I just want to give a huge thank you to the team at At Home and the management for showing what…read moregenuine customer care looks like. I recently had an issue and reached out for help, and I was honestly so impressed by their kindness and willingness to help. It's one thing to have customer service, but it's another to feel like a company genuinely cares about its customers. That really stood out to me, and I truly appreciate everyone who took the time to help. It is nice to be reminded that there are companies and managers that truly care about your experience.

I always enjoy visiting At Home. They have such a wide variety of products at really good prices,…read moreand it's one of my go-to spots when I'm decorating or refreshing a space. On my most recent visit, I was on the hunt for an entryway rug. I was impressed to see there were four aisles dedicated just to rugs, so there were plenty of options to choose from. I wasn't sure what size I needed, but they had a rug dimension layout on the floor, which made it so much easier to visualize what would work best in my space. I ended up finding the perfect rug. I also noticed a lot of Valentine's items marked down to 75% off, which was a great deal. This is definitely a place to check out after holidays if you want to get a head start on next year's decorations without paying full price. Overall, a great shopping experience with lots of variety and value.

The best store ever the staff is awesome I love it so much so clean and organized thank you for…read moresharing your experience devotion to the community i appreciate your service support so always amazing i love so much remarkable you all deserve raises hugs thank you so much hugs i love the organization and clean absolutely beautiful in person i love coming here remarkable and incredible! From Lauren

I would be remiss if I did not compliment the outstanding customer service I received from Adla!!!…read moreshe took her time helping me find a pillow to match the one that I was getting. Not my forte she walked me through the pillows and helped me find the perfect match. You do not find that level of customer service any longer, so I was very grateful for her patience, understanding, and professionalism. Alda is now standing role model for others to follow with regard to customer service. HomeSense truly needs to commend her for putting the customer needs first. I watched her with other customers and she was just as friendly and helpful! You have a true gem in Alda!!

I must say I am beyond disappointed in the customer service received from the manager. I did not…read moreget his name, but he was a taller gentleman with a beard and glasses. They had a suitcase that CLEARLY said three piece set with the price. I got the three matching pieces but Rachel (& I fully get why she called manager - the right thing to do when in question) called the manager. He proceeded to explain to me in an authoritative tone as if I was his child and said "it's not gonna happen" despite how the suitcase was CLEARLY marked. The sticker on it clearly said three piece suitcase set and it had the price. That was only misleading but It was bait and switch. His attitude is what set me off more than anything else. If you mark something as three-piece set and you have a sticker on it that should suffice for the price for the three-piece set. He even said "yes it comes as a set, but then we separate them" however, the sticker remained on the large suit case. This leads to a customer believing this is a deceitful bait & switch mentality which obviously this manager displayed not only in his actions, but both in his tone of voice and authoritative response. I'm not sure how Rachel the cashier was as nice and friendly as she was when her role model was not very positive.

Old Time Pottery was my favorite store. I shop there almost on a weekly basis. However, I had the…read moremost unpleasant experience by someone whom I assume is the manager because she was not wearing a name tag or vest or anything. I arrived at the store at 8:47 to purchase an oversized basket that I had measured previously to make sure it fit. The doors were locked. The employees looked at me as they stood by the registers and then the presumed manager came over to the door and said that the store closed in 5 minutes, insinuating that I couldn't go in. I showed her my phone with the time on it and told her that the sign said they closed at 9pm. She shrugged and in a very nasty tone of voice said, "well, fine, 10 minutes." I thanked her and walked straight to the basket. I turned around and walked back to the front of the store without the basket I had come to get and proceeded to tell her that she had been very rude and that she should be kinder to people. I didn't buy that basket and I will not return for it. I will go someplace where my patronage is wanted. In this economy, my money is better spent at a business where I am welcome. The "at home" store is just as close to me and their staff is always nice. Being rude and unkind is unacceptable. And as a bonus, Google says they close at 10pm, which isn't correct either.

They have so many MCM treasures in great shape! It's like a Mad Men set. Very fun store and they…read moreare extremely knowledgeable too

Amazing modern furniture and design. Restored pieces coupled with friendly and knowledgeable…read moreservice. The stock changes frequently so stop by if you love modern furniture, books and other pieces.

Visited this Orange Park "country store" on a Sunday and was pleasantly surprised at their vast…read moreselection of decorations at reasonable prices. They also teach classes on painting techniques and carry a large assortment of paint supplies. The staff member on duty was very personable, friendly and knowledgeable, They had many seasonal decorations and loads of furniture. You should definitely stop by frequently as they are always getting new items in.

This place has the CUTEST home furnishings! My friend and I went in looking for specific pieces of…read morefurniture for her home. She found both pieces she was looking for and I purchased a couple home decor items. The prices are pretty low for the quality of item and how cute everything is. I found it very similar to prices we find at Vintage Market at Clay County Fair. They have very cute items to give as gifts too! The staff was very friendly, talking and joking with us while we waited on measurements from home lol. They fully loaded the items into my vehicle also. We will definetly be going here again!

We have been having a heck of a time finding unique, beautiful and tasteful art. We wanted…read moresomething that would be big enough to fit a larger area, with lots of color - and just "something" that would represent our idea of beauty.... We found it here :) There is a wide range of pieces both big and small, it is spacious and inviting, with a sweet welcome from Larry the pup! If you are looking to add that special piece that is missing, come check this place out!

Stopped by their plaza and noticed their cute window display so ran thru and found they display…read moreseveral locals art work. I love supporting Jax artist and will keep them noted for future purchase. The place was very interesting and the displays will definitely spike many ideas for your own home. Oh And the mascots are adorable and cute

One of the nicest vintage places in the Jacksonville area. The shop has accessible entrances and is…read moreas clean and bright. The space is large and not cluttered, allowing for easy viewing and exploring. They have an extensive clothing area that I did not explore this time but definitely plan to return to check out next time.

The owner was very welcoming! Plenty of selections and affordable prices! Also great price on…read moredelivery! They made a loyal customer out of us! They let us in even after they were closed and did not made us feel rushed.