This store had associated standing around while 1 checkout land was open and the return lane was open. My lane had about 7 people standing in it while the return line was over 10 people. But still associates stood around just watching the lines. I finally said, "can you open another register?" She said she was not allowed unless her manager said she could. I said "why don't you call her" finally a woman "manager" came over and said something to her and she finally went on a register. I was literally in line over 10 minutes. Not acceptable and will not return. AND the associates who were on break were smoking right outside the front doors! Totally unacceptable!! read more

Oh! Hobby Lobby! Where have you been all my life! I was like a child in a toy store, so much to see and don't know which direction to go in. (This store is HUGE)!! This particular Hobby Lobby is located on a shopping center called "Horsham Gate" on Welsh road in Horsham Pa. with a lot of other great store to vist as well. Hobby Lobby reminds me of a combination of Home Goods and Micheals. They have a abundance of floral decor, home decor, fabrics, party supplies, xmas decorations, toys, etc. Definitely a one stop shop for gift giving! As you can see, I'm in my heaven in a store like this because I love to decorate and reimagine my home. You can browse for hours in Hobby Lobby. The prices are great too! So if you've never been there, I would suggest you check it out. They definitely get 5 stars from me. read more

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Rockett was extremely helpful when helping me find some paint for my current project. I will definitely be back.

This store is too damn big. I LOVE it! If your a crafter or into DIY This. Is. It. It's like the Amazon of craft stores. Seriously this store used to be an old Toys R Us AND a Babies R Us so it's BIG. They have so much stuff the easiest way to describe it is Michael's, Joanne's, Homegoods, Party City, and Blick (art store) all combined into one. If I want a craft item fast and for a good price (they have awesome sales!) I pop in here first. My new saying is HobbyLobby probably has it. They just have that much inventory. It can be overwhelming so be warned. There are lots of employees around the store to help. Be mindful that store is HUGE so they might not know where an item is or what it is because they might only be familiar with a specific department. The registers are hit or miss. Sometimes they have a lot of lines open and sometimes your standing in a line that snakes through the home department. I usually don't mind because my cart is filled with things I love and absolutely need (maybe ). read more

Hobby Lobby - Arts & Crafts Near Me - Horsham, Pennsylvania

I went to shop at hobby lobby that day and there was a big pile of clear liquid on the floor. I fell, two women asked me if I was ok, I told them yes but I really hurt my wrist... I got up, I walked around to find an associate but there was no one on the floor, they were all up front which there should be people on the floor. I told the manager Janay and she said she would take care of it. She didn't ask if I was ok not ask if I wanted to fill out a incident report. She passed by me again, I said did u take care of that matter, she got an attitude with me, rolled her eyes and was very ignorant to me, at that point I said some things like you didn't even ask f I was ok! She is a horrible manager and should not be working in a store like this due to her customer service skills, she should have taken better action! A couple days later my arm started to hurt but thankfully I'm ok and didn't break anything. I also reported this to corporate! The managers name is Janay read more

I went in Hobby Lobby in Horsham and John Acura at the Framing Section framed a picture in a store bought (not custom made) frame. He was pleasant and so helpful and the job he did was so excellent it looked custom made. If you need any work framed, see John at the Horsham Hobby Lobby. He does a great job! Bridgette B. read more

I LOVE hobby lobby! I went there to get my fall decorations and I was not disappointed at all. EVERYTHING you need for holiday decorations is here and on sale which is the best part. They have pumpkins of all sizes, xmas trees, vases, faux flowers etc etc. They bought so much stuff and it was so affordable. I can't wait to go back for all my Xmas decor. read more

This is only my second experience at a Hobby Lobby, the first being near Hershey. I have to say that this location is VERY overwhelming. There is so much to look at and honestly it's too much and I don't entirely understand how it's organized. However there were lots of employees throughout the store and most of them asked if we needed help finding anything. I don't feel like the layout of this Hobby Lobby makes it as easy to find all the glorious random finds so many people claim to find. It's a store that makes you wander but as I kept picking up items I just kept thinking the prices were too high (mostly for the 'decor'. As much staff as there was throughout the store there was only one cashier on register and the registers don't have lights or anything. I also felt bad because they have to manually type in everything. I don't think I'll be coming to this store as much as I thought I would want to. I did pick up a few things and I'll probably be back to see what it looks like during the holidays. read more

Hobby Lobby - Main aisle facing entrance - Arts & Crafts Near Me - Horsham, Pennsylvania

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Store is huge with lots of amazing items but checkout lines are ALWAYS long and slow. No scanners and cashiers are in no hurry entering prices. Stay away if in a rush read more

