Cameron has the patience of a Saint. Anything I asked for, if it was within his power, he gave it…read more He has a lot of resources at his fingertips and it helped me a lot. I would highly recommend his services whether you need to buy or sell.

I was genuinely interested in this unit and initially appreciated the Cameron Kucic's…read morecommunication. Cameron mentioned having many applicants and postponed scheduling a showing, which I understood. The next morning, he followed up saying he had been ghosted and was now open to showing the place. We scheduled a viewing for 4 PM that day. I arrived on time and waited patiently for an hour. I attempted to contact him via several texts and phone calls asking his ETA and if everything was okay but received no response. Unfortunately, he never showed up or followed up afterward. I value professionalism and reliability, especially when it comes to housing. Being stood up without any notice is disappointing and unprofessional. I wish the owner the best, but I can't recommend this experience to others.

Royal Realty's Michelle Lum changed my bad luck with property management and showed me that…read moreexperienced and professionalism still exists in this industry. She genuinely cares about her work and makes her clients a priority. After 3 months of vacancy, I switched PM's and hired Michelle to upgrade my kitchen and find tenants for my house. She understood the sense of urgency and with every conversation, she gained my trust and respect very quickly. With her extensive experience, she offered valuable insight, fiscal resolutions, preventative maintenance strategies, and went above and beyond my expectations, which is hard to accomplish, considering I am a PM and Realtor myself. She is intelligent, efficient, compassionate, and detail oriented. I am truly blessed to work with her and grateful for everything she has done for me.

Michelle Lum is the most helpful and thoughtful realtor / property manager we have ever had! She…read morehandles things immediately and respectfully. She works very hard to get things done and is very understanding and supportive through all kinds of situations. She's also just a really good person who you can tell is looking out for your best interests. Thank you so much !

I sent in an application to rent a home about 10 days ago. At first, I was in contact with Tracy…read morevia text and email. After submitting all necessary documents with our application, I was GHOSTED. No communication whatsoever. I sent multiple emails, texts, and voice mails to follow up, still no response or call back. Even if we were not gonna be chosen as tenants, I feel we should have received a courtesy call/email/text saying that we didn't get the place. I wouldn't recommend this realty group to anyone as they have very poor communication skills.

We moved to Oahu during the pandemic and were stressed about finding a rental. Tracy was wonderful…read morefrom the beginning and helped us get into a great place quickly! It's now been almost two years, and we have been really happy with IRG as a property management company! Thank you to Tracy, Derek, Susie, and the rest of the IRG team for helping with any inquiries we have had during our time here!

I've been with Darrens Team since the original owner interviewed him! Liz is a rock star addition…read more Together, they're gifts that keep on giving! & trust, we've been through it - they're straight forward & help you take care of the house you've made a home. My keiki that grew up in this house now live next door & I'll simply say this ... I'm at peace moving on. Consistent, considerate, helpful & sincerely appreciated & that's an understatement!

Darren Holbrook at One Team Reality, LLC, was the Property Manager of the 4 bdrm, 3 bath, 2092…read moresqft, 3 car garage single family home I rented for the past 3 years 3 months located in Ewa Beach Hawaii. The active communication and professionalism displayed by this business is unmatched. The company made the move-in/move-out process extremely painless, every routine inspection simplistic, and they operated a web portal that was extremely easy to navigate for bill pay, document review, work request and more. I appreciate the effort they put into ensuring customer/renter satisfaction. I wish this LLC the best and strongly recommend this team of highly knowledgeable professionals. Darren, Liz and Alex are uniquely poised for continued success. Thank you for putting my family first!

If you are looking for a knowledgeable, family oriented realtor, then Ray Prosek is your guy. He…read morerecently helped us sell our home in Mililani. He was extremely helpful and professional throughout the entire process. He met with us, listened patiently to our ideas and concerns, and then laid out a plan to sell our home. His advice was extremely accurate and we quickly sold our home for an excellent price. We highly recommend Ray to anyone looking to buy or sell a home in Hawaii. He is a fantastic realtor and we would do business with him again in a heartbeat! :)

Update: Just a couple fact checks.... I provided a picture…read moreof Raeni's text. This shows she scheduled a time for us to pick up the keys early. She said at your office "that's what we do here at remax to help our tenants out" I even asked her if I owed her more rent for moving in early. So do not blame that on us. When we moved in the place was a mess. I also contacted Jay the previous tenant and she also stated when she moved in the place was a mess and the owners father would come by and just band-aid everything (also, if anyone wonders, Jay was the tenant just before us. You can see her review on Facebook for Aloha Remax) Second fact... The 7k check I got was an agreed on contract. You and the owner wanted my family of 5 to pick up and move again after we lived in the property for only a week. That was not a gift, it was an agreement. I get 4800 and my deposit back and you get a empty house to sell. The owner and I both had a huge compromise in that matter. Don't pat yourself on the back. Also we told you guys on June 3rd about mold in the kitchen and the bathroom. Not one single company came to remove said mold in the whole month we were there. We moved out on July 5th. You had two companies provide quotes, but the owners father who does not specialize in mold decided he was going to do one of his band aid fixes. We said no, we would like a professional to fix the mold issue and moved out of that mold infested place. Also your Gift ( cheap wine and box of chocolates) was nice. But when you rent out a $2300 home at least have the place clean when someone moves in. I have a few hundred pictures I can gladly upload on that. Then when you follow that up with never cleaning the air conditioner and never removing the mold and fixing the water damaged wall that was dripping from when you flush the toilet (Gross). It's hard to be thankful for cheap wine and chocolate. But thanks for the health hazard. Much love We rented a house through Remax at 95-1034 Ainamakua Dr. Apt 17A. We only lived there for a month as the owner wanted to sell. In that month, we dealt with Mold and numerous other issues. (We had 3 mold inspectors confirm it was mold) this house is up for sale right now. So please have the downstairs bathroom ceiling carefully inspected along with the kitchen. There is also water damage from the upstairs toilet leaking. I say all this because they love to put Band-Aids over big problems instead of actually fixing things. Before you sign anything with them, make sure you have this house carefully inspected. I would also have an air quality test done. Also, be aware, we showed up while the cleaners for the rental property were there and it was Ray's wife an son. Very strange. But just a side note.

