Such a great experience from start to finish. We got the Honu Mocha, pandan latte, and a matcha,…read moreand all three were amazing. The Honu Mocha was especially good. Rich and chocolatey without being too sweet. We also loved being able to watch them roast the coffee beans while we were there, which made the whole experience feel even more special. The staff was wonderful, and I even loved the coffee mugs and little details throughout the shop. If you love coffee, this is absolutely a must-stop in Hilo.

Nice atmosphere and delicious coffee! The service was…read morefriendly, as expected and as a whole it's a recommended coffee place. If the coffee was a little hotter it would have been more enjoyable, as it seemed to get cold too quickly but it was still delicious. Come give it a try

I'm not a local. We vacationed in Hilo. I like going to local coffee shops, trying their…read morespecialities, and purchasing a bag. We looked up this spot and my bad, maybe I didn't read the menu fully, but I thought you could buy a cup of coffee here. I walked in asking to buy a cold brew and was informed they don't sell cups of coffee just bags of it. Okay. They let me sample the bag I chose to buy (a light roast which is my preference). It was smooth and I enjoyed it. Their business hours are like 9am to 2pm 3 days a week. Something like that. The shop is super small with just bags of coffee everywhere. So for anyone looking to grab a cup of coffee, this is not the place, but if you want to purchase some whole beans then this place is for you I guess.

This place is closed. We also made a detour to try this place in August. Got here a few minutes…read moreafter they were supposed to open, but the door was locked and there was no sign indicating they were not going to open. Another person showed up confused. We saw someone inside and knocked. He came out and looked confused as to why we were there. Apparently, they are no longer open as a storefront serving coffee as most of their business is from online sales. I mentioned that Yelp and online indicates they are still up and running and should be open now. He again looked confused and said he doesn't know how to update Yelp and will have to look into it. Does not appear this has happened so hopefully my review can save you all a bit of wasted time and disappointment.

Best fresh coffee I've had on the Big Island. They always take care of you and treat you great…read more Delicious flavor, good selection and high quality packaging.

We're from Seattle so we were excited to check out local coffee options. Hilo Coffee Mill did not…read moredisappoint! Karina and Rachel took time to welcome us. The hospitality and conversation were amazing. They offered us a taste the brew of the day (YUM!), and they explained the nuances of the different roasts for sale. You KNOW we bought several to take home with us. Thank you Hilo Coffee Mill for the exceptional welcome and superior cup of coffee.

We accidentally went here thinking we could get a cup of coffee. We ended up talking to the owner…read morein his driveway for a couple minutes and I bought a bag of his coffee. I brought it back to Alaska, just brewed my first French press of it. It's delicious. So glad I treated myself to it!

First heard about Maui Estate Coffee from the ladies at SIP in Paia who recommended we drive over…read moreto check out the coffee farm. We were greeted by the owner, Erik, who was tending to his coffee plants. He was so gracious and welcomed us even though we hadn't made an appointment. Erik provided us with a short tour of his coffee farm and educated us on plant growing essentials. All that care and attention to the plant pays off in truly superb coffee. We bought two bags and wished we had come home with more. (And thx to Erik's wife, Moana, who was lovely as well!)

This rating is for the coffee shop not for the store next door. I had my day planned out for my…read morevisitor who came to Hawaii for the first time. I took them to Iao valley which was closed for repairs. Then I planned to stop by here cause their goal was to by coffee and bring it back to the mainland. So why not stop here so they can taste it then go next door to by the beans. Yelp said they open at 8 am. We got there around 8:30. The sign said closed. So disappointed. The gentleman who was working with the dolly looked like the owner in the picture on Yelp. Never said anything to us. While we stood around. The security guard was really nice. The store next door opened at 9. The employee had cracked the door open and I spoke to him to see when they opened since we couldn't get a cup of coffee. He was sweet enough to let us in to buy the coffee beans. I was thankful for let us go it.

In visiting Maui Tropical Plantation in Waikapū, you have to stop by in the gift shop to try single…read moreorigin Maui Oma Coffee. We are repeat customers for the Haleakala Sunrise and the Oma original coffees. Attention to detail in developing brews and quality control sets Maui Oma apart from other gourmet coffee brands. Try the Maui Oma coffee, you won't be disappointed!

We had an exceptional experience at Hula Daddy Kona Coffee! Sue was professional, thorough, and…read moreincredibly knowledgeable. Her attention to detail made the tour truly outstanding. The coffee was amazing, and learning about the history of the business, Kona coffee, and Hawaiʻi was both fascinating and informative, we learned far more than we anticipated. We also had the pleasure of meeting the owner, Karen, and thoroughly enjoyed spending time with both her and Sue. We look forward to returning and highly recommend this tour to anyone visiting the Big Island!

Hula daddy is a boutique Kona farm where quality & detail is not overlooked. All coffee beans are…read moremeticulously assessed several times by the resident roaster, Laura. Only the best beans are eventually qualified for their roast and all hand packaged by Laura. This focus on quality & personal touch is reflected in their coffee price. They are more expensive than the Kona coffees you can purchase from local store, but you can be guaranteed of the quality from bean to coffee with Hula. We ended up not purchasing any bags but we definitely had a great time & would recommend the tour. Our tour guide was so bubbly & exceptional! Just FYI- the tour encompasses the history of Hula Daddy, & information about the land/trees/coffee making process. Tour ends with sample of chocolate covered coffee bean. You'll have to purchase flights or Individual cups to try specific batches. Otherwise they have free samples of their general medium & dark roast coffees near their entrance.

This place is CLOSED! Owners apparently moved to Seattle. Was a little place in a strip mall, not a…read morecoffee farm.

Touring Pele Plantations with Vikram, Mel, and Ari was the highlight of my two-week vacation in…read moreKona! I'm incredibly thankful for this family in taking the time to show us the amount of work it goes into producing organic 100% Kona coffee. Tasting the coffee and sitting on their patio overlooking 2 Step and Captain Cook monument (best view in town!) was a delight. This is what traveling is all about. After the tour and tasting, we had the chance to purchase coffee beans and merchandise. I'm looking forward to brewing the coffee I bought. When I tasted their coffee, it was the best coffee I have ever had! Not just in taste but in feel. It didn't have that lingering acidic taste. Nor was I anxious to brush my teeth like I usually am immediately after drinking coffee.

Amazing Experience at O'o Farm! I'll admit, I was a little…read morehesitant when my wife suggested a coffee farm tour I was thinking golf, beach, pool, and relaxing! But I'm so glad she talked me into it. The entire experience was amazing. Our tour guide was awesome, the farm was beautiful, and learning about the coffee and farm-to-table process was fascinating. We also had the farm-to-table brunch, and the food was absolutely incredible fresh, delicious, and one of the highlights of the tour. I actually left wanting to go home, eat healthier, and start a garden! If you're in Maui, don't pass this one up. Great tour, amazing brunch, beautiful setting, and a fantastic experience. Highly recommend!

We were really looking forward to visiting O'o Farm, but unfortunately our experience was…read moredisappointing, especially considering the cost. We paid for three full spots for myself, my husband, and my mom. Based on the description of a walking farm tour, we expected a more immersive experience moving through the farm and exploring. Instead, the tour felt much slower paced and involved a lot more standing and listening than we anticipated. Our guide also seemed to lose his train of thought several times, which made the pace feel even slower. We were traveling with our toddler, and once he started having a hard time with the pace, my husband and I took turns leaving the tour and sitting in the car with him so we would not disrupt the other guests. We were trying very hard to be considerate of everyone else while still getting as much out of the experience as we could. I went to speak with staff twice while we were there because I was clearly struggling and trying to figure out what our options were. When I asked about a partial refund, I was told that they expect families to be flexible. We were extremely flexible. We took turns missing parts of the tour, separated from each other, and ultimately left only when our toddler became so exhausted and upset that staying through the meal was no longer realistic. What disappointed me most was the lack of effort to help us find any kind of solution. We paid for three full experiences and ultimately missed the entire meal portion. We were not offered food to go, a chance to come back later for the meal, a rescheduled visit, a credit, or any other accommodation. I understand now that the meal is served in multiple courses and may not have been easy to package all at once, but none of that was explained to us while we were there and no alternative was suggested. I also don't think it should fall entirely on a distressed guest, who has already spent a significant amount of money, to come up with every possible way the business could help. A professional business could have offered several reasonable options, even if a refund was not possible. The customer service after the visit was also disappointing. I emailed afterward asking management to consider a partial refund and received no response. I had to send a second follow-up email simply to get an answer. Only then was I told that management had reviewed the situation and would not offer any partial refund, credit, rescheduling option, or other accommodation. Management's response emphasized that our family made the decision to leave. Of course we made the decision to leave -- our toddler was exhausted and extremely upset, and we did not want to ruin the experience for everyone else. That decision came after we had already spent a significant portion of the tour taking turns away from the group and after I had spoken with staff more than once trying to find a solution. I completely understand that businesses have policies and that traveling with a toddler comes with unpredictability. My disappointment is not about expecting special treatment. It is about the lack of customer service, flexibility, communication, or goodwill shown both during the experience and afterward. For the price of this experience, I expected better communication and more effort to find a reasonable solution. Having to reach out twice just to receive a response declining any accommodation only added to the disappointment. Unfortunately, the way the situation was handled afterward left us with an even worse impression than the tour itself.

This was one of my favorite moments from our recent visit to Hawaii. I swear that we were…read moreliterally treated like ohana. Leslie and her small staff were so kind and welcoming. There is something to be said about the view and the fantastic coffee!!!! Wow was it top tier! It feels like a custom tropical treehouse. We sat around her concrete table as we sipped sample after sample of award winning Kona coffee. On the TV we watched a live feed of the volcano. It was such a genuine experience all the way through. She took the time to walk us around the farm and explain the entire process. So much effort goes into making such a delicious cup of coffee. This place is highly recommended. It has extremely limited hours so be sure to be mindful of that .

A fantastic and personal tasting and tour that was so gratifying and wonderful. Leslie and Etsi…read morewere wonderful and really made us feel like old friends! We were served several tastings of the coffee (7 or 8 small cups) and every cup was delicious! My favorite was the SL34 and I purchased a purchased a pound and half of it. After the tastings, we were taken on a tour around the farm and processing areas and it was so great to see Leslie treat the workers with love and respect. It was genuinely the best coffee farm we had been to...and we've been to several! The view is beautiful as well. The hours are extremely limited so make sure to make plan to come.

It was such a cute and fun experience. Bryce was our tour guide. He was so friendly and…read moreknowledgeable. He took us around the farm and gave us plenty of information to take home with us. The coffee sampling was at your own leisure which was nice. We also got a sample of some delicious tea at the end of the tour. It is a nice location with a beautiful view. Would recommend.

I booked this tour for my husband birthday and he loved it…read more First of all, the location is amazing with incredible view of the ocean! The whole property is just stunning! It was a wonderful experience where they showed you the whole process of making coffee from picking the coffee bean and ready for sale. Also got to try all different kinds of coffee, which was the best part! There is also a gift shop where of course had to buy coffee. The tour guide Ben was very knowledgeable and friendly and just awesome!