First time here and WOW!! I will be a regular here! Love this place, super clean and organized. All the employees are safe everyone is wearing masks. There are so many arts and crafts, frames and decoration. You can definitely get lost in the store haha I did lose my mom a few times but that's okay. The only downfall I had was with the cashier, her name was Alexis and was super rude when I asked her to make sure my items were on sale. She had a lot of attitude and said no only table decor is on sale, she said it in a very mean way. After she rung up my items I went back to the area where I thought the items were on sale and stopped an employee. Her name was STACEY and she was super helpful and stated that the sign can be confusing since its right in the middle of the wall decor. But the wall decor was not on sale this week and will most likely be on sale next week. She was super helpful and nice thank you STACEY for being such an awesome employee, you need a raise I can't wait to go back next week to see the new things on sale. read more

Hobby Lobby - Cute wall decor - Arts & Crafts Near Me - Horsham, Pennsylvania

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I'm a big fan of Hobby Lobby! This one is a newer location and has never disappointed. It's clean and they have clean carts when you walk in. I love how they run their sales. Every few weeks all items are rotated to be around 40% off. I never buy anything there full price, because it will eventually rotate to be on sale. :) You should definitely check this out if you are redecorating and moving to a new home! read more

If I could give this store - negative stars I would the manger carol was so mean to me and rude when I was trying to return something. They go back on their word as a store and company. Never had a such bad experience as hobby lobby. I will never be shopping here again. Go to Michaels, Joaan fabric, any other craft store you will be better off read more

I love Hobby Lobby! This location always has great items. The only downside is that there were not many registers open last time I went so there were pretty long lines, but other than that it was great! read more

Waited 28 minutes in line. Hire more staff!! Also, not much in the way of models or other traditional hobby supplies, like models and trains. read more

I was recommended to this store by my coworker. I was pleasantly surprised with all the selections they have. I founded exactly what I needed pretty quickly. I gave 4 stars instead of 5 because the store is quite pricey compared to other craft stores but if you buy stuff on sale which I did you can make out pretty good. read more

Very disappointed you discontinued your 40% off coupon. Cashier stated your company was losing a lot of money because you haven't been busy during covid. I shopped her a lot the last year and your Fredericksburg store was packed everyday with people waiting in line to get in. Will not be back. The cashier showed no empathy and it was a a oh well that I would t return read more

For a craft store they need to update their associates on the latest trends to keep up with the times & it would be nice if the store stocked supplies for cosplay like EVA foam! I asked an associate if they carried it & not only did she look at me like I had 3 heads but she then directed me to the floral department. Another grip I have is that you are CLOSED on Sundays! You are a retail establishment, not a private hairdresser! read more

Very large store with no employees on the floor to help or answer questions. Customer service certainly isn't on the top of their list. This was my first and probably last visit to a Hobby Lobby. read more

This location is in the former toys are us at Horsham PA. The cashier sales associate was very friendly. The store was clean and well lit and well stocked. I will definitely return again. Glad I stop after shopping at fresh market next-door. read more

Hobby Lobby is a craft store located in Horsham Gate in Horsham Pa. This store takes the place of both the old Toys R Us and the Babies R Us. I have never heard of Hobby Lobby before, but my sister who doesn't live too far in Warminster loves this store so I decided to take the trip up to Horsham to check it out (it's not too far, only a ways down Welsh road which the store is located on). I don't shop at craft stores too often (outside of Michaels or JoAnn Fabric a few times) but I must say I was impressed. Hobby Lobby had a large variety of arts & crafts materials, party supplies, fabric & home-decor items and so much more. There was so much to look at but my Mom, sister and I had a blast looking around to see what they had. The prices were decent, the shelves were stocked, employees were friendly. It was an enjoyable trip. I would love to take another trip back up to Horsham one day to visit again! read more

I have never experienced such poor customer service! I was at the store on Saturday, October 22nd and spent $183.70. After getting home and realizing I was charged full price rather than sale price for fall candles I had purchased, I returned today, Monday, October 24th for a price adjustment. Upon presenting the receipt, I was told they would not adjust the price without bringing the physical item back to prove I had purchased the item. I spoke with the manager and her supervisor. All I was asking for was the price adjustment on 2 candles purchased at $13.99. I was made to feel like they did not believe that I actually purchased the items that were ON MY RECEIPT. These were supposed to be 50% off for fall candles and I was charged full price. After being told I couldn't prove if I purchased fall candles or candles from the candle department (which I was told were 50% off) they would not do the price adjustment because that was policy. After researching policies on both the receipt and website, this "policy" is stated no where. I have never heard of needing to an actual item to receive a price adjustment. So much for customer satisfaction! read more

I was just in Hobby Lobby today, it was my 3rd visit at this Horsham location and all 3 times I had the same problem, LONG LONG lines on a weekday at 12, the whole reason was the SLOW checkout staff. There were 3 registers open and the woman at the checkout kept on having conversations with customers as the line continued to back up and back up. I guess the front end manager was calling for help, some guy named Dave, well apparently Dave quit because they called him 3 times and nobody ever showed up, the manager at that point should have done something else and she didn't, go get Dave or jump on a register to quickly get the line down. The checkout process needs to change, training on efficient but excellent customer service could help. Everyone on line was complaining Because of the slowness of the checkout staff, nobody wanted the checkout woman to be having conversations with the customers. read more