Lots of camping and travel equipment, men's and women's travel clothes, shoes, gadgets and fun…read morechildren's games and toys, The staff is happy to help but also will leave you alone to explore on your own. Free parking lot

They have cool things but lame employees who are more interested in talking to each other than in…read morehelping customers. I had to ask for help getting a changing room and purchasing items. At least a male employee in the shoe department actually asked if he could help me. I didn't end up buying anything for me because they had limited sizes.

First time visit to REI as I had been eyeing a pair of Blundstone boots for a long time and was…read moreunsure about sizing. The store has a nice layout, and you can easily find what you're looking for. I met Leslie, who was super helpful and patient. She recommended I spend a few minutes walking around the fitting area to get a good feel of the boot to determine the best fit. I'm in between sizes depending on shoes, brand and design (6-6.5 US Women) and typically wear lightweight socks with all year-round boots. To my surprise the Blundstone Original Chelsea # 510 in size 3 (AU/UK) = 36 EU fit just right. I wore my new boots to Vancouver, and they were comfortable right out of the box, no need to break them in. I signed up for their membership and can't wait go to back to pick up a few more things--overall solid experience.

Your Urban Basecamp for Outdoor Everything…read more The REI in downtown Austin is the kind of place that somehow makes you want to go camping immediately, even if you walked in just to browse. It's well-stocked, well-organized, and staffed by folks who clearly live and breathe the outdoor life. What makes it great: Excellent layout -- spacious, easy to navigate, and doesn't feel overcrowded, even when it's busy. Gear is thoughtfully displayed, and the store flows well from one department to the next. Helpful staff -- genuinely friendly and super knowledgeable. Whether you're getting fitted for boots, comparing bike racks, or just looking for the best water bottle, they take the time to walk you through your options without upselling. Well-stocked -- From high-end hiking gear to commuter-friendly bike accessories, it's got a little of everything. Great selection of clothing, trail snacks, and even travel gear if you're about to hit the airport. Bike shop in the back is a hidden gem. Solid service, quick turnaround, and honest recommendations. Bonus: Located in a convenient area with easy parking (which is a huge win downtown). Feels like a hub for the local outdoor community -- check the events board or just chat with someone about where to hike, paddle, or ride next. Bottom line: Whether you're prepping for a thru-hike, a weekend at Barton Creek, or just commuting across town, REI Austin is a reliable and inspiring place to stock up. Great gear, even better people.

I loved this Orvis store, and am so sad to see it close! My dad loves Orvis products and it was my…read morego-to for gifts for him. I guess we will now have to shop for Orvis on-line.

Fantastic Service! Walked in this morning looking for advice on locations and flies to fish around…read moreAustin, received excellent help. Then went fishing and our dog broke my brand new Helios 3 5wt rod. Came back expecting to have to send it off for repair as per Orvis' warranty, but instead they replaced it in store! Overall amazing experience at this location, will definitely return. Chris really helped us out today. Looking forward to coming back!

The lady at the front (greeting) went above and beyond during our visit. Everything we came in…read morelooking for was also in stock. I have been looking for specific BCG shorts and they had so many options. So happy with our experience and our purchases.

Placed an order online for pickup. It was supposed to be ready in one hour and they would text me…read more After 90 minutes still no text so I tried calling. No one answered it just kept ringing and ringing. So I tried again and FINALLY the phone was picked up but no one answered even though I could hear talking in the background. I hung up and tried again. It was finally answered by a person but he was not helpful at all and kept talking to another person about another order. It's like I was on speaker but they couldn't hear me. After about 5 minutes, I hung up and canceled my order and I will never shop there again. Horrible customer service!

Incredible kind and helpful employees. The store is super neat. A bit expensive for my taste, but I…read morewas just there to get Christmas gifts anyway.

It's a nice little store. Who doesn't love some Patagonia. Great gear but the prices can be a…read morelittle tough ya know. Funny - this was listed as an outlet. (I think we have different meanings of the word.) Plenty of selection and the vibes are good, but there's a lot of other places to score your pat gear and catch a deal.

If you need durable maps that can be used for hiking, camping, or prepping you have found my…read morerecommended resource. I have dozens of maps and this is the one I break out every time I need a terrain map or to route plan. After my first order I was so excited I ordered more maps at different resolutions and locations. If you use anything else but are frustrated that it doesn't fit your needs for durable, high-resolution maps, you owe it to yourself to add a Never Astray map to your adventures.

