Excellent company with very reasonable prices and expert work done. Highly recommended…read more Gus Taci

Our Heating and Air Company went out of business so we were looking for a new one. The company that…read moretook over, Olympic, came out and claimed we needed a whole new HVAC system, which didn't seem correct. I saw the great reviews for Perdue and decided to call them for a second opinion. As we expected, are system was working great. Eric was very good. I was excited to have found our new Heating and Air Company and wanted to sign a service contract. They had a new software system, so they couldn't send it out yet. Over the next few months, I called and texted Eric's cell and the company line where I spoke to an operator. They either didn't respond or put me off. This happened 5 or 6 times. Sadly, I can't trust a company that won't return calls or send out a service contract. Back to looking for a new company. Too bad, because I liked their work.

Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.

Apparently. the previous homeowner didn't maintain the HVAC system properly so I had an issue with…read moremy air handler making a loud rattling noise. He diagnosed the problem and fixed it properly, going above and beyond to get the correct parts to fix it. He also was really flexible and worked around my schedule and availability. The air handler runs like new. I highly recommend Ambient Air Conditioning if you need HVAC repairs.

From the owner: Ambient is here for all your HVAC needs! Call Now for a free estimate !…read more - Residential HVAC Service Repairs - Residential HVAC Replacement and Installation - Commercial HVAC Replacement and Installations - General HVAC Maintenance

The technician service has always been the company strength…read more One year, post acquisition, APEX has better integrated Furr as a business unit. So, supporting functions like dispatch and customer relations are better serving the overall effort. Stay tuned...

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

My air conditioner was running all night long. Well, the fan on the outside and the air conditioner…read morewas turned off. Robert came out and cleaned everything and got it running. Very professional very friendly. I would recommend him 150%. from 1 to 10 I give him 100 and when he left, I was a happy camper from 1 to 10 I give him 100.

From the owner: Experience unmatched HVAC expertise with our certified technicians. From water heaters to furnaces,…read moreour dedicated team is ready for all your maintenance, repair, and replacement needs.

On May 8th, 2025, I used my extended service for Plumbing to be checked,…read more Anthony was the service technician; he was very professional, on time, and very detailed. And he checked all the faucets and pipes and provided me with information on the water meter. If it starts spinning, it could be a water leak, which I did not know, but I needed to know that information for the future. I was provided with great customer service.

Annual Maintenance: My technician Shawn and Steven were at my home today to do an annual…read moremaintenance on home HVAC and Heating systems. He was thorough and very professional. He explained what needed to be done and completed the work timely. In fact, my lightbulb was out and they replaced it (smile). The quality of the work was good. Water Heater Maintenance: My technician Robert conducted his annual maintenance check on my water heater. Robert called to inform me he was enroute and introduced himself upon arrival and explained what needed to be done. He was very professional with his work. The quality of the work was good. I would recommend A Plus Service Experts to anyone.

When it was time to replace our oil furnace, we did lots of research and are so happy we chose…read moreSplaine. From the beginning when a rep first came to assess our existing equipment we were impressed with his knowledge. There was no hard sell, just a great education on the workings of the furnace. The techs who installed the new furnace also did some modifications to increase the efficiency of our heat pump. No extra charge. Mike Showalter was a pleasure to work with and his technical expertise left no doubt that we were left with an excellent heating system.

Leonard Splaine installed a new HVAC system at my home in March 2026. My old system was very old…read moreand wasn't cooling during those 80 degree days that hit us in March. Rudy came out and diagnosed the problem. A coil was leaking. He walked through all of my options, and we determined a new system was the best based on the age of my system. Brad then came out and meticulously mapped out my new system, provided options and pricing. The pricing was reasonable and I got a discount for replacing my end-of-life hot water heater at the same time. A few days later, Jose, Dom and Francisco came out and installed my beautiful new HVAC (and hot water heater). They were amazing! They were quick, thorough, and efficient. They kept me informed throughout the installation and everything was cleaned before they left. I HIGHLY RECOMMEND Leonard Splaine for all your HVAC needs!

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

Customer service promptly answered all questions. It well well. No issues, installed as expected.read more