I initially contacted Team Lally because Chat told me about their Guaranteed Sale Program, which…read moretheir website promotes as a way to sell your home quickly -- or they'll buy it. The website makes it sound straightforward and gives the impression that you can confidently move forward with purchasing another home. I mentioned this directly to Alesia Borja (MRP, SRES, PSA) before our Zoom meeting. As a listing partner with those credentials, I expected her to understand the program and explain how it works. Instead, the meeting turned into a long one-hour listing presentation, and the Guaranteed Sale Program was not discussed at all, even though that was the main reason I contacted them. Her follow-up response was that she would "connect me with the broker for clarity" and that the program is not designed for sellers who want a home sold in 30 days. That felt like my question was sidestepped rather than answered. Adding to the confusion, my husband listens to Adrienne Lally and Attilio Leonardi on their Saturday morning radio show, where they consistently say that "if they cannot sell your home, they will buy it." That messaging is very clear, yet the explanation I received suggested the reality may be much more limited. Because of that, the Guaranteed Sale Program felt more like a marketing hook to draw people in rather than something clearly explained upfront. Pros: Organized general listing presentation. Cons: The Guaranteed Sale Program, heavily promoted on their website and radio show, is not what it appears to be. Despite this being the main reason I contacted them, the program was not discussed at all during the meeting. Adrienne knew I already have a realtor, who would facilitate my purchase while Team Lally would sell my home, yet the program was still sidestepped. No follow-up has been received.

Laura Fleming and her team were absolutely amazing! We were on the fence about selling our first…read morehome in Hawai'i. That home was so special to us, and selling it was not an easy decision. Laura came highly recommended by our property manager, who had managed our home for several years--and now we know why. Please check out my review for Hawaii Pacific Property in Kapolei if you are looking for a good team to manage your home. From the start Laura was professional, organized, and extremely thorough. What stood out most about Laura was her empathy. She never pushed us to sell but truly listened and supported us through the process. Although we had exhausted all the options to make it work, I still had hope that somehow someway we could keep our beloved home. When we finally decided to sell she made a great personable presentation. Her presentation included clear charts, graphs, and market comparisons that made the process easy to understand and gave us full confidence in her strategy. Costs were upfront from the beginning. We were also in the process of purchasing another home on the mainland and had interviewed several realtors--and no one matched the caliber of Laura and her team. Their professionalism, communication, and genuine care set them apart. The communication was outstanding. We were notified every time someone viewed our home, and we received weekly email updates on how many times our listing had been viewed online, what homes sold in the area, . Laura personally called my husband or me every Monday with updates, and her team sent weekly seller reports with clear next steps. Everything was seamless, using DocuSign, Zoom, and other digital tools that made the entire process smooth and stress-free, even while we were on the mainland. We are so grateful to Laura and her team for guiding us step by step and making this sale such a positive experience. Highly recommend if you want a team who is professional, compassionate, and reliable!

I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

Devin just help me purchased my first condo in Oahu and I cannot say enough things on how great…read moreand professional he was. Besides being very knowledgeable regarding Oahu' real estate market I can honestly say he has his clients' best interest. The transaction went super smooth, easy to communicate with him and available at any time to answer my questions and guide me thru. I would definitely recommend him as a realtor and intent to use him again on my next purchase.

As a first time homebuyer I was very nervous about the entire process. I reached out to Devin just…read morelooking for some information and he helped me through every single step. He answered questions I had (no matter how silly) and even those I didn't know I had. He was incredibly patient and willing to respond at any time of day leading me to feel comfortable and confident in my decision to purchase a house. Devin is not only very communicative and knowledgeable but so willing to work with hectic schedules and budgets. I'm so beyond appreciative and amazed of Devin's ability and drive for helping me find the perfect house and fighting for his clients during the closing process as well. I'd definitely recommend Devin to anyone looking to buy or even just get some questions answered regarding the home buying or VA loan process. If ever I'm in the market again I'll absolutely be using Devin again!

Joe has developed into a top VA agent. His ability to serve his clients with care and…read moreprofessionalism sets Joe apart. He treats each of them like old friends. Trust is built and Joe has the building materials. He takes pride in the fact that he does his due diligence to look out for the best interest of his clientele. It is always a fun experience to be in a transaction with Joe. A vital team member Joe has what it takes to close a deal. Chuck A. Allen, Senior Loan Officer

My husband and I are first time homebuyers and Joe made this process smooth and painless! He always…read morekept our wants and needs at the forefront with every home he showed up, and always gave us his honest opinion about the home value. Joe answered all of our questions, day and night, and it's thorough explanation. We can't recommend Joe enough! We promise, he'll exceed your expectations!