From the owner: Maps for Preppers. Call for in-store appointments.read more

Zero customer support. Got an awning. Realized I needed their side mounts. Ordered them…read more Cannot get them to line up. The holes are slightly off for the bolts. I have tried for over a week to reach kammok. Email, phone calls with voicemails left, text, instant messages. Zero response. Everytime I call it says they're not available. They charge an absolute premium for their products and then can't bother to be available for customers at all.

Bad customer service, bought a hammock bundle and they shipped incomplete. ruined my weekend trip…read more talked to CS and and was told my desired color was not available and nobody even bothered to communicate.

***Placed Online Order for Pickup***…read more Since I've been living in California, I had no clue of the Stanley craze that's been happening for years...including how people flesh their tumblers out with accessories. California seems to be more of a Yeti state and I didn't once see accessorized tumblers there. Anyway, I'm catching up. I decided to go retro 80s with mine since I'm an 80s baby and I purchased a 40 oz Stanley Hyper Geo Tumbler to get the vibe going...setting my online purchase pickup for this location. It was ready within a matter of minutes. YESSSSS! But when I got to the location, I couldn't tell what was the front of the store, the side of the store, the back of the store. One side even had black plastic tarp of some sort covering all of the window s from floor to ceiling on the inside, confusing me as if it were a closed location under renovation. Once I called, I was prompted to keep driving all the way around the building to the "Macy's side" of the store and voila...found it. Walked up to the cash register for help and he followed me over to pickup, checked my name and I was good to go. I can't speak on what service is like outside of online orders, but the process for the online order was SUPER quick and fairly smooth. REMEMBER: The entrance is on the Macy's side.

I stopped by Dick's Sporting Goods at The Domain in Austin to pick up a pair of tennis shoes and…read morewas surprised at how incredibly busy it was. They have a great selection, which I appreciated, but be prepared to spend some time--just finding someone to help, trying shoes on, and checking out took longer than expected. It definitely wasn't the easiest or fastest process, but I left with a pair I really like and, in the end, got the help I needed. Worth it if you're patient and know what you're looking for -- or go during the week. Weekends seem to be crazy busy.

Curated milsurp at SoCo boutique prices. Yeah, they do have some cool very old stuff - that's the…read more"curated" part. But for normal surplus type items, they are significantly overpriced. It's in a trendy high end thrift/high rent district and the clientele will pay the prices, I suppose, but if you want milsurp in ATX at normal prices (basically half what you will pay at this place), head up Lamar to a much more typical store.

Recently stopped by Quonset Hut looking for an obscure item and was really impressed by the level…read moreof service. The owner, Ed, immediately stopped what he was doing, and began rummaging through his "backroom" stock piles try to find my item. Unfortunately, I had to get to work and couldn't stick around, but he took my name and number and continued looking. Several hours later he followed up. He wasn't able to find the exact niche item I was looking for, but he had gone above and beyond. Thanks.

An exciting addition to Austin! Bote boards can be used for stand up paddling, kayaking and even…read morefishing. I went exploring the new store today looking for a seat attachment for my current board. The sales team members were super helpful and explained the various choices and showed me how easy they are to inflate and attach. They also offered a trail period. The store is light and spacious with lots of inventory and plenty of parking.

I can't be more amazed to find the actual Bote store in Austin! We have two Deus's and lost the…read moreseats and paddles. We had formerly tried the customer service corporate line and no luck with replacement seat. By happenstance, we were rebooked on our vacation to stay to Austin and driving around spotted the Bote sign! It's a fantastic store with so many different models and accessories. The actual seat we need for our Deus's isn't available for some reason, but amazing Ben was able to find a different seat that absolutely works. He had our model in the store and took the time to show us the other seat, blow it up and latch it to make sure it would work. SOLD! I bought 2 seats and 2 paddles then, took his suggestion to get 2 cup holders to see about rigging them as possible pole holders. Really happy with the customer service and great showroom. PS - this is the only store outside of Florida at this time. Now I'm not so pissed about being rebooked in Austin when the AC gave out on my hotel in San Antonio. Everything happens for a reason. Problem solved. Happy customer.