love waiting to hear back from them and you're ok with shoddy work. We were initially really please with contact-before they have your business they call you back quickly and are incredibly helpful. Had our roof delayed several times and finally the work was completed (months later)and we were assured it would take a few days to settle and look better. Still waiting a year later. Took 10 months to hear back from them about doing further work, at which point we had already decided we'd just get someone reliable to finish it. It has been hell trying to get a manager to contact us back in regards to the (now) rude salesman and the work that was done. It's been a nightmare dealing with these people. Just go with someone else-ANYONE ELSE-if you have work that needs to be done. read more

Here are some of the issues i encountered that i would like to share: 1) the delivered material was not enough. there were a good hour or two that the workers could not do anything but wait for the materials to be delivered. 2) They cut off my aircon line. while the contract says that pipes or tubes needs to be atleast 3 inches from the roof, they used a circular saw to cut a portion of my roof to replace my air exhaust. needless to say, i had to pay $1098 for refilling my freon. Holden only covered $500 noting that is not their fault and they are kind enough to help me out on this. However, thinking about it, it was their contractor who cut my aircon line and they were the ones who did not do a thorough inspection of my roof to tell me that i have a pipe in close proximity to the roof. I wish i could have fought for my additional $598 back. on the positive side, Holden added additional ridge vent in places where it didn't have before. Thanks for the extra mile. They even have a good english speaking foreman that is very accommodating and answers your questions on the site. read more

My experience with Holden Roofing was exceptional. I called and had an appointment within two days. Charles Stetzel examines my roof and then came back the next day to meet with my insurance adjuster and walked me through the process of obtaining approval from my HOA. After insurance settlement and HOA approval, they scheduled the roof within two weeks. The workers were careful not to damage my plants. They were very hard working, did an excellent job, and cleaned up everything. Charles Stetzel and Holden Roofing were so easy to work with. I would recommend them to anyone! read more

Area Manager Jarrod came to my house yesterday. It started off with me telling him of my experience with Holden (which was not good) and how it's taken them over a month to respond so that I can do a final walk through. The walk through started with me showing hardie plank that was cracked by Holden and then poorly patched by Holden. Jarrod's response is "I don't think we caused that" and "I would need to see photographic evidence that we caused that". I was stunned, as the caulking was slathered all over the place like a butter knife was used. I then asked Jarrod how big of a hole does plywood on the house need to have to be replaced. I guess I shouldn't have been surprised by his response at this point, but he said "well, I guess I would need to see the hole." To which I said, well it sounds like it doesn't matter how big the hole is Jarrod's answer when he see's the hole will be that hole is too small. Sure enough when i show them the hole (which is 4" in diameter), he says that hole is not a problem the underlayment will handle it. I was astounded, no ownership or pride in his work, no need to correct or address the issue. I slapped my own forehead and said "you guys are F@#$ING unbelievable." Jarrod then pulled out his phone and asked me if he should start filming because I was being disrespectful. I informed him that he is welcome to if he would like. In addition, these guys will get access to your insurance carrier as a "representative". This means they can modify your return at any point. And they get downright malicious, these guys actually changed my supplemental contract with my insurance carrier and I didn't even know so that Holden could get more money!!! These guys put up a front that they are only looking out for their customers, THIS IS A LIE!!! They want to strangle hold the insurance company to pay more than they should. DO NOT USE THESE PEOPLE!!!! https://www.mysanantonio.com/business/article/States-sues-Holden-Roofing-Inc-1437749.php read more

Not a good company to follow up on a complaint. I have had two roofing jobs and one gutter job done. I have been calling the office for a month to get a resolution to a problem I am having and I have not gotten a call back from the salesman who lives two blocks from my house. Not happy this is not professional